{"id":3541,"date":"2026-04-06T10:25:26","date_gmt":"2026-04-06T03:25:26","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-luong\/?p=3541"},"modified":"2026-04-06T10:25:27","modified_gmt":"2026-04-06T03:25:27","slug":"mau-kich-ban-tu-van-bao-hiem-nhan-tho","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-luong\/mau-kich-ban-tu-van-bao-hiem-nhan-tho\/","title":{"rendered":"M\u1eabu K\u1ecbch B\u1ea3n T\u01b0 V\u1ea5n B\u1ea3o Hi\u1ec3m Nh\u00e2n Th\u1ecd \u2013 Script Th\u1ef1c T\u1ebf"},"content":{"rendered":"\n

M\u1ed9t trong nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t khi m\u1edbi v\u00e0o ngh\u1ec1 b\u1ea3o hi\u1ec3m l\u00e0 kh\u00f4ng bi\u1ebft n\u00f3i g\u00ec \u2014 ho\u1eb7c n\u00f3i \u0111\u00fang nh\u01b0ng sai th\u1eddi \u0111i\u1ec3m. M\u1eabu k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd<\/strong> kh\u00f4ng ph\u1ea3i l\u00e0 k\u1ecbch b\u1ea3n c\u1ee9ng nh\u1eafc \u0111\u1ec3 \u0111\u1ecdc nh\u01b0 robot, m\u00e0 l\u00e0 khung d\u1eabn d\u1eaft cu\u1ed9c tr\u00f2 chuy\u1ec7n gi\u00fap t\u01b0 v\u1ea5n vi\u00ean t\u1ef1 tin h\u01a1n, kh\u00f4ng b\u1ecf s\u00f3t b\u01b0\u1edbc quan tr\u1ecdng v\u00e0 ph\u1ea3n \u1ee9ng linh ho\u1ea1t v\u1edbi t\u1eebng t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\n

T\u1ed5ng quan:<\/strong><\/p>\n

\u2013 K\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd hi\u1ec7u qu\u1ea3 g\u1ed3m 4 ph\u1ea7n: m\u1edf \u0111\u1ea7u ti\u1ebfp c\u1eadn, khai th\u00e1c nhu c\u1ea7u, gi\u1edbi thi\u1ec7u gi\u1ea3i ph\u00e1p v\u00e0 x\u1eed l\u00fd t\u1eeb ch\u1ed1i \u2013 ch\u1ed1t.<\/p>\n

\u2013 M\u1ed7i k\u1ecbch b\u1ea3n c\u1ea7n \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a theo h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng: tu\u1ed5i, ngh\u1ec1 nghi\u1ec7p, t\u00ecnh tr\u1ea1ng gia \u0111\u00ecnh, m\u1ee9c thu nh\u1eadp.<\/p>\n

\u2013 \u0110\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd (Life Insurance Agent) ph\u1ea3i c\u00f3 ch\u1ee9ng ch\u1ec9 h\u00e0nh ngh\u1ec1 theo Lu\u1eadt Kinh doanh b\u1ea3o hi\u1ec3m 2022 tr\u01b0\u1edbc khi ti\u1ebfp th\u1ecb s\u1ea3n ph\u1ea9m.<\/p>\n

\u2013 C\u00e2u h\u1ecfi m\u1edf v\u00e0 ph\u1ea3n chi\u1ebfu th\u01b0\u1eddng hi\u1ec7u qu\u1ea3 h\u01a1n c\u00e2u gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m m\u1ed9t chi\u1ec1u trong 80% t\u00ecnh hu\u1ed1ng t\u01b0 v\u1ea5n.<\/p>\n<\/div>\n\n\n\n

1. Nguy\u00ean t\u1eafc x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd<\/h2>\n\n\n\n

K\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n kh\u00f4ng ph\u1ea3i l\u00e0 v\u0103n b\u1ea3n \u0111\u1ec3 \u0111\u1ecdc thu\u1ed9c l\u00f2ng \u2014 \u0111\u00e2y l\u00e0 sai l\u1ea7m ph\u1ed5 bi\u1ebfn khi\u1ebfn nhi\u1ec1u \u0111\u1ea1i l\u00fd m\u1edbi b\u1ecb kh\u00e1ch h\u00e0ng c\u1ea3m nh\u1eadn l\u00e0 thi\u1ebfu t\u1ef1 nhi\u00ean v\u00e0 c\u1ee9ng nh\u1eafc. K\u1ecbch b\u1ea3n t\u1ed1t l\u00e0 khung linh ho\u1ea1t: bi\u1ebft m\u00ecnh s\u1ebd h\u1ecfi g\u00ec \u1edf t\u1eebng giai \u0111o\u1ea1n, chu\u1ea9n b\u1ecb s\u1eb5n 2\u20133 phi\u00ean b\u1ea3n c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e1c t\u00ecnh hu\u1ed1ng t\u1eeb ch\u1ed1i th\u01b0\u1eddng g\u1eb7p, v\u00e0 c\u00f3 c\u1ea5u tr\u00fac r\u00f5 r\u00e0ng nh\u01b0ng ng\u00f4n ng\u1eef th\u00ec t\u1ef1 nhi\u00ean nh\u01b0 \u0111ang tr\u00f2 chuy\u1ec7n b\u00ecnh th\u01b0\u1eddng.<\/p>\n\n\n\n

