{"id":24120,"date":"2026-06-12T20:33:26","date_gmt":"2026-06-12T13:33:26","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=24120"},"modified":"2026-06-12T20:33:26","modified_gmt":"2026-06-12T13:33:26","slug":"nhan-vien-telesales-bat-dong-san-la-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tim-viec\/nhan-vien-telesales-bat-dong-san-la-gi","title":{"rendered":"Nh\u00e2n Vi\u00ean Telesales B\u1ea5t \u0110\u1ed9ng S\u1ea3n L\u00e0 G\u00ec \u2013 M\u00f4 T\u1ea3 C\u00f4ng Vi\u1ec7c Chi Ti\u1ebft"},"content":{"rendered":"

Nh\u00e2n vi\u00ean telesales b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/strong> (Telesales Real Estate) l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i cho c\u00e1c d\u1ef1 \u00e1n nh\u00e0 \u1edf, c\u0103n h\u1ed9, \u0111\u1ea5t n\u1ec1n v\u00e0 b\u1ea5t \u0111\u1ed9ng s\u1ea3n th\u01b0\u01a1ng m\u1ea1i. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed c\u1eeda ng\u00f5 ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u1ec3 gia nh\u1eadp ng\u00e0nh B\u0110S t\u1ea1i Vi\u1ec7t Nam \u2014 kh\u00f4ng y\u00eau c\u1ea7u kinh nghi\u1ec7m, thu nh\u1eadp bi\u1ebfn \u0111\u1ed9ng l\u1edbn theo k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf. Tr\u00ean CareerLink \u2013 vi\u1ec7c l\u00e0m b\u00e1n h\u00e0ng v\u00e0 kinh doanh<\/a>, telesales B\u0110S th\u01b0\u1eddng xuy\u00ean l\u00e0 nh\u00f3m tuy\u1ec3n d\u1ee5ng nhi\u1ec1u nh\u1ea5t trong ph\u00e2n kh\u00fac sales.<\/p>\n

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\u2013 Telesales B\u0110S kh\u00f4ng \u0111i th\u1ef1c \u0111\u1ecba \u2014 l\u00e0m vi\u1ec7c t\u1ea1i v\u0103n ph\u00f2ng, g\u1ecdi \u0111i\u1ec7n cho danh s\u00e1ch kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (lead) do c\u00f4ng ty cung c\u1ea5p ho\u1eb7c t\u1ef1 t\u00ecm ki\u1ebfm.<\/p>\n

\u2013 Thu nh\u1eadp = l\u01b0\u01a1ng c\u01a1 b\u1ea3n (3\u20137 tri\u1ec7u) + hoa h\u1ed3ng theo doanh s\u1ed1 \u2014 ng\u01b0\u1eddi l\u00e0m t\u1ed1t thu nh\u1eadp 15\u201340 tri\u1ec7u\/th\u00e1ng.<\/p>\n

\u2013 KPI \u0111i\u1ec3n h\u00ecnh: 80\u2013150 cu\u1ed9c g\u1ecdi\/ng\u00e0y, 3\u20135 bu\u1ed5i h\u1eb9n kh\u00e1ch\/tu\u1ea7n, 1\u20132 h\u1ee3p \u0111\u1ed3ng\/th\u00e1ng t\u00f9y d\u1ef1 \u00e1n.<\/p>\n<\/div>\n

1. Nh\u00e2n vi\u00ean telesales B\u0110S l\u00e0m g\u00ec c\u1ee5 th\u1ec3<\/h2>\n

C\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u1ee7a telesales B\u0110S xoay quanh 4 nhi\u1ec7m v\u1ee5 ch\u00ednh:<\/p>\n

\u2013 G\u1ecdi \u0111i\u1ec7n t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng:<\/strong> d\u00f9ng danh s\u00e1ch lead (Facebook Ads, Zalo, website, s\u1ef1 ki\u1ec7n) \u0111\u1ec3 ti\u1ebfp c\u1eadn, s\u00e0ng l\u1ecdc v\u00e0 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u1ef1c s\u1ef1 quan t\u00e2m<\/p>\n

