{"id":21657,"date":"2026-05-26T08:23:39","date_gmt":"2026-05-26T01:23:39","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=21657"},"modified":"2026-05-28T11:56:48","modified_gmt":"2026-05-28T04:56:48","slug":"cv-telesales","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/viet-cv-resume\/cv-telesales","title":{"rendered":"CV telesales: c\u1ea5u tr\u00fac v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n l\u00e0m n\u1ed5i b\u1eadt"},"content":{"rendered":"\n

Telesales (Outbound Sales Representative) l\u00e0 v\u1ecb tr\u00ed l\u00f5i c\u1ee7a kh\u1ed1i t\u00e0i ch\u00ednh ti\u00eau d\u00f9ng, b\u1ea3o hi\u1ec3m, gi\u00e1o d\u1ee5c v\u00e0 b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u2013 n\u01a1i doanh nghi\u1ec7p c\u1ea7n \u0111\u1ed9i ng\u0169 g\u1ecdi ra li\u00ean t\u1ee5c \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i data th\u00e0nh \u0111\u01a1n h\u00e0ng. V\u00ec kh\u1ed1i l\u01b0\u1ee3ng \u1ee9ng vi\u00ean l\u1edbn, CV telesales<\/strong> th\u01b0\u1eddng b\u1ecb duy\u1ec7t trong ch\u01b0a \u0111\u1ea7y 30 gi\u00e2y. B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u1ea5u tr\u00fac CV, c\u00e1ch vi\u1ebft Career Objective, k\u1ef9 n\u0103ng c\u1ea7n n\u00eau, m\u1eb9o tr\u00ecnh b\u00e0y k\u1ebft qu\u1ea3 theo m\u00f4 h\u00ecnh STAR v\u00e0 m\u1ed9t s\u1ed1 ch\u1ee9ng ch\u1ec9 gi\u00fap h\u1ed3 s\u01a1 n\u1ed5i b\u1eadt.<\/p>\n\n\n\n

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T\u1ed5ng quan nhanh<\/strong><\/p>\n

\u2013 CV telesales n\u00ean g\u1ecdn 1 trang, \u0111\u1eb7t ph\u1ea7n K\u1ef9 n\u0103ng v\u00e0 Th\u00e0nh t\u00edch l\u00ean tr\u01b0\u1edbc ph\u1ea7n h\u1ecdc v\u1ea5n.<\/p>\n

\u2013 B\u1ed1n nh\u00f3m k\u1ef9 n\u0103ng nh\u00e0 tuy\u1ec3n d\u1ee5ng quan t\u00e2m: gi\u1ecdng n\u00f3i \u2013 pacing, x\u1eed l\u00fd t\u1eeb ch\u1ed1i, k\u1ecbch b\u1ea3n (script) v\u00e0 CRM (Salesforce, HubSpot, Zoho).<\/p>\n

\u2013 M\u1ed7i m\u00f4 t\u1ea3 kinh nghi\u1ec7m ph\u1ea3i c\u00f3 s\u1ed1: call\/day, conversion rate, doanh s\u1ed1 th\u00e1ng \u2013 kh\u00f4ng n\u00f3i “\u0111\u1ea1t KPI” chung chung.<\/p>\n<\/div>\n\n\n\n

1. Vai tr\u00f2 Telesales trong t\u00e0i ch\u00ednh ti\u00eau d\u00f9ng, b\u1ea3o hi\u1ec3m, gi\u00e1o d\u1ee5c, b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/h2>\n\n\n\n

Telesales kh\u00f4ng ph\u1ea3i m\u1ed9t ngh\u1ec1 duy nh\u1ea5t m\u00e0 l\u00e0 c\u00f9ng m\u1ed9t k\u1ef9 n\u0103ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u00e0o b\u1ed1n kh\u1ed1i kh\u00e1ch h\u00e0ng r\u1ea5t kh\u00e1c nhau. Trong t\u00e0i ch\u00ednh ti\u00eau d\u00f9ng (FE Credit, Home Credit, Mcredit), Telesales g\u1ecdi data ti\u1ec1n vay t\u00edn ch\u1ea5p, l\u00e3i su\u1ea5t v\u00e0 k\u1ef3 h\u1ea1n l\u00e0 \u0111i\u1ec3m ch\u1ed1t. Trong b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd v\u00e0 s\u1ee9c kh\u1ecfe (Manulife, Generali, B\u1ea3o Vi\u1ec7t), k\u1ecbch b\u1ea3n d\u00e0i h\u01a1n v\u00e0 b\u1eaft bu\u1ed9c tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh c\u1ee7a C\u1ee5c Qu\u1ea3n l\u00fd, Gi\u00e1m s\u00e1t b\u1ea3o hi\u1ec3m \u2013 B\u1ed9 T\u00e0i ch\u00ednh.<\/p>\n\n\n\n

