{"id":18626,"date":"2026-04-24T14:26:41","date_gmt":"2026-04-24T07:26:41","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=18626"},"modified":"2026-05-28T12:03:00","modified_gmt":"2026-05-28T05:03:00","slug":"muc-tieu-nghe-nghiep-le-tan","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/muc-tieu-nghe-nghiep-le-tan","title":{"rendered":"M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n \u2013 C\u00e1ch vi\u1ebft \u1ea5n t\u01b0\u1ee3ng, chuy\u00ean nghi\u1ec7p trong CV"},"content":{"rendered":"\n

Trong ng\u00e0nh d\u1ecbch v\u1ee5 v\u00e0 kh\u00e1ch s\u1ea1n, v\u1ecb tr\u00ed l\u1ec5 t\u00e2n (Receptionist) lu\u00f4n \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng b\u1edfi \u0111\u00e2y l\u00e0 b\u1ed9 ph\u1eadn ti\u1ebfp x\u00fac \u0111\u1ea7u ti\u00ean v\u1edbi kh\u00e1ch h\u00e0ng. M\u1ed9t b\u1ea3n CV c\u00f3 ph\u1ea7n m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n<\/strong> r\u00f5 r\u00e0ng s\u1ebd gi\u00fap nh\u00e0 tuy\u1ec3n d\u1ee5ng nhanh ch\u00f3ng \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n v\u00e0 s\u1ef1 ph\u00f9 h\u1ee3p c\u1ee7a \u1ee9ng vi\u00ean v\u1edbi v\u1ecb tr\u00ed c\u1ea7n tuy\u1ec3n. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 vi\u1ebft m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p th\u1eadt chuy\u00ean nghi\u1ec7p?<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\n

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T\u1ed5ng quan nhanh<\/strong><\/p>\n

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\u2013 M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n g\u1ed3m hai ph\u1ea7n: m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n (1\u20132 n\u0103m) v\u00e0 d\u00e0i h\u1ea1n (3\u20135 n\u0103m).<\/p>\n

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\u2013 Ph\u1ea7n n\u00e0y th\u01b0\u1eddng n\u1eb1m ngay \u0111\u1ea7u CV, gi\u00fap nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u00e1nh gi\u00e1 nhanh \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a \u1ee9ng vi\u00ean.<\/p>\n

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\u2013 N\u1ed9i dung c\u1ea7n c\u1ee5 th\u1ec3, g\u1eafn v\u1edbi k\u1ef9 n\u0103ng th\u1ef1c t\u1ebf v\u00e0 ph\u00f9 h\u1ee3p v\u1ecb tr\u00ed \u1ee9ng tuy\u1ec3n.<\/p>\n<\/div>\n\n\n

1. M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao quan tr\u1ecdng?<\/h2>\n

M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u00e0 \u0111o\u1ea1n v\u0103n ng\u1eafn tr\u00ecnh b\u00e0y \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n trong l\u0129nh v\u1ef1c l\u1ec5 t\u00e2n. Ph\u1ea7n n\u00e0y gi\u00fap nh\u00e0 tuy\u1ec3n d\u1ee5ng hi\u1ec3u r\u00f5 \u1ee9ng vi\u00ean mong mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec trong s\u1ef1 nghi\u1ec7p v\u00e0 li\u1ec7u \u0111\u1ecbnh h\u01b0\u1edbng \u0111\u00f3 c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p hay kh\u00f4ng. \u0110\u1ed1i v\u1edbi ng\u00e0nh kh\u00e1ch s\u1ea1n v\u00e0 d\u1ecbch v\u1ee5, n\u01a1i k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 th\u00e1i \u0111\u1ed9 chuy\u00ean nghi\u1ec7p \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao, vi\u1ec7c tr\u00ecnh b\u00e0y m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng c\u00e0ng tr\u1edf n\u00ean c\u1ea7n thi\u1ebft.<\/p>\n

