{"id":8900,"date":"2025-03-13T15:33:05","date_gmt":"2025-03-13T08:33:05","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=8900"},"modified":"2025-03-13T15:34:29","modified_gmt":"2025-03-13T08:34:29","slug":"am-la-gi-trong-kinh-doanh","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/am-la-gi-trong-kinh-doanh","title":{"rendered":"AM l\u00e0 g\u00ec trong kinh doanh? Kh\u00e1m ph\u00e1 nhi\u1ec7m v\u1ee5, k\u1ef9 n\u0103ng b\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng"},"content":{"rendered":"\n

Ai c\u0169ng mong mu\u1ed1n m\u1ed9t c\u00f4ng vi\u1ec7c \u1ed5n \u0111\u1ecbnh, s\u00e1ng \u0111i l\u00e0m, chi\u1ec1u tan ca, kh\u00f4ng lo cu\u1ed9c g\u1ecdi b\u1ea5t ch\u1ee3t ngo\u00e0i gi\u1edd. Nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng ph\u00f9 h\u1ee3p v\u1edbi nh\u1ecbp s\u1ed1ng \u0111\u1ec1u \u0111\u1eb7n \u1ea5y. AM l\u00e0 g\u00ec trong kinh doanh<\/strong> m\u00e0 khi\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi theo \u0111u\u1ed5i? \u0110\u00e2y l\u00e0 c\u00f4ng vi\u1ec7c \u0111\u00f2i h\u1ecfi s\u1ef1 linh ho\u1ea1t, ch\u1ee7 \u0111\u1ed9ng v\u00e0 kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng quan h\u1ec7 b\u1ec1n v\u1eefng. N\u1ebfu b\u1ea1n mu\u1ed1n th\u1eed th\u00e1ch b\u1ea3n th\u00e2n, t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n kh\u00f4ng gi\u1edbi h\u1ea1n, h\u00e3y c\u00f9ng tham kh\u1ea3o b\u00e0i vi\u1ebft b\u00ean d\u01b0\u1edbi nh\u00e9.<\/p>\n\n\n\n

\"AM<\/figure>\n\n\n\n

Account Manager (AM) l\u00e0 g\u00ec?<\/h2>\n\n\n\n
\n

Account Manager (AM) l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng trong doanh nghi\u1ec7p, nh\u1ea5t l\u00e0 trong c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 b\u00e1n h\u00e0ng, marketing, t\u00e0i ch\u00ednh v\u00e0 c\u00f4ng ngh\u1ec7.<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Vai tr\u00f2 c\u1ee7a AM kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c duy tr\u00ec quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n bao g\u1ed3m qu\u1ea3n l\u00fd doanh thu, \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 ph\u00e1t tri\u1ec3n h\u1ee3p t\u00e1c d\u00e0i h\u1ea1n.<\/p>\n\n\n\n

Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a Account Manager trong doanh nghi\u1ec7p<\/h2>\n\n\n\n

Account Manager \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng. H\u1ecd kh\u00f4ng ch\u1ec9 \u0111\u1ea3m b\u1ea3o h\u1ee3p \u0111\u1ed3ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n t\u1ed1i \u01b0u h\u00f3a doanh thu v\u00e0 l\u1ee3i nhu\u1eadn cho doanh nghi\u1ec7p.<\/strong><\/p>\n\n\n\n

Qu\u1ea3n l\u00fd v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng<\/h3>\n\n\n\n

Account Manager \u0111\u1ed1ng vai tr\u00f2 l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng. H\u1ecd ph\u1ea3i hi\u1ec3u r\u00f5 nhu c\u1ea7u, mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p. Vi\u1ec7c duy tr\u00ec giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean, theo d\u00f5i \u0111\u1ed9 h\u00e0i l\u00f2ng v\u00e0 t\u1ea1o l\u00f2ng tin t\u1eeb kh\u00e1ch h\u00e0ng l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng trong c\u00f4ng vi\u1ec7c n\u00e0y.<\/p>\n\n\n\n