Theo tinh th\u1ea7n c\u1ee7a Lu\u1eadt Kinh doanh b\u1ea3o hi\u1ec3m 2022<\/strong> v\u00e0 h\u01b0\u1edbng d\u1eabn c\u1ee7a Hi\u1ec7p h\u1ed9i B\u1ea3o hi\u1ec3m Vi\u1ec7t Nam (IAV)<\/strong>, \u0111\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd c\u00f3 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p th\u00f4ng tin trung th\u1ef1c, \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 quy\u1ec1n l\u1ee3i, \u0111i\u1ec1u kho\u1ea3n lo\u1ea1i tr\u1eeb v\u00e0 ph\u00ed b\u1ea3o hi\u1ec3m. K\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n t\u1ed1t ph\u1ea3i ph\u1ea3n \u00e1nh tr\u00e1ch nhi\u1ec7m n\u00e0y \u2014 kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p b\u1ecf qua ph\u1ea7n gi\u1ea3i th\u00edch \u0111i\u1ec1u kho\u1ea3n lo\u1ea1i tr\u1eeb \u0111\u1ec3 \u0111\u1ea9y nhanh vi\u1ec7c k\u00fd h\u1ee3p \u0111\u1ed3ng.<\/p>\n\n\n\n

C\u1ea5u tr\u00fac k\u1ecbch b\u1ea3n chu\u1ea9n g\u1ed3m b\u1ed1n ph\u1ea7n ch\u00ednh, m\u1ed7i ph\u1ea7n c\u00f3 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng:<\/p>\n\n\n\n

\u2013 Ph\u1ea7n 1 (M\u1edf \u0111\u1ea7u): thi\u1ebft l\u1eadp k\u1ebft n\u1ed1i c\u1ea3m x\u00fac, t\u1ea1o m\u00f4i tr\u01b0\u1eddng tho\u1ea3i m\u00e1i \u0111\u1ec3 kh\u00e1ch h\u00e0ng chia s\u1ebb.<\/p>\n\n\n\n

\u2013 Ph\u1ea7n 2 (Khai th\u00e1c): \u0111\u1eb7t c\u00e2u h\u1ecfi m\u1edf \u0111\u1ec3 hi\u1ec3u b\u1ee9c tranh t\u00e0i ch\u00ednh, s\u1ee9c kh\u1ecfe v\u00e0 \u01b0u ti\u00ean gia \u0111\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

\u2013 Ph\u1ea7n 3 (Gi\u1ea3i ph\u00e1p): k\u1ebft n\u1ed1i r\u00f5 r\u00e0ng gi\u1eefa nhu c\u1ea7u \u0111\u00e3 x\u00e1c \u0111\u1ecbnh v\u00e0 s\u1ea3n ph\u1ea9m \u0111\u1ec1 xu\u1ea5t \u2014 kh\u00f4ng gi\u1edbi thi\u1ec7u t\u00ednh n\u0103ng m\u00e0 gi\u1edbi thi\u1ec7u l\u1ee3i \u00edch c\u1ee5 th\u1ec3.<\/p>\n\n\n\n

\u2013 Ph\u1ea7n 4 (X\u1eed l\u00fd & ch\u1ed1t): gi\u1ea3i \u0111\u00e1p t\u1eebng lo l\u1eafng, x\u00e1c nh\u1eadn quy\u1ebft \u0111\u1ecbnh v\u00e0 h\u01b0\u1edbng d\u1eabn b\u01b0\u1edbc ti\u1ebfp theo.<\/p>\n\n\n\n

\u0110i\u1ec1u l\u00e0m n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa k\u1ecbch b\u1ea3n c\u1ee7a t\u01b0 v\u1ea5n vi\u00ean m\u1edbi v\u00e0 t\u01b0 v\u1ea5n vi\u00ean k\u1ef3 c\u1ef1u kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a ng\u00f4n ng\u1eef, m\u00e0 l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00e2u h\u1ecfi \u1edf ph\u1ea7n 2. Ng\u01b0\u1eddi c\u00f3 kinh nghi\u1ec7m h\u1ecfi \u00edt h\u01a1n nh\u01b0ng m\u1ed7i c\u00e2u h\u1ecfi \u0111\u00e0o s\u00e2u h\u01a1n v\u00e0o m\u1ed1i lo th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

