{"id":182,"date":"2021-02-19T20:09:00","date_gmt":"2021-02-19T13:09:00","guid":{"rendered":"http:\/\/localhost:18081\/cam-nang-7mb66-xoc-dia\/?p=182"},"modified":"2026-03-25T10:26:38","modified_gmt":"2026-03-25T03:26:38","slug":"nghe-lay-khach-hang-lam-niem-vui-lay-nhan-vien-lam-ban","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/ke-cau-chuyen-nghe\/nghe-lay-khach-hang-lam-niem-vui-lay-nhan-vien-lam-ban","title":{"rendered":"Ngh\u1ec1 l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m ni\u1ec1m vui, l\u1ea5y nh\u00e2n vi\u00ean l\u00e0m b\u1ea1n"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

Th\u00fay Vi – qu\u1ea3n l\u00fd m\u1ed9t c\u1eeda h\u00e0ng coffee \u1edf TP.HCM, l\u00e0 nh\u00e2n v\u1eadt n\u1eef th\u1ee9 3 trong series \u201cK\u1ec3 c\u00e2u chuy\u1ec7n ngh\u1ec1\u201d, c\u00f4 \u0111\u1ea1i di\u1ec7n \u0111\u1ec3 k\u1ec3 c\u00e2u chuy\u1ec7n ng\u00e0nh d\u1ecbch v\u1ee5 v\u00e0 t\u00ecnh y\u00eau c\u1ee7a m\u00ecnh \u0111\u1ed1i v\u1edbi ngh\u1ec1. Kh\u00f4ng y\u00eau th\u00edch v\u00ec v\u1ebb h\u00e0o nho\u00e1ng, xa hoa c\u1ee7a ng\u00e0nh d\u1ecbch v\u1ee5 nh\u01b0 ng\u01b0\u1eddi ta th\u01b0\u1eddng n\u00f3i, Th\u00fay Vi y\u00eau c\u00f4ng vi\u1ec7c v\u00ec nh\u1eefng \u0111i\u1ec1u b\u00ecnh d\u1ecb kh\u00e1c. V\u1eady ng\u00e0nh d\u1ecbch v\u1ee5 c\u00f3 g\u00ec m\u00e0 c\u00f4 y\u00eau th\u00edch \u0111\u1ebfn th\u1ebf? H\u00e3y t\u00ecm hi\u1ec3u qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!<\/p>\n\n\n\n

Xo\u1ea3ng\u2026 \u00c0ooooo\u2026 Ti\u1ebfng v\u00e0i ba c\u00e1i ly ch\u1ea1m s\u00e0n v\u00e0 ngay sau \u0111\u00f3, ti\u1ebfng n\u01b0\u1edbc \u0111\u1ed5 \u00e0o \u1ea1t l\u00ean ng\u01b0\u1eddi kh\u00e1ch l\u00e0m Th\u00fay Vi ph\u00e1t ho\u1ea3ng. \u201cAnh \u01a1i, em xin l\u1ed7i.\u201d \u201cAnh \u01a1i, anh c\u00f3 sao kh\u00f4ng? \u0110\u1ec3 em k\u00eau qu\u1ea7y l\u00e0m l\u1ea1i n\u01b0\u1edbc cho anh nha. Em xin l\u1ed7i anh nhi\u1ec1u l\u1eafm.\u201d – Th\u00fay Vi v\u1eeba h\u1ea5p t\u1ea5p gom h\u1ebft kh\u0103n gi\u1ea5y \u1edf qu\u1ea7y \u0111\u1ebfn lau cho kh\u00e1ch v\u1eeba lu\u00f4n mi\u1ec7ng xin l\u1ed7i r\u1ed1i r\u00edt.<\/p><\/blockquote>\n\n\n\n