Qu\u1ea3n l\u00fd h\u1ee3p \u0111\u1ed3ng, doanh thu v\u00e0 l\u1ee3i nhu\u1eadn<\/h3>\n\n\n\n

M\u1ed9t trong nh\u1eefng tr\u00e1ch nhi\u1ec7m quan tr\u1ecdng nh\u1ea5t c\u1ee7a AM l\u00e0 gi\u00e1m s\u00e1t h\u1ee3p \u0111\u1ed3ng, \u0111\u1ea3m b\u1ea3o doanh thu v\u00e0 t\u1ed1i \u0111a h\u00f3a l\u1ee3i nhu\u1eadn. H\u1ecd c\u1ea7n th\u01b0\u01a1ng th\u1ea3o h\u1ee3p \u0111\u1ed3ng, gia h\u1ea1n d\u1ecbch v\u1ee5 v\u00e0 t\u1ed1i \u01b0u h\u00f3a g\u00f3i d\u1ecbch v\u1ee5 \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, AM ph\u1ea3i theo d\u00f5i doanh s\u1ed1, b\u00e1o c\u00e1o t\u00e0i ch\u00ednh v\u00e0 \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 t\u0103ng tr\u01b0\u1edfng doanh thu.<\/p>\n\n\n\n

H\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng<\/h3>\n\n\n\n

Khi kh\u00e1ch h\u00e0ng g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1edbi s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, Account Manager l\u00e0 ng\u01b0\u1eddi \u0111\u1ea7u ti\u00ean \u0111\u1ee9ng ra gi\u1ea3i quy\u1ebft. H\u1ecd ph\u1ea3i nhanh ch\u00f3ng t\u00ecm ra nguy\u00ean nh\u00e2n, \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 linh ho\u1ea1t, k\u1ef9 n\u0103ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng t\u1ed1t v\u00e0 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c d\u01b0\u1edbi \u00e1p l\u1ef1c cao.<\/p>\n\n\n\n

H\u1ee3p t\u00e1c n\u1ed9i b\u1ed9 \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u su\u1ea5t<\/h3>\n\n\n\n

AM kh\u00f4ng l\u00e0m vi\u1ec7c \u0111\u01a1n \u0111\u1ed9c m\u00e0 c\u1ea7n ph\u1ed1i h\u1ee3p v\u1edbi nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c nh\u01b0 b\u00e1n h\u00e0ng, marketing, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m. Vi\u1ec7c h\u1ee3p t\u00e1c hi\u1ec7u qu\u1ea3 gi\u00fap t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c, \u0111\u1ea3m b\u1ea3o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t v\u00e0 n\u00e2ng cao hi\u1ec7u su\u1ea5t chung c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n

Nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng c\u1ea7n c\u00f3 \u0111\u1ec3 tr\u1edf th\u00e0nh Account Manager gi\u1ecfi<\/h2>\n\n\n\n

\u0110\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t Account Manager gi\u1ecfi, c\u1ea7n c\u00f3 s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a nhi\u1ec1u k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u01b0 giao ti\u1ebfp, qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c. Nh\u1eefng k\u1ef9 n\u0103ng n\u00e0y gi\u00fap h\u1ecd x\u00e2y d\u1ef1ng quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c cao nh\u1ea5t.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 \u0111\u00e0m ph\u00e1n<\/h3>\n\n\n\n

Account Manager c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp xu\u1ea5t s\u1eafc \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i. K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n c\u0169ng r\u1ea5t quan tr\u1ecdng, gi\u00fap AM th\u01b0\u01a1ng th\u1ea3o h\u1ee3p \u0111\u1ed3ng c\u00f3 l\u1ee3i nh\u1ea5t cho c\u1ea3 doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c<\/h3>\n\n\n\n

