{"id":3817,"date":"2023-03-13T09:33:04","date_gmt":"2023-03-13T02:33:04","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/?p=3817"},"modified":"2023-03-13T09:33:05","modified_gmt":"2023-03-13T02:33:05","slug":"hoc-duoc-gi-tu-nhung-khach-hang-phan-nan","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/nghe-thuat-quan-ly\/hoc-duoc-gi-tu-nhung-khach-hang-phan-nan","title":{"rendered":"H\u1ecdc \u0111\u01b0\u1ee3c g\u00ec t\u1eeb nh\u1eefng kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n?"},"content":{"rendered":"\n

<\/h1>\n\n\n\n

Kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n<\/em><\/strong> c\u00f3 th\u1ec3 g\u00e2y c\u0103ng th\u1eb3ng v\u00e0 kh\u00f3 qu\u1ea3n l\u00fd, nh\u01b0ng \u0111\u00f3 c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 doanh nghi\u1ec7p h\u1ecdc h\u1ecfi, ph\u00e1t tri\u1ec3n v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng.<\/em><\/p>\n\n\n\n

Khi b\u1eaft \u0111\u1ea7u kinh doanh, ai trong ch\u00fang ta c\u0169ng mong mu\u1ed1n m\u1ecdi kh\u00e1ch h\u00e0ng \u0111\u1ec1u y\u00eau th\u00edch s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh. T\u1ea5t c\u1ea3 h\u1ecd s\u1ebd ca ng\u1ee3i v\u1ec1 c\u1ea3m gi\u00e1c tuy\u1ec7t v\u1eddi khi tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u1edf c\u00f4ng ty v\u00e0 chia s\u1ebb n\u00f3 v\u1edbi c\u1ea3 th\u1ebf gi\u1edbi. Nh\u01b0ng \u0111i\u1ec1u n\u00e0y ch\u1ec9 c\u00f3 trong m\u01a1. D\u00f9 c\u00f3 l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 \u0111\u1ebfn \u0111\u00e2u, s\u1ea3n ph\u1ea9m c\u00f3 tuy\u1ec7t v\u1eddi ra sao \u0111i n\u1eefa th\u00ec kh\u00f4ng doanh nghi\u1ec7p n\u00e0o c\u00f3 th\u1ec3 l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh m\u1ecdi l\u00fac.<\/p>\n\n\n\n

D\u1eabu bi\u1ebft \u0111\u00e2y l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi nh\u01b0ng khi \u0111\u00e3 \u0111\u1eb7t tr\u1ecdn tr\u00e1i tim v\u00e0 t\u00e2m h\u1ed3n v\u00e0o t\u1eebng s\u1ea3n ph\u1ea9m, ch\u00fang ta s\u1ebd kh\u00f4ng kh\u1ecfi bu\u1ed3n phi\u1ec1n v\u00ec nh\u1eefng kh\u00e1ch h\u00e0ng m\u00e0 ch\u00fang ta c\u1ed1 g\u1eafng h\u1ebft s\u1ee9c \u0111\u1ec3 l\u00e0m h\u00e0i l\u00f2ng l\u1ea1i kh\u00f4ng c\u1ea3m th\u1ea5y nh\u01b0 v\u1eady. Nhi\u1ec1u ng\u01b0\u1eddi mu\u1ed1n \u0111\u1ee9ng l\u00ean bi\u1ec7n h\u1ed9, nh\u1eefng ai n\u00f3ng t\u00ednh s\u1ebd nhanh ch\u00f3ng tr\u1edf n\u00ean b\u1ef1c b\u1ed9i, c\u00e1u g\u1eaft nh\u1ea5t l\u00e0 khi th\u1ea5y r\u1eb1ng m\u00ecnh kh\u00f4ng l\u00e0m \u0111i\u1ec1u g\u00ec sai c\u1ea3.<\/p>\n\n\n

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\"H\u1ecdc<\/figure>\n<\/div>\n\n\n

