{"id":6766,"date":"2024-02-21T09:02:06","date_gmt":"2024-02-21T02:02:06","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=6766"},"modified":"2024-03-20T15:36:24","modified_gmt":"2024-03-20T08:36:24","slug":"bsc-la-gi-bsc-duoc-ap-dung-nhu-the-nao","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/bsc-la-gi-bsc-duoc-ap-dung-nhu-the-nao","title":{"rendered":"BSC l\u00e0 g\u00ec? BSC \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng nh\u01b0 th\u1ebf n\u00e0o?"},"content":{"rendered":"\n

Hi\u1ec7n nay, BSC l\u00e0 c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb h\u1eefu \u00edch \u0111\u1ec3 c\u00e1c doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u00e1c m\u1ee5c ti\u00eau quan tr\u1ecdng.\u00a0Nh\u01b0ng c\u00f3 th\u1ec3 c\u00f2n c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi ch\u01b0a hi\u1ec3u v\u1ec1 b\u1ea3n ch\u1ea5t c\u1ee7a\u00a0BSC l\u00e0 g\u00ec, n\u00f3 c\u00f3 vai tr\u00f2 g\u00ec trong doanh nghi\u1ec7p. Mu\u1ed1n t\u00ecm ra \u0111\u00e1p \u00e1n ch\u00ednh x\u00e1c, m\u1eddi b\u1ea1n \u0111\u1ecdc tham kh\u1ea3o b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a Mb668s.com.<\/p>\n\n\n\n

\"BSC<\/figure>\n\n\n\n

BSC l\u00e0 g\u00ec? BSC l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb g\u00ec?<\/h2>\n\n\n\n
\n

\u201cBSC l\u00e0 t\u1eeb vi\u1ebft t\u1eaft c\u1ee7a c\u1ee5m t\u1eeb Balanced Score Card l\u00e0 th\u01b0\u1edbc \u0111o hi\u1ec7u su\u1ea5t \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh, c\u1ea3i thi\u1ec7n v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c ch\u1ee9c n\u0103ng kh\u00e1c nhau c\u1ee7a doanh nghi\u1ec7p v\u00e0 k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

\u0110\u00e2y l\u00e0 h\u1ec7 th\u1ed1ng x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch v\u00e0 qu\u1ea3n tr\u1ecb, \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u1eb1m \u0111\u1ecbnh h\u01b0\u1edbng ho\u1ea1t \u0111\u1ed9ng kinh doanh theo t\u1ea7m nh\u00ecn v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee5 th\u1ec3, gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 v\u00e0 ra b\u00ean ngo\u00e0i, theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ec1 ra.<\/p>\n\n\n\n

M\u1ee5c ti\u00eau c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng BSC l\u00e0 g\u00ec?<\/h2>\n\n\n\n

BSC g\u1ed3m c\u00f3 4 y\u1ebfu t\u1ed1 v\u00e0 c\u0169ng l\u00e0 4 th\u01b0\u1edbc \u0111o hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c doanh nghi\u1ec7p. M\u1ee5c ti\u00eau s\u1eed d\u1ee5ng th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng (BSC) c\u1ee5 th\u1ec3 l\u00e0:<\/p>\n\n\n\n

Th\u01b0\u1edbc \u0111o v\u1ec1 t\u00e0i ch\u00ednh (Financial)<\/h3>\n\n\n\n

BSC nh\u01b0 l\u00e0 th\u01b0\u1edbc \u0111o t\u00e0i ch\u00ednh quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 chi\u1ebfn l\u01b0\u1ee3c. Gi\u00fap c\u00e1c doanh nghi\u1ec7p ki\u1ec3m tra, \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u1ec1 m\u1eb7t t\u00e0i ch\u00ednh nh\u01b0: s\u1ef1 t\u0103ng tr\u01b0\u1edfng, ngu\u1ed3n v\u1ed1n, l\u1ee3i nhu\u1eadn, d\u00f2ng ti\u1ec1n ho\u1ea1t \u0111\u1ed9ng, c\u00e1c kho\u1ea3n n\u1ee3, h\u1ec7 s\u1ed1 v\u00f2ng quay h\u00e0ng t\u1ed3n kho\u2026. Ngo\u00e0i ra, BSC c\u00f2n gi\u00fap theo d\u00f5i chi ph\u00ed c\u1ed1 \u0111\u1ecbnh doanh thu, t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng doanh thu v\u00e0 kh\u1ea5u hao.<\/p>\n\n\n\n

