{"id":24172,"date":"2026-06-15T09:24:22","date_gmt":"2026-06-15T02:24:22","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=24172"},"modified":"2026-06-15T16:45:12","modified_gmt":"2026-06-15T09:45:12","slug":"business-analyst-la-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/business-analyst-la-gi","title":{"rendered":"Business Analyst L\u00e0 G\u00ec \u2013 M\u00f4 T\u1ea3 C\u00f4ng Vi\u1ec7c, L\u01b0\u01a1ng BA V\u00e0 Con \u0110\u01b0\u1eddng Ph\u00e1t Tri\u1ec3n"},"content":{"rendered":"

Business Analyst<\/strong> (BA) l\u00e0 ng\u01b0\u1eddi ph\u00e2n t\u00edch quy tr\u00ecnh nghi\u1ec7p v\u1ee5, x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 kinh doanh v\u00e0 chuy\u1ec3n h\u00f3a ch\u00fang th\u00e0nh y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u1ed9i ng\u0169 k\u1ef9 thu\u1eadt ho\u1eb7c qu\u1ea3n l\u00fd tri\u1ec3n khai gi\u1ea3i ph\u00e1p. Trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng ngh\u1ec7, BA l\u00e0 c\u1ea7u n\u1ed1i quan tr\u1ecdng gi\u1eefa b\u1ed9 ph\u1eadn kinh doanh (business stakeholders) v\u00e0 \u0111\u1ed9i ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m (software developers) \u2014 gi\u00fap h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u00fang v\u1edbi nhu c\u1ea7u th\u1ef1c t\u1ebf. Tr\u00ean CareerLink \u2013 vi\u1ec7c l\u00e0m CNTT ph\u1ea7n m\u1ec1m<\/a> th\u01b0\u1eddng xuy\u00ean c\u00f3 h\u00e0ng tr\u0103m v\u1ecb tr\u00ed Business Analyst t\u1eeb c\u00e1c c\u00f4ng ty outsourcing, fintech, ng\u00e2n h\u00e0ng v\u00e0 startup c\u00f4ng ngh\u1ec7.<\/p>\n

\"thumbnail\"<\/p>\n

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\u2013 BA kh\u00f4ng vi\u1ebft code \u2014 nh\u01b0ng c\u1ea7n hi\u1ec3u \u0111\u1ee7 v\u1ec1 c\u00f4ng ngh\u1ec7 \u0111\u1ec3 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi developer v\u00e0 gi\u1ea3i th\u00edch y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt.<\/p>\n

\u2013 L\u01b0\u01a1ng BA t\u1ea1i Vi\u1ec7t Nam: Junior BA 10\u201315 tri\u1ec7u, Mid-level BA 18\u201328 tri\u1ec7u, Senior BA \/ Product Owner 30\u201350 tri\u1ec7u\/th\u00e1ng.<\/p>\n

\u2013 Ng\u00e0nh tuy\u1ec3n d\u1ee5ng BA nhi\u1ec1u nh\u1ea5t: IT outsourcing, ng\u00e2n h\u00e0ng, fintech, e-commerce v\u00e0 ERP consulting.<\/p>\n<\/div>\n

1. Business Analyst l\u00e0m g\u00ec c\u1ee5 th\u1ec3<\/h2>\n

C\u00f4ng vi\u1ec7c BA thay \u0111\u1ed5i theo ng\u00e0nh v\u00e0 quy m\u00f4 d\u1ef1 \u00e1n, nh\u01b0ng th\u01b0\u1eddng g\u1ed3m 5 ho\u1ea1t \u0111\u1ed9ng c\u1ed1t l\u00f5i:<\/p>\n

\u2013 Kh\u1ea3o s\u00e1t v\u00e0 thu th\u1eadp y\u00eau c\u1ea7u (Requirements Elicitation):<\/strong> ph\u1ecfng v\u1ea5n stakeholders, t\u1ed5 ch\u1ee9c workshop, ph\u00e2n t\u00edch t\u00e0i li\u1ec7u nghi\u1ec7p v\u1ee5 hi\u1ec7n t\u1ea1i \u0111\u1ec3 hi\u1ec3u \u0111\u00fang v\u1ea5n \u0111\u1ec1 c\u1ea7n gi\u1ea3i quy\u1ebft \u2014 kh\u00f4ng ch\u1ec9 ghi l\u1ea1i y\u00eau c\u1ea7u m\u00e0 c\u00f2n ph\u1ea3i h\u1ecfi “t\u1ea1i sao” \u0111\u1ec3 t\u00ecm root cause<\/p>\n