Nh\u01b0ng h\u00e3y b\u00ecnh t\u0129nh th\u1eed nh\u00ecn v\u1ea5n \u0111\u1ec1 \u1edf m\u1ed9t g\u00f3c \u0111\u1ed9 kh\u00e1c. Kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n c\u00f3 th\u1ec3 l\u00e0 c\u01a1 h\u1ed9i ti\u1ec1m \u1ea9n trong kh\u00f3 kh\u0103n nh\u01b0 Bill Gates \u0111\u00e3 n\u00f3i \u201cNh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng nh\u1ea5t ch\u00ednh l\u00e0 ngu\u1ed3n h\u1ecdc h\u1ecfi l\u1edbn nh\u1ea5t c\u1ee7a b\u1ea1n\u201d. N\u1ebfu \u1ee9ng x\u1eed t\u1ed1t, \u0111\u00e2y c\u00f3 th\u1ec3 l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 bi\u1ebfn h\u1ecd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft. Ngo\u00e0i ra, \u0111\u00f3 c\u0169ng l\u00e0 c\u00e1ch \u0111\u1ec3 kh\u00e1ch h\u00e0ng th\u1ea5y ch\u00fang ta chuy\u00ean nghi\u1ec7p nh\u01b0 th\u1ebf n\u00e0o trong nh\u1eefng t\u00ecnh hu\u1ed1ng x\u1ea5u nh\u1ea5t.<\/p>\n\n\n\n

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\u201cKh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n l\u00e0 c\u01a1 h\u1ed9i cho s\u1ef1 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m ho\u1eb7c s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p, nh\u01b0ng c\u00e1ch b\u1ea1n gi\u1ea3i quy\u1ebft ch\u00fang m\u1edbi l\u00e0 \u0111i\u1ec1u c\u1ed1t y\u1ebfu.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Qua nh\u1eefng g\u00ec \u0111\u00e3 nh\u00ecn th\u1ea5y, nghe \u0111\u01b0\u1ee3c v\u00e0 t\u1ef1 tr\u1ea3i nghi\u1ec7m, t\u00f4i nh\u1eadn ra 4 b\u00e0i h\u1ecdc mi\u1ec5n ph\u00ed nh\u01b0ng r\u1ea5t qu\u00fd gi\u00e1 t\u1eeb nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng m\u00e0 c\u00f3 th\u1ec3 b\u1ea1n c\u0169ng \u0111\u00e3 t\u1eebng ngh\u0129 \u0111\u1ebfn.<\/p>\n\n\n\n

T\u1eeb nh\u1eefng \u0111i\u1ec1u kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n, ch\u00fang ta s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec l\u00e0 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi h\u1ecd v\u00e0 thi\u1ebfu s\u00f3t c\u1ee7a m\u00ecnh \u1edf \u0111\u00e2u.<\/h2>\n\n\n\n

M\u1eb7c d\u00f9 \u0111\u00e3 l\u00e0m h\u00e0ng tr\u0103m nghi\u00ean c\u1ee9u, kh\u1ea3o s\u00e1t, \u0111\u00e1nh gi\u00e1 nh\u01b0ng b\u1ea1n c\u00f3 ch\u1eafc r\u1eb1ng m\u00ecnh \u0111\u00e3 bi\u1ebft r\u00f5 t\u1ea5t t\u1ea7n t\u1eadt v\u1ec1 kh\u00e1ch h\u00e0ng? N\u1ebfu c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 ch\u01b0a th\u00ec khi kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n s\u1ebd l\u00e0 c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi th\u1eadt vi\u1ec7c th\u1eadt gi\u00fap ch\u00fang ta hi\u1ec3u chi ti\u1ebft h\u01a1n v\u1ec1 nhu c\u1ea7u c\u1ee7a h\u1ecd, nh\u1ea5t l\u00e0 khi nh\u1eefng l\u1eddi \u201cch\u00ea\u201d \u0111\u00f3 l\u1ea1i qu\u00e1 h\u1ee3p t\u00ecnh h\u1ee3p l\u00fd.<\/p>\n\n\n\n