\u2013 Kh\u1ed1i gi\u00e1o d\u1ee5c (trung t\u00e2m ti\u1ebfng Anh, h\u1ecdc online): Telesales t\u01b0 v\u1ea5n l\u1ed9 tr\u00ecnh h\u1ecdc, chuy\u1ec3n ph\u1ee5 huynh sang l\u1ecbch test trial \u2013 chu k\u1ef3 ch\u1ed1t d\u00e0i 3\u20137 ng\u00e0y.<\/p>\n\n\n\n

\u2013 Kh\u1ed1i b\u1ea5t \u0111\u1ed9ng s\u1ea3n: Telesales \u0111\u00f3ng vai tr\u00f2 “ph\u1ec5u \u0111\u1ea7u” cho Sales hi\u1ec7n tr\u01b0\u1eddng, KPI th\u01b0\u1eddng t\u00ednh theo s\u1ed1 kh\u00e1ch h\u1eb9n xem d\u1ef1 \u00e1n thay v\u00ec ch\u1ed1t c\u1ecdc.<\/p>\n\n\n\n

\u2013 Kh\u1ed1i th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u00e0 vi\u1ec5n th\u00f4ng: Telesales ch\u0103m s\u00f3c \u2013 upsell sau mua, k\u1ebft h\u1ee3p gi\u1eefa Customer Service v\u00e0 Sales.<\/p>\n\n\n\n

Khi vi\u1ebft CV, \u1ee9ng vi\u00ean n\u00ean ghi r\u00f5 kh\u1ed1i kh\u00e1ch h\u00e0ng \u0111\u00e3 l\u00e0m \u0111\u1ec3 nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u1ed1i s\u00e1nh v\u1edbi v\u1ecb tr\u00ed \u0111ang tuy\u1ec3n \u2013 \u0111\u00e2y l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh CV \u0111\u01b0\u1ee3c m\u1eddi ph\u1ecfng v\u1ea5n hay kh\u00f4ng.<\/p>\n\n\n

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\"CV<\/figure>\n<\/div>\n\n

2. C\u1ea5u tr\u00fac m\u1ed9t CV telesales hi\u1ec7u qu\u1ea3<\/h2>\n

M\u1ed9t CV telesales n\u00ean g\u00f3i g\u1ecdn trong 1 trang A4 theo b\u1ed1 c\u1ee5c thu\u1eadn m\u1eaft v\u1edbi chuy\u00ean vi\u00ean tuy\u1ec3n d\u1ee5ng (Recruiter). Tr\u1eadt t\u1ef1 \u0111\u1ec1 xu\u1ea5t t\u1eeb tr\u00ean xu\u1ed1ng: th\u00f4ng tin li\u00ean h\u1ec7 \u2192 Career Objective \u2192 K\u1ef9 n\u0103ng c\u1ed1t l\u00f5i \u2192 Kinh nghi\u1ec7m l\u00e0m vi\u1ec7c \u2192 H\u1ecdc v\u1ea5n \u2192 Ch\u1ee9ng ch\u1ec9 \u2192 Th\u00e0nh t\u00edch n\u1ed5i b\u1eadt.<\/p>\n

\u2013 Ph\u1ea7n \u0111\u1ea7u trang: h\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i (s\u1ed1 \u0111ang d\u00f9ng \u0111\u1ec3 b\u1eaft m\u00e1y ph\u1ecfng v\u1ea5n), email, link Zalo\/LinkedIn n\u1ebfu c\u00f3.<\/p>\n

\u2013 \u0110\u1eb7t kh\u1ed1i “K\u1ef9 n\u0103ng c\u1ed1t l\u00f5i” ngay sau Career Objective v\u00ec \u0111\u00e2y l\u00e0 ph\u1ea7n Recruiter qu\u00e9t nhanh nh\u1ea5t.<\/p>\n

\u2013 H\u1ecdc v\u1ea5n \u0111\u1ec3 cu\u1ed1i n\u1ebfu b\u1ea1n kh\u00f4ng h\u1ecdc ng\u00e0nh li\u00ean quan \u2013 telesales \u0111\u00e1nh gi\u00e1 cao kinh nghi\u1ec7m th\u1ef1c t\u1ebf h\u01a1n b\u1eb1ng c\u1ea5p.<\/p>\n