\u2013 Ph\u00e2n t\u00edch v\u00e0 m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh:<\/strong> v\u1ebd s\u01a1 \u0111\u1ed3 quy tr\u00ecnh BPMN (Business Process Model and Notation), Use Case Diagram, Entity-Relationship Diagram \u0111\u1ec3 tr\u1ef1c quan h\u00f3a nghi\u1ec7p v\u1ee5 hi\u1ec7n t\u1ea1i v\u00e0 \u0111\u1ec1 xu\u1ea5t nghi\u1ec7p v\u1ee5 t\u01b0\u01a1ng lai<\/p>\n

\u2013 Vi\u1ebft t\u00e0i li\u1ec7u \u0111\u1eb7c t\u1ea3 y\u00eau c\u1ea7u (BRD\/SRS\/User Stories):<\/strong> chuy\u1ec3n y\u00eau c\u1ea7u nghi\u1ec7p v\u1ee5 th\u00e0nh Business Requirements Document, Software Requirements Specification ho\u1eb7c User Stories theo format Agile<\/p>\n

\u2013 Ki\u1ec3m th\u1eed ch\u1ea5p nh\u1eadn ng\u01b0\u1eddi d\u00f9ng (UAT):<\/strong> c\u00f9ng stakeholders test h\u1ec7 th\u1ed1ng sau khi developer ho\u00e0n thi\u1ec7n, x\u00e1c nh\u1eadn h\u1ec7 th\u1ed1ng \u0111\u00e1p \u1ee9ng \u0111\u00fang y\u00eau c\u1ea7u ban \u0111\u1ea7u<\/p>\n

\u2013 Qu\u1ea3n l\u00fd thay \u0111\u1ed5i y\u00eau c\u1ea7u (Change Management):<\/strong> \u0111\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng khi y\u00eau c\u1ea7u thay \u0111\u1ed5i gi\u1eefa ch\u1eebng, c\u1eadp nh\u1eadt t\u00e0i li\u1ec7u v\u00e0 th\u00f4ng b\u00e1o cho t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan<\/p>\n\n\n\n\n\n\n\n\n
C\u1ea5p \u0111\u1ed9<\/th>\nKinh nghi\u1ec7m<\/th>\nL\u01b0\u01a1ng (VND\/th\u00e1ng)<\/th>\nTr\u00e1ch nhi\u1ec7m ch\u00ednh<\/th>\n<\/tr>\n<\/thead>\n
Junior BA<\/td>\n0\u20132 n\u0103m<\/td>\n10\u201315 tri\u1ec7u<\/td>\nH\u1ed7 tr\u1ee3 Senior BA, vi\u1ebft User Stories c\u01a1 b\u1ea3n<\/td>\n<\/tr>\n
Mid-level BA<\/td>\n2\u20134 n\u0103m<\/td>\n18\u201328 tri\u1ec7u<\/td>\nT\u1ef1 qu\u1ea3n l\u00fd module\/feature, giao ti\u1ebfp stakeholders<\/td>\n<\/tr>\n
Senior BA<\/td>\n4\u20137 n\u0103m<\/td>\n28\u201340 tri\u1ec7u<\/td>\nLead team BA, thi\u1ebft k\u1ebf gi\u1ea3i ph\u00e1p t\u1ed5ng th\u1ec3<\/td>\n<\/tr>\n
Lead BA \/ Product Owner<\/td>\n7+ n\u0103m<\/td>\n40\u201360 tri\u1ec7u<\/td>\n\u0110\u1ecbnh h\u01b0\u1edbng s\u1ea3n ph\u1ea9m, roadmap, qu\u1ea3n l\u00fd backlog<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