V\u1edbi kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c l\u1edbn, AM c\u1ea7n bi\u1ebft c\u00e1ch s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c h\u1ee3p l\u00fd, \u01b0u ti\u00ean nhi\u1ec7m v\u1ee5 quan tr\u1ecdng v\u00e0 \u0111\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9. K\u1ef9 n\u0103ng n\u00e0y gi\u00fap h\u1ecd duy tr\u00ec hi\u1ec7u su\u1ea5t cao m\u00e0 kh\u00f4ng b\u1ecb qu\u00e1 t\u1ea3i.<\/p>\n\n\n\n

Kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c<\/h3>\n\n\n\n

AM kh\u00f4ng ch\u1ec9 l\u00e0m vi\u1ec7c v\u1edbi con ng\u01b0\u1eddi m\u00e0 c\u00f2n ph\u1ea3i ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 kinh doanh, d\u1ef1 \u0111o\u00e1n xu h\u01b0\u1edbng v\u00e0 \u0111\u1ec1 xu\u1ea5t chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p nh\u1eb1m t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1.<\/p>\n\n\n\n

Ki\u1ebfn th\u1ee9c v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 ng\u00e0nh ngh\u1ec1<\/h3>\n\n\n\n

AM c\u1ea7n hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 m\u00e0 doanh nghi\u1ec7p cung c\u1ea5p, c\u0169ng nh\u01b0 xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. \u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd t\u01b0 v\u1ea5n ch\u00ednh x\u00e1c cho kh\u00e1ch h\u00e0ng v\u00e0 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n

Nh\u1eefng ng\u00e0nh ngh\u1ec1 c\u00f3 v\u1ecb tr\u00ed Account Manager<\/h2>\n\n\n\n

V\u1ecb tr\u00ed Account Manager c\u00f3 m\u1eb7t trong nhi\u1ec1u l\u0129nh v\u1ef1c nh\u01b0 marketing, t\u00e0i ch\u00ednh, b\u1ea3o hi\u1ec3m v\u00e0 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed. Vai tr\u00f2 n\u00e0y gi\u00fap k\u1ebft n\u1ed1i doanh nghi\u1ec7p v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u1ee3p t\u00e1c l\u00e2u d\u00e0i.<\/p>\n\n\n\n

Account Manager trong l\u0129nh v\u1ef1c Marketing & Qu\u1ea3ng c\u00e1o<\/h3>\n\n\n\n

Trong ng\u00e0nh marketing v\u00e0 qu\u1ea3ng c\u00e1o, AM \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, x\u00e2y d\u1ef1ng chi\u1ebfn d\u1ecbch truy\u1ec1n th\u00f4ng v\u00e0 \u0111\u1ea3m b\u1ea3o c\u00e1c d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c tri\u1ec3n khai \u0111\u00fang ti\u1ebfn \u0111\u1ed9. H\u1ecd th\u01b0\u1eddng l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c c\u00f4ng ty qu\u1ea3ng c\u00e1o, truy\u1ec1n th\u00f4ng ho\u1eb7c digital marketing.<\/p>\n\n\n\n

Account Manager trong ng\u00e0nh T\u00e0i ch\u00ednh & B\u1ea3o hi\u1ec3m<\/h3>\n\n\n\n

AM trong l\u0129nh v\u1ef1c n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c qu\u1ea3n l\u00fd danh m\u1ee5c kh\u00e1ch h\u00e0ng, t\u01b0 v\u1ea5n c\u00e1c gi\u1ea3i ph\u00e1p t\u00e0i ch\u00ednh ho\u1eb7c b\u1ea3o hi\u1ec3m ph\u00f9 h\u1ee3p v\u00e0 duy tr\u00ec quan h\u1ec7 d\u00e0i h\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p ho\u1eb7c c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

Account Manager trong ng\u00e0nh B\u00e1n l\u1ebb v\u00e0 Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/h3>\n\n\n\n

Trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb v\u00e0 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, AM ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1t tri\u1ec3n quan h\u1ec7 v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c b\u00e1n h\u00e0ng, qu\u1ea3n l\u00fd c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh h\u1ee3p t\u00e1c v\u00e0 t\u1ed1i \u01b0u h\u00f3a doanh thu t\u1eeb kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p ho\u1eb7c c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

Y\u00eau c\u1ea7u tuy\u1ec3n d\u1ee5ng: Ai ph\u00f9 h\u1ee3p v\u1edbi v\u1ecb tr\u00ed Account Manager?<\/h2>\n\n\n\n

\u0110\u1ec3 tr\u1edf th\u00e0nh Account Manager, \u1ee9ng vi\u00ean c\u1ea7n c\u00f3 t\u01b0 duy kinh doanh, k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng. Nh\u1eefng ng\u01b0\u1eddi c\u00f3 kinh nghi\u1ec7m trong l\u0129nh v\u1ef1c kinh doanh ho\u1eb7c marketing s\u1ebd c\u00f3 l\u1ee3i th\u1ebf khi \u1ee9ng tuy\u1ec3n.<\/p>\n\n\n\n

\u0110i\u1ec1u ki\u1ec7n c\u1ea7n \u0111\u1ec3 \u1ee9ng tuy\u1ec3n v\u1ecb tr\u00ed Account Manager<\/h3>\n\n\n\n

\u0110\u1ec3 tr\u1edf th\u00e0nh Account Manager, \u1ee9ng vi\u00ean c\u1ea7n c\u00f3 b\u1eb1ng c\u1ea5p li\u00ean quan \u0111\u1ebfn kinh doanh, marketing ho\u1eb7c c\u00e1c l\u0129nh v\u1ef1c t\u01b0\u01a1ng t\u1ef1. Kinh nghi\u1ec7m l\u00e0m vi\u1ec7c trong ng\u00e0nh c\u0169ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong c\u00e1c v\u1ecb tr\u00ed li\u00ean quan \u0111\u1ebfn qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, b\u00e1n h\u00e0ng ho\u1eb7c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 n\u1ed5i b\u1eadt trong m\u1eaft nh\u00e0 tuy\u1ec3n d\u1ee5ng?<\/h3>\n\n\n\n

\u1ee8ng vi\u00ean c\u1ea7n th\u1ec3 hi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp xu\u1ea5t s\u1eafc, kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u00e0 kinh nghi\u1ec7m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng. Vi\u1ec7c n\u1eafm r\u00f5 xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng, c\u00f3 k\u1ef9 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 linh ho\u1ea1t trong c\u00f4ng vi\u1ec7c c\u0169ng gi\u00fap gia t\u0103ng c\u01a1 h\u1ed9i tr\u00fang tuy\u1ec3n.<\/p>\n\n\n\n

Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn khi \u1ee9ng tuy\u1ec3n Account Manager<\/h3>\n\n\n\n

M\u1ed9t s\u1ed1 sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p khi \u1ee9ng tuy\u1ec3n v\u1ecb tr\u00ed n\u00e0y bao g\u1ed3m thi\u1ebfu kinh nghi\u1ec7m th\u1ef1c t\u1ebf, kh\u00f4ng c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t ho\u1eb7c kh\u00f4ng hi\u1ec3u r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty. Ngo\u00e0i ra, vi\u1ec7c kh\u00f4ng chu\u1ea9n b\u1ecb k\u1ef9 c\u00e0ng cho bu\u1ed5i ph\u1ecfng v\u1ea5n c\u0169ng c\u00f3 th\u1ec3 l\u00e0m gi\u1ea3m c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c tuy\u1ec3n d\u1ee5ng.<\/p>\n\n\n\n