Th\u00f4ng th\u01b0\u1eddng, m\u1ed9t kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng s\u1ebd n\u00f3i v\u1ec1 \u0111i\u1ec3m y\u1ebfu c\u1ee7a doanh nghi\u1ec7p nh\u01b0ng v\u00ec \u0111\u00e3 qu\u00e1 quen (ho\u1eb7c v\u00ec c\u00e1i t\u00f4i qu\u00e1 l\u1edbn) m\u00e0 ch\u00fang ta kh\u00f4ng ch\u1ecbu th\u1eeba nh\u1eadn. T\u00f4i bi\u1ebft l\u00e0 r\u1ea5t kh\u00f3 \u0111\u1ec3 t\u1ef1 ph\u00ea b\u00ecnh v\u00e0 th\u1eeba nh\u1eadn khuy\u1ebft \u0111i\u1ec3m c\u1ee7a m\u00ecnh. Tuy nhi\u00ean, h\u00e3y d\u0169ng c\u1ea3m nh\u1eadn sai v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m, c\u00e1c b\u1ea1n \u1ea1! Ch\u00fang ta kh\u00f4ng th\u1ec3 ph\u00e1t tri\u1ec3n n\u1ebfu kh\u00f4ng th\u00e0nh th\u1eadt v\u1ec1 nh\u1eefng g\u00ec c\u1ea7n c\u1ea3i thi\u1ec7n, cho d\u00f9 l\u00e0 th\u1eddi gian x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng c\u00f2n ch\u1eadm, chi ph\u00ed giao h\u00e0ng kh\u00e1 cao, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ch\u01b0a nhi\u1ec7t t\u00ecnh, th\u1eadm ch\u00ed m\u1ee5c h\u1ecfi \u0111\u00e1p tr\u00ean trang web c\u00f2n thi\u1ebfu hay kh\u00f4ng th\u1ec3 t\u00ecm ra c\u00e1ch s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m hi\u1ec7u qu\u1ea3 nh\u1ea5t…<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi t\u00f4i kh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o t\u1ed1t h\u01a1n \u0111\u1ec3 hi\u1ec3u v\u1ec1 kh\u00e1ch h\u00e0ng v\u00e0 bi\u1ebft ch\u00ednh x\u00e1c \u0111i\u1ec3m n\u00e0o c\u1ea7n c\u1ea3i thi\u1ec7n t\u1ed1t h\u01a1n l\u00e0 nh\u1eefng l\u1eddi khi\u1ebfu n\u1ea1i c\u1ee7a h\u1ecd. Hi\u1ec3u kh\u00e1ch h\u00e0ng, hi\u1ec3u nh\u1eefng lo l\u1eafng v\u00e0 nhu c\u1ea7u c\u1ee7a h\u1ecd s\u1ebd gi\u00fap ch\u00fang ta ph\u1ee5c v\u1ee5 h\u1ecd t\u1ed1t h\u01a1n. V\u00e0 c\u00e0ng t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho kh\u00e1ch h\u00e0ng, h\u1ecd c\u00e0ng c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng ti\u1ebfp t\u1ee5c ch\u1ecdn ch\u00fang ta h\u01a1n nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u kh\u00e1c. Th\u1ebf n\u00ean, kh\u00f4ng ngoa khi n\u00f3i r\u1eb1ng h\u1ecdc c\u00e1ch coi tr\u1ecdng nh\u1eefng l\u1eddi ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 \u0111\u01b0a c\u00f4ng ty l\u00ean m\u1ed9t t\u1ea7m cao m\u1edbi.<\/p>\n\n\n\n

Khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap \u0111\u00e1nh gi\u00e1 xem ch\u00fang ta c\u00f3 \u0111ang th\u1ef1c s\u1ef1 th\u1ef1c hi\u1ec7n l\u1eddi h\u1ee9a c\u1ee7a m\u00ecnh kh\u00f4ng.<\/h2>\n\n\n\n