\u2013 T\u01b0 v\u1ea5n s\u01a1 b\u1ed9 qua \u0111i\u1ec7n tho\u1ea1i:<\/strong> gi\u1edbi thi\u1ec7u d\u1ef1 \u00e1n, v\u1ecb tr\u00ed, lo\u1ea1i h\u00ecnh s\u1ea3n ph\u1ea9m, ch\u00ednh s\u00e1ch thanh to\u00e1n v\u00e0 \u01b0u \u0111\u00e3i \u2014 m\u1ee5c ti\u00eau l\u00e0 ch\u1ed1t \u0111\u01b0\u1ee3c bu\u1ed5i h\u1eb9n tham quan tr\u1ef1c ti\u1ebfp<\/p>\n

\u2013 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng:<\/strong> follow-up sau m\u1ed7i cu\u1ed9c g\u1ecdi, g\u1eedi th\u00f4ng tin qua Zalo\/email, duy tr\u00ec m\u1ed1i quan h\u1ec7 \u0111\u1ebfn khi kh\u00e1ch s\u1eb5n s\u00e0ng giao d\u1ecbch<\/p>\n

\u2013 Nh\u1eadp li\u1ec7u CRM:<\/strong> c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i t\u1eebng lead v\u00e0o h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng \u2014 kh\u00f4ng nh\u1eadp \u0111\u1ea7y \u0111\u1ee7 c\u00f3 th\u1ec3 m\u1ea5t data v\u00e0 m\u1ea5t hoa h\u1ed3ng<\/p>\n

\n

“Telesales B\u0110S v\u1ec1 b\u1ea3n ch\u1ea5t l\u00e0 sales funnel manager qua \u0111i\u1ec7n tho\u1ea1i. B\u1ea1n kh\u00f4ng b\u00e1n c\u0103n h\u1ed9 trong cu\u1ed9c g\u1ecdi \u0111\u1ea7u ti\u00ean \u2014 b\u1ea1n b\u00e1n bu\u1ed5i h\u1eb9n. R\u1ed3i bu\u1ed5i h\u1eb9n m\u1edbi l\u00e0 n\u01a1i sale th\u1ef1c s\u1ef1 di\u1ec5n ra.” \u2014 Tr\u01b0\u1edfng ph\u00f2ng kinh doanh d\u1ef1 \u00e1n c\u0103n h\u1ed9 t\u1ea1i TP.HCM.<\/p>\n<\/blockquote>\n

2. M\u1ee9c l\u01b0\u01a1ng telesales B\u0110S th\u1ef1c t\u1ebf<\/h2>\n\n\n\n\n\n\n\n\n
C\u1ea5p \u0111\u1ed9<\/th>\nL\u01b0\u01a1ng c\u01a1 b\u1ea3n<\/th>\nHoa h\u1ed3ng\/th\u00e1ng<\/th>\nT\u1ed5ng thu nh\u1eadp<\/th>\n<\/tr>\n<\/thead>\n
M\u1edbi v\u00e0o (0\u20136 th\u00e1ng)<\/td>\n3\u20135 tri\u1ec7u<\/td>\n0\u20135 tri\u1ec7u<\/td>\n3\u201310 tri\u1ec7u<\/td>\n<\/tr>\n
Trung b\u00ecnh (6\u201318 th\u00e1ng)<\/td>\n5\u20137 tri\u1ec7u<\/td>\n5\u201320 tri\u1ec7u<\/td>\n10\u201327 tri\u1ec7u<\/td>\n<\/tr>\n
Gi\u1ecfi (18 th\u00e1ng+)<\/td>\n7\u201310 tri\u1ec7u<\/td>\n20\u201350 tri\u1ec7u<\/td>\n27\u201360 tri\u1ec7u<\/td>\n<\/tr>\n
Team Leader<\/td>\n10\u201315 tri\u1ec7u<\/td>\nOverride + c\u00e1 nh\u00e2n<\/td>\n30\u201380 tri\u1ec7u<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
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Th\u1ef1c t\u1ebf c\u1ea7n bi\u1ebft tr\u01b0\u1edbc khi \u1ee9ng tuy\u1ec3n telesales B\u0110S:<\/strong><\/p>\n