Theo kh\u1ea3o s\u00e1t c\u1ee7a Hi\u1ec7p h\u1ed9i Kh\u00e1ch s\u1ea1n Vi\u1ec7t Nam (Vietnam Hotel Association), h\u01a1n 70% nh\u00e0 tuy\u1ec3n d\u1ee5ng trong ng\u00e0nh hospitality cho bi\u1ebft h\u1ecd \u0111\u1ecdc ph\u1ea7n m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p tr\u01b0\u1edbc khi xem chi ti\u1ebft kinh nghi\u1ec7m l\u00e0m vi\u1ec7c. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y m\u1ed9t m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p \u0111\u01b0\u1ee3c vi\u1ebft t\u1ed1t c\u00f3 th\u1ec3 t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u00e1ng k\u1ec3 cho \u1ee9ng vi\u00ean ngay t\u1eeb b\u01b0\u1edbc s\u00e0ng l\u1ecdc h\u1ed3 s\u01a1.<\/p>\n

\u2013 M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p th\u1ec3 hi\u1ec7n s\u1ef1 nghi\u00eam t\u00fac v\u00e0 cam k\u1ebft c\u1ee7a \u1ee9ng vi\u00ean v\u1edbi ng\u00e0nh l\u1ec5 t\u00e2n.<\/p>\n

\u2013 Nh\u00e0 tuy\u1ec3n d\u1ee5ng d\u1ec5 d\u00e0ng \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p gi\u1eefa \u1ee9ng vi\u00ean v\u00e0 v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng.<\/p>\n

\u2013 Ph\u1ea7n n\u00e0y gi\u00fap ph\u00e2n bi\u1ec7t \u1ee9ng vi\u00ean c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng r\u00f5 r\u00e0ng v\u1edbi nh\u1eefng ng\u01b0\u1eddi n\u1ed9p h\u1ed3 s\u01a1 \u0111\u1ea1i tr\u00e0.<\/p>\n

Nh\u00ecn chung, m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p kh\u00f4ng ch\u1ec9 l\u00e0 h\u00ecnh th\u1ee9c trang tr\u00ed CV m\u00e0 c\u00f2n l\u00e0 c\u00f4ng c\u1ee5 thuy\u1ebft ph\u1ee5c nh\u00e0 tuy\u1ec3n d\u1ee5ng r\u1eb1ng b\u1ea1n l\u00e0 \u1ee9ng vi\u00ean ph\u00f9 h\u1ee3p nh\u1ea5t.<\/p>\n

2. Ph\u00e2n bi\u1ec7t m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n cho l\u1ec5 t\u00e2n<\/h2>\n

Khi vi\u1ebft m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n<\/strong>, \u1ee9ng vi\u00ean c\u1ea7n ph\u00e2n chia r\u00f5 hai giai \u0111o\u1ea1n: ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n. M\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n th\u01b0\u1eddng t\u1eadp trung v\u00e0o vi\u1ec7c r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng v\u00e0 t\u00edch l\u0169y kinh nghi\u1ec7m trong 1\u20132 n\u0103m \u0111\u1ea7u. Trong khi \u0111\u00f3, m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n h\u01b0\u1edbng t\u1edbi v\u1ecb tr\u00ed qu\u1ea3n l\u00fd ho\u1eb7c chuy\u00ean m\u00f4n s\u00e2u h\u01a1n trong l\u0129nh v\u1ef1c hospitality. S\u1ef1 ph\u00e2n chia n\u00e0y gi\u00fap nh\u00e0 tuy\u1ec3n d\u1ee5ng th\u1ea5y r\u1eb1ng \u1ee9ng vi\u00ean c\u00f3 k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n b\u00e0i b\u1ea3n, kh\u00f4ng ch\u1ec9 xin vi\u1ec7c \u0111\u1ec3 “l\u1ea5p ch\u1ed7 tr\u1ed1ng”.<\/p>\n