Th\u1eed \u0111\u1ebfm xem ch\u00fang ta \u0111\u00e3 \u0111\u01b0a ra bao nhi\u00eau l\u1eddi h\u1ee9a v\u1edbi kh\u00e1ch h\u00e0ng? C\u00f3 th\u1ec3 l\u00e0 r\u1ea5t nhi\u1ec1u, t\u1eeb ph\u01b0\u01a1ng ch\u00e2m ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty nh\u01b0 \u201cT\u1eadn t\u00e2m ph\u1ee5c v\u1ee5\u201d hay kh\u1ea9u hi\u1ec7u c\u1ee7a s\u1ea3n ph\u1ea9m \u201cCho b\u1ea1n n\u00e9t \u0111\u1eb9p v\u01b0\u1ee3t th\u1eddi gian\u201d cho \u0111\u1ebfn nh\u1eefng l\u1eddi h\u1ee9a nh\u1ecf h\u01a1n t\u1eeb nh\u00e2n vi\u00ean, nh\u01b0 g\u1ecdi \u0111i\u1ec7n l\u1ea1i cho kh\u00e1ch h\u00e0ng v\u00e0o th\u1eddi \u0111i\u1ec3m \u0111\u00e3 h\u1eb9n ho\u1eb7c giao s\u1ea3n ph\u1ea9m \u0111\u00fang gi\u1edd, \u0111\u00fang ng\u00e0y\u2026<\/p>\n\n\n\n

C\u00f3 th\u1ec3 ch\u00fang ta \u0111\u00e3 l\u00e0m t\u1ed1t nh\u1eefng l\u1eddi h\u1ee9a th\u01b0\u01a1ng hi\u1ec7u quan tr\u1ecdng nh\u01b0ng nh\u1eefng l\u1eddi h\u1ee9a c\u00e1 nh\u00e2n nh\u1ecf h\u01a1n (nh\u01b0ng l\u1ea1i c\u00f3 kh\u1ea3 n\u0103ng nhanh ch\u00f3ng g\u00e2y m\u1ea5t l\u00f2ng tin) th\u00ec sao? Ch\u00fang ta c\u00f3 \u0111ang th\u1ef1c hi\u1ec7n t\u1ed1t nh\u1eefng l\u1eddi h\u1ee9a n\u00e0y? L\u00f2ng trung th\u00e0nh v\u00e0 s\u1ef1 tin t\u01b0\u1edfng m\u00e0 kh\u00e1ch h\u00e0ng d\u00e0nh cho ch\u00fang ta r\u1ea5t mong manh. Khi th\u1ef1c hi\u1ec7n \u0111\u00fang l\u1eddi h\u1ee9a, ni\u1ec1m tin n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng t\u1eeb t\u1eeb, nh\u01b0ng m\u1ed9t khi th\u1ea5t h\u1ee9a th\u00ec ni\u1ec1m tin \u0111\u00f3 s\u1ebd nhanh ch\u00f3ng v\u1ee1 tan nh\u01b0 bong b\u00f3ng x\u00e0 ph\u00f2ng. L\u1eddi ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 h\u1ed3i chu\u00f4ng th\u1ee9c t\u1ec9nh gi\u00fap ch\u00fang ta r\u00e0 so\u00e1t l\u1ea1i t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 nhanh ch\u00f3ng gi\u1ea3i quy\u1ebft \u0111\u1ec3 kh\u00f4ng d\u1eabn \u0111\u1ebfn nh\u1eefng l\u1eddi truy\u1ec1n mi\u1ec7ng kh\u00f4ng hay.<\/p>\n\n\n\n

Kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n c\u00f3 gi\u00e1 tr\u1ecb h\u01a1n nh\u1eefng ng\u01b0\u1eddi r\u1eddi \u0111i trong im l\u1eb7ng<\/h2>\n\n\n\n