\u201c\u0110\u1ebfn gi\u1edd nh\u1eafc l\u1ea1i v\u1eabn c\u1ea3m th\u1ea5y s\u1ee3.\u201d – Th\u00fay Vi chia s\u1ebb khi nh\u1eafc l\u1ea1i m\u1ed9t k\u1ec9 ni\u1ec7m kh\u00f3 qu\u00ean v\u00e0o nh\u1eefng ng\u00e0y \u0111\u1ea7u ch\u1eadp ch\u1eefng l\u00e0m part-time \u1edf qu\u00e1n coffee. T\u1eeb m\u1ed9t c\u00f4 g\u00e1i s\u1ee3 s\u1ec7t khi x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ebfn m\u1ed9t qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng t\u1ef1 tin v\u00e0 b\u1ea3n l\u0129nh tr\u01b0\u1edbc m\u1ecdi t\u00ecnh hu\u1ed1ng, Th\u00fay Vi \u0111\u00e3 tr\u01b0\u1edfng th\u00e0nh r\u1ea5t nhi\u1ec1u so v\u1edbi 3 n\u0103m tr\u01b0\u1edbc \u0111\u00e2y. \u201cNg\u00e0nh d\u1ecbch v\u1ee5 \u0111\u00e3 gi\u00fap m\u00ecnh h\u1ecdc h\u1ecfi v\u00e0 tr\u01b0\u1edfng th\u00e0nh r\u1ea5t nhi\u1ec1u\u201d – Th\u00fay Vi n\u00f3i.<\/p>\n\n\n\n

\u201cCh\u01b0a bao gi\u1edd ngh\u0129 c\u00f3 th\u1ec3 g\u1eafn b\u00f3 l\u00e2u \u0111\u1ebfn v\u1eady!\u201d<\/strong><\/h3>\n\n\n\n
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D\u00f9 b\u1ea3n th\u00e2n v\u1eeba th\u00f4i vi\u1ec7c v\u00ec l\u00fd do s\u1ee9c kh\u1ecfe v\u00e0i th\u00e1ng tr\u01b0\u1edbc, nh\u01b0ng t\u00ecnh y\u00eau d\u00e0nh cho c\u00f4ng vi\u1ec7c v\u00e0 ng\u00e0nh d\u1ecbch v\u1ee5 v\u1eabn c\u00f2n \u0111\u00f3. \u0110\u00f3 l\u00e0 \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y Th\u00fay Vi th\u01b0\u1eddng xuy\u00ean lui t\u1edbi qu\u00e1n quen m\u1ed7i tu\u1ea7n.<\/p>\n\n\n\n

\u0110\u1ebfn v\u1edbi c\u00f4ng vi\u1ec7c ph\u1ee5c v\u1ee5 qu\u00e1n coffee ch\u1ec9 v\u00ec mu\u1ed1n gi\u1ebft th\u1eddi gian trong th\u1eddi gian ch\u1edd b\u1eb1ng t\u1ed1t nghi\u1ec7p, nh\u01b0ng cu\u1ed1i c\u00f9ng Th\u00fay Vi \u0111\u00e3 b\u1ecb cu\u1ed1n theo c\u00f4ng vi\u1ec7c n\u00e0y su\u1ed1t 3 n\u0103m. Sau khi l\u00e0m vi\u1ec7c \u1edf m\u00f4i tr\u01b0\u1eddng F&B n\u0103ng \u0111\u1ed9ng, c\u00f4 quy\u1ebft \u0111\u1ecbnh r\u1ebd h\u01b0\u1edbng t\u1eeb ng\u00e0nh T\u00e0i ch\u00ednh ng\u00e2n h\u00e0ng m\u00ecnh theo \u0111u\u1ed5i su\u1ed1t 4 n\u0103m \u0111\u1ea1i h\u1ecdc sang ng\u00e0nh D\u1ecbch v\u1ee5. \u201c\u0110i l\u00e0m r\u1ed3i m\u1edbi bi\u1ebft m\u00ecnh ph\u00f9 h\u1ee3p v\u1edbi m\u1ed9t c\u00f4ng vi\u1ec7c n\u0103ng \u0111\u1ed9ng h\u01a1n l\u00e0 vi\u1ec7c b\u00e0n gi\u1ea5y.\u201d – Th\u00fay Vi chia s\u1ebb v\u1ec1 l\u00ed do thay \u0111\u1ed5i s\u1ef1 l\u1ef1a ch\u1ecdn c\u1ee7a m\u00ecnh.<\/p>\n<\/div><\/div>\n\n\n\n