2. K\u1ecbch b\u1ea3n ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng l\u1ea1nh (Cold Contact)<\/h2>\n\n\n\n

\u0110\u00e2y l\u00e0 t\u00ecnh hu\u1ed1ng kh\u00f3 nh\u1ea5t v\u00ec ch\u01b0a c\u00f3 n\u1ec1n t\u1ea3ng tin t\u01b0\u1edfng. K\u1ecbch b\u1ea3n ti\u1ebfp c\u1eadn l\u1ea1nh c\u1ea7n \u0111\u1eb7c bi\u1ec7t ng\u1eafn g\u1ecdn, kh\u00f4ng c\u00f3 y\u1ebfu t\u1ed1 b\u00e1n h\u00e0ng ngay l\u1eadp t\u1ee9c, v\u00e0 ph\u1ea3i t\u1ea1o \u0111\u01b0\u1ee3c l\u00fd do \u0111\u1ec3 g\u1eb7p m\u1eb7t l\u1ea7n ti\u1ebfp theo.<\/p>\n\n\n\n

Nh\u1eefng ng\u01b0\u1eddi \u0111ang t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i tuy\u1ec3n d\u1ee5ng t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m<\/a><\/em><\/strong> t\u1ea1i c\u00e1c c\u00f4ng ty l\u1edbn th\u01b0\u1eddng \u0111\u01b0\u1ee3c ki\u1ec3m tra th\u1ef1c h\u00e0nh k\u1ecbch b\u1ea3n ti\u1ebfp c\u1eadn l\u1ea1nh ngay trong v\u00f2ng ph\u1ecfng v\u1ea5n th\u1ee9 hai \u2014 \u0111\u00e2y l\u00e0 k\u1ef9 n\u0103ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao nh\u1ea5t trong ng\u00e0nh.<\/p>\n\n\n\n

K\u1ecbch b\u1ea3n ti\u1ebfp c\u1eadn qua \u0111i\u1ec7n tho\u1ea1i (cold call):<\/strong><\/p>\n\n\n\n

M\u1edf \u0111\u1ea7u (15 gi\u00e2y \u0111\u1ea7u):<\/em><\/p>\n\n\n\n

“Xin ch\u00e0o anh\/ch\u1ecb [T\u00ean], em l\u00e0 [T\u00ean] t\u1eeb [C\u00f4ng ty]. Em g\u1ecdi v\u00ec hi\u1ec3u anh\/ch\u1ecb \u0111ang \u1edf giai \u0111o\u1ea1n [x\u00e2y d\u1ef1ng s\u1ef1 nghi\u1ec7p \/ c\u00f3 con nh\u1ecf \/ m\u1edbi mua nh\u00e0…] \u2014 \u0111\u00e2y th\u01b0\u1eddng l\u00e0 th\u1eddi \u0111i\u1ec3m nhi\u1ec1u ng\u01b0\u1eddi b\u1eaft \u0111\u1ea7u ngh\u0129 \u0111\u1ebfn k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh d\u00e0i h\u1ea1n cho gia \u0111\u00ecnh. Anh\/ch\u1ecb c\u00f3 kho\u1ea3ng 10\u201315 ph\u00fat \u0111\u1ec3 n\u00f3i chuy\u1ec7n kh\u00f4ng?”<\/p>\n\n\n\n

N\u1ebfu kh\u00e1ch h\u00e0ng h\u1ecfi “b\u1ea3o hi\u1ec3m \u00e0, kh\u00f4ng c\u1ea7n”:<\/em><\/p>\n\n\n\n

“Em hi\u1ec3u anh\/ch\u1ecb c\u00f3 th\u1ec3 \u0111\u00e3 nghe nhi\u1ec1u v\u1ec1 b\u1ea3o hi\u1ec3m r\u1ed3i. Em kh\u00f4ng g\u1ecdi \u0111\u1ec3 gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m \u2014 em ch\u1ec9 mu\u1ed1n h\u1ecfi th\u0103m xem k\u1ebf ho\u1ea1ch b\u1ea3o v\u1ec7 t\u00e0i ch\u00ednh c\u1ee7a gia \u0111\u00ecnh anh\/ch\u1ecb hi\u1ec7n t\u1ea1i c\u00f3 nh\u1eefng \u0111i\u1ec3m n\u00e0o c\u00f2n c\u1ea7n xem l\u1ea1i kh\u00f4ng. M\u1ea5t 10 ph\u00fat th\u00f4i, ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed.”<\/p>\n\n\n\n

Ch\u1ed1t l\u1ecbch h\u1eb9n:<\/em><\/p>\n\n\n\n

“Anh\/ch\u1ecb ti\u1ec7n v\u00e0o th\u1ee9 Ba hay th\u1ee9 N\u0103m tu\u1ea7n n\u00e0y? Em c\u00f3 th\u1ec3 g\u1eb7p \u1edf v\u0103n ph\u00f2ng anh\/ch\u1ecb ho\u1eb7c m\u1ed9t qu\u00e1n caf\u00e9 g\u1ea7n \u0111\u00f3.”<\/p>\n\n\n\n