M\u1ee9c l\u01b0\u01a1ng c\u1ee7a Account Manager<\/h2>\n\n\n\n

M\u1ee9c l\u01b0\u01a1ng c\u1ee7a Account Manager ph\u1ee5 thu\u1ed9c v\u00e0o kinh nghi\u1ec7m, ng\u00e0nh ngh\u1ec1 v\u00e0 v\u1ecb tr\u00ed l\u00e0m vi\u1ec7c. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c c\u00f3 thu nh\u1eadp h\u1ea5p d\u1eabn v\u00e0 c\u00f3 nhi\u1ec1u c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn n\u1ebfu c\u00f3 n\u0103ng l\u1ef1c v\u00e0 k\u1ef9 n\u0103ng ph\u00f9 h\u1ee3p.<\/p>\n\n\n\n

Thu nh\u1eadp trung b\u00ecnh theo kinh nghi\u1ec7m v\u00e0 ng\u00e0nh ngh\u1ec1<\/h3>\n\n\n\n

M\u1ee9c l\u01b0\u01a1ng c\u1ee7a Account Manager ph\u1ee5 thu\u1ed9c v\u00e0o kinh nghi\u1ec7m, ng\u00e0nh ngh\u1ec1 v\u00e0 khu v\u1ef1c l\u00e0m vi\u1ec7c. T\u1ea1i Vi\u1ec7t Nam, m\u1ee9c l\u01b0\u01a1ng trung b\u00ecnh c\u1ee7a AM c\u00f3 th\u1ec3 dao \u0111\u1ed9ng t\u1eeb 15 – 40 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/p>\n\n\n\n

C\u00e1c y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ee9c l\u01b0\u01a1ng c\u1ee7a Account Manager<\/h3>\n\n\n\n

C\u00e1c y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ee9c l\u01b0\u01a1ng bao g\u1ed3m kinh nghi\u1ec7m l\u00e0m vi\u1ec7c, k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n, quy m\u00f4 c\u00f4ng ty v\u00e0 l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng. Ngo\u00e0i ra, kh\u1ea3 n\u0103ng \u0111em l\u1ea1i doanh thu v\u00e0 x\u00e2y d\u1ef1ng quan h\u1ec7 kh\u00e1ch h\u00e0ng c\u0169ng quy\u1ebft \u0111\u1ecbnh m\u1ee9c l\u01b0\u01a1ng c\u1ee7a AM.<\/p>\n\n\n\n

L\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn v\u00e0 c\u00e1ch t\u0103ng thu nh\u1eadp<\/h3>\n\n\n\n

Account Manager c\u00f3 th\u1ec3 th\u0103ng ti\u1ebfn l\u00ean c\u00e1c v\u1ecb tr\u00ed cao h\u01a1n nh\u01b0 Senior Account Manager, Account Director ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 Chief Revenue Officer (CRO). \u0110\u1ec3 t\u0103ng thu nh\u1eadp, AM c\u1ea7n n\u00e2ng cao k\u1ef9 n\u0103ng, m\u1edf r\u1ed9ng m\u1ea1ng l\u01b0\u1edbi quan h\u1ec7 v\u00e0 ch\u1ee9ng minh kh\u1ea3 n\u0103ng \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n

Nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t c\u1ee7a ngh\u1ec1 Account Manager<\/h2>\n\n\n\n

Account Manager l\u00e0 m\u1ed9t v\u1ecb tr\u00ed quan tr\u1ecdng nh\u01b0ng c\u0169ng \u0111\u1ea7y th\u00e1ch th\u1ee9c trong doanh nghi\u1ec7p. H\u1ecd ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi \u00e1p l\u1ef1c doanh s\u1ed1, x\u1eed l\u00fd kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh v\u00e0 li\u00ean t\u1ee5c c\u1eadp nh\u1eadt c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u1ec3 duy tr\u00ec hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n