Th\u01b0\u1edbc \u0111o v\u1ec1 kh\u00e1ch h\u00e0ng (Customer)<\/h3>\n\n\n\n

S\u1eed d\u1ee5ng th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng (BSC) s\u1ebd gi\u00fap \u0111\u00e1nh gi\u00e1 h\u00ecnh \u1ea3nh c\u1ee7a doanh nghi\u1ec7p trong m\u1eaft kh\u00e1ch h\u00e0ng Kh\u00e1ch h\u00e0ng l\u00e0 ng\u01b0\u1eddi t\u1ea1o ra doanh thu \u1edf hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai (ngu\u1ed3n s\u1ed1ng c\u1ee7a doanh nghi\u1ec7p). L\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p v\u00e0 \u0111i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng th\u00f4ng qua kh\u1ea3o s\u00e1t.<\/p>\n\n\n\n

Th\u01b0\u1edbc \u0111o v\u1ec1 qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 (Internal Business Processes)<\/h3>\n\n\n\n

Th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng (BSC) gi\u00fap r\u00e0 so\u00e1t, \u0111\u00e1nh gi\u00e1, r\u00fat kinh nghi\u1ec7m trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 v\u1eadn h\u00e0nh n\u1ed9i b\u1ed9 doanh nghi\u1ec7p. M\u1ed9t doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng t\u1ed1t s\u1ebd c\u00f3 th\u1eddi gian x\u1eed l\u00fd c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn, t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng nhanh v\u00e0 % ng\u01b0\u1eddi lao \u0111\u1ed9ng g\u1eafn b\u00f3 t\u0103ng\u2026. Nh\u1eefng \u0111i\u1ec3m c\u00f2n thi\u1ebfu s\u00f3t ho\u1eb7c ch\u01b0a h\u1ee3p l\u00fd c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c xem nh\u01b0 m\u1ed9t m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n

Th\u01b0\u1edbc \u0111o v\u1ec1 h\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n (Learning & Growth)<\/h3>\n\n\n\n

Th\u01b0\u1edbc \u0111o h\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n l\u00e0 n\u1ec1n t\u1ea3ng quy\u1ebft \u0111\u1ecbnh s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. N\u00f3 bao g\u1ed3m: Gi\u00e1o d\u1ee5c ki\u1ebfn th\u1ee9c, \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh m\u1edbi cho nh\u00e2n s\u1ef1\u2026.<\/p>\n\n\n\n

C\u00f3 th\u1ec3 xem vi\u1ec7c s\u1eed d\u1ee5ng BSC l\u00e0 c\u00e1ch doanh nghi\u1ec7p d\u00f9ng tri th\u1ee9c \u0111\u1ec3 nh\u00e2n vi\u00ean \u0111\u1ea1t hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c t\u1ed1t nh\u1ea5t v\u00e0 c\u1ea1nh tranh v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 kh\u00e1c c\u00f9ng l\u0129nh v\u1ef1c.<\/p>\n\n\n\n

S\u1eed d\u1ee5ng th\u1ebb BSC mang l\u1ea1i l\u1ee3i \u00edch g\u00ec?<\/h2>\n\n\n\n

C\u00f3 th\u1ec3 n\u00f3i, th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng (BSC) mang l\u1ea1i r\u1ea5t nhi\u1ec1u l\u1ee3i \u00edch cho c\u00e1c doanh nghi\u1ec7p. N\u00f3 kh\u00f4ng ch\u1ec9 gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian, t\u00e0i nguy\u00ean v\u00e0 ti\u1ec1n b\u1ea1c m\u00e0 c\u00f2n gi\u00fap th\u1ec3 hi\u1ec7n s\u1ef1 r\u00f5 r\u00e0ng trong c\u00e1c h\u00e0nh \u0111\u1ed9ng, t\u1ea7m nh\u00ecn, chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p. Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch khi s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh BSC:<\/p>\n\n\n\n