\n

L\u01b0u \u00fd:<\/strong><\/p>\n

Theo Th\u00f4ng t\u01b0 67\/2023\/TT-BTC, \u0111\u1ea1i l\u00fd kh\u00f4ng \u0111\u01b0\u1ee3c d\u00f9ng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng thu th\u1eadp t\u1eeb b\u00ean th\u1ee9 ba m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd. Danh s\u00e1ch kh\u00e1ch h\u00e0ng ph\u1ea3i c\u00f3 ngu\u1ed3n g\u1ed1c h\u1ee3p ph\u00e1p \u2014 t\u1eeb referral, s\u1ef1 ki\u1ec7n \u0111\u00e3 tham gia, ho\u1eb7c kh\u00e1ch h\u00e0ng t\u1ef1 \u0111i\u1ec1n form. Tr\u00e1nh mua danh s\u00e1ch s\u1ed1 \u0111i\u1ec7n tho\u1ea1i kh\u00f4ng r\u00f5 ngu\u1ed3n g\u1ed1c v\u00ec vi ph\u1ea1m quy \u0111\u1ecbnh b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n (Ngh\u1ecb \u0111\u1ecbnh 13\/2023\/N\u0110-CP).<\/p>\n<\/div>\n\n\n\n

3. K\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n khi g\u1eb7p m\u1eb7t tr\u1ef1c ti\u1ebfp \u2013 ph\u1ea7n khai th\u00e1c nhu c\u1ea7u<\/h2>\n\n\n\n

\u0110\u00e2y l\u00e0 ph\u1ea7n c\u1ed1t l\u00f5i c\u1ee7a to\u00e0n b\u1ed9 quy tr\u00ecnh t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd. K\u1ecbch b\u1ea3n g\u1eb7p m\u1eb7t tr\u1ef1c ti\u1ebfp c\u1ea7n c\u00f3 s\u1ef1 chuy\u1ec3n ti\u1ebfp t\u1ef1 nhi\u00ean t\u1eeb small talk sang ph\u1ea7n h\u1ecfi chuy\u00ean m\u00f4n, kh\u00f4ng t\u1ea1o c\u1ea3m gi\u00e1c \u0111ang b\u1ecb “ki\u1ec3m tra” hay “\u0111i\u1ec1n form”.<\/p>\n\n\n\n

Chuy\u1ec3n ti\u1ebfp sang khai th\u00e1c nhu c\u1ea7u:<\/strong><\/p>\n\n\n\n

“Anh\/ch\u1ecb \u01a1i, tr\u01b0\u1edbc khi em n\u00f3i g\u00ec v\u1ec1 b\u1ea3o hi\u1ec3m, em mu\u1ed1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 t\u00ecnh h\u00ecnh c\u1ee7a anh\/ch\u1ecb tr\u01b0\u1edbc \u2014 v\u00ec m\u1ed7i ng\u01b0\u1eddi c\u00f3 ho\u00e0n c\u1ea3nh kh\u00e1c nhau, kh\u00f4ng c\u00f3 gi\u1ea3i ph\u00e1p n\u00e0o ph\u00f9 h\u1ee3p cho t\u1ea5t c\u1ea3. Anh\/ch\u1ecb cho em h\u1ecfi v\u00e0i c\u00e2u nh\u00e9?”<\/em><\/p>\n\n\n\n

Chu\u1ed7i c\u00e2u h\u1ecfi khai th\u00e1c \u2014 theo th\u1ee9 t\u1ef1 t\u1eeb r\u1ed9ng \u0111\u1ebfn h\u1eb9p:<\/strong><\/p>\n\n\n\n

\u2013 “Anh\/ch\u1ecb \u0111ang c\u00f3 bao nhi\u00eau ng\u01b0\u1eddi ph\u1ee5 thu\u1ed9c v\u00e0o thu nh\u1eadp c\u1ee7a m\u00ecnh?” \u2014 c\u00e2u h\u1ecfi n\u00e0y x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 tr\u00e1ch nhi\u1ec7m t\u00e0i ch\u00ednh.<\/p>\n\n\n\n

\u2013 “N\u1ebfu anh\/ch\u1ecb kh\u00f4ng \u0111i l\u00e0m \u0111\u01b0\u1ee3c trong 6 th\u00e1ng v\u00ec \u1ed1m n\u1eb7ng, gia \u0111\u00ecnh s\u1ebd xoay x\u1edf nh\u01b0 th\u1ebf n\u00e0o?” \u2014 c\u00e2u h\u1ecfi n\u00e0y t\u1ea1o h\u00ecnh \u1ea3nh v\u1ec1 r\u1ee7i ro th\u1ef1c t\u1ebf, kh\u00f4ng ph\u1ea3i gi\u1ea3 \u0111\u1ecbnh m\u01a1 h\u1ed3.<\/p>\n\n\n\n