2. K\u1ef9 n\u0103ng c\u1ea7n c\u00f3 v\u00e0 ch\u1ee9ng ch\u1ec9 ngh\u1ec1 nghi\u1ec7p<\/h2>\n
\n

“BA gi\u1ecfi kh\u00f4ng ph\u1ea3i ng\u01b0\u1eddi bi\u1ebft nhi\u1ec1u c\u00f4ng c\u1ee5 nh\u1ea5t \u2014 m\u00e0 l\u00e0 ng\u01b0\u1eddi \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u00fang nh\u1ea5t. 80% th\u1ea5t b\u1ea1i d\u1ef1 \u00e1n IT xu\u1ea5t ph\u00e1t t\u1eeb y\u00eau c\u1ea7u kh\u00f4ng r\u00f5 r\u00e0ng, kh\u00f4ng ph\u1ea3i t\u1eeb l\u1ed7i code.” \u2014 Project Manager t\u1ea1i c\u00f4ng ty outsourcing Vi\u1ec7t Nam cho kh\u00e1ch h\u00e0ng M\u1ef9.<\/p>\n<\/blockquote>\n

\u2013 K\u1ef9 n\u0103ng ph\u00e2n t\u00edch nghi\u1ec7p v\u1ee5:<\/strong> t\u01b0 duy logic, ph\u00e2n r\u00e3 v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p th\u00e0nh c\u00e1c ph\u1ea7n nh\u1ecf c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c<\/p>\n

\u2013 C\u00f4ng c\u1ee5 m\u00f4 h\u00ecnh h\u00f3a:<\/strong> Lucidchart, Draw.io, Visio cho BPMN\/UML; Jira\/Confluence cho qu\u1ea3n l\u00fd y\u00eau c\u1ea7u trong Agile\/Scrum<\/p>\n

\u2013 K\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 th\u01b0\u01a1ng l\u01b0\u1ee3ng:<\/strong> ph\u1ecfng v\u1ea5n stakeholders, \u0111i\u1ec1u ph\u1ed1i xung \u0111\u1ed9t y\u00eau c\u1ea7u gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn, thuy\u1ebft tr\u00ecnh cho c\u1ea3 k\u1ef9 thu\u1eadt l\u1eabn l\u00e3nh \u0111\u1ea1o<\/p>\n

\u2013 SQL c\u01a1 b\u1ea3n:<\/strong> vi\u1ebft \u0111\u01b0\u1ee3c c\u00e2u query \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 t\u1ef1 truy v\u1ea5n d\u1eef li\u1ec7u \u2014 kh\u00f4ng c\u1ea7n th\u00e0nh th\u1ea1o nh\u01b0ng b\u1eaft bu\u1ed9c ph\u1ea3i bi\u1ebft<\/p>\n

Ch\u1ee9ng ch\u1ec9 qu\u1ed1c t\u1ebf uy t\u00edn cho BA:<\/strong><\/p>\n

\u2013 CBAP<\/strong> (Certified Business Analysis Professional \u2013 IIBA): ch\u1ee9ng ch\u1ec9 cao nh\u1ea5t ng\u00e0nh, y\u00eau c\u1ea7u 7.500 gi\u1edd kinh nghi\u1ec7m BA<\/p>\n

\u2013 CCBA<\/strong> (Certification of Capability in Business Analysis \u2013 IIBA): c\u1ea5p \u0111\u1ed9 trung gian, y\u00eau c\u1ea7u 3.750 gi\u1edd kinh nghi\u1ec7m<\/p>\n

\u2013 PMI-PBA<\/strong> (Professional in Business Analysis \u2013 PMI): ph\u00f9 h\u1ee3p BA l\u00e0m trong m\u00f4i tr\u01b0\u1eddng project management<\/p>\n

Tham kh\u1ea3o th\u00eam ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin<\/a> \u0111\u1ec3 so s\u00e1nh l\u1ed9 tr\u00ecnh BA v\u1edbi developer \u2014 hai con \u0111\u01b0\u1eddng song song trong ng\u00e0nh c\u00f4ng ngh\u1ec7 v\u1edbi \u0111\u1eb7c \u0111i\u1ec3m v\u00e0 k\u1ef9 n\u0103ng kh\u00e1c nhau r\u00f5 r\u1ec7t.<\/p>\n