B\u1ea3n th\u00e2n ch\u01b0a bao gi\u1edd ngh\u0129 c\u00f3 th\u1ec3 g\u1eafn b\u00f3 v\u1edbi c\u00f4ng vi\u1ec7c trong ng\u00e0nh d\u1ecbch v\u1ee5 l\u00e2u d\u00e0i nh\u01b0ng \u201cC\u00e0ng l\u00e0m, c\u00e0ng vui, c\u00e0ng th\u00edch v\u00ec nh\u1eefng k\u1ec9 ni\u1ec7m v\u00e0 th\u00e0nh t\u00edch m\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c\u201d – Th\u00fay Vi c\u01b0\u1eddi t\u01b0\u01a1i n\u00f3i. M\u1ed7i v\u1ecb tr\u00ed m\u00e0 Th\u00fay Vi \u0111\u1ea3m nhi\u1ec7m \u0111\u1ec1u c\u00f3 nh\u1eefng th\u1eed th\u00e1ch v\u00e0 b\u00e0i h\u1ecdc m\u1edbi m\u00e0 c\u00f4 ph\u1ea3i tr\u1ea3i qua. Nh\u01b0ng, Th\u00fay Vi lu\u00f4n l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh v\u00e0 \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t th\u0103ng ti\u1ebfn trong m\u1ed9t kho\u1ea3ng th\u1eddi gian ng\u1eafn.<\/p>\n\n\n\n

\u201cC\u00e0ng l\u00e0m, c\u00e0ng vui, c\u00e0ng th\u00edch v\u00ec nh\u1eefng k\u1ec9 ni\u1ec7m v\u00e0 th\u00e0nh t\u00edch m\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c\u201d<\/p><\/blockquote>\n\n\n\n

Ch\u00ednh nh\u1edd v\u00e0o nh\u1eefng th\u00e0nh t\u00edch c\u00f4ng vi\u1ec7c m\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c, Th\u00fay Vi m\u1edbi nh\u1eadn ra m\u00ecnh c\u00f3 kh\u1ea3 n\u0103ng l\u00e0m t\u1ed1t trong ng\u00e0nh d\u1ecbch v\u1ee5. V\u00e0 t\u1eeb \u0111\u00f3, ni\u1ec1m y\u00eau th\u00edch c\u00f4ng vi\u1ec7c l\u1edbn d\u1ea7n t\u1eeb l\u00fac n\u00e0o kh\u00f4ng hay.<\/p>\n\n\n\n

B\u1eaft \u0111\u1ea7u v\u1edbi vai tr\u00f2 part-time v\u00e0 tr\u1edf th\u00e0nh qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng trong v\u00f2ng 1 n\u0103m r\u01b0\u1ee1i l\u00e0 kho\u1ea3ng th\u1eddi gian t\u01b0\u01a1ng \u0111\u1ed1i nhanh so v\u1edbi nh\u1eefng \u1ee9ng vi\u00ean kh\u00e1c. \u201cM\u00ecnh ngh\u0129 m\u00ecnh \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eed th\u0103ng ti\u1ebfn nhanh b\u1edfi v\u00ec m\u00ecnh c\u00f3 n\u0103ng l\u1ef1c, x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng t\u1ed1t v\u00e0 may m\u1eafn c\u0169ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft.\u201d – Th\u00fay Vi chia s\u1ebb. T\u1eeb khi b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c \u1edf v\u1ecb tr\u00ed part-time, Th\u00fay Vi \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eed v\u1ecb tr\u00ed cashier ch\u00ednh – v\u1ecb tr\u00ed th\u01b0\u1eddng ch\u1ec9 c\u00f3 nh\u00e2n vi\u00ean full-time n\u1eafm gi\u1eef.<\/p>\n\n\n\n