\u2013 “Anh\/ch\u1ecb hi\u1ec7n c\u00f3 b\u1ea3o hi\u1ec3m s\u1ee9c kh\u1ecfe t\u1eeb c\u00f4ng ty kh\u00f4ng? Anh\/ch\u1ecb c\u00f3 bi\u1ebft m\u1ee9c quy\u1ec1n l\u1ee3i t\u1ed1i \u0111a l\u00e0 bao nhi\u00eau kh\u00f4ng?” \u2014 c\u00e2u h\u1ecfi n\u00e0y x\u00e1c \u0111\u1ecbnh kho\u1ea3ng tr\u1ed1ng b\u1ea3o v\u1ec7.<\/p>\n\n\n\n

\u2013 “V\u1ec1 l\u00e2u d\u00e0i, anh\/ch\u1ecb mong mu\u1ed1n \u0111i\u1ec1u g\u00ec nh\u1ea5t cho t\u00e0i ch\u00ednh gia \u0111\u00ecnh?” \u2014 c\u00e2u h\u1ecfi m\u1edf r\u1ed9ng h\u01b0\u1edbng v\u1ec1 t\u01b0\u01a1ng lai.<\/p>\n\n\n\n

Sau khi nghe c\u00e2u tr\u1ea3 l\u1eddi, t\u01b0 v\u1ea5n vi\u00ean c\u1ea7n t\u00f3m t\u1eaft l\u1ea1i<\/strong> b\u1eb1ng ng\u00f4n ng\u1eef c\u1ee7a m\u00ecnh: “V\u1eady em hi\u1ec3u l\u00e0 \u0111i\u1ec1u anh\/ch\u1ecb lo nh\u1ea5t l\u00e0 [X], v\u00e0 \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 [Y] \u2014 \u0111\u00fang kh\u00f4ng \u1ea1?”<\/em> B\u01b0\u1edbc x\u00e1c nh\u1eadn n\u00e0y v\u1eeba cho th\u1ea5y m\u00ecnh \u0111\u00e3 l\u1eafng nghe, v\u1eeba t\u1ea1o n\u1ec1n cho ph\u1ea7n \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p ph\u00eda sau.<\/p>\n\n\n\n

T\u00ecnh hu\u1ed1ng t\u1eeb ch\u1ed1i<\/th>Nguy\u00ean nh\u00e2n th\u1ef1c s\u1ef1<\/th>C\u00e2u ph\u1ea3n h\u1ed3i g\u1ee3i \u00fd<\/th><\/tr>
“Ph\u00ed cao qu\u00e1”<\/td>Ch\u01b0a th\u1ea5y gi\u00e1 tr\u1ecb so v\u1edbi chi ph\u00ed<\/td>“N\u1ebfu so v\u1edbi chi ph\u00ed \u0111i\u1ec1u tr\u1ecb ung th\u01b0 trung b\u00ecnh 400\u2013700 tri\u1ec7u, m\u1ee9c ph\u00ed h\u00e0ng th\u00e1ng n\u00e0y anh\/ch\u1ecb th\u1ea5y c\u00f3 h\u1ee3p l\u00fd kh\u00f4ng?”<\/td><\/tr>
“\u0110\u1ec3 ngh\u0129 th\u00eam \u0111\u00e3”<\/td>C\u00f2n lo l\u1eafng ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p<\/td>“Anh\/ch\u1ecb \u0111ang c\u00e2n nh\u1eafc v\u1ec1 ph\u1ea7n n\u00e0o c\u1ee5 th\u1ec3? Em mu\u1ed1n gi\u1ea3i th\u00edch r\u00f5 h\u01a1n tr\u01b0\u1edbc khi anh\/ch\u1ecb quy\u1ebft \u0111\u1ecbnh.”<\/td><\/tr>
“Kh\u00f4ng tin b\u1ea3o hi\u1ec3m”<\/td>Tr\u1ea3i nghi\u1ec7m ti\u00eau c\u1ef1c tr\u01b0\u1edbc \u0111\u00e2y<\/td>“Anh\/ch\u1ecb \u0111\u00e3 t\u1eebng g\u1eb7p t\u00ecnh hu\u1ed1ng nh\u01b0 v\u1eady r\u1ed3i \u00e0? Anh\/ch\u1ecb k\u1ec3 em nghe \u0111\u01b0\u1ee3c kh\u00f4ng? Em mu\u1ed1n hi\u1ec3u \u0111\u1ec3 kh\u00f4ng l\u1eb7p l\u1ea1i \u0111i\u1ec1u \u0111\u00f3.”<\/td><\/tr>
“T\u00f4i \u0111\u00e3 c\u00f3 r\u1ed3i”<\/td>C\u00f3 th\u1ec3 \u0111ang thi\u1ebfu b\u1ea3o v\u1ec7 m\u00e0 kh\u00f4ng bi\u1ebft<\/td>“\u1ed2 t\u1ed1t qu\u00e1. Anh\/ch\u1ecb c\u00f3 nh\u1edb h\u1ee3p \u0111\u1ed3ng c\u1ee7a m\u00ecnh c\u00f3 bao g\u1ed3m b\u1ec7nh hi\u1ec3m ngh\u00e8o kh\u00f4ng? Em c\u00f3 th\u1ec3 xem l\u1ea1i c\u00f9ng anh\/ch\u1ecb \u0111\u01b0\u1ee3c kh\u00f4ng?”<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