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Hi\u1ec3u l\u1ea7m ph\u1ed5 bi\u1ebfn v\u1ec1 ngh\u1ec1 BA:<\/strong><\/p>\n

\u2013 “BA ch\u1ec9 c\u1ea7n bi\u1ebft Word v\u00e0 Excel” \u2014 th\u1ef1c t\u1ebf BA hi\u1ec7n \u0111\u1ea1i c\u1ea7n SQL, Jira, Confluence, Power BI v\u00e0 hi\u1ec3u c\u01a1 b\u1ea3n v\u1ec1 API\/REST<\/p>\n

\u2013 “BA l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m \u0111\u1ec3 chuy\u1ec3n sang dev” \u2014 BA l\u00e0 con \u0111\u01b0\u1eddng ri\u00eang v\u1edbi l\u1ed9 tr\u00ecnh r\u00f5 r\u00e0ng l\u00ean Product Manager ho\u1eb7c Solution Architect<\/p>\n

\u2013 “BA kh\u00f4ng c\u1ea7n ti\u1ebfng Anh” \u2014 ph\u1ea7n l\u1edbn t\u00e0i li\u1ec7u k\u1ef9 thu\u1eadt, BABOK Guide v\u00e0 d\u1ef1 \u00e1n outsourcing \u0111\u1ec1u b\u1eb1ng ti\u1ebfng Anh; IELTS 6.5+ l\u00e0 l\u1ee3i th\u1ebf l\u1edbn<\/p>\n<\/div>\n

\n

Ng\u00e0nh h\u1ecdc ph\u00f9 h\u1ee3p \u0111\u1ec3 tr\u1edf th\u00e0nh BA:<\/strong><\/p>\n

\u2013 CNTT \/ Khoa h\u1ecdc M\u00e1y t\u00ednh: hi\u1ec3u k\u1ef9 thu\u1eadt t\u1ed1t, c\u1ea7n h\u1ecdc th\u00eam k\u1ef9 n\u0103ng giao ti\u1ebfp nghi\u1ec7p v\u1ee5<\/p>\n

\u2013 H\u1ec7 th\u1ed1ng Th\u00f4ng tin Qu\u1ea3n l\u00fd (MIS): \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 c\u00e2n b\u1eb1ng gi\u1eefa kinh doanh v\u00e0 c\u00f4ng ngh\u1ec7 \u2014 ph\u00f9 h\u1ee3p nh\u1ea5t<\/p>\n

\u2013 Kinh t\u1ebf \/ Qu\u1ea3n tr\u1ecb Kinh doanh: hi\u1ec3u nghi\u1ec7p v\u1ee5 t\u1ed1t, c\u1ea7n h\u1ecdc th\u00eam SQL, BPMN v\u00e0 Agile<\/p>\n

\u2013 T\u00e0i ch\u00ednh \/ Ng\u00e2n h\u00e0ng + SQL + Agile: combo r\u1ea5t \u0111\u01b0\u1ee3c s\u0103n \u0111\u00f3n cho v\u1ecb tr\u00ed BA t\u1ea1i ng\u00e2n h\u00e0ng v\u00e0 fintech<\/p>\n<\/div>\n

\"illustration\"<\/p>\n

3. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n

1. Business Analyst v\u00e0 System Analyst kh\u00e1c nhau th\u1ebf n\u00e0o?<\/em><\/strong><\/p>\n

Business Analyst (BA) t\u1eadp trung v\u00e0o nghi\u1ec7p v\u1ee5 kinh doanh \u2014 “doanh nghi\u1ec7p c\u1ea7n g\u00ec”. System Analyst (SA) t\u1eadp trung v\u00e0o h\u1ec7 th\u1ed1ng k\u1ef9 thu\u1eadt \u2014 “h\u1ec7 th\u1ed1ng c\u1ea7n \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nghi\u1ec7p v\u1ee5 \u0111\u00f3”. \u1ede c\u00f4ng ty nh\u1ecf, th\u01b0\u1eddng m\u1ed9t ng\u01b0\u1eddi ki\u00eam c\u1ea3 hai vai; \u1edf c\u00f4ng ty l\u1edbn, hai v\u1ecb tr\u00ed n\u00e0y t\u00e1ch bi\u1ec7t v\u1edbi seniority v\u00e0 l\u01b0\u01a1ng kh\u00e1c nhau.<\/p>\n