H\u1ed3 s\u01a1 n\u00ean xu\u1ea5t b\u1ea3n PDF, \u0111\u1eb7t t\u00ean file d\u1ea1ng “CV_HoTen_Telesales.pdf” \u0111\u1ec3 d\u1ec5 tra c\u1ee9u trong h\u1ec7 th\u1ed1ng ATS (Applicant Tracking System) c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

3. Vi\u1ebft Career Objective ng\u1eafn, c\u00f3 \u0111\u1ecbnh l\u01b0\u1ee3ng<\/h2>\n

Career Objective l\u00e0 3\u20134 d\u00f2ng \u0111\u1ea7u ti\u00ean Recruiter \u0111\u1ecdc. N\u00ean vi\u1ebft theo c\u00f4ng th\u1ee9c: “Vai tr\u00f2 + s\u1ed1 n\u0103m kinh nghi\u1ec7m + th\u00e0nh t\u00edch \u0111\u1ecbnh l\u01b0\u1ee3ng + m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n”. Tr\u00e1nh c\u00e1c c\u00e2u s\u00e1o r\u1ed7ng ki\u1ec3u “t\u00ecm m\u00f4i tr\u01b0\u1eddng n\u0103ng \u0111\u1ed9ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n”.<\/p>\n

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V\u00ed d\u1ee5 t\u1ed1t: “Telesales 2 n\u0103m t\u1ea1i kh\u1ed1i t\u00e0i ch\u00ednh ti\u00eau d\u00f9ng, trung b\u00ecnh 90 cu\u1ed9c g\u1ecdi\/ng\u00e0y, conversion rate 6,5% v\u1edbi data l\u1ea1nh. M\u1ee5c ti\u00eau trong 12 th\u00e1ng: \u0111\u1ea1t v\u1ecb tr\u00ed Team Leader nh\u00f3m 6 telesales.”<\/p>\n<\/blockquote>\n

Ng\u01b0\u1eddi m\u1edbi ra tr\u01b0\u1eddng ch\u01b0a c\u00f3 kinh nghi\u1ec7m c\u00f3 th\u1ec3 thay ph\u1ea7n th\u00e0nh t\u00edch b\u1eb1ng k\u1ef9 n\u0103ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o: thuy\u1ebft tr\u00ecnh, l\u00e0m vi\u1ec7c nh\u00f3m, \u0111\u00e3 tr\u1ea3i qua kho\u00e1 training Telesales c\u1ee7a trung t\u00e2m uy t\u00edn, c\u00f3 th\u1ec3 nh\u1eadn data ngay tu\u1ea7n \u0111\u1ea7u.<\/p>\n

4. B\u1ed1n nh\u00f3m k\u1ef9 n\u0103ng c\u1ea7n l\u00e0m n\u1ed5i b\u1eadt<\/h2>\n

Nh\u00e0 tuy\u1ec3n d\u1ee5ng telesales th\u01b0\u1eddng y\u00eau c\u1ea7u h\u1ed3 s\u01a1 l\u00e0m r\u00f5 b\u1ed1n nh\u00f3m k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 thay v\u00ec li\u1ec7t k\u00ea tr\u00e0n lan. Ph\u1ea7n n\u00e0y n\u00ean tr\u00ecnh b\u00e0y d\u1ea1ng \u0111o\u1ea1n ng\u1eafn k\u00e8m 3\u20135 g\u1ea1ch \u0111\u1ea7u d\u00f2ng \u0111\u1ec3 Recruiter qu\u00e9t nhanh. B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c v\u1ecb tr\u00ed \u0111ang tuy\u1ec3n \u1edf chuy\u00ean m\u1ee5c vi\u1ec7c l\u00e0m T\u01b0 v\u1ea5n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/a> \u0111\u1ec3 \u0111\u1ed1i chi\u1ebfu m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c v\u00e0 m\u1ee9c l\u01b0\u01a1ng tr\u01b0\u1edbc khi vi\u1ebft ph\u1ea7n k\u1ef9 n\u0103ng cho ph\u00f9 h\u1ee3p.<\/p>\n

\u2013 Gi\u1ecdng n\u00f3i v\u00e0 pacing: t\u1ed1c \u0111\u1ed9 n\u00f3i 140\u2013160 t\u1eeb\/ph\u00fat, ng\u1eaft nh\u1ecbp r\u00f5, ki\u1ec3m so\u00e1t \u00e2m l\u01b0\u1ee3ng theo \u0111\u1ea7u d\u00e2y b\u00ean kia.<\/p>\n