Gi\u00fap doanh nghi\u1ec7p l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c t\u1ed1t h\u01a1n<\/h3>\n\n\n\n

N\u00f3i \u0111\u1ebfn l\u1ee3i \u00edch c\u1ee7a BSC l\u00e0 g\u00ec th\u00ec \u0111\u1ea7u ti\u00ean ph\u1ea3i k\u1ec3 \u0111\u1ebfn vi\u1ec7c gi\u00fap x\u00e2y d\u1ef1ng v\u00e0 truy\u1ec1n \u0111\u1ea1t chi\u1ebfn l\u01b0\u1ee3c cho doanh nghi\u1ec7p. V\u1edbi m\u00f4 h\u00ecnh kinh doanh trong b\u1ea3n \u0111\u1ed3 chi\u1ebfn l\u01b0\u1ee3c gi\u00e1 s\u1ebd gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb suy ngh\u0129 v\u1ec1 m\u1ed1i quan h\u1ec7, nguy\u00ean nh\u00e2n v\u00e0 k\u1ebft qu\u1ea3 gi\u1eefa c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kh\u00e1c nhau. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, c\u00e1c y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y hay \u0111\u1ed9ng l\u1ef1c ch\u00ednh l\u00e0 hi\u1ec7u su\u1ea5t t\u01b0\u01a1ng lai gi\u00fap t\u1ea1o ra b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n

C\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a b\u00e1o c\u00e1o<\/h3>\n\n\n\n

\u0110\u00e2y l\u00e0 m\u1ed9t l\u1ee3i \u00edch quan tr\u1ecdng m\u00e0 th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng (BSC) mang l\u1ea1i cho c\u00e1c doanh nghi\u1ec7p. Vi\u1ec7c s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh BSC \u0111\u1ec3 l\u00e0m \u0111\u1ec1 c\u01b0\u01a1ng b\u00e1o c\u00e1o t\u1ed5ng quan s\u1ebd gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t b\u00e1o c\u00e1o. Ngh\u0129a l\u00e0 BSC gi\u00fap vi\u1ec7c l\u1eadp b\u00e1o c\u00e1o tr\u1edf n\u00ean nhanh ch\u00f3ng v\u00e0 tinh g\u1ecdn h\u01a1n. C\u00e1c n\u1ed9i dung trong b\u00e1o c\u00e1o r\u00f5 r\u00e0ng, t\u1eadp trung v\u00e0o c\u00e1c v\u1ea5n \u0111\u1ec1 chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng nh\u1ea5t.<\/p>\n\n\n\n

Li\u00ean k\u1ebft v\u1edbi d\u1ef1 \u00e1n v\u00e0 s\u00e1ng ki\u1ebfn c\u1ee7a t\u1ed5 ch\u1ee9c t\u1ed1t h\u01a1n<\/h3>\n\n\n\n

BSC s\u1ebd gi\u00fap x\u00e2y d\u1ef1ng m\u1ecdi k\u1ebf ho\u1ea1ch trong c\u00e1c d\u1ef1 \u00e1n t\u1eeb nh\u1ecf \u0111\u1ebfn l\u1edbn d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng v\u00e0 c\u01a1 s\u1edf chi\u1ebfn l\u01b0\u1ee3c. Nh\u1edd th\u1ebf m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o to\u00e0n th\u1ec3 nh\u00e2n s\u1ef1 \u0111\u1ec1u th\u1ed1ng nh\u1ea5t, chung h\u01b0\u1edbng m\u00e0 kh\u00f4ng c\u00f3 d\u1ef1 \u00e1n n\u00e0o b\u1ecb l\u00e3ng ph\u00ed.<\/p>\n\n\n\n