2. BA c\u00f3 th\u1ec3 chuy\u1ec3n sang Product Manager kh\u00f4ng?<\/em><\/strong><\/p>\n

R\u1ea5t ph\u1ed5 bi\u1ebfn \u2014 BA l\u00e0 con \u0111\u01b0\u1eddng ng\u1eafn nh\u1ea5t \u0111\u1ec3 tr\u1edf th\u00e0nh Product Manager (PM). Sau 4\u20136 n\u0103m kinh nghi\u1ec7m BA, nhi\u1ec1u ng\u01b0\u1eddi chuy\u1ec3n sang PM v\u00ec \u0111\u00e3 hi\u1ec3u s\u00e2u c\u1ea3 nghi\u1ec7p v\u1ee5 l\u1eabn k\u1ef9 thu\u1eadt, quen l\u00e0m vi\u1ec7c v\u1edbi stakeholders v\u00e0 c\u00f3 t\u01b0 duy s\u1ea3n ph\u1ea9m. PM th\u01b0\u1eddng c\u00f3 m\u1ee9c thu nh\u1eadp nh\u1ec9nh h\u01a1n Senior BA 20\u201340%.<\/p>\n

3. Fresh graduate c\u00f3 th\u1ec3 l\u00e0m BA kh\u00f4ng hay ph\u1ea3i c\u00f3 kinh nghi\u1ec7m?<\/em><\/strong><\/p>\n

C\u00f3 nhi\u1ec1u v\u1ecb tr\u00ed Junior BA ho\u1eb7c Associate BA tuy\u1ec3n fresh graduate, \u0111\u1eb7c bi\u1ec7t t\u1ea1i c\u00e1c c\u00f4ng ty outsourcing l\u1edbn nh\u01b0 KMS Technology, TMA Solutions, Axon Active. \u0110i\u1ec1u ki\u1ec7n th\u01b0\u1eddng g\u1eb7p: IELTS 6.0+, bi\u1ebft SQL c\u01a1 b\u1ea3n, c\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 Agile\/Scrum v\u00e0 th\u00e1i \u0111\u1ed9 h\u1ecdc h\u1ecfi t\u1ed1t.<\/p>\n

Business Analyst<\/strong> l\u00e0 ngh\u1ec1 k\u1ebft h\u1ee3p t\u01b0 duy kinh doanh v\u00e0 hi\u1ec3u bi\u1ebft c\u00f4ng ngh\u1ec7 \u2014 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng t\u1eeb Junior BA l\u00ean Product Manager ho\u1eb7c Solution Architect, v\u1edbi m\u1ee9c l\u01b0\u01a1ng c\u1ea1nh tranh trong th\u1ecb tr\u01b0\u1eddng IT Vi\u1ec7t Nam \u0111ang t\u0103ng tr\u01b0\u1edfng m\u1ea1nh.<\/p>\n

Minh An<\/em><\/strong><\/p>\n

B\u00e0i vi\u1ebft mang t\u00ednh tham kh\u1ea3o, kh\u00f4ng thay th\u1ebf t\u01b0 v\u1ea5n tuy\u1ec3n d\u1ee5ng c\u00e1 nh\u00e2n.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Business Analyst l\u00e0 g\u00ec? M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c BA trong IT v\u00e0 doanh nghi\u1ec7p, l\u01b0\u01a1ng BA t\u1ea1i Vi\u1ec7t Nam, k\u1ef9 n\u0103ng c\u1ea7n c\u00f3, ch\u1ee9ng ch\u1ec9 CBAP\/CCBA v\u00e0 l\u1ed9 tr\u00ecnh t\u1eeb BA junior \u0111\u1ebfn product manager.<\/p>\n","protected":false},"author":58,"featured_media":24170,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-24172","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/24172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=24172"}],"version-history":[{"count":1,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/24172\/revisions"}],"predecessor-version":[{"id":24173,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/24172\/revisions\/24173"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/24170"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=24172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=24172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=24172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}