N\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m trong ng\u00e0nh kh\u00e1ch s\u1ea1n, h\u00e3y tham kh\u1ea3o c\u00e1c v\u1ecb tr\u00ed \u0111ang tuy\u1ec3n t\u1ea1i vi\u1ec7c l\u00e0m kh\u00e1ch s\u1ea1n tr\u00ean CareerLink<\/a> \u0111\u1ec3 c\u1eadp nh\u1eadt y\u00eau c\u1ea7u th\u1ef1c t\u1ebf t\u1eeb nh\u00e0 tuy\u1ec3n d\u1ee5ng.<\/p>\n\n\n\n\n\n\n\n\n\n\n
Ti\u00eau ch\u00ed<\/th>\nM\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n (1\u20132 n\u0103m)<\/th>\nM\u1ee5c ti\u00eau d\u00e0i h\u1ea1n (3\u20135 n\u0103m)<\/th>\n<\/tr>\n<\/thead>\n
Tr\u1ecdng t\u00e2m<\/td>\nR\u00e8n k\u1ef9 n\u0103ng giao ti\u1ebfp, quy tr\u00ecnh check-in\/check-out<\/td>\nTh\u0103ng ti\u1ebfn l\u00ean Supervisor ho\u1eb7c Front Office Manager<\/td>\n<\/tr>\n
Ch\u1ee9ng ch\u1ec9<\/td>\nCh\u1ee9ng ch\u1ec9 nghi\u1ec7p v\u1ee5 l\u1ec5 t\u00e2n, TOEIC 600+<\/td>\nCh\u1ee9ng ch\u1ec9 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (AHLEI \u2013 CHA)<\/td>\n<\/tr>\n
K\u1ef9 n\u0103ng b\u1ed5 sung<\/td>\nTh\u00e0nh th\u1ea1o ph\u1ea7n m\u1ec1m Opera PMS, k\u1ef9 n\u0103ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/td>\nQu\u1ea3n l\u00fd \u0111\u1ed9i nh\u00f3m, l\u1eadp k\u1ebf ho\u1ea1ch v\u1eadn h\u00e0nh<\/td>\n<\/tr>\n
K\u1ebft qu\u1ea3 mong \u0111\u1ee3i<\/td>\nHo\u00e0n th\u00e0nh t\u1ed1t nhi\u1ec7m v\u1ee5, \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c<\/td>\n\u0110\u1ea3m nh\u1eadn v\u1ecb tr\u00ed qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn ti\u1ec1n s\u1ea3nh<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n

Vi\u1ec7c chu\u1ea9n b\u1ecb c\u1ea3 hai lo\u1ea1i m\u1ee5c ti\u00eau cho th\u1ea5y \u1ee9ng vi\u00ean kh\u00f4ng ch\u1ec9 mu\u1ed1n l\u00e0m l\u1ec5 t\u00e2n ng\u1eafn h\u1ea1n m\u00e0 th\u1ef1c s\u1ef1 xem \u0111\u00e2y l\u00e0 con \u0111\u01b0\u1eddng s\u1ef1 nghi\u1ec7p l\u00e2u d\u00e0i.<\/p>\n

3. K\u1ef9 n\u0103ng c\u1ea7n nh\u1ea5n m\u1ea1nh khi vi\u1ebft m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n<\/h2>\n

\u0110\u1ec3 ph\u1ea7n m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p c\u00f3 s\u1ee9c thuy\u1ebft ph\u1ee5c, \u1ee9ng vi\u00ean n\u00ean g\u1eafn k\u1ebft \u0111\u1ecbnh h\u01b0\u1edbng v\u1edbi c\u00e1c k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 m\u00e0 nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111ang t\u00ecm ki\u1ebfm. Ng\u00e0nh l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n v\u00e0 l\u1ec5 t\u00e2n v\u0103n ph\u00f2ng (Office Receptionist) c\u00f3 nh\u1eefng y\u00eau c\u1ea7u k\u1ef9 n\u0103ng kh\u00e1c nhau, nh\u01b0ng \u0111\u1ec1u chia s\u1ebb n\u1ec1n t\u1ea3ng chung v\u1ec1 giao ti\u1ebfp v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng. \u1ee8ng vi\u00ean c\u1ea7n x\u00e1c \u0111\u1ecbnh r\u00f5 m\u00ecnh \u0111ang h\u01b0\u1edbng t\u1edbi ph\u00e2n kh\u00fac n\u00e0o \u0111\u1ec3 vi\u1ebft m\u1ee5c ti\u00eau ph\u00f9 h\u1ee3p.<\/p>\n