4. K\u1ecbch b\u1ea3n ch\u1ed1t h\u1ee3p \u0111\u1ed3ng v\u00e0 x\u00e2y d\u1ef1ng quan h\u1ec7 sau b\u00e1n<\/h2>\n\n\n\n

Ch\u1ed1t h\u1ee3p \u0111\u1ed3ng kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u00edch \u0111\u1ebfn \u2014 \u0111\u00f3 l\u00e0 \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u c\u1ee7a m\u1ed1i quan h\u1ec7 d\u00e0i h\u1ea1n. T\u01b0 v\u1ea5n vi\u00ean nh\u00e2n th\u1ecd gi\u1ecfi bi\u1ebft r\u1eb1ng 70\u201380% doanh s\u1ed1 \u0111\u1ebfn t\u1eeb kh\u00e1ch h\u00e0ng c\u0169 v\u00e0 referral, kh\u00f4ng ph\u1ea3i kh\u00e1ch h\u00e0ng m\u1edbi. V\u00ec v\u1eady, c\u00e1ch ch\u1ed1t h\u1ee3p \u0111\u1ed3ng c\u0169ng ph\u1ea3i ph\u1ea3n \u00e1nh tinh th\u1ea7n \u0111\u00f3.<\/p>\n\n\n\n

K\u1ecbch b\u1ea3n ch\u1ed1t t\u1ef1 nhi\u00ean (kh\u00f4ng \u00e9p):<\/strong><\/p>\n\n\n\n

“D\u1ef1a tr\u00ean nh\u1eefng g\u00ec ch\u00fang ta \u0111\u00e3 n\u00f3i, em ngh\u0129 gi\u1ea3i ph\u00e1p [T\u00ean s\u1ea3n ph\u1ea9m] ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi anh\/ch\u1ecb \u1edf th\u1eddi \u0111i\u1ec3m n\u00e0y, v\u00ec n\u00f3 b\u1ea3o v\u1ec7 \u0111\u00fang \u0111i\u1ec1u anh\/ch\u1ecb lo nh\u1ea5t l\u00e0 [X]. Anh\/ch\u1ecb mu\u1ed1n b\u1eaft \u0111\u1ea7u v\u1edbi m\u1ee9c ph\u00ed [Y] tri\u1ec7u\/th\u00e1ng kh\u00f4ng? Ho\u1eb7c n\u1ebfu anh\/ch\u1ecb mu\u1ed1n, m\u00ecnh c\u00f3 th\u1ec3 xem th\u00eam m\u1ed9t ph\u01b0\u01a1ng \u00e1n v\u1edbi m\u1ee9c ph\u00ed th\u1ea5p h\u01a1n.”<\/em><\/p>\n\n\n\n

K\u1ecbch b\u1ea3n sau khi ch\u1ed1t \u2014 thi\u1ebft l\u1eadp k\u1ef3 v\u1ecdng:<\/strong><\/p>\n\n\n\n

\u2013 Gi\u1ea3i th\u00edch r\u00f5 quy tr\u00ecnh th\u1ea9m \u0111\u1ecbnh s\u1ee9c kh\u1ecfe (n\u1ebfu c\u00f3) v\u00e0 th\u1eddi gian ph\u00e1t h\u00e0nh h\u1ee3p \u0111\u1ed3ng.<\/p>\n\n\n\n

\u2013 H\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng \u0111\u1ecdc l\u1ea1i h\u1ee3p \u0111\u1ed3ng trong v\u00f2ng 21 ng\u00e2n h\u00e0ng ng\u00e0y xem x\u00e9t (free look period).<\/p>\n\n\n\n

\u2013 Thi\u1ebft l\u1eadp l\u1ecbch g\u1eb7p \u0111\u1ecbnh k\u1ef3 6 th\u00e1ng\/l\u1ea7n \u0111\u1ec3 review h\u1ee3p \u0111\u1ed3ng.<\/p>\n\n\n\n

\u2013 H\u1ecfi th\u1eb3ng: “Anh\/ch\u1ecb c\u00f3 ai trong gia \u0111\u00ecnh ho\u1eb7c b\u1ea1n b\u00e8 c\u0169ng \u0111ang c\u00f3 nhu c\u1ea7u t\u01b0\u01a1ng t\u1ef1 kh\u00f4ng? Em r\u1ea5t tr\u00e2n tr\u1ecdng n\u1ebfu anh\/ch\u1ecb gi\u1edbi thi\u1ec7u.”<\/p>\n\n\n\n

