{"id":483,"date":"2013-04-29T08:20:45","date_gmt":"2013-04-29T08:20:45","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=483"},"modified":"2026-03-25T10:22:44","modified_gmt":"2026-03-25T03:22:44","slug":"nghe-thuat-dong-vien-cua-nguoi-lanh-dao","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/nghe-thuat-dong-vien-cua-nguoi-lanh-dao","title":{"rendered":"Ngh\u1ec7 thu\u1eadt \u0111\u1ed9ng vi\u00ean c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o"},"content":{"rendered":"\n
\"\"\/<\/figure>\n\n\n

Ch\u1eafc ch\u1eafn r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi l\u00e0m c\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p \u0111\u1ec1u bi\u1ebft, qu\u1ea3n tr\u1ecb con ng\u01b0\u1eddi l\u00e0 l\u0129nh v\u1ef1c qu\u1ea3n tr\u1ecb kh\u00f3 kh\u0103n nh\u1ea5t, \u0111\u00f2i h\u1ecfi nh\u1eefng hi\u1ec3u bi\u1ebft nh\u1ea5t \u0111\u1ecbnh v\u1ec1 t\u00e2m l\u00fd, v\u00e0 t\u1ea7m nh\u00ecn s\u00e2u r\u1ed9ng. L\u00e0m sao \u0111\u1ec3 nh\u00e2n vi\u00ean lu\u00f4n to\u00e0n t\u00e2m to\u00e0n \u00fd cho c\u00f4ng vi\u1ec7c khi nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u1eafng m\u1eb7t? L\u00e0m sao \u0111\u1ec3 nh\u00e2n vi\u00ean g\u1eafn b\u00f3 m\u1eadt thi\u1ebft v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n chung c\u1ee7a c\u00f4ng ty? M\u1ea5u ch\u1ed1t n\u1eb1m \u1edf ngh\u1ec7 thu\u1eadt \u0111\u1ed9ng vi\u00ean v\u00e0 t\u1ea1o c\u1ea3m h\u1ee9ng cho h\u1ecd.<\/p>\n

\u0110\u1ed9ng vi\u00ean nh\u01b0 th\u1ebf n\u00e0o l\u00e0 ph\u00f9 h\u1ee3p?<\/strong><\/h2>\n

\u0110\u1eebng \u0111\u1ed9ng vi\u00ean su\u00f4ng, m\u00e0 h\u00e3y \u0111\u1ed9ng vi\u00ean ch\u00e2n th\u00e0nh. Th\u1eadt v\u1eady, \u0111\u1eebng ngh\u0129 r\u1eb1ng ng\u01b0\u1eddi lao \u0111\u1ed9ng kh\u00f4ng \u0111\u1ee7 th\u00f4ng minh \u0111\u1ec3 bi\u1ebft r\u1eb1ng b\u1ea1n \u0111ang \u0111\u1ed9ng vi\u00ean h\u1ecd m\u1ed9t c\u00e1ch qua loa. Theo quy\u1ec3n “Phi l\u00fd tr\u00ed” c\u1ee7a Dan Ariely, th\u00ec ()% h\u00e0nh \u0111\u1ed9ng trong \u0111\u1eddi c\u1ee7a ch\u00fang ta l\u00e0 d\u1ef1a tr\u00ean c\u1ea3m x\u00fac. V\u00ec th\u1ebf, nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n bi\u1ebft r\u00f5 t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c t\u1ea1o c\u1ea3m x\u00fac t\u00edch c\u1ef1c cho nh\u00e2n vi\u00ean b\u1eb1ng nh\u1eefng l\u1eddi \u0111\u1ed9ng vi\u00ean \u0111\u1ed1i v\u1edbi s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

Nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n c\u1ee7a vi\u1ec7c \u0111\u1ed9ng vi\u00ean l\u00e0 \u0111\u00fang, k\u1ecbp th\u1eddi, v\u00e0 ph\u00e1t huy \u0111\u01b0\u1ee3c \u0111i\u1ec3m m\u1ea1nh c\u1ee7a ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u0111\u1ed9ng vi\u00ean. C\u00f3 2 ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ed9ng vi\u00ean c\u01a1 b\u1ea3n m\u00e0 nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng, l\u00e0 khen ng\u1ee3i v\u00e0 khi\u00eau kh\u00edch. Hai lo\u1ea1i h\u00ecnh n\u00e0y t\u00f9y thu\u1ed9c v\u00e0o m\u1eabu h\u00ecnh t\u00e2m l\u00fd c\u1ee7a ng\u01b0\u1eddi nh\u00e2n vi\u00ean nh\u01b0 th\u1ebf n\u00e0o. M\u1ed9t s\u1ed1 ng\u01b0\u1eddi th\u00ec khi b\u1ecb khi\u00eau kh\u00edch b\u1eb1ng nh\u1eefng c\u00e2u \u0111\u1ea1i lo\u1ea1i nh\u01b0 “anh nh\u01b0 th\u1ebf n\u00e0y m\u00e0 l\u1ea1i l\u00e0m vi\u1ec7c kh\u00f4ng ra g\u00ec nh\u01b0 v\u1eady?” ho\u1eb7c “v\u1edbi n\u0103ng l\u1ef1c c\u1ee7a anh th\u00ec ph\u1ea3i \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee9c th\u00e0nh c\u00f4ng cao h\u01a1n nhi\u1ec1u”… V\u00e0 sau \u0111\u00f3 th\u00ec h\u1ecd d\u1ec5 d\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 th\u00e0nh c\u00f4ng m\u1ef9 m\u00e3n.<\/p>\n

Tuy nhi\u00ean, theo nghi\u00ean c\u1ee9u nhi\u1ec1u n\u0103m v\u1ec1 tr\u1ea1ng th\u00e1i t\u00e2m l\u00fd nh\u00e2n s\u1ef1 c\u1ee7a c\u00e1c chuy\u00ean gia, th\u00ec \u0111\u1ed1i v\u1edbi nh\u1eefng \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c khen ng\u1ee3i, ngh\u0129a l\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 k\u1ef3 v\u1ecdng t\u00edch c\u1ef1c t\u1eeb ph\u00eda nh\u00e0 qu\u1ea3n l\u00fd, th\u00ec sau khi anh ta ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 th\u00e0nh c\u00f4ng, s\u1ef1 h\u01b0ng ph\u1ea5n c\u1ee7a ng\u01b0\u1eddi nh\u00e2n vi\u00ean \u0111\u00f3 k\u00e9o d\u00e0i h\u01a1n l\u00e0 khi b\u1ecb khi\u00eau kh\u00edch. B\u1edfi v\u00ec x\u00e9t v\u1ec1 b\u1ea3n ch\u1ea5t, ng\u01b0\u1eddi b\u1ecb khi\u00eau kh\u00edch mang m\u1ed9t t\u00e2m th\u1ebf ti\u00eau c\u1ef1c, cho n\u00ean trong qu\u00e1 tr\u00ecnh ph\u1ea5n \u0111\u1ea5u, v\u00e0 sau khi \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng, nh\u00e2n vi\u00ean lu\u00f4n mang m\u1ed9t tr\u1ea1ng th\u00e1i b\u1ecb k\u00edch th\u00edch x\u1ea5u. V\u00ec th\u1ebf, vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u1ec1 ra kh\u00f4ng khi\u1ebfn ng\u01b0\u1eddi nh\u00e2n vi\u00ean tho\u1ea3i m\u00e1i, m\u00e0 l\u1ea1i c\u00f2n n\u1ea3y sinh s\u1ef1 r\u1ea1n v\u1ee1 trong m\u1ed1i quan h\u1ec7 gi\u1eefa anh ta v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd. \u0110i\u1ec1u n\u00e0y v\u1ec1 l\u00e2u d\u00e0i s\u1ebd d\u1eabn c\u00e1c th\u00e0nh vi\u00ean trong c\u00f9ng doanh nghi\u1ec7p \u0111i v\u00e0o tr\u1ea1ng th\u00e1i \u0111\u1ed1i \u0111\u1ea7u l\u1eabn nhau, kh\u00f4ng c\u00f3 l\u1ee3i cho s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1eeda c\u00f4ng ty.<\/p>\n

V\u00ec th\u1ebf, \u0111\u1ec3 \u00e1p d\u1ee5ng nh\u1eefng c\u00e1ch \u0111\u1ed9ng vi\u00ean khuy\u1ebfn kh\u00edch cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh, ng\u01b0\u1eddi qu\u1ea3n l\u00fd n\u00ean c\u00f3 s\u1ef1 t\u00ecm hi\u1ec3u s\u00e2u s\u1eafc th\u00f3i quen, t\u00ednh c\u00e1ch c\u1ee7a ng\u01b0\u1eddi m\u00e0 ch\u00fang ta s\u1ebd \u0111\u1ed1i tho\u1ea1i.<\/p>\n

S\u1eed d\u1ee5ng ng\u00f4n t\u1eeb trong ngh\u1ec7 thu\u1eadt \u0111\u1ed9ng vi\u00ean<\/strong><\/h2>\n