\u2013 K\u1ef9 n\u0103ng giao ti\u1ebfp \u0111a ng\u00f4n ng\u1eef l\u00e0 l\u1ee3i th\u1ebf l\u1edbn, \u0111\u1eb7c bi\u1ec7t ti\u1ebfng Anh, ti\u1ebfng Trung ho\u1eb7c ti\u1ebfng Nh\u1eadt t\u00f9y theo ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

\u2013 Kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n nh\u01b0 Opera PMS, Cloudbeds ho\u1eb7c RoomRaccoon gi\u00fap \u1ee9ng vi\u00ean n\u1ed5i b\u1eadt h\u01a1n so v\u1edbi ng\u01b0\u1eddi ch\u1ec9 c\u00f3 k\u1ef9 n\u0103ng c\u01a1 b\u1ea3n.<\/p>\n

\u2013 K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng b\u1ea5t ng\u1edd cho th\u1ea5y \u1ee9ng vi\u00ean c\u00f3 th\u1ec3 duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 ngay c\u1ea3 khi g\u1eb7p \u00e1p l\u1ef1c.<\/p>\n

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“M\u1ed9t l\u1ec5 t\u00e2n gi\u1ecfi kh\u00f4ng ch\u1ec9 ch\u00e0o \u0111\u00f3n kh\u00e1ch b\u1eb1ng n\u1ee5 c\u01b0\u1eddi m\u00e0 c\u00f2n t\u1ea1o ra tr\u1ea3i nghi\u1ec7m khi\u1ebfn kh\u00e1ch mu\u1ed1n quay l\u1ea1i.” \u2013 Nguy\u00ean t\u1eafc d\u1ecbch v\u1ee5 ng\u00e0nh hospitality.<\/p>\n<\/blockquote>\n

B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 tham kh\u1ea3o th\u00eam 6 k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 trong CV ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/a> \u0111\u1ec3 b\u1ed5 sung th\u00eam \u00fd t\u01b0\u1edfng cho ph\u1ea7n k\u1ef9 n\u0103ng trong CV l\u1ec5 t\u00e2n.<\/p>\n

Ngo\u00e0i k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n, c\u00e1c ch\u1ee9ng ch\u1ec9 nh\u01b0 Ch\u1ee9ng ch\u1ec9 nghi\u1ec7p v\u1ee5 l\u1ec5 t\u00e2n do T\u1ed5ng c\u1ee5c Du l\u1ecbch c\u1ea5p, ch\u1ee9ng ch\u1ec9 TOEIC ho\u1eb7c IELTS, hay ch\u1ee9ng ch\u1ec9 s\u01a1 c\u1ea5p c\u1ee9u \u0111\u1ec1u l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 t\u0103ng gi\u00e1 tr\u1ecb cho m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p. \u1ee8ng vi\u00ean n\u00ean \u0111\u1ec1 c\u1eadp c\u1ee5 th\u1ec3 k\u1ebf ho\u1ea1ch \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c ch\u1ee9ng ch\u1ec9 n\u00e0y trong m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n.<\/p>\n

4. M\u1eabu m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n theo t\u1eebng c\u1ea5p \u0111\u1ed9<\/h2>\n

T\u00f9y theo kinh nghi\u1ec7m v\u00e0 giai \u0111o\u1ea1n s\u1ef1 nghi\u1ec7p, c\u00e1ch vi\u1ebft m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p s\u1ebd kh\u00e1c nhau. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ba m\u1eabu tham kh\u1ea3o ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng c\u1ea5p \u0111\u1ed9 \u1ee9ng vi\u00ean, t\u1eeb sinh vi\u00ean m\u1edbi t\u1ed1t nghi\u1ec7p \u0111\u1ebfn ng\u01b0\u1eddi c\u00f3 kinh nghi\u1ec7m mu\u1ed1n th\u0103ng ti\u1ebfn.<\/p>\n\n\n