\u2013 Hoa h\u1ed3ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c t\u00ednh tr\u00ean gi\u00e1 tr\u1ecb h\u1ee3p \u0111\u1ed3ng (0,1\u20130,5%), kh\u00f4ng ph\u1ea3i tr\u00ean s\u1ed1 cu\u1ed9c g\u1ecdi<\/p>\n

\u2013 Nhi\u1ec1u c\u00f4ng ty B\u0110S kh\u00f4ng c\u00f3 l\u01b0\u01a1ng c\u01a1 b\u1ea3n ho\u1eb7c l\u01b0\u01a1ng r\u1ea5t th\u1ea5p (2\u20133 tri\u1ec7u) \u2014 thu nh\u1eadp ho\u00e0n to\u00e0n ph\u1ee5 thu\u1ed9c hoa h\u1ed3ng<\/p>\n

\u2013 Th\u1ecb tr\u01b0\u1eddng B\u0110S bi\u1ebfn \u0111\u1ed9ng m\u1ea1nh: nh\u1eefng n\u0103m th\u1ecb tr\u01b0\u1eddng \u0111\u00f3ng b\u0103ng (2022\u20132023), telesales kh\u00f4ng c\u00f3 \u0111\u01a1n d\u00f9 l\u00e0m r\u1ea5t ch\u0103m<\/p>\n

\u2013 T\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c cao \u2014 kho\u1ea3ng 60\u201370% telesales B\u0110S ngh\u1ec9 trong v\u00f2ng 6 th\u00e1ng \u0111\u1ea7u v\u00ec \u00e1p l\u1ef1c KPI<\/p>\n<\/div>\n

\"body<\/p>\n

3. K\u1ef9 n\u0103ng c\u1ea7n c\u00f3 v\u00e0 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn<\/h2>\n

K\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t v\u1edbi telesales B\u0110S kh\u00f4ng ph\u1ea3i l\u00e0 gi\u1ecdng n\u00f3i \u0111\u1eb9p \u2014 m\u00e0 l\u00e0 kh\u1ea3 n\u0103ng x\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u00e0 duy tr\u00ec t\u00e2m l\u00fd \u1ed5n \u0111\u1ecbnh:<\/p>\n

\u2013 K\u1ef9 n\u0103ng giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i:<\/strong> n\u00f3i r\u00f5 r\u00e0ng, \u0111\u1eb7t c\u00e2u h\u1ecfi m\u1edf, l\u1eafng nghe \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch<\/p>\n

\u2013 Ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m:<\/strong> thu\u1ed9c l\u00f2ng \u0111\u1eb7c \u0111i\u1ec3m d\u1ef1 \u00e1n, ph\u00e1p l\u00fd, ch\u00ednh s\u00e1ch vay ng\u00e2n h\u00e0ng \u2014 kh\u00e1ch h\u1ecfi g\u00ec tr\u1ea3 l\u1eddi ngay<\/p>\n

\u2013 Qu\u1ea3n l\u00fd CRM:<\/strong> th\u00e0nh th\u1ea1o ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd lead (Base CRM, Salesforce, HubSpot ho\u1eb7c h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9 c\u1ee7a c\u00f4ng ty)<\/p>\n