\u2013 X\u1eed l\u00fd t\u1eeb ch\u1ed1i (objection handling): bi\u1ebft ph\u00e2n lo\u1ea1i t\u1eeb ch\u1ed1i theo nh\u00f3m “gi\u00e1”, “kh\u00f4ng c\u00f3 nhu c\u1ea7u”, “\u0111\u00e3 c\u00f3 nh\u00e0 cung c\u1ea5p” v\u00e0 c\u00f3 script \u0111\u00e1p tr\u1ea3 ri\u00eang cho t\u1eebng nh\u00f3m.<\/p>\n

\u2013 B\u00e1m k\u1ecbch b\u1ea3n (script) linh ho\u1ea1t: tu\u00e2n th\u1ee7 khung script chu\u1ea9n nh\u01b0ng bi\u1ebft “l\u00e1i” h\u1ed9i tho\u1ea1i khi kh\u00e1ch l\u1ec7ch ch\u1ee7 \u0111\u1ec1, kh\u00f4ng \u0111\u1ecdc m\u00e1y m\u00f3c.<\/p>\n

\u2013 S\u1eed d\u1ee5ng CRM: thao t\u00e1c th\u00e0nh th\u1ea1o Salesforce, HubSpot ho\u1eb7c Zoho \u2013 log cu\u1ed9c g\u1ecdi, g\u1eafn tr\u1ea1ng th\u00e1i lead, t\u1ea1o task follow-up.<\/p>\n

\u1ee8ng vi\u00ean n\u00ean ghi r\u00f5 phi\u00ean b\u1ea3n CRM \u0111\u00e3 d\u00f9ng (Salesforce Sales Cloud, HubSpot Sales Hub Starter\u2026) \u2013 \u0111\u00e2y l\u00e0 t\u00edn hi\u1ec7u th\u1eadt cho th\u1ea5y h\u1ed3 s\u01a1 kh\u00f4ng “k\u00ea khai” k\u1ef9 n\u0103ng.<\/p>\n

5. Tr\u00ecnh b\u00e0y kinh nghi\u1ec7m theo m\u00f4 h\u00ecnh STAR<\/h2>\n

M\u00f4 h\u00ecnh STAR (Situation \u2013 Task \u2013 Action \u2013 Result) l\u00e0 c\u00e1ch tr\u00ecnh b\u00e0y kinh nghi\u1ec7m \u0111\u01b0\u1ee3c Recruiter \u0111\u00e1nh gi\u00e1 cao v\u00ec c\u00f3 \u0111\u1ea7y \u0111\u1ee7 ng\u1eef c\u1ea3nh v\u00e0 con s\u1ed1. M\u1ed7i v\u1ecb tr\u00ed \u0111\u00e3 l\u00e0m n\u00ean vi\u1ebft 3\u20134 g\u1ea1ch \u0111\u1ea7u d\u00f2ng, trong \u0111\u00f3 \u00edt nh\u1ea5t 1 d\u00f2ng c\u00f3 s\u1ed1 li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng.<\/p>\n\n\n\n
Ch\u1ec9 s\u1ed1 \u0111\u01b0a v\u00e0o CV<\/th>Kho\u1ea3ng tham chi\u1ebfu<\/th><\/tr>\n<\/thead>\n
Call\/day (s\u1ed1 cu\u1ed9c g\u1ecdi m\u1ed7i ng\u00e0y)<\/strong><\/td>80 \u2013 150 cu\u1ed9c, t\u00f9y data n\u00f3ng\/l\u1ea1nh<\/td><\/tr>\n
Conversion rate<\/strong><\/td>3 \u2013 8% v\u1edbi data l\u1ea1nh, 12 \u2013 20% v\u1edbi data n\u00f3ng<\/td><\/tr>\n
Doanh s\u1ed1 th\u00e1ng<\/strong><\/td>Ghi r\u00f5 s\u1ed1 \u0111\u01a1n ho\u1eb7c gi\u00e1 tr\u1ecb h\u1ee3p \u0111\u1ed3ng \u0111\u1ea1t \u0111\u01b0\u1ee3c<\/td><\/tr>\n
T\u1ef7 l\u1ec7 \u0111\u1ea1t KPI<\/strong><\/td>% c\u00e1c th\u00e1ng \u0111\u1ea1t\/v\u01b0\u1ee3t KPI trong 6 \u2013 12 th\u00e1ng g\u1ea7n nh\u1ea5t<\/td><\/tr>\n
Quy m\u00f4 data \u0111\u00e3 x\u1eed l\u00fd<\/strong><\/td>T\u1ed5ng s\u1ed1 lead\/lead ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e3 ti\u1ebfp c\u1eadn<\/td><\/tr>\n<\/tbody>\n<\/table>\n