\u200bT\u00f4i lu\u00f4n cho m\u00ecnh l\u00e0 ng\u01b0\u1eddi may m\u1eafn n\u1ebfu kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n<\/strong> v\u00ec s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea cho th\u1ea5y ch\u1ec9 c\u00f3 1 trong 26 kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng mu\u1ed1n n\u00f3i l\u00ean \u00fd ki\u1ebfn c\u1ee7a h\u1ecd. N\u1ebfu kh\u00e1ch h\u00e0ng ch\u01b0a h\u00e0i l\u00f2ng, \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng nh\u1ea5t thi\u1ebft c\u00f3 ngh\u0129a l\u00e0 h\u1ecd gh\u00e9t ch\u00fang ta v\u00e0 s\u1ebd s\u1edbm r\u1eddi b\u1ecf, m\u00e0 h\u1ecd \u0111ang ch\u1ec9 cho ch\u00fang ta c\u00e1ch \u0111\u1ec3 th\u1ecfa m\u00e3n v\u00e0 \u0111\u00e1p \u1ee9ng h\u01a1n mong \u0111\u1ee3i y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed7i ng\u00e0y.<\/p>\n\n\n\n

Th\u1ebf th\u00ec b\u1ea1n mu\u1ed1n c\u00e1i n\u00e0o h\u01a1n? Nghe nh\u1eefng l\u1eddi ph\u00e0n n\u00e0n t\u1eeb kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 hay \u0111\u1ec3 h\u1ecd r\u1eddi \u0111i m\u00e0 kh\u00f4ng cho b\u1ea1n bi\u1ebft l\u00ed do? T\u00f4i s\u1ebd ch\u1ecdn c\u00e1ch nghe l\u1eddi ph\u00e0n n\u00e0n. D\u00f9 l\u00e0 l\u1eddi ch\u1ec9 tr\u00edch khi\u1ebfn t\u00f4i c\u1ea3m th\u1ea5y kh\u00f4ng vui nh\u01b0ng s\u1ebd bu\u1ed3n h\u01a1n r\u1ea5t nhi\u1ec1u n\u1ebfu kh\u00e1ch h\u00e0ng l\u1eb7ng l\u1ebd t\u00ecm \u0111\u1ebfn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. Khi l\u1eafng nghe nh\u1eefng l\u1eddi ph\u00e0n n\u00e0n, t\u00f4i t\u1ef1 nh\u1ee7 r\u1eb1ng kh\u00e1ch h\u00e0ng \u0111ang mu\u1ed1n n\u00f3i \u201cT\u00f4i r\u1ea5t mu\u1ed1n th\u00edch s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n v\u00e0 gi\u1edbi thi\u1ec7u v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi kh\u00e1c, nh\u01b0ng hi\u1ec7n t\u1ea1i th\u00ec kh\u00f4ng th\u1ec3\u201d. Ngh\u0129 nh\u01b0 v\u1eady, t\u00f4i kh\u00f4ng c\u1ea7n ph\u1ea3i ph\u00f2ng th\u1ee7 m\u00e0 tr\u00e1i l\u1ea1i s\u1ebd c\u01b0 x\u1eed v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng s\u1ef1 t\u00f4n tr\u1ecdng t\u1ed1i \u0111a, c\u1ea3m \u01a1n v\u00ec h\u1ecd \u0111\u00e3 ch\u1ecbu n\u00f3i ra, t\u00ecm c\u00e1ch x\u1eed l\u00fd v\u00e0 nhanh ch\u00f3ng cho h\u1ecd bi\u1ebft nh\u1eefng g\u00ec t\u00f4i \u0111\u00e3 l\u00e0m (ho\u1eb7c \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c) nh\u1edd ph\u1ea3n h\u1ed3i m\u00e0 h\u1ecd g\u1eedi \u0111\u1ebfn.<\/p>\n\n\n\n

Ngay c\u1ea3 khi khi\u1ebfu n\u1ea1i c\u00f3 v\u1ebb kh\u00f4ng h\u1ee3p l\u00fd, n\u00f3 v\u1eabn \u0111\u00e1ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft<\/h2>\n\n\n\n

Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 kh\u00f4ng n\u1eb1m \u1edf s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5 v\u00e0 l\u1eddi ph\u00e0n n\u00e0n c\u00f3 th\u1ec3 nh\u1ecf nh\u1eb7t, bu\u1ed3n c\u01b0\u1eddi. T\u00f4i hi\u1ec3u r\u1eb1ng vi\u1ec7c gi\u1ea3i quy\u1ebft m\u1ed9t t\u00ecnh hu\u1ed1ng m\u00e0 m\u00ecnh kh\u00f4ng c\u00f3 l\u1ed7i c\u00f3 th\u1ec3 r\u1ea5t m\u1ec7t m\u1ecfi nh\u01b0ng v\u1eabn \u0111\u00e1p l\u1ea1i b\u1eb1ng s\u1ef1 t\u1eed t\u1ebf v\u00e0 nh\u00e3 nh\u1eb7n. B\u1edfi v\u00ec t\u00f4i bi\u1ebft nhi\u1ec1u kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng ch\u1ec9 mu\u1ed1n v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c th\u1eeba nh\u1eadn. C\u1ea3m gi\u00e1c kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao l\u00e0 l\u00fd do s\u1ed1 1 khi\u1ebfn kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5. Th\u1ebf n\u00ean, \u0111i\u1ec1u c\u1ea7n l\u00e0m l\u00e0 cho h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 nh\u1ea5n m\u1ea1nh r\u1eb1ng ch\u00fang ta \u0111ang th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i \u0111\u1ec3 tr\u00e1nh v\u1ea5n \u0111\u1ec1 n\u00e0y trong t\u01b0\u01a1ng lai. X\u00e9t cho c\u00f9ng, b\u1ea3n th\u00e2n l\u1eddi ph\u00e0n n\u00e0n kh\u00f4ng ph\u1ea3i l\u00e0 v\u1ea5n \u0111\u1ec1 m\u00e0 l\u00e0 c\u00e1ch ch\u00fang ta \u1ee9ng x\u1eed v\u1edbi n\u00f3 ra sao.<\/p>\n\n\n\n

Ngay c\u1ea3 khi l\u1eddi ph\u00e0n n\u00e0n l\u00e0 ho\u00e0n to\u00e0n v\u00f4 l\u00fd th\u00ec \u0111\u00e2y v\u1eabn l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u00f4ng ty ch\u00fang ta ghi d\u1ea5u \u1ea5n b\u1eb1ng c\u00e1ch cho th\u1ea5y d\u00f9 th\u1ebf n\u00e0o h\u1ecd v\u1eabn lu\u00f4n \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng.<\/p>\n\n\n\n

Ch\u1ed1t l\u1ea1i, khi n\u00f3i \u0111\u1ebfn vi\u1ec7c kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n<\/strong>, tin x\u1ea5u l\u00e0 tin t\u1ed1t. H\u00e3y \u0111\u00f3n nh\u1eadn tin x\u1ea5u n\u00e0y v\u00e0 t\u1eadn d\u1ee5ng n\u00f3 \u0111\u1ec3 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u1eb1ng khi m\u1ecdi th\u1ee9 kh\u00f4ng nh\u01b0 \u00fd mu\u1ed1n, ch\u00fang ta v\u1eabn lu\u00f4n c\u00f3 m\u1eb7t \u0111\u1ec3 s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3.<\/p>\n\n\n\n

Hu\u1ef3nh Tr\u00e2m<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n c\u00f3 th\u1ec3 g\u00e2y c\u0103ng th\u1eb3ng v\u00e0 kh\u00f3 qu\u1ea3n l\u00fd, nh\u01b0ng \u0111\u00f3 c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 doanh nghi\u1ec7p h\u1ecdc h\u1ecfi, ph\u00e1t …<\/p>\n","protected":false},"author":58,"featured_media":3818,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-3817","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nghe-thuat-quan-ly"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/posts\/3817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/comments?post=3817"}],"version-history":[{"count":1,"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/posts\/3817\/revisions"}],"predecessor-version":[{"id":3820,"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/posts\/3817\/revisions\/3820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/media\/3818"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/media?parent=3817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/categories?post=3817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-tuyen-dung\/wp-json\/wp\/v2\/tags?post=3817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}