\u00c1p l\u1ef1c doanh s\u1ed1 v\u00e0 KPI<\/h3>\n\n\n\n

M\u1ed9t trong nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t c\u1ee7a Account Manager l\u00e0 \u0111\u00e1p \u1ee9ng ch\u1ec9 ti\u00eau doanh s\u1ed1 v\u00e0 KPI do c\u00f4ng ty \u0111\u1eb7t ra. H\u1ecd ph\u1ea3i kh\u00f4ng ng\u1eebng t\u00ecm c\u00e1ch gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, gia t\u0103ng gi\u00e1 tr\u1ecb h\u1ee3p \u0111\u1ed3ng v\u00e0 m\u1edf r\u1ed9ng c\u01a1 h\u1ed9i kinh doanh. N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau, h\u1ecd c\u00f3 th\u1ec3 \u0111\u1ed1i di\u1ec7n v\u1edbi vi\u1ec7c gi\u1ea3m thu nh\u1eadp ho\u1eb7c m\u1ea5t c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn.<\/p>\n\n\n\n

X\u1eed l\u00fd kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh v\u00e0 y\u00eau c\u1ea7u cao<\/h3>\n\n\n\n

Account Manager th\u01b0\u1eddng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh, c\u00f3 y\u00eau c\u1ea7u cao v\u00e0 \u0111\u00f2i h\u1ecfi s\u1ef1 h\u1ed7 tr\u1ee3 li\u00ean t\u1ee5c. M\u1ed9t s\u1ed1 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111i\u1ec1u ch\u1ec9nh h\u1ee3p \u0111\u1ed3ng, d\u1ecbch v\u1ee5 b\u1ed5 sung ho\u1eb7c ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c n\u1ebfu kh\u00f4ng h\u00e0i l\u00f2ng. Do \u0111\u00f3, h\u1ecd c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp, \u0111\u00e0m ph\u00e1n t\u1ed1t v\u00e0 bi\u1ebft c\u00e1ch duy tr\u00ec m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i.<\/p>\n\n\n\n

C\u1eadp nh\u1eadt c\u00f4ng ngh\u1ec7 v\u00e0 xu h\u01b0\u1edbng m\u1edbi trong ng\u00e0nh<\/h3>\n\n\n\n

M\u00f4i tr\u01b0\u1eddng kinh doanh lu\u00f4n thay \u0111\u1ed5i, y\u00eau c\u1ea7u Account Manager ph\u1ea3i kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi v\u00e0 c\u1eadp nh\u1eadt c\u00f4ng ngh\u1ec7 m\u1edbi. N\u1ebfu kh\u00f4ng b\u1eaft k\u1ecbp xu h\u01b0\u1edbng, h\u1ecd c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng v\u00e0 t\u1ed1i \u01b0u h\u00f3a d\u1ecbch v\u1ee5. V\u00ec v\u1eady, vi\u1ec7c \u0111\u00e0o t\u1ea1o, nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u1eef v\u1eefng v\u1ecb tr\u00ed trong ng\u00e0nh.<\/p>\n\n\n\n

C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 Account Manager<\/h2>\n\n\n\n

Account Manager l\u00e0 m\u1ed9t v\u1ecb tr\u00ed ph\u1ed5 bi\u1ebfn trong nhi\u1ec1u l\u0129nh v\u1ef1c, nh\u01b0ng v\u1eabn c\u00f3 nhi\u1ec1u th\u1eafc m\u1eafc xoay quanh vai tr\u00f2 n\u00e0y. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p \u0111\u1ec3 gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00f4ng vi\u1ec7c v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi m\u1ed9t Account Manager.<\/p>\n\n\n\n

Account Manager c\u00f3 gi\u1ed1ng Sales Manager kh\u00f4ng?<\/em><\/h4>\n\n\n\n

Account Manager v\u00e0 Sales Manager c\u00f3 vai tr\u00f2 kh\u00e1c nhau. Sales Manager t\u1eadp trung v\u00e0o t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 t\u0103ng doanh s\u1ed1, trong khi Account Manager ch\u1ee7 y\u1ebfu duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7n c\u00f3, \u0111\u1ea3m b\u1ea3o h\u1ee3p t\u00e1c l\u00e2u d\u00e0i v\u00e0 t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng.<\/p>\n\n\n\n