M\u1ed9t d\u00f2ng kinh nghi\u1ec7m chu\u1ea9n STAR: “Tham gia chi\u1ebfn d\u1ecbch ra m\u1eaft s\u1ea3n ph\u1ea9m vay ti\u00eau d\u00f9ng qu\u00fd 2\/2025 (S\u2013T), g\u1ecdi trung b\u00ecnh 110 cu\u1ed9c\/ng\u00e0y tr\u00ean data l\u1ea1nh t\u1eeb partner (A), \u0111\u1ea1t conversion rate 7,2%, doanh s\u1ed1 180 tri\u1ec7u\/th\u00e1ng \u2013 top 3 nh\u00f3m 12 telesales (R).”<\/p>\n

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L\u01b0u \u00fd khi \u0111\u01b0a s\u1ed1 li\u1ec7u v\u00e0o CV<\/strong><\/p>\n

\u2013 Kh\u00f4ng b\u1ecba con s\u1ed1 \u2013 nh\u00e0 tuy\u1ec3n d\u1ee5ng gi\u00e0u kinh nghi\u1ec7m s\u1ebd ki\u1ec3m tra ch\u00e9o b\u1eb1ng case-study ph\u1ecfng v\u1ea5n v\u00e0 reference t\u1eeb s\u1ebfp c\u0169.<\/p>\n

\u2013 N\u1ebfu doanh nghi\u1ec7p c\u0169 y\u00eau c\u1ea7u b\u1ea3o m\u1eadt KPI n\u1ed9i b\u1ed9, c\u00f3 th\u1ec3 ghi theo d\u1ea1ng t\u01b0\u01a1ng \u0111\u1ed1i: “v\u01b0\u1ee3t 120% KPI qu\u00fd” thay v\u00ec con s\u1ed1 tuy\u1ec7t \u0111\u1ed1i.<\/p>\n

\u2013 Kh\u00f4ng g\u1ed9p doanh s\u1ed1 nhi\u1ec1u ng\u01b0\u1eddi trong nh\u00f3m th\u00e0nh th\u00e0nh t\u00edch c\u00e1 nh\u00e2n \u2013 Recruiter d\u1ec5 nh\u1eadn ra khi \u0111\u1ed1i chi\u1ebfu quy m\u00f4 \u0111\u1ed9i.<\/p>\n<\/div>\n

6. Ch\u1ee9ng ch\u1ec9 t\u0103ng l\u1ee3i th\u1ebf cho h\u1ed3 s\u01a1 telesales<\/h2>\n

Kh\u00e1c v\u1edbi m\u1ed9t s\u1ed1 ngh\u1ec1 v\u0103n ph\u00f2ng, telesales kh\u00f4ng y\u00eau c\u1ea7u nhi\u1ec1u ch\u1ee9ng ch\u1ec9 b\u1eaft bu\u1ed9c, nh\u01b0ng m\u1ed9t v\u00e0i ch\u1ee9ng ch\u1ec9 s\u1ebd gi\u00fap CV n\u1ed5i b\u1eadt, \u0111\u1eb7c bi\u1ec7t khi \u1ee9ng tuy\u1ec3n v\u00e0o kh\u1ed1i b\u1ea3o hi\u1ec3m v\u00e0 t\u00e0i ch\u00ednh.<\/p>\n

\u2013 Ch\u1ee9ng ch\u1ec9 \u0111\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd do C\u1ee5c Qu\u1ea3n l\u00fd, Gi\u00e1m s\u00e1t b\u1ea3o hi\u1ec3m \u2013 B\u1ed9 T\u00e0i ch\u00ednh c\u1ea5p: b\u1eaft bu\u1ed9c n\u1ebfu v\u00e0o telesales kh\u1ed1i b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd.<\/p>\n

\u2013 Kh\u00f3a Inbound Sales \/ Sales Hub c\u1ee7a HubSpot Academy (mi\u1ec5n ph\u00ed, c\u00f3 ch\u1ee9ng ch\u1ec9): h\u1eefu \u00edch cho h\u1ed3 s\u01a1 thi\u1ebfu kinh nghi\u1ec7m CRM.<\/p>\n

\u2013 Kho\u00e1 Effective Sales Training c\u1ee7a c\u00e1c \u0111\u01a1n v\u1ecb \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 ng\u00e2n h\u00e0ng (Sacombank, VPBank Academy) khi \u0111\u00e3 l\u00e0m t\u1ea1i t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh.<\/p>\n