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L\u01b0u \u00fd quan tr\u1ecdng<\/strong><\/p>\n

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\u2013 Kh\u00f4ng sao ch\u00e9p y nguy\u00ean m\u1eabu, h\u00e3y \u0111i\u1ec1u ch\u1ec9nh theo ho\u00e0n c\u1ea3nh c\u00e1 nh\u00e2n v\u00e0 y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a v\u1ecb tr\u00ed \u1ee9ng tuy\u1ec3n.<\/p>\n

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\u2013 Tr\u00e1nh vi\u1ebft m\u1ee5c ti\u00eau qu\u00e1 chung chung nh\u01b0 “mu\u1ed1n ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n” m\u00e0 kh\u00f4ng \u0111\u1ec1 c\u1eadp l\u0129nh v\u1ef1c hay k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3.<\/p>\n<\/div>\n\n\n

M\u1eabu cho sinh vi\u00ean m\u1edbi t\u1ed1t nghi\u1ec7p<\/h3>\n

“V\u1edbi n\u1ec1n t\u1ea3ng c\u1eed nh\u00e2n Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n v\u00e0 ch\u1ee9ng ch\u1ec9 TOEIC 700, t\u00f4i mong mu\u1ed1n b\u1eaft \u0111\u1ea7u s\u1ef1 nghi\u1ec7p t\u1ea1i v\u1ecb tr\u00ed l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 4\u20135 sao. Trong 1\u20132 n\u0103m \u0111\u1ea7u, t\u00f4i \u0111\u1eb7t m\u1ee5c ti\u00eau th\u00e0nh th\u1ea1o quy tr\u00ecnh v\u1eadn h\u00e0nh ti\u1ec1n s\u1ea3nh v\u00e0 ph\u1ea7n m\u1ec1m Opera PMS. V\u1ec1 d\u00e0i h\u1ea1n, t\u00f4i h\u01b0\u1edbng t\u1edbi v\u1ecb tr\u00ed Guest Relations Officer \u0111\u1ec3 ph\u00e1t huy kh\u1ea3 n\u0103ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng VIP.”<\/p>\n

M\u1eabu cho \u1ee9ng vi\u00ean c\u00f3 2\u20133 n\u0103m kinh nghi\u1ec7m<\/h3>\n

“Sau 2 n\u0103m l\u00e0m l\u1ec5 t\u00e2n t\u1ea1i kh\u00e1ch s\u1ea1n 4 sao, t\u00f4i \u0111\u00e3 th\u00e0nh th\u1ea1o quy tr\u00ecnh check-in\/check-out, x\u1eed l\u00fd \u0111\u1eb7t ph\u00f2ng qua OTA v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i. M\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n c\u1ee7a t\u00f4i l\u00e0 n\u00e2ng cao k\u1ef9 n\u0103ng upselling v\u00e0 ho\u00e0n th\u00e0nh ch\u1ee9ng ch\u1ec9 CHA c\u1ee7a AHLEI. Trong 3\u20135 n\u0103m t\u1edbi, t\u00f4i h\u01b0\u1edbng t\u1edbi v\u1ecb tr\u00ed Front Office Supervisor \u0111\u1ec3 \u0111\u00f3ng g\u00f3p v\u00e0o vi\u1ec7c n\u00e2ng cao ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch s\u1ea1n.”<\/p>\n