\u2013 T\u00e2m l\u00fd b\u1ec1n v\u1eefng:<\/strong> nghe “kh\u00f4ng” 95\u2013100 l\u1ea7n\/ng\u00e0y m\u00e0 v\u1eabn gi\u1eef \u0111\u01b0\u1ee3c n\u0103ng l\u01b0\u1ee3ng cho cu\u1ed9c g\u1ecdi th\u1ee9 101<\/p>\n

L\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn \u0111i\u1ec3n h\u00ecnh: Telesales \u2192 Senior Telesales (6\u201312 th\u00e1ng) \u2192 Sale Consultant th\u1ef1c \u0111\u1ecba (1\u20132 n\u0103m) \u2192 Team Leader \u2192 Tr\u01b0\u1edfng ph\u00f2ng kinh doanh.<\/p>\n

Xem th\u00eam ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n t\u1ea1i Vi\u1ec7t Nam<\/a> \u0111\u1ec3 hi\u1ec3u to\u00e0n c\u1ea3nh ngh\u1ec1 nghi\u1ec7p v\u00e0 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i trong ng\u00e0nh.<\/p>\n

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Telesales B\u0110S ph\u00f9 h\u1ee3p v\u1edbi b\u1ea1n n\u1ebfu:<\/strong><\/p>\n

\u2013 Th\u00edch giao ti\u1ebfp, kh\u00f4ng ng\u1ea1i g\u1ecdi \u0111i\u1ec7n cho ng\u01b0\u1eddi l\u1ea1 v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd t\u1eeb ch\u1ed1i t\u1ed1t<\/p>\n

\u2013 Ch\u1ea5p nh\u1eadn thu nh\u1eadp bi\u1ebfn \u0111\u1ed9ng l\u1edbn theo k\u1ebft qu\u1ea3 \u2014 kh\u00f4ng c\u1ea7n m\u1ee9c l\u01b0\u01a1ng \u1ed5n \u0111\u1ecbnh c\u1ed1 \u0111\u1ecbnh<\/p>\n

\u2013 Mu\u1ed1n h\u1ecdc nhanh v\u1ec1 th\u1ecb tr\u01b0\u1eddng B\u0110S v\u00e0 t\u00edch l\u0169y network \u0111\u1ec3 l\u00e0m sale th\u1ef1c \u0111\u1ecba trong t\u01b0\u01a1ng lai<\/p>\n

\u2013 S\u1eb5n s\u00e0ng l\u00e0m vi\u1ec7c 9\u201312 gi\u1edd\/ng\u00e0y trong th\u1eddi gian \u0111\u1ea7u \u0111\u1ec3 v\u01b0\u1ee3t qua giai \u0111o\u1ea1n h\u1ecdc vi\u1ec7c<\/p>\n<\/div>\n

4. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n

1. Telesales B\u0110S c\u00f3 c\u1ea7n ch\u1ee9ng ch\u1ec9 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n kh\u00f4ng?<\/em><\/strong><\/p>\n

Kh\u00f4ng b\u1eaft bu\u1ed9c \u1edf v\u1ecb tr\u00ed telesales \u2014 ch\u1ee9ng ch\u1ec9 m\u00f4i gi\u1edbi B\u0110S (c\u1ea5p b\u1edfi S\u1edf X\u00e2y d\u1ef1ng) ch\u1ec9 b\u1eaft bu\u1ed9c khi k\u00fd h\u1ee3p \u0111\u1ed3ng m\u00f4i gi\u1edbi tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng. Telesales l\u00e0 v\u1ecb tr\u00ed h\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng, kh\u00f4ng ph\u1ea3i m\u00f4i gi\u1edbi ch\u00ednh th\u1ee9c. Tuy nhi\u00ean c\u00f3 ch\u1ee9ng ch\u1ec9 s\u1ebd gi\u00fap th\u0103ng ti\u1ebfn nhanh h\u01a1n.<\/p>\n