Ngo\u00e0i ra, ti\u1ebfng Anh giao ti\u1ebfp \u1edf m\u1ee9c B1 tr\u1edf l\u00ean gi\u00fap \u1ee9ng vi\u00ean ti\u1ebfp c\u1eadn c\u00e1c telesales BPO (Business Process Outsourcing) nh\u01b0 Concentrix, Transcosmos \u2013 nh\u00f3m doanh nghi\u1ec7p \u0111ang tuy\u1ec3n \u1ed5n \u0111\u1ecbnh t\u1ea1i TP HCM v\u00e0 H\u00e0 N\u1ed9i.<\/p>\n\n

\n
\"\u0110\u1ed9i<\/figure>\n<\/div>\n\n\n

7. Th\u1ecb tr\u01b0\u1eddng ngh\u1ec1 Telesales (Outbound Sales Representative) tr\u00ean CareerLink<\/h2>\n\n\n\n

D\u1eef li\u1ec7u kh\u1ea3o s\u00e1t t\u1eeb chuy\u00ean m\u1ee5c T\u01b0 v\u1ea5n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng tr\u00ean CareerLink (th\u1eddi \u0111i\u1ec3m th\u00e1ng 5\/2026) cho th\u1ea5y nh\u00f3m telesales n\u1eb1m trong s\u1ed1 nh\u1eefng v\u1ecb tr\u00ed tuy\u1ec3n nhi\u1ec1u nh\u1ea5t v\u1edbi c\u1ea5u tr\u00fac thu nh\u1eadp g\u1ed3m l\u01b0\u01a1ng c\u1ee9ng + hoa h\u1ed3ng theo doanh s\u1ed1. Tin tuy\u1ec3n d\u1ee5ng ph\u00e2n b\u1ed1 ch\u1ee7 y\u1ebfu t\u1ea1i c\u00e1c \u0111\u00f4 th\u1ecb l\u1edbn nh\u01b0ng c\u0169ng xu\u1ea5t hi\u1ec7n \u0111\u00e1ng k\u1ec3 t\u1ea1i c\u00e1c t\u1ec9nh c\u00f3 khu c\u00f4ng nghi\u1ec7p.<\/p>\n\n\n\n

\n\n\n
Ch\u1ec9 s\u1ed1<\/th>D\u1eef li\u1ec7u tham kh\u1ea3o<\/th><\/tr>\n<\/thead>\n
S\u1ed1 tin \u0111ang tuy\u1ec3n nh\u00f3m T\u01b0 v\u1ea5n DVKH<\/strong><\/td>Kho\u1ea3ng 7.723 tin (th\u1eddi \u0111i\u1ec3m kh\u1ea3o s\u00e1t)<\/td><\/tr>\n
Kho\u1ea3ng l\u01b0\u01a1ng ph\u1ed5 bi\u1ebfn<\/strong><\/td>8,6 \u2013 13,8 tri\u1ec7u\/th\u00e1ng (ch\u01b0a g\u1ed3m hoa h\u1ed3ng)<\/td><\/tr>\n
Top \u0111\u1ecba ph\u01b0\u01a1ng tuy\u1ec3n<\/strong><\/td>H\u1ed3 Ch\u00ed Minh, H\u00e0 N\u1ed9i, \u0110\u00e0 N\u1eb5ng, C\u1ea7n Th\u01a1, B\u00ecnh D\u01b0\u01a1ng<\/td><\/tr>\n
Doanh nghi\u1ec7p tuy\u1ec3n n\u1ed5i b\u1eadt<\/strong><\/td>Transcosmos Vi\u1ec7t Nam, Concentrix Services, GoFami<\/td><\/tr>\n
V\u1ecb tr\u00ed ph\u1ed5 bi\u1ebfn trong nh\u00f3m<\/strong><\/td>Nh\u00e2n vi\u00ean Telesales, Telemarketing, T\u1ed5ng \u0111\u00e0i t\u01b0 v\u1ea5n b\u00e1n h\u00e0ng, Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/td><\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n\n\n