M\u1eabu cho l\u1ec5 t\u00e2n v\u0103n ph\u00f2ng<\/h3>\n

“V\u1edbi 3 n\u0103m kinh nghi\u1ec7m l\u1ec5 t\u00e2n v\u0103n ph\u00f2ng t\u1ea1i c\u00f4ng ty n\u01b0\u1edbc ngo\u00e0i, t\u00f4i mong mu\u1ed1n ph\u00e1t tri\u1ec3n t\u1ea1i doanh nghi\u1ec7p c\u00f3 m\u00f4i tr\u01b0\u1eddng \u0111a qu\u1ed1c gia. M\u1ee5c ti\u00eau 1\u20132 n\u0103m t\u1edbi l\u00e0 n\u00e2ng cao k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd h\u00e0nh ch\u00ednh v\u00e0 th\u00e0nh th\u1ea1o th\u00eam ti\u1ebfng Nh\u1eadt N3. V\u1ec1 l\u00e2u d\u00e0i, t\u00f4i h\u01b0\u1edbng t\u1edbi v\u1ecb tr\u00ed Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn h\u00e0nh ch\u00ednh (Office Manager) \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh v\u1eadn h\u00e0nh v\u0103n ph\u00f2ng.”<\/p>\n

M\u1ed7i m\u1eabu \u0111\u1ec1u th\u1ec3 hi\u1ec7n ba y\u1ebfu t\u1ed1 then ch\u1ed1t: n\u1ec1n t\u1ea3ng hi\u1ec7n c\u00f3, k\u1ebf ho\u1ea1ch ng\u1eafn h\u1ea1n c\u1ee5 th\u1ec3 v\u00e0 h\u01b0\u1edbng ph\u00e1t tri\u1ec3n d\u00e0i h\u1ea1n r\u00f5 r\u00e0ng.<\/p>\n

5. Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn khi vi\u1ebft m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n<\/h2>\n

Nhi\u1ec1u \u1ee9ng vi\u00ean m\u1eafc ph\u1ea3i nh\u1eefng l\u1ed7i khi\u1ebfn ph\u1ea7n m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p tr\u1edf n\u00ean nh\u1ea1t nh\u00f2a ho\u1eb7c thi\u1ebfu chuy\u00ean nghi\u1ec7p. Vi\u1ec7c nh\u1eadn bi\u1ebft v\u00e0 tr\u00e1nh nh\u1eefng sai l\u1ea7m n\u00e0y s\u1ebd gi\u00fap CV c\u1ee7a b\u1ea1n n\u1ed5i b\u1eadt h\u01a1n trong m\u1eaft nh\u00e0 tuy\u1ec3n d\u1ee5ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u1ed7i th\u01b0\u1eddng g\u1eb7p nh\u1ea5t v\u00e0 c\u00e1ch kh\u1eafc ph\u1ee5c.<\/p>\n

\u2013 Vi\u1ebft m\u1ee5c ti\u00eau qu\u00e1 chung chung nh\u01b0 “mu\u1ed1n l\u00e0m vi\u1ec7c trong m\u00f4i tr\u01b0\u1eddng chuy\u00ean nghi\u1ec7p” m\u00e0 kh\u00f4ng \u0111\u1ec1 c\u1eadp c\u1ee5 th\u1ec3 ng\u00e0nh l\u1ec5 t\u00e2n hay k\u1ef9 n\u0103ng n\u00e0o c\u1ea7n ph\u00e1t tri\u1ec3n.<\/p>\n

\u2013 \u0110\u1eb7t m\u1ee5c ti\u00eau phi th\u1ef1c t\u1ebf, v\u00ed d\u1ee5 “tr\u1edf th\u00e0nh T\u1ed5ng Gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n trong 2 n\u0103m” khi ch\u01b0a c\u00f3 kinh nghi\u1ec7m qu\u1ea3n l\u00fd.<\/p>\n

\u2013 Sao ch\u00e9p m\u1eabu tr\u00ean m\u1ea1ng m\u00e0 kh\u00f4ng \u0111i\u1ec1u ch\u1ec9nh theo ho\u00e0n c\u1ea3nh c\u00e1 nh\u00e2n, khi\u1ebfn nh\u00e0 tuy\u1ec3n d\u1ee5ng nh\u1eadn ra ngay s\u1ef1 thi\u1ebfu \u0111\u1ea7u t\u01b0.<\/p>\n