Th\u00f4ng tin qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c t\u1ed1t h\u01a1n<\/h3>\n\n\n\n

BSC gi\u00fap c\u00e1c doanh nghi\u1ec7p \u0111i\u1ec1u ch\u1ec9nh c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c c\u00f9ng v\u1edbi c\u00e1c m\u1ee5c ti\u00eau, chi\u1ebfn l\u01b0\u1ee3c. Mu\u1ed1n th\u1ef1c hi\u1ec7n t\u1ed1t c\u00e1c k\u1ebf ho\u1ea1ch, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c b\u1ed9 ph\u1eadn kinh doanh v\u00e0 ch\u1ee9c n\u0103ng h\u1ed7 tr\u1ee3 \u0111\u1ec1u \u0111ang l\u00e0m vi\u1ec7c v\u00e0 c\u00f9ng h\u01b0\u1edbng t\u1edbi m\u1ed9t m\u1ee5c ti\u00eau chung.<\/p>\n\n\n\n

C\u1ea3i thi\u1ec7n c\u00e1c k\u1ebf ho\u1ea1ch truy\u1ec1n th\u00f4ng <\/h3>\n\n\n\n

Khi \u0111\u00e3 l\u00ean chi\u1ebfn l\u01b0\u1ee3c ho\u00e0n ch\u1ec9nh th\u00ec doanh nghi\u1ec7p c\u00f3 th\u1ec3 tri\u1ec3n khai \u0111\u01b0\u1ee3c k\u1ebf ho\u1ea1ch truy\u1ec1n th\u00f4ng d\u1ec5 d\u00e0ng. B\u1edfi v\u00ec BSC kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c hi\u1ec3u r\u00f5 n\u1ed9i dung c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c m\u00e0 c\u00f2n gi\u00fap ghi nh\u1edb nh\u1eefng \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m c\u00e1c th\u01b0\u1edbc \u0111o doanh nghi\u1ec7p \u0111ang th\u1ef1c hi\u1ec7n.<\/p>\n\n\n\n

\u0110i\u1ec1u ch\u1ec9nh quy tr\u00ecnh \u0111\u01b0\u1ee3c t\u1ed1t h\u01a1n<\/h3>\n\n\n\n

BSC gi\u00fap tri\u1ec3n khai, \u0111i\u1ec1u ch\u1ec9nh c\u00e1c quy tr\u00ecnh t\u1eeb d\u1ef1 to\u00e1n l\u1eadp ng\u00e2n s\u00e1ch, qu\u1ea3n l\u00fd r\u1ee7i ro v\u00e0 ph\u00e2n t\u00edch c\u00e1c \u01b0u ti\u00ean \u0111\u1ec3 chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3, gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 th\u1eddi gian t\u1eadp trung v\u00e0o chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 v\u00e0 qu\u1ea3n l\u00fd quy tr\u00ecnh chuy\u00ean nghi\u1ec7p.<\/p>\n\n\n\n

Th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng BSC d\u00e0nh cho nh\u1eefng ai?<\/h2>\n\n\n\n

Hi\u1ec7n t\u1ea1i c\u00f3 h\u01a1n 50% c\u00e1c c\u00f4ng ty l\u1edbn c\u1ee7a Ch\u00e2u \u00c2u, Ch\u00e2u \u00c1 v\u00e0 M\u1ef9 \u0111ang \u00e1p d\u1ee5ng BSC. V\u00e0 xu h\u01b0\u1edbng n\u00e0y v\u1eabn c\u00f3 chi\u1ec1u h\u01b0\u1edbng gia t\u0103ng nhanh v\u00e0 m\u1edf r\u1ed9ng sang khu v\u1ef1c Trung \u0110\u00f4ng v\u00e0 Ch\u00e2u Phi.<\/p>\n\n\n\n