S\u1ed1 li\u1ec7u tr\u00ean cho th\u1ea5y thu nh\u1eadp c\u1ee9ng c\u1ee7a telesales n\u1eb1m trong v\u00f9ng 8 \u2013 14 tri\u1ec7u\/th\u00e1ng, ph\u1ea7n “thu nh\u1eadp t\u1ed1t” th\u1ef1c t\u1ebf \u0111\u1ebfn t\u1eeb hoa h\u1ed3ng v\u00e0 th\u01b0\u1edfng KPI \u2013 \u0111\u00e2y c\u0169ng l\u00e0 l\u00fd do CV c\u1ea7n th\u1ec3 hi\u1ec7n r\u00f5 n\u0103ng l\u1ef1c ch\u1ed1t s\u1ed1, kh\u00f4ng ch\u1ec9 li\u1ec7t k\u00ea \u0111\u00e3 t\u1eebng l\u00e0m telesales. Ng\u01b0\u1eddi t\u00ecm vi\u1ec7c c\u00f3 th\u1ec3 tham kh\u1ea3o th\u00eam c\u00e1ch vi\u1ebft CV xin vi\u1ec7c<\/a> \u0111\u1ec3 chu\u1ea9n h\u00f3a \u0111\u1ecbnh d\u1ea1ng tr\u01b0\u1edbc khi n\u1ed9p h\u1ed3 s\u01a1 v\u00e0o c\u00e1c v\u1ecb tr\u00ed c\u1ee5 th\u1ec3.<\/p>\n\n\n\n

\n

G\u1ee3i \u00fd ho\u00e0n thi\u1ec7n CV telesales<\/strong><\/p>\n

\u2013 Chu\u1ea9n b\u1ecb 2 phi\u00ean b\u1ea3n CV: m\u1ed9t b\u1ea3n nh\u1ea5n m\u1ea1nh data n\u00f3ng (ch\u0103m s\u00f3c \u2013 upsell), m\u1ed9t b\u1ea3n nh\u1ea5n m\u1ea1nh data l\u1ea1nh (ch\u1ed1t m\u1edbi) \u0111\u1ec3 d\u00f9ng cho t\u1eebng nh\u00f3m doanh nghi\u1ec7p.<\/p>\n

\u2013 \u0110\u00ednh k\u00e8m 1 \u0111\u01b0\u1eddng link demo cu\u1ed9c g\u1ecdi m\u1eabu (\u0111\u00e3 \u1ea9n th\u00f4ng tin kh\u00e1ch h\u00e0ng) n\u1ebfu \u0111\u01b0\u1ee3c s\u1ef1 cho ph\u00e9p \u2013 t\u0103ng t\u00ednh x\u00e1c th\u1ef1c cho h\u1ed3 s\u01a1.<\/p>\n

\u2013 C\u1eadp nh\u1eadt ph\u1ea7n M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p m\u1ed7i 6 th\u00e1ng theo s\u1ed1 li\u1ec7u doanh s\u1ed1 th\u1ef1c t\u1ebf thay v\u00ec \u0111\u1ec3 nguy\u00ean m\u1ed9t c\u00e2u su\u1ed1t nhi\u1ec1u n\u0103m.<\/p>\n<\/div>\n\n\n\n

8. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n\n\n\n

1. Ng\u01b0\u1eddi ch\u01b0a c\u00f3 kinh nghi\u1ec7m c\u00f3 n\u00ean \u1ee9ng tuy\u1ec3n telesales kh\u00f4ng?<\/em><\/strong><\/p>\n\n\n\n

Ho\u00e0n to\u00e0n c\u00f3 th\u1ec3. Ph\u1ea7n l\u1edbn doanh nghi\u1ec7p tuy\u1ec3n telesales \u0111\u1ec1u c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o c\u00f3 l\u01b0\u01a1ng 2\u20134 tu\u1ea7n. Trong CV, \u1ee9ng vi\u00ean m\u1edbi n\u00ean nh\u1ea5n m\u1ea1nh k\u1ef9 n\u0103ng giao ti\u1ebfp, kh\u1ea3 n\u0103ng ch\u1ecbu \u00e1p l\u1ef1c v\u00e0 m\u1ed9t s\u1ed1 tr\u1ea3i nghi\u1ec7m b\u00e1n h\u00e0ng ng\u1eafn (ch\u1ee3 phi\u00ean, s\u1ef1 ki\u1ec7n, MLM nh\u1ecf) \u0111\u1ec3 ch\u1ee9ng minh \u0111\u00e3 quen v\u1edbi vi\u1ec7c ti\u1ebfp x\u00fac kh\u00e1ch l\u1ea1.<\/p>\n\n\n\n

2. C\u00f3 n\u00ean \u0111\u01b0a l\u00fd do ngh\u1ec9 vi\u1ec7c c\u0169 v\u00e0o CV telesales kh\u00f4ng?<\/em><\/strong><\/p>\n\n\n\n