\u2013 Kh\u00f4ng g\u1eafn m\u1ee5c ti\u00eau v\u1edbi y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a v\u1ecb tr\u00ed \u0111ang \u1ee9ng tuy\u1ec3n, t\u1ea1o c\u1ea3m gi\u00e1c \u1ee9ng vi\u00ean g\u1eedi CV h\u00e0ng lo\u1ea1t.<\/p>\n

Thay v\u00ec m\u1eafc nh\u1eefng l\u1ed7i tr\u00ean, h\u00e3y d\u00e0nh th\u1eddi gian nghi\u00ean c\u1ee9u v\u1ec1 doanh nghi\u1ec7p v\u00e0 v\u1ecb tr\u00ed tr\u01b0\u1edbc khi vi\u1ebft. M\u1ed9t m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p t\u1ed1t c\u1ea7n th\u1ec3 hi\u1ec7n s\u1ef1 am hi\u1ec3u v\u1ec1 ng\u00e0nh v\u00e0 s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a doanh nghi\u1ec7p.<\/p>\n\n\n

\n

<\/p>

M\u1eb9o h\u1eefu \u00edch<\/strong><\/p>\n

<\/p>

\u2013 Tr\u01b0\u1edbc khi vi\u1ebft m\u1ee5c ti\u00eau, h\u00e3y \u0111\u1ecdc k\u1ef9 m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c (JD) v\u00e0 l\u1ed3ng gh\u00e9p c\u00e1c t\u1eeb kh\u00f3a trong JD v\u00e0o ph\u1ea7n m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n.<\/p>\n

<\/p>

\u2013 S\u1eed d\u1ee5ng con s\u1ed1 c\u1ee5 th\u1ec3 khi c\u00f3 th\u1ec3, v\u00ed d\u1ee5 “\u0111\u1ea1t TOEIC 750 trong 6 th\u00e1ng” thay v\u00ec “c\u1ea3i thi\u1ec7n ti\u1ebfng Anh”.<\/p>\n<\/div>\n\n\n\n

6. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n\n\n\n

1. M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n n\u00ean vi\u1ebft bao nhi\u00eau d\u00f2ng trong CV?<\/em><\/strong><\/p>\n\n\n\n

Ph\u1ea7n m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n n\u00ean vi\u1ebft t\u1eeb 3\u20135 d\u00f2ng, t\u01b0\u01a1ng \u0111\u01b0\u01a1ng kho\u1ea3ng 50\u201380 t\u1eeb. N\u1ed9i dung c\u1ea7n ng\u1eafn g\u1ecdn, s\u00fac t\u00edch nh\u01b0ng \u0111\u1ee7 th\u1ec3 hi\u1ec7n \u0111\u1ecbnh h\u01b0\u1edbng ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n. Tr\u00e1nh vi\u1ebft qu\u00e1 d\u00e0i v\u00ec nh\u00e0 tuy\u1ec3n d\u1ee5ng th\u01b0\u1eddng ch\u1ec9 d\u00e0nh 6\u201310 gi\u00e2y \u0111\u1ec3 l\u01b0\u1edbt qua ph\u1ea7n n\u00e0y.<\/p>\n\n\n\n

2. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n v\u00e0 l\u1ec5 t\u00e2n v\u0103n ph\u00f2ng c\u00f3 vi\u1ebft m\u1ee5c ti\u00eau kh\u00e1c nhau kh\u00f4ng?<\/em><\/strong><\/p>\n\n\n\n

C\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t r\u00f5 r\u00e0ng. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n n\u00ean nh\u1ea5n m\u1ea1nh k\u1ef9 n\u0103ng hospitality, ph\u1ea7n m\u1ec1m PMS v\u00e0 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn trong ng\u00e0nh kh\u00e1ch s\u1ea1n. Trong khi \u0111\u00f3, l\u1ec5 t\u00e2n v\u0103n ph\u00f2ng t\u1eadp trung v\u00e0o k\u1ef9 n\u0103ng h\u00e0nh ch\u00ednh, qu\u1ea3n l\u00fd l\u1ecbch h\u1ecdp v\u00e0 h\u01b0\u1edbng ph\u00e1t tri\u1ec3n sang Office Manager ho\u1eb7c Executive Assistant.<\/p>\n\n\n\n