BSC \u0111\u1ee9ng th\u1ee9 5 trong nh\u00f3m nh\u00f3m 10 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nhi\u1ec1u nh\u1ea5t th\u1ebf gi\u1edbi v\u00e0 \u0111\u01b0\u1ee3c c\u00e1c bi\u00ean t\u1eadp vi\u00ean c\u1ee7a Harvard Business Review l\u1ef1a ch\u1ecdn l\u00e0 m\u1ed9t trong nh\u1eefng \u00fd t\u01b0\u1edfng kinh doanh c\u00f3 t\u1ea7m \u1ea3nh h\u01b0\u1edfng nh\u1ea5t trong 75 n\u0103m tr\u1edf l\u1ea1i \u0111\u00e2y.<\/p>\n\n\n\n

BSC \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng nh\u01b0 th\u1ebf n\u00e0o?<\/h2>\n\n\n\n

Hi\u1ec3u \u0111\u01b0\u1ee3c BSC l\u00e0 g\u00ec, c\u00f3 th\u1ec3 th\u1eafc m\u1eafc ti\u1ebfp theo c\u1ee7a b\u1ea1n l\u00e0 l\u00e0m sao \u0111\u1ec3 \u1ee9ng d\u1ee5ng m\u00f4 h\u00ecnh n\u00e0y hi\u1ec7u qu\u1ea3? Doanh nghi\u1ec7p c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n\n\n\n

Ki\u1ec3m so\u00e1t t\u00ednh ch\u00ednh x\u00e1c d\u1eef li\u1ec7u<\/h3>\n\n\n\n

Hi\u1ec7n nay, h\u1ea7u h\u1ebft c\u00e1c doanh nghi\u1ec7p \u0111\u1ec1u ph\u1ea3i \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi v\u1ea5n \u0111\u1ec1 qu\u00e1 t\u1ea3i d\u1eef li\u1ec7u. Th\u1ebf n\u00ean, b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean doanh nghi\u1ec7p c\u1ea7n l\u00e0m \u0111\u00f3 l\u00e0 x\u00e1c \u0111\u1ecbnh r\u00f5 chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u01b0a v\u00e0o m\u1ed9t n\u1ec1n t\u1ea3ng t\u1eadp trung. T\u1eeb \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c th\u01b0\u1edbc \u0111o cho nh\u1eefng ng\u01b0\u1eddi c\u00f3 li\u00ean quan v\u00e0 bi\u1ebft h\u1ecd \u0111ang l\u00e0m nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n\n\n\n

\u0110o l\u01b0\u1eddng v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c m\u1ee5c ti\u00eau<\/h3>\n\n\n\n

\u0110\u1ec3 \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 m\u1ee5c ti\u00eau ch\u00ednh x\u00e1c, doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u00f9ng m\u00e0u s\u1eafc \u0111\u00e1nh d\u1ea5u c\u00e1c y\u1ebfu t\u1ed1 m\u1ee5c ti\u00eau, ch\u1eb3ng h\u1ea1n nh\u01b0: <\/p>\n\n\n\n

– M\u00e0u \u0111\u1ecf mang \u00fd ngh\u0129a l\u00e0 m\u1ee5c ti\u00eau c\u1ea7n \u0111\u01b0\u1ee3c tr\u1ee3 gi\u00fap th\u00eam m\u1ed9t s\u1ed1 ngu\u1ed3n l\u1ef1c b\u00ean ngo\u00e0i.<\/p>\n\n\n\n

– M\u00e0u h\u1ed5 ph\u00e1ch (ho\u1eb7c m\u00e0u v\u00e0ng) l\u00e0 m\u1ee5c ti\u00eau s\u1eafp \u0111i \u0111\u00fang h\u01b0\u1edbng ho\u1eb7c c\u00f3 th\u1ec3 t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh.<\/p>\n\n\n\n

– M\u00e0u xanh l\u00e1 c\u00e2y l\u00e0 m\u1ee5c ti\u00eau \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng \u0111\u00e3 \u0111\u01b0a ra.<\/p>\n\n\n\n