\n

“K\u1ecbch b\u1ea3n t\u1ed1t nh\u1ea5t kh\u00f4ng ph\u1ea3i l\u00e0 k\u1ecbch b\u1ea3n b\u1ea1n \u0111\u1ecdc thu\u1ed9c \u2014 m\u00e0 l\u00e0 k\u1ecbch b\u1ea3n b\u1ea1n \u0111\u00e3 th\u1ef1c h\u00e0nh \u0111\u1ebfn m\u1ee9c kh\u00f4ng c\u1ea7n nh\u1edb n\u1eefa. L\u00fac \u0111\u00f3 b\u1ea1n m\u1edbi th\u1ef1c s\u1ef1 t\u1ef1 do trong cu\u1ed9c tr\u00f2 chuy\u1ec7n.” \u2014 Quan s\u00e1t t\u1eeb th\u1ef1c ti\u1ec5n \u0111\u00e0o t\u1ea1o \u0111\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd t\u1ea1i Vi\u1ec7t Nam.<\/p>\n<\/blockquote>\n\n\n\n

\n

L\u1eddi khuy\u00ean:<\/strong><\/p>\n

Luy\u1ec7n t\u1eadp k\u1ecbch b\u1ea3n v\u1edbi \u0111\u1ed3ng nghi\u1ec7p ho\u1eb7c ghi \u00e2m l\u1ea1i cu\u1ed9c t\u01b0 v\u1ea5n gi\u1ea3 l\u1eadp m\u1ed7i tu\u1ea7n \u00edt nh\u1ea5t 2 l\u1ea7n. Nghe l\u1ea1i b\u1ea3n ghi \u00e2m \u0111\u1ec3 nh\u1eadn ra c\u00e1c c\u00e2u th\u1eeba, ng\u1eef \u0111i\u1ec7u c\u1ee9ng nh\u1eafc v\u00e0 nh\u1eefng kho\u1ea3ng l\u1eb7ng kh\u00f4ng c\u1ea7n thi\u1ebft. Sau 30\u201360 ng\u00e0y luy\u1ec7n t\u1eadp nh\u1ea5t qu\u00e1n, k\u1ecbch b\u1ea3n s\u1ebd tr\u1edf th\u00e0nh ph\u1ea3n x\u1ea1 t\u1ef1 nhi\u00ean \u2014 \u0111\u00f3 l\u00e0 khi b\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c s\u1ef1 t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng thay v\u00ec lo l\u1eafng v\u1ec1 c\u00e2u n\u00f3i ti\u1ebfp theo.<\/p>\n<\/div>\n\n\n\n

N\u1eafm ch\u1eafc ki\u1ebfn th\u1ee9c n\u1ec1n t\u1ea3ng v\u1ec1 b\u1ea3o hi\u1ec3m l\u00e0 g\u00ec<\/a><\/em><\/strong> s\u1ebd gi\u00fap t\u01b0 v\u1ea5n vi\u00ean t\u1ef1 tin h\u01a1n khi x\u1eed l\u00fd c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

5. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n\n\n\n

1. C\u00f3 n\u00ean d\u00f9ng m\u1ed9t k\u1ecbch b\u1ea3n c\u1ed1 \u0111\u1ecbnh cho t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng kh\u00f4ng?<\/em><\/strong><\/p>\n\n\n\n

Kh\u00f4ng. K\u1ecbch b\u1ea3n c\u1ed1 \u0111\u1ecbnh ch\u1ec9 ph\u00f9 h\u1ee3p l\u00e0m n\u1ec1n t\u1ea3ng luy\u1ec7n t\u1eadp ban \u0111\u1ea7u. Trong th\u1ef1c t\u1ebf, m\u1ed7i kh\u00e1ch h\u00e0ng c\u00f3 h\u1ed3 s\u01a1 t\u00e0i ch\u00ednh, m\u1ed1i lo v\u00e0 phong c\u00e1ch giao ti\u1ebfp kh\u00e1c nhau. T\u01b0 v\u1ea5n vi\u00ean c\u1ea7n \u0111i\u1ec1u ch\u1ec9nh ng\u00f4n ng\u1eef, t\u1ed1c \u0111\u1ed9 n\u00f3i v\u00e0 th\u1ee9 t\u1ef1 c\u00e2u h\u1ecfi d\u1ef1a tr\u00ean ph\u1ea3n \u1ee9ng c\u1ee7a t\u1eebng ng\u01b0\u1eddi \u2014 gi\u1eef c\u1ea5u tr\u00fac nh\u01b0ng thay \u0111\u1ed5i n\u1ed9i dung.<\/p>\n\n\n\n

2. K\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd cho kh\u00e1ch h\u00e0ng l\u1edbn tu\u1ed5i c\u00f3 g\u00ec kh\u00e1c?<\/em><\/strong><\/p>\n\n\n\n