M\u00ecnh ngh\u0129 m\u00ecnh \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eed th\u0103ng ti\u1ebfn nhanh b\u1edfi v\u00ec m\u00ecnh c\u00f3 n\u0103ng l\u1ef1c, x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng t\u1ed1t v\u00e0 may m\u1eafn c\u0169ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft.<\/em><\/p><\/blockquote>\n\n\n\n

Ch\u1ec9 sau 3 th\u00e1ng l\u00e0m vi\u1ec7c, c\u00f4 l\u1ea1i \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t l\u00ean v\u1ecb tr\u00ed full-time c\u1ee7a qu\u00e1n. Nh\u1edd l\u00e0m t\u1ed1t c\u00e1c k\u1ef9 n\u0103ng nh\u01b0: ph\u1ee5c v\u1ee5 t\u1ed1t, qu\u1ea3n l\u00fd qu\u1ea7y bar t\u1ed1t v\u00e0 quan tr\u1ecdng nh\u1ea5t l\u00e0 k\u1ef9 n\u0103ng quan s\u00e1t t\u1ed1t, \u0111\u00e3 mang \u0111\u1ebfn cho Th\u00fay Vi c\u01a1 h\u1ed9i tr\u1edf th\u00e0nh key-staff (qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean). Sau m\u1ed9t th\u1eddi gian lu\u00e2n chuy\u1ec3n l\u00e0m key-staff \u1edf chi nh\u00e1nh kh\u00e1c, Th\u00fay Vi \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd c\u1eed \u0111i training tr\u1edf th\u00e0nh Supervisor (qu\u1ea3n l\u00fd ca) v\u00e0 cu\u1ed1i c\u00f9ng c\u00f4 tr\u1edf th\u00e0nh Store Manager (qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng).<\/p>\n\n\n\n

Nh\u1edd v\u00e0o n\u0103ng l\u1ef1c c\u1ee7a m\u00ecnh, Th\u00fay Vi \u0111\u00e3 qu\u1ea3n l\u00fd t\u1ed1t v\u00e0 n\u00e2ng cao doanh s\u1ed1 \u1edf c\u1eeda h\u00e0ng trong v\u00f2ng 1 n\u0103m. \u0110i\u1ec1u n\u00e0y t\u1ea1o c\u01a1 h\u1ed9i cho Th\u00fay Vi lu\u00e2n chuy\u1ec3n l\u00e0m SM (Store Manager) \u1edf chi nh\u00e1nh l\u1edbn h\u01a1n.<\/p>\n\n\n\n

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\u201cCh\u01b0a bao gi\u1edd c\u00f3 th\u1ec3 ngh\u0129 m\u00ecnh c\u00f3 th\u1ec3 l\u00e0m l\u00e2u \u0111\u1ebfn nh\u01b0 v\u1eady. M\u00ecnh y\u00eau c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh v\u00ec m\u00ecnh c\u00f3 kh\u1ea3 n\u0103ng v\u00e0 c\u00f3 k\u1ebft qu\u1ea3 t\u1ed1t.\u201d – Th\u00fay Vi t\u00e2m s\u1ef1. Th\u00fay Vi l\u00e0 nh\u00e2n ch\u1ee9ng cho th\u1ea5y ch\u1ec9 c\u1ea7n c\u00f4ng vi\u1ec7c m\u00ecnh l\u00e0m c\u00f3 k\u1ebft qu\u1ea3 t\u1ed1t th\u00ec \u1eaft h\u1eb3n t\u00ecnh y\u00eau d\u00e0nh cho c\u00f4ng vi\u1ec7c s\u1ebd d\u1ea7n n\u1ea3y sinh.<\/p>\n\n\n\n

\u201cM\u1ed7i c\u1eeda h\u00e0ng l\u00e0 m\u1ed9t gia \u0111\u00ecnh\u201d<\/strong><\/h3>\n\n\n\n