2. Telesales B\u0110S kh\u00e1c g\u00ec sale B\u0110S th\u1ef1c \u0111\u1ecba?<\/em><\/strong><\/p>\n

Telesales l\u00e0m ho\u00e0n to\u00e0n qua \u0111i\u1ec7n tho\u1ea1i\/online, kh\u00f4ng \u0111i th\u1ef1c \u0111\u1ecba. Sale B\u0110S th\u1ef1c \u0111\u1ecba g\u1eb7p kh\u00e1ch tr\u1ef1c ti\u1ebfp, tham quan d\u1ef1 \u00e1n, k\u00fd h\u1ee3p \u0111\u1ed3ng. Thu nh\u1eadp sale th\u1ef1c \u0111\u1ecba th\u01b0\u1eddng cao h\u01a1n nh\u01b0ng \u00e1p l\u1ef1c v\u00e0 r\u1ee7i ro t\u00e0i ch\u00ednh (\u0111i c\u00f4ng t\u00e1c, ti\u1ebfp kh\u00e1ch) c\u0169ng l\u1edbn h\u01a1n.<\/p>\n

3. Th\u1ecb tr\u01b0\u1eddng B\u0110S \u0111\u00f3ng b\u0103ng th\u00ec telesales c\u00f2n l\u00e0m \u0111\u01b0\u1ee3c kh\u00f4ng?<\/em><\/strong><\/p>\n

Giai \u0111o\u1ea1n \u0111\u00f3ng b\u0103ng r\u1ea5t kh\u00f3 \u2014 hoa h\u1ed3ng g\u1ea7n nh\u01b0 b\u1eb1ng 0 d\u00f9 g\u1ecdi \u0111i\u1ec7n ch\u0103m ch\u1ec9. Nhi\u1ec1u telesales B\u0110S chuy\u1ec3n sang l\u0129nh v\u1ef1c kh\u00e1c (b\u1ea3o hi\u1ec3m, t\u00e0i ch\u00ednh, F&B) trong giai \u0111o\u1ea1n n\u00e0y v\u00ec k\u1ef9 n\u0103ng giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i l\u00e0 k\u1ef9 n\u0103ng d\u1ec5 chuy\u1ec3n ng\u00e0nh.<\/p>\n

Nh\u00e2n vi\u00ean telesales b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/strong> l\u00e0 v\u1ecb tr\u00ed c\u00f3 ti\u1ec1m n\u0103ng thu nh\u1eadp cao nh\u01b0ng c\u0169ng \u0111\u00f2i h\u1ecfi s\u1ee9c ch\u1ecbu \u0111\u1ef1ng t\u00e2m l\u00fd t\u1ed1t v\u00e0 s\u1ef1 ki\u00ean nh\u1eabn trong giai \u0111o\u1ea1n \u0111\u1ea7u. N\u1ebfu qua \u0111\u01b0\u1ee3c 3\u20136 th\u00e1ng \u0111\u1ea7u, \u0111\u00e2y l\u00e0 n\u01a1i h\u1ecdc ngh\u1ec1 sales t\u1ed1c \u0111\u1ed9 nh\u1ea5t trong m\u1ecdi ng\u00e0nh.<\/p>\n

Minh An<\/em><\/strong><\/p>\n

B\u00e0i vi\u1ebft mang t\u00ednh tham kh\u1ea3o, kh\u00f4ng thay th\u1ebf t\u01b0 v\u1ea5n tuy\u1ec3n d\u1ee5ng c\u00e1 nh\u00e2n.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Nh\u00e2n vi\u00ean telesales b\u1ea5t \u0111\u1ed9ng s\u1ea3n (Telesales Real Estate) l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i cho c\u00e1c d\u1ef1 \u00e1n nh\u00e0 …<\/p>\n","protected":false},"author":58,"featured_media":24121,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-24120","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tim-viec"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/24120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=24120"}],"version-history":[{"count":2,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/24120\/revisions"}],"predecessor-version":[{"id":24148,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/24120\/revisions\/24148"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/24121"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=24120"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=24120"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=24120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}