V\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean 50 tu\u1ed5i, \u01b0u ti\u00ean t\u01b0 v\u1ea5n chuy\u1ec3n sang c\u00e1c s\u1ea3n ph\u1ea9m b\u1ea3o hi\u1ec3m s\u1ee9c kh\u1ecfe (health insurance) v\u00e0 h\u01b0u tr\u00ed thay v\u00ec s\u1ea3n ph\u1ea9m t\u1eed k\u1ef3 d\u00e0i h\u1ea1n. Ng\u00f4n ng\u1eef c\u1ea7n c\u1ee5 th\u1ec3 h\u01a1n v\u1ec1 quy\u1ec1n l\u1ee3i y t\u1ebf, chi ph\u00ed \u0111i\u1ec1u tr\u1ecb th\u1ef1c t\u1ebf v\u00e0 th\u1ee7 t\u1ee5c y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng. Tr\u00e1nh d\u00f9ng thu\u1eadt ng\u1eef t\u00e0i ch\u00ednh qu\u00e1 chuy\u00ean s\u00e2u.<\/p>\n\n\n\n

3. L\u00e0m sao k\u1ecbch b\u1ea3n h\u00f3a vi\u1ec7c xin referral m\u00e0 kh\u00f4ng ng\u1ea1i ng\u00f9ng?<\/em><\/strong><\/p>\n\n\n\n

Xin referral n\u00ean \u0111\u01b0\u1ee3c \u0111\u1eb7t v\u00e0o cu\u1ed1i bu\u1ed5i t\u01b0 v\u1ea5n khi kh\u00e1ch h\u00e0ng \u0111\u00e3 c\u00f3 tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c, kh\u00f4ng ph\u1ea3i ngay khi v\u1eeba ch\u1ed1t h\u1ee3p \u0111\u1ed3ng. C\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n nh\u1ea5t: “Anh\/ch\u1ecb c\u00f3 ai trong danh s\u00e1ch li\u00ean l\u1ea1c \u0111ang \u1edf giai \u0111o\u1ea1n t\u01b0\u01a1ng t\u1ef1 \u2014 v\u1eeba c\u00f3 con, v\u1eeba mua nh\u00e0, ho\u1eb7c m\u1edbi th\u0103ng ch\u1ee9c \u2014 m\u00e0 c\u00f3 th\u1ec3 c\u1ea7n xem l\u1ea1i k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh kh\u00f4ng?” C\u1ee5 th\u1ec3 h\u00f3a nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 ngh\u0129 \u0111\u1ebfn t\u00ean ng\u01b0\u1eddi c\u1ee5 th\u1ec3 h\u01a1n.<\/p>\n\n\n\n

X\u00e2y d\u1ef1ng v\u00e0 th\u00e0nh th\u1ea1o m\u1eabu k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd<\/strong> l\u00e0 kho\u1ea3n \u0111\u1ea7u t\u01b0 th\u1eddi gian sinh l\u1eddi nh\u1ea5t trong giai \u0111o\u1ea1n \u0111\u1ea7u s\u1ef1 nghi\u1ec7p c\u1ee7a m\u1ed9t \u0111\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m. K\u1ecbch b\u1ea3n kh\u00f4ng thay th\u1ebf s\u1ef1 ch\u00e2n th\u00e0nh hay ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m \u2014 nh\u01b0ng n\u00f3 t\u1ea1o ra c\u1ea5u tr\u00fac \u0111\u1ec3 hai y\u1ebfu t\u1ed1 \u0111\u00f3 \u0111\u01b0\u1ee3c ph\u00e1t huy \u0111\u00fang l\u00fac, \u0111\u00fang ch\u1ed7. H\u00e3y b\u1eaft \u0111\u1ea7u v\u1edbi khung c\u01a1 b\u1ea3n, luy\u1ec7n t\u1eadp th\u01b0\u1eddng xuy\u00ean v\u00e0 \u0111i\u1ec1u ch\u1ec9nh d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i th\u1ef1c t\u1ebf t\u1eeb t\u1eebng cu\u1ed9c g\u1eb7p.<\/p>\n\n\n\n

Minh An<\/strong><\/p>\n\n\n\n

N\u1ed9i dung trong b\u00e0i mang t\u00ednh tham kh\u1ea3o v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng t\u1ed5ng quan; c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p v\u00e0 thu nh\u1eadp th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o n\u0103ng l\u1ef1c, kinh nghi\u1ec7m, v\u1ecb tr\u00ed, doanh nghi\u1ec7p v\u00e0 th\u1eddi \u0111i\u1ec3m th\u1ecb tr\u01b0\u1eddng.<\/em><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t trong nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t khi m\u1edbi v\u00e0o ngh\u1ec1 b\u1ea3o hi\u1ec3m l\u00e0 kh\u00f4ng bi\u1ebft n\u00f3i g\u00ec \u2014 ho\u1eb7c n\u00f3i \u0111\u00fang nh\u01b0ng sai th\u1eddi …<\/p>\n","protected":false},"author":58,"featured_media":3564,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[56],"class_list":["post-3541","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-che-do-phuc-loi","tag-thue-tncn"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/posts\/3541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/comments?post=3541"}],"version-history":[{"count":1,"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/posts\/3541\/revisions"}],"predecessor-version":[{"id":3565,"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/posts\/3541\/revisions\/3565"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/media\/3564"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/media?parent=3541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/categories?post=3541"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-luong\/wp-json\/wp\/v2\/tags?post=3541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}