\u201cKh\u00f4ng ch\u1ec9 l\u00e0 th\u00e0nh t\u00edch, nh\u1eefng k\u1ec9 ni\u1ec7m v\u00e0 kh\u00f3 kh\u0103n b\u00ean c\u00e1c b\u1ea1n \u0111\u1ed3ng nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 \u0111i\u1ec1u khi\u1ebfn m\u00ecnh b\u1ecb cu\u1ed1n v\u00e0o c\u00f4ng vi\u1ec7c n\u00e0y.\u201d – Th\u00fay Vi n\u00f3i. B\u00ean c\u1ea1nh nh\u1eefng th\u00e0nh t\u00edch Th\u00fay Vi \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00ec c\u00f4 cho r\u1eb1ng \u0111\u1ed3ng nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 hai y\u1ebfu t\u1ed1 quan tr\u1ecdng l\u00e0m c\u00f4 y\u00eau m\u1ebfn ng\u00e0nh d\u1ecbch v\u1ee5.<\/p>\n\n\n\n

\u201cC\u00f3 c\u1ea3m gi\u00e1c m\u00ecnh c\u00f3 th\u00eam m\u1ed9t gia \u0111\u00ecnh v\u1eady!\u201d – \u0111\u00f3 l\u00e0 nh\u1eefng l\u1eddi t\u00e2m s\u1ef1 th\u1eadt l\u00f2ng c\u1ee7a Th\u00fay Vi \u0111\u1ed1i v\u1edbi nh\u1eefng b\u1ea1n \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh. \u0110\u1ed1i v\u1edbi c\u00e1 nh\u00e2n c\u00f4, m\u1ed7i nh\u00e2n vi\u00ean \u1edf c\u1eeda h\u00e0ng l\u00e0 m\u1ed9t th\u00e0nh vi\u00ean trong \u0111\u1ea1i gia \u0111\u00ecnh. \u201cM\u00ecnh \u1edf c\u1eeda h\u00e0ng v\u1edbi b\u1ea1n c\u00f2n nhi\u1ec1u h\u01a1n l\u00e0 \u1edf nh\u00e0 v\u1edbi ba m\u1eb9 m\u00ecnh\u201d – T\u1ea7n su\u1ea5t g\u1eb7p g\u1ee1 v\u00e0 b\u00ean nhau gi\u1eefa Th\u00fay Vi v\u00e0 c\u00e1c b\u1ea1n \u0111\u1ed3ng nghi\u1ec7p ph\u1ea3i \u00edt nh\u1ea5t 8 ti\u1ebfng m\u1ed7i ng\u00e0y n\u00ean c\u00f4 lu\u00f4n mu\u1ed1n t\u1ea1o m\u1ed9t kh\u00f4ng gian l\u00e0m vi\u1ec7c \u0111o\u00e0n k\u1ebft, tho\u1ea3i m\u00e1i tr\u00ean c\u01b0\u01a1ng v\u1ecb nh\u1eefng ng\u01b0\u1eddi b\u1ea1n, ng\u01b0\u1eddi anh em, ch\u1ee9 kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf m\u1ed1i quan h\u1ec7 \u0111\u1ed3ng nghi\u1ec7p. V\u00ec th\u1ebf, v\u1edbi vai tr\u00f2 l\u00e0 SM c\u1ee7a m\u1ed9t c\u1eeda h\u00e0ng, Th\u00fay Vi lu\u00f4n bi\u1ebft c\u00e1ch qu\u1ea3n l\u00fd, k\u1ebft n\u1ed1i con ng\u01b0\u1eddi. V\u00e0 Th\u00fay Vi c\u0169ng cho r\u1eb1ng vi\u1ec7c \u201cqu\u1ea3n l\u00fd con ng\u01b0\u1eddi\u201d l\u00e0 \u0111i\u1ec1u kh\u00f3 kh\u0103n nh\u1ea5t nh\u01b0ng c\u0169ng l\u00e0 \u0111i\u1ec1u th\u00fa v\u1ecb nh\u1ea5t c\u1ee7a ng\u01b0\u1eddi l\u00e0m d\u1ecbch v\u1ee5.<\/p>\n\n\n\n