3. \u1ee8ng vi\u00ean ch\u01b0a c\u00f3 kinh nghi\u1ec7m l\u1ec5 t\u00e2n n\u00ean vi\u1ebft m\u1ee5c ti\u00eau th\u1ebf n\u00e0o?<\/em><\/strong><\/p>\n\n\n\n

\u1ee8ng vi\u00ean ch\u01b0a c\u00f3 kinh nghi\u1ec7m n\u00ean t\u1eadp trung v\u00e0o n\u1ec1n t\u1ea3ng h\u1ecdc v\u1ea5n, k\u1ef9 n\u0103ng m\u1ec1m v\u00e0 s\u1ef1 s\u1eb5n s\u00e0ng h\u1ecdc h\u1ecfi. H\u00e3y \u0111\u1ec1 c\u1eadp c\u00e1c ho\u1ea1t \u0111\u1ed9ng li\u00ean quan nh\u01b0 th\u1ef1c t\u1eadp, t\u00ecnh nguy\u1ec7n ho\u1eb7c c\u00f4ng vi\u1ec7c b\u00e1n th\u1eddi gian c\u00f3 y\u1ebfu t\u1ed1 giao ti\u1ebfp \u0111\u1ec3 ch\u1ee9ng minh kh\u1ea3 n\u0103ng ph\u00f9 h\u1ee3p v\u1edbi v\u1ecb tr\u00ed l\u1ec5 t\u00e2n.<\/p>\n\n\n\n

Vi\u1ebft m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n<\/strong> chuy\u00ean nghi\u1ec7p \u0111\u00f2i h\u1ecfi s\u1ef1 c\u00e2n b\u1eb1ng gi\u1eefa tham v\u1ecdng c\u00e1 nh\u00e2n v\u00e0 th\u1ef1c t\u1ebf ng\u00e0nh. \u1ee8ng vi\u00ean c\u1ea7n tr\u00ecnh b\u00e0y r\u00f5 r\u00e0ng k\u1ebf ho\u1ea1ch ng\u1eafn h\u1ea1n l\u1eabn d\u00e0i h\u1ea1n, g\u1eafn v\u1edbi k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 v\u00e0 ch\u1ee9ng ch\u1ec9 li\u00ean quan. H\u00e3y nh\u1edb r\u1eb1ng m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p kh\u00f4ng ph\u1ea3i l\u00e0 l\u1eddi h\u1ee9a su\u00f4ng m\u00e0 l\u00e0 b\u1ea3n k\u1ebf ho\u1ea1ch cho th\u1ea5y b\u1ea1n \u0111\u00e3 suy ngh\u0129 nghi\u00eam t\u00fac v\u1ec1 con \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n trong l\u0129nh v\u1ef1c l\u1ec5 t\u00e2n v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

Minh An<\/strong><\/p>\n\n\n\n

B\u00e0i vi\u1ebft mang t\u00ednh tham kh\u1ea3o, th\u00f4ng tin c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1ecb tr\u01b0\u1eddng v\u00e0 doanh nghi\u1ec7p.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

M\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p l\u1ec5 t\u00e2n c\u1ea7n vi\u1ebft th\u1ebf n\u00e0o \u0111\u1ec3 g\u00e2y \u1ea5n t\u01b0\u1ee3ng nh\u00e0 tuy\u1ec3n d\u1ee5ng? Tham kh\u1ea3o m\u1eabu m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n, d\u00e0i h\u1ea1n v\u00e0 m\u1eb9o tr\u00ecnh b\u00e0y CV l\u1ec5 t\u00e2n.<\/p>\n","protected":false},"author":58,"featured_media":18720,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-18626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/18626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=18626"}],"version-history":[{"count":4,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/18626\/revisions"}],"predecessor-version":[{"id":22327,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/18626\/revisions\/22327"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/18720"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=18626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=18626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=18626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}