Kh\u00f4ng c\u1ea7n \u0111\u01b0a v\u00e0o CV v\u00ec l\u00fd do ngh\u1ec9 vi\u1ec7c th\u01b0\u1eddng \u0111\u01b0\u1ee3c h\u1ecfi trong v\u00f2ng ph\u1ecfng v\u1ea5n. N\u1ebfu ngh\u1ec9 v\u00ec l\u00fd do nh\u1ea1y c\u1ea3m (m\u00e2u thu\u1eabn n\u1ed9i b\u1ed9, doanh nghi\u1ec7p gi\u1ea3i th\u1ec3), n\u00ean chu\u1ea9n b\u1ecb c\u00e2u tr\u1ea3 l\u1eddi ng\u1eafn, trung t\u00ednh cho v\u00f2ng ph\u1ecfng v\u1ea5n thay v\u00ec gi\u1ea3i th\u00edch d\u00e0i tr\u00ean CV.<\/p>\n\n\n\n

3. CV telesales n\u00ean d\u00e0i 1 trang hay 2 trang?<\/em><\/strong><\/p>\n\n\n\n

\u0110a s\u1ed1 tr\u01b0\u1eddng h\u1ee3p 1 trang l\u00e0 \u0111\u1ee7. Ch\u1ec9 n\u00ean k\u00e9o sang trang 2 khi \u1ee9ng vi\u00ean c\u00f3 h\u01a1n 5 n\u0103m kinh nghi\u1ec7m v\u00e0 \u0111\u00e3 tr\u1ea3i qua \u00edt nh\u1ea5t 3 ng\u00e0nh h\u00e0ng kh\u00e1c nhau c\u1ea7n m\u00f4 t\u1ea3 ri\u00eang. Recruiter \u0111\u1ecdc CV telesales th\u01b0\u1eddng ch\u1ec9 d\u00e0nh 20\u201330 gi\u00e2y cho v\u00f2ng \u0111\u1ea7u, h\u1ed3 s\u01a1 ng\u1eafn g\u1ecdn d\u1ec5 tr\u00fang tuy\u1ec3n h\u01a1n.<\/p>\n\n\n\n

T\u00f3m l\u1ea1i, m\u1ed9t CV telesales<\/strong> thuy\u1ebft ph\u1ee5c c\u1ea7n \u0111i th\u1eb3ng v\u00e0o k\u1ef9 n\u0103ng v\u00e0 con s\u1ed1: gi\u1ecdng n\u00f3i \u2013 pacing, x\u1eed l\u00fd t\u1eeb ch\u1ed1i, k\u1ecbch b\u1ea3n, CRM v\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 call\/day, conversion rate, doanh s\u1ed1. Vi\u1ec7c tr\u00ecnh b\u00e0y theo m\u00f4 h\u00ecnh STAR c\u00f9ng v\u1edbi ch\u1ee9ng ch\u1ec9 ph\u00f9 h\u1ee3p (\u0111\u1eb7c bi\u1ec7t ch\u1ee9ng ch\u1ec9 \u0111\u1ea1i l\u00fd b\u1ea3o hi\u1ec3m khi v\u00e0o kh\u1ed1i nh\u00e2n th\u1ecd) s\u1ebd gi\u00fap \u1ee9ng vi\u00ean n\u1ed5i b\u1eadt gi\u1eefa h\u00e0ng ngh\u00ecn h\u1ed3 s\u01a1, t\u0103ng c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c m\u1eddi ph\u1ecfng v\u1ea5n \u1edf c\u00e1c v\u1ecb tr\u00ed c\u00f3 thu nh\u1eadp t\u1ed5ng t\u1ed1t.<\/p>\n\n\n\n

Minh An<\/strong><\/p>\n\n\n\n

N\u1ed9i dung trong b\u00e0i mang t\u00ednh tham kh\u1ea3o. Th\u00f4ng tin l\u01b0\u01a1ng v\u00e0 s\u1ed1 li\u1ec7u tuy\u1ec3n d\u1ee5ng c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1eddi \u0111i\u1ec3m v\u00e0 doanh nghi\u1ec7p c\u1ee5 th\u1ec3.<\/em><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

H\u01b0\u1edbng d\u1eabn vi\u1ebft CV telesales \u0111\u00fang chu\u1ea9n nh\u00e0 tuy\u1ec3n d\u1ee5ng: c\u1ea5u tr\u00fac, Career Objective, k\u1ef9 n\u0103ng gi\u1ecdng n\u00f3i, k\u1ecbch b\u1ea3n, CRM v\u00e0 c\u00e1ch tr\u00ecnh b\u00e0y k\u1ebft qu\u1ea3 theo STAR.<\/p>\n","protected":false},"author":58,"featured_media":21808,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-21657","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viet-cv-resume"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/21657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=21657"}],"version-history":[{"count":11,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/21657\/revisions"}],"predecessor-version":[{"id":22288,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/21657\/revisions\/22288"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/21808"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=21657"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=21657"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=21657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}