\u201cKh\u00f4ng ch\u1ec9 l\u00e0 th\u00e0nh t\u00edch, nh\u1eefng k\u1ec9 ni\u1ec7m v\u00e0 kh\u00f3 kh\u0103n b\u00ean c\u00e1c b\u1ea1n \u0111\u1ed3ng nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 \u0111i\u1ec1u khi\u1ebfn m\u00ecnh b\u1ecb cu\u1ed1n v\u00e0o c\u00f4ng vi\u1ec7c n\u00e0y.\u201d<\/em><\/p><\/blockquote>\n\n\n\n

\u0110\u1ed1i v\u1edbi Th\u00fay Vi, \u201cqu\u1ea3n l\u00fd con ng\u01b0\u1eddi\u201d c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 th\u0103ng ti\u1ebfn trong ng\u00e0nh d\u1ecbch v\u1ee5. \u201cCh\u1ec9 khi m\u00ecnh l\u00e0m cho c\u00e1c b\u1ea1n tho\u1ea3i m\u00e1i, xem nhau l\u00e0 m\u1ed9t \u0111\u1ed9i, th\u00ec ti\u1ebfn \u0111\u1ed9 c\u1ee7a c\u1eeda h\u00e0ng m\u1edbi tr\u01a1n tru v\u00e0 ho\u00e0n th\u00e0nh t\u1ed1t ch\u1ec9 ti\u00eau.\u201d – Th\u00fay Vi n\u00f3i. L\u00e0 ng\u01b0\u1eddi lu\u00f4n \u0111\u1ec1 cao tinh th\u1ea7n \u0111\u1ed3ng \u0111\u1ed9i trong c\u00f4ng vi\u1ec7c n\u00ean c\u00f4 lu\u00f4n ch\u1ee7 \u0111\u1ed9ng l\u00e0m vi\u1ec7c chung v\u1edbi m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec3 ti\u1ec7n b\u1ec1 ch\u1ec9 d\u1eabn.<\/p>\n\n\n\n

\u0110\u1eb7c bi\u1ec7t v\u00e0o nh\u1eefng d\u1ecbp \u0111\u00f4ng kh\u00e1ch nh\u01b0 ng\u00e0y l\u1ec5, T\u1ebft, Th\u00fay Vi lu\u00f4n t\u00fac tr\u1ef1c \u1edf c\u1eeda h\u00e0ng \u0111\u1ec3 \u201cch\u1ea1y \u0111ua\u201d c\u00f9ng team c\u1ee7a m\u00ecnh. \u201cV\u1edbi vai tr\u00f2 l\u00e0 qu\u1ea3n l\u00fd v\u00e0o nh\u1eefng ng\u00e0y kh\u00e1ch \u0111\u00f4ng, v\u1ecb tr\u00ed n\u00e0o thi\u1ebfu ng\u01b0\u1eddi l\u00e0 m\u00ecnh s\u1ebd \u0111\u1eafp v\u00f4 ch\u1ed7 \u0111\u00f3.\u201d – c\u00f4 c\u01b0\u1eddi n\u00f3i. Thay v\u00ec khi\u1ec3n tr\u00e1ch c\u00e1c b\u1ea1n khi l\u00e0m sai, c\u00f4 t\u1eadn d\u1ee5ng th\u1eddi gian \u0111\u1ec3 t\u00e2m s\u1ef1, h\u1ecfi han c\u00e1c b\u1ea1n t\u1eeb chuy\u1ec7n c\u00f4ng vi\u1ec7c \u0111\u1ebfn gia \u0111\u00ecnh.<\/p>\n\n\n\n