N\u00f3i v\u1ec1 c\u00e1ch \u0111\u1ed9ng vi\u00ean, th\u00ec h\u1eb3n l\u00e0 c\u00f3 nhi\u1ec1u c\u00e1ch th\u1ee9c kh\u00e1c nhau nh\u01b0 \u0111\u00e3 n\u00eau tr\u00ean. V\u00e0 m\u1ed7i c\u00e1ch \u0111\u1ed9ng vi\u00ean c\u0169ng s\u1ebd \u0111i k\u00e8m v\u1edbi m\u1ed9t b\u1ed9 ng\u00f4n t\u1eeb \u0111\u1eb7c tr\u01b0ng \u0111\u1ec3 th\u1ec3 hi\u1ec7n h\u1ebft s\u1ee9c m\u1ea1nh c\u1ee7a m\u00ecnh.<\/p>\n

C\u00f3 m\u1ed9t \u0111i\u1ec1u m\u00e0 ch\u00fang ta d\u1ec5 d\u00e0ng nh\u1eadn th\u1ea5y, khi ai \u0111\u00f3 mu\u1ed1n \u0111\u1ed9ng vi\u00ean ta, h\u1ecd th\u01b0\u1eddng d\u00f9ng c\u1ee5m t\u1eeb “c\u1ed1 l\u00ean”, ho\u1eb7c “r\u00e1ng l\u00ean”, ho\u1eb7c “h\u00e3y l\u00e0m th\u00eam l\u1ea7n n\u1eefa nh\u01b0 tr\u01b0\u1edbc”… X\u00e9t v\u1ec1 m\u1eb7t ng\u1eef ngh\u0129a, th\u00ec \u0111\u00e2y l\u00e0 nh\u1eefng th\u00f3i quen s\u1eed d\u1ee5ng t\u1eeb gi\u00fap gi\u1ea3i quy\u1ebft nhanh mong mu\u1ed1n \u0111\u1ed9ng vi\u00ean khuy\u1ebfn kh\u00edch \u0111\u1ed1i t\u01b0\u1ee3ng \u0111ang kh\u00f3 kh\u0103n. Tuy nhi\u00ean, nh\u1eefng t\u1eeb ng\u1eef n\u00e0y kh\u00f4ng th\u1ef1c s\u1ef1 c\u00f3 hi\u1ec7u qu\u1ea3 v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111ang ch\u1ecbu \u00e1p l\u1ef1c cao t\u1eeb t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd, m\u00e0 l\u1ea1i mang t\u00ednh ch\u1ea5t \u0111\u1ed9ng vi\u00ean su\u00f4ng h\u01a1n. V\u1eady s\u1ef1 kh\u00e1c bi\u1ec7t n\u1eb1m trong vi\u1ec7c ch\u00fang ta kh\u00f4ng th\u00fac h\u1ecd, t\u1ea1o l\u1ef1c t\u1eeb b\u00ean ngo\u00e0i, m\u00e0 ph\u1ea3i c\u00f3 ngh\u1ec7 thu\u1eadt l\u00e0m sao khuy\u1ebfn kh\u00edch \u0111\u01b0\u1ee3c \u00fd mu\u1ed1n c\u1ea3i thi\u1ec7n kh\u00f3 kh\u0103n t\u1eeb b\u00ean trong b\u1ea3n th\u00e2n h\u1ecd.<\/p>\n