Account Manager c\u00f3 c\u1ea7n b\u1eb1ng c\u1ea5p chuy\u00ean m\u00f4n cao kh\u00f4ng?<\/em><\/h4>\n\n\n\n

Kh\u00f4ng b\u1eaft bu\u1ed9c c\u00f3 b\u1eb1ng c\u1ea5p chuy\u00ean m\u00f4n cao, nh\u01b0ng n\u1ec1n t\u1ea3ng v\u1ec1 kinh doanh, marketing ho\u1eb7c qu\u1ea3n l\u00fd l\u00e0 l\u1ee3i th\u1ebf. Kinh nghi\u1ec7m th\u1ef1c t\u1ebf, k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 ng\u00e0nh ngh\u1ec1 quan tr\u1ecdng h\u01a1n b\u1eb1ng c\u1ea5p.<\/p>\n\n\n\n

C\u00f4ng vi\u1ec7c c\u1ee7a Account Manager c\u00f3 kh\u00f3 kh\u00f4ng?<\/em><\/h4>\n\n\n\n

C\u00f4ng vi\u1ec7c n\u00e0y \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 v\u00e0 ch\u1ecbu \u00e1p l\u1ef1c doanh s\u1ed1. Tuy nhi\u00ean, n\u1ebfu c\u00f3 k\u1ef9 n\u0103ng ph\u00f9 h\u1ee3p v\u00e0 \u0111am m\u00ea, \u0111\u00e2y l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c h\u1ea5p d\u1eabn v\u1edbi nhi\u1ec1u c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n.<\/p>\n\n\n\n

D\u00f9 AM l\u00e0 g\u00ec trong kinh doanh<\/strong> c\u00f3 th\u1ec3 l\u00e0 c\u00e2u h\u1ecfi nhi\u1ec1u ng\u01b0\u1eddi \u0111\u1eb7t ra, nh\u01b0ng quan tr\u1ecdng h\u01a1n l\u00e0 c\u00e1ch b\u1ea1n ph\u00e1t tri\u1ec3n trong vai tr\u00f2 n\u00e0y. S\u1ef1 \u1ed5n \u0111\u1ecbnh th\u1ef1c s\u1ef1 kh\u00f4ng \u0111\u1ebfn t\u1eeb m\u1ed9t c\u00f4ng vi\u1ec7c c\u1ed1 \u0111\u1ecbnh, m\u00e0 t\u1eeb vi\u1ec7c li\u00ean t\u1ee5c n\u00e2ng cao k\u1ef9 n\u0103ng v\u00e0 m\u1edf r\u1ed9ng c\u01a1 h\u1ed9i. H\u00e3y kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi, th\u00edch nghi v\u00e0 v\u01b0\u01a1n l\u00ean, v\u00ec ch\u1ec9 khi b\u1ea1n \u0111\u1ee7 m\u1ea1nh m\u1ebd, b\u1ea1n m\u1edbi c\u00f3 th\u1ec3 t\u1ea1o ra s\u1ef1 \u1ed5n \u0111\u1ecbnh b\u1ec1n v\u1eefng cho ch\u00ednh m\u00ecnh.<\/p>\n\n\n\n

Tr\u00ed Nh\u00e2n<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Ai c\u0169ng mong mu\u1ed1n m\u1ed9t c\u00f4ng vi\u1ec7c \u1ed5n \u0111\u1ecbnh, s\u00e1ng \u0111i l\u00e0m, chi\u1ec1u tan ca, kh\u00f4ng lo cu\u1ed9c g\u1ecdi b\u1ea5t ch\u1ee3t ngo\u00e0i gi\u1edd. Nh\u01b0ng kh\u00f4ng …<\/p>\n","protected":false},"author":58,"featured_media":8901,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-8900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/8900","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=8900"}],"version-history":[{"count":3,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/8900\/revisions"}],"predecessor-version":[{"id":8904,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/8900\/revisions\/8904"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/8901"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=8900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=8900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=8900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}