Ch\u00ednh nh\u1edd kh\u1ea3 n\u0103ng \u201cqu\u1ea3n l\u00fd con ng\u01b0\u1eddi\u201d t\u1ed1t c\u1ee7a m\u00ecnh, Th\u00fay Vi \u0111\u00e3 t\u1ea1o n\u00ean m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c tho\u1ea3i m\u00e1i t\u1eeb \u0111\u00f3 l\u00e0 ti\u1ec1n \u0111\u1ec1 gi\u00fap cho doanh s\u1ed1 l\u00e0m vi\u1ec7c c\u1ee7a c\u1eeda h\u00e0ng ph\u00e1t tri\u1ec3n.<\/p>\n\n\n\n

\"\"
Th\u00fay Vi (Th\u1ee9 ba t\u1eeb tr\u00e1i sang) c\u00f9ng \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh<\/figcaption><\/figure>\n\n\n\n

<\/p>\n\n\n\n

\u201cM\u1ed7i c\u1eeda h\u00e0ng l\u00e0 m\u1ed9t gia \u0111\u00ecnh, m\u1ed7i t\u1ec7p kh\u00e1ch c\u1ee7a c\u1eeda h\u00e0ng l\u00e0 m\u1ed9t gia \u0111\u00ecnh\u201d – Th\u00fay Vi cho r\u1eb1ng b\u00ean c\u1ea1nh c\u00e1c b\u1ea1n \u0111\u1ed3ng nghi\u1ec7p l\u00e0 th\u00e0nh vi\u00ean trong gia \u0111\u00ecnh, kh\u00e1ch h\u00e0ng c\u0169ng v\u1eady. V\u1edbi c\u01a1 ch\u1ebf lu\u00e2n phi\u00ean thay \u0111\u1ed5i c\u1eeda h\u00e0ng, Th\u00fay Vi \u0111\u00e3 c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp x\u00fac v\u1edbi nhi\u1ec1u t\u1ec7p kh\u00e1ch kh\u00e1c nhau. T\u1eeb \u0111\u00f3, c\u00f4 kh\u00f4ng ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c b\u00e0i h\u1ecdc \u1ee9ng x\u1eed v\u1edbi nhi\u1ec1u ki\u1ec3u ng\u01b0\u1eddi m\u00e0 c\u00f4 c\u00f2n tr\u1edf th\u00e0nh th\u00e0nh vi\u00ean \u1edf nhi\u1ec1u ki\u1ec3u gia \u0111\u00ecnh kh\u00e1c nhau. Thu\u1edf l\u00e0m \u1edf chi nh\u00e1nh c\u0169, gia \u0111\u00ecnh c\u1ee7a c\u00f4 \u0111a ph\u1ea7n l\u00e0 t\u1ec7p kh\u00e1ch d\u00e2n c\u01b0 v\u00e0 h\u1ecdc sinh. C\u00f2n l\u00fac \u1edf chi nh\u00e1nh m\u1edbi, ph\u1ea7n l\u1edbn th\u00e0nh vi\u00ean trong gia \u0111\u00ecnh l\u00e0 nh\u00e2n vi\u00ean v\u0103n ph\u00f2ng.<\/p>\n\n\n\n

\u201cM\u1ed7i c\u1eeda h\u00e0ng l\u00e0 m\u1ed9t gia \u0111\u00ecnh, m\u1ed7i t\u1ec7p kh\u00e1ch c\u1ee7a c\u1eeda h\u00e0ng l\u00e0 m\u1ed9t gia \u0111\u00ecnh\u201d<\/p><\/blockquote>\n\n\n\n