\u0110\u1ec3 k\u00edch th\u00edch \u0111\u01b0\u1ee3c \u00fd mu\u1ed1n c\u1ea3i thi\u1ec7n kh\u00f3 kh\u0103n c\u1ee7a nh\u00e2n vi\u00ean, th\u00ec trong nh\u1eefng t\u00ecnh hu\u1ed1ng giao ti\u1ebfp h\u1eb1ng ng\u00e0y gi\u1eefa s\u1ebfp v\u00e0 nh\u00e2n vi\u00ean c\u1ea7n t\u1eadp trung \u0111i s\u00e2u \u0111\u1ec3 ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1 h\u01a1n. V\u00ed d\u1ee5, m\u1ed9t b\u00ed quy\u1ebft m\u00e0 ch\u1ecb T\u00f4n N\u1eef Di\u1ec7u Trang, T\u1ed5ng gi\u00e1m \u0111\u1ed1c Chu\u1ed7i c\u1eeda h\u00e0ng Th\u1ebf gi\u1edbi Ph\u1ee5 ki\u1ec7n @Store th\u01b0\u1eddng s\u1eed d\u1ee5ng l\u00e0 : \u0111\u1eb7t c\u00e2u h\u1ecfi cho nh\u00e2n vi\u00ean t\u1ef1 t\u00ecm ra ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a m\u00ecnh – nh\u01b0ng theo \u0111\u1ecbnh h\u01b0\u1edbng m\u00e0 ch\u1ecb mong mu\u1ed1n. V\u00ed d\u1ee5, tr\u01b0\u1edbc m\u1ed9t t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n, ch\u1ecb th\u01b0\u1eddng h\u1ecfi “Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, em s\u1ebd chu\u1ea9n b\u1ecb l\u00e0 ng\u01b0\u1eddi chi\u1ebfn th\u1eafng hay ng\u01b0\u1eddi th\u1ea5t b\u1ea1i? N\u1ebfu em mu\u1ed1n th\u00e0nh c\u00f4ng, em s\u1ebd l\u00e0m nh\u1eefng g\u00ec?”. C\u00e2u h\u1ecfi n\u00e0y s\u1ebd khi\u1ebfn ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi suy ngh\u0129 v\u00e0 l\u1ef1a ch\u1ecdn con \u0111\u01b0\u1eddng t\u00edch c\u1ef1c h\u01a1n, \u0111\u00f3 l\u00e0 \u0111\u1ea1t \u0111\u1ebfn th\u00e0nh c\u00f4ng, tr\u1edf th\u00e0nh ng\u01b0\u1eddi chi\u1ebfn th\u1eafng, v\u00e0 \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn trong m\u1eaft c\u1ea5p tr\u00ean. Nh\u00e0 qu\u1ea3n l\u00fd xin h\u00e3y lu\u00f4n nh\u1edb, nhu c\u1ea7u t\u1ed1i thi\u1ec3u c\u1ee7a con ng\u01b0\u1eddi sau \u0103n, m\u1eb7c, \u1edf, ch\u00ednh l\u00e0 nhu c\u1ea7u \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn. Nh\u01b0 v\u1eady, \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ed9ng vi\u00ean khi\u00eau kh\u00edch, nh\u01b0ng n\u00f3 kh\u00f4ng h\u1ec1 mang t\u00ednh x\u00e3 giao nh\u01b0 “c\u1ed1 l\u00ean” ho\u1eb7c “h\u00e3y l\u00e0m \u0111i”.<\/p>\n

H\u00e3y t\u00ecm t\u00f2i th\u00eam nh\u1eefng c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi th\u00f4ng minh \u0111\u1ec3 ng\u01b0\u1eddi nh\u00e2n vi\u00ean \u0111\u01b0a ra cam k\u1ebft cho s\u1ef1 ph\u1ea5n \u0111\u1ea5u c\u1ee7a m\u00ecnh tr\u01b0\u1edbc m\u1eb7t ng\u01b0\u1eddi qu\u1ea3n l\u00fd, t\u1eeb \u0111\u00f3, anh ta s\u1ebd c\u00f3 \u00fd th\u1ee9c t\u1ef1 tr\u1ecdng, c\u1ed1 g\u1eafng ho\u00e0n th\u00e0nh nh\u1eefng g\u00ec m\u00e0 m\u00ecnh \u0111\u00e3 cam k\u1ebft.<\/p>\n

Ngo\u00e0i ra, ng\u01b0\u1eddi l\u00e0m c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd l\u00e3nh \u0111\u1ea1o n\u00ean s\u00e1ng t\u1ea1o trong c\u00e1ch \u0111\u1ed9ng vi\u00ean, tu\u00e2n th\u1ee7 tr\u00ean quy t\u1eafc c\u01a1 b\u1ea3n sau \u0111\u00e2y : lu\u00f4n ch\u1ec9 tr\u00edch m\u1ed9t c\u00e1ch ri\u00eang t\u01b0, v\u00e0 \u0111\u1ed9ng vi\u00ean m\u1ed9t c\u00e1ch c\u00f4ng khai. T\u1eeb \u0111\u00e2y, hi\u1ec7u qu\u1ea3 \u0111\u1ed9ng vi\u00ean v\u00e0 ph\u00ea b\u00ecnh nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ed1t h\u01a1n.<\/p>\n

Kh\u00e1nh Qu\u1ef3nh – Mb668s.com<\/p>\n

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Ch\u1eafc ch\u1eafn r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi l\u00e0m c\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p \u0111\u1ec1u bi\u1ebft, qu\u1ea3n tr\u1ecb con ng\u01b0\u1eddi l\u00e0 l\u0129nh v\u1ef1c qu\u1ea3n tr\u1ecb kh\u00f3 kh\u0103n …<\/p>\n","protected":false},"author":58,"featured_media":14603,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=483"}],"version-history":[{"count":2,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/483\/revisions"}],"predecessor-version":[{"id":3669,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/483\/revisions\/3669"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/14603"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}