Nh\u01b0ng c\u00f3 m\u1ed9t l\u01b0u \u00fd l\u00e0 vi\u1ec7c \u0111\u00e1nh gi\u00e1 c\u1ea7n kh\u00e1ch quan \u0111\u1ec3 tr\u00e1nh sai s\u00f3t. \u0110\u1ec3 qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c th\u00ec doanh nghi\u1ec7p n\u00ean th\u00e0nh l\u1eadp c\u00e1c h\u1ed9i \u0111\u1ed3ng.<\/p>\n\n\n\n

\u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 \u0111\u1ecbnh k\u1ef3 nh\u1edd v\u00e0o ch\u1ec9 s\u1ed1 KPI<\/h3>\n\n\n\n

KPI l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t hi\u1ec7u qu\u1ea3 gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb giao tr\u00e1ch nhi\u1ec7m cho nh\u00e2n vi\u00ean. \u0110\u00e2y l\u00e0 ti\u00eau ch\u00ed \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 xem h\u1ecd \u0111\u00e3 th\u1ef1c hi\u1ec7n c\u00f3 \u0111\u00fang chi\u1ebfn l\u01b0\u1ee3c ch\u01b0a. <\/p>\n\n\n\n

Mu\u1ed1n \u0111\u00e1nh gi\u00e1 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao, doanh nghi\u1ec7p n\u00ean \u00e1p d\u1ee5ng c\u1ea3 hai c\u00f4ng c\u1ee5 th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng (BSC) v\u00e0 ph\u1ea7n m\u1ec1m \u0111\u00e1nh gi\u00e1 KPI. T\u00f9y v\u00e0o t\u1eebng m\u1ee5c ti\u00eau m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1eb7t ra KPI kh\u00e1c nhau \u0111\u1ec3 gi\u00fap ki\u1ec3m so\u00e1t t\u1ed1t c\u00f4ng vi\u1ec7c v\u00e0 c\u00f3 h\u01b0\u1edbng \u0111i\u1ec1u ch\u1ec9nh h\u1ee3p l\u00fd.<\/p>\n\n\n\n

K\u1ebft n\u1ed1i c\u00e1c m\u1ee5c ti\u00eau v\u1edbi nhau<\/h3>\n\n\n\n

Vi\u1ec7c \u0111o l\u01b0\u1eddng c\u00e1c k\u1ebf ho\u1ea1ch, chi\u1ebfn l\u01b0\u1ee3c s\u1ebd hi\u1ec7u qu\u1ea3 h\u01a1n n\u1ebfu nh\u01b0 m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c g\u1eafn v\u00e0o \u0111\u00f3. C\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 giao cho nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 k\u00e8m theo KPI \u0111\u1ea1t \u0111\u01b0\u1ee3c. Cu\u1ed1i c\u00f9ng nh\u00e0 qu\u1ea3n tr\u1ecb, \u0111i\u1ec1u h\u00e0nh k\u1ebft n\u1ed1i c\u00e1c m\u1ee5c ti\u00eau v\u1edbi nhau b\u1eb1ng m\u0169i t\u00ean gi\u00fap vi\u1ec7c \u0111o l\u01b0\u1eddng ch\u00ednh x\u00e1c nh\u1ea5t.<\/p>\n\n\n\n

Tr\u00ean \u0111\u00e2y l\u00e0 chia s\u1ebb v\u1ec1 n\u1ed9i dung BSC l\u00e0 g\u00ec. Mong r\u1eb1ng, nh\u1eefng th\u00f4ng tin n\u00e0y s\u1ebd r\u1ea5t h\u1eefu \u00edch, gi\u00fap c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u01b0a ra k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng l\u00e2u d\u00e0i.<\/p>\n\n\n\n

Th\u00fay Vui<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Hi\u1ec7n nay, BSC l\u00e0 c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb h\u1eefu \u00edch \u0111\u1ec3 c\u00e1c doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u00e1c m\u1ee5c …<\/p>\n","protected":false},"author":58,"featured_media":6769,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-6766","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/6766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=6766"}],"version-history":[{"count":2,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/6766\/revisions"}],"predecessor-version":[{"id":6917,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/6766\/revisions\/6917"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/6769"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=6766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=6766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=6766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}