Kh\u00f4ng ch\u1ec9 g\u1eafn k\u1ebft v\u1edbi c\u00e1c b\u1ea1n \u0111\u1ed3ng nghi\u1ec7p, g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 ni\u1ec1m vui c\u1ee7a ng\u00e0nh d\u1ecbch v\u1ee5. Su\u1ed1t ba n\u0103m l\u00e0m vi\u1ec7c, Th\u00fay Vi \u0111\u00e3 c\u00f3 c\u01a1 h\u1ed9i g\u1eb7p g\u1ee1 v\u00e0 ti\u1ebfp x\u00fac v\u1edbi nhi\u1ec1u kh\u00e1ch h\u00e0ng r\u1ea5t d\u1ec5 m\u1ebfn. \u201cM\u1ea5y \u0111\u1ee9a \u0103n g\u00ec ch\u01b0a? \u0102n tr\u01b0a g\u00ec kh\u00f4ng, anh mua cho?\u201d hay \u201cT\u1ed1i qua l\u00e0m khuya qu\u00e1 h\u1ea3 m\u00e0 sao gi\u1edd nh\u00ecn m\u1ec7t m\u1ecfi v\u1eady em?\u201d – nh\u1eefng l\u1eddi h\u1ecfi th\u0103m nh\u1ecf nhoi v\u1eady c\u0169ng khi\u1ebfn cho m\u1ed9t ng\u00e0y c\u1ee7a ng\u01b0\u1eddi l\u00e0m d\u1ecbch v\u1ee5 tr\u1edf n\u00ean \u1ea5m \u00e1p h\u01a1n.<\/p>\n\n\n\n

Nh\u01b0ng b\u00ean c\u1ea1nh \u0111\u00f3, c\u0169ng c\u00f3 nh\u1eefng c\u00e2u chuy\u1ec7n \u201cd\u1edf kh\u00f3c d\u1edf c\u01b0\u1eddi\u201d m\u00e0 ng\u01b0\u1eddi l\u00e0m d\u1ecbch v\u1ee5 s\u1ebd g\u1eb7p ph\u1ea3i v\u00ec kh\u00e1ch h\u00e0ng l\u00e0 \u201cch\u00edn ng\u01b0\u1eddi m\u01b0\u1eddi \u00fd\u201d. T\u1eeb nh\u1eefng s\u1ef1 c\u1ed1 nh\u1ecf nh\u01b0 kh\u00e1ch ph\u00e0n n\u00e0n v\u00ec wifi y\u1ebfu, ph\u1ee5c v\u1ee5 n\u01b0\u1edbc ch\u1eadm, \u0111\u1ebfn nh\u1eefng s\u1ef1 c\u1ed1 l\u1edbn h\u01a1n nh\u01b0 kh\u00e1ch h\u00fat thu\u1ed1c trong ph\u00f2ng l\u1ea1nh, kh\u00e1ch s\u1eed d\u1ee5ng l\u1eddi l\u1ebd thi\u1ebfu t\u00f4n tr\u1ecdng\u2026 Th\u00fay Vi \u0111\u1ec1u ph\u1ea3i tr\u1ea3i qua m\u1ed7i ng\u00e0y nh\u01b0ng kh\u00f4ng v\u00ec v\u1eady m\u00e0 c\u00f4 ch\u00e1n gh\u00e9t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. V\u00ec b\u00ean c\u1ea1nh nh\u1eefng c\u00e2u chuy\u1ec7n ph\u00e1t sinh trong c\u00f4ng vi\u1ec7c th\u00ec l\u00e0m ng\u00e0nh d\u1ecbch v\u1ee5 s\u1ebd kh\u00f4ng bao gi\u1edd thi\u1ebfu ti\u1ebfng c\u01b0\u1eddi t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n\n\n\n

\u201cKh\u00f4ng ng\u00e0nh n\u00e0o d\u1ea1y k\u1ef9 n\u0103ng s\u1ed1ng t\u1ed1t nh\u01b0 ng\u00e0nh d\u1ecbch v\u1ee5\u201d<\/strong><\/h3>\n\n\n\n

Tr\u1ea3i qua ng\u00e0nh d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c 3 n\u0103m, Th\u00fay Vi ch\u01b0a bao gi\u1edd h\u1ed1i ti\u1ebfc khi \u0111\u00e3 d\u00e0nh th\u1eddi gian l\u00e0m vi\u1ec7c \u1edf c\u1eeda h\u00e0ng coffee v\u00ec c\u00f4ng vi\u1ec7c trong ng\u00e0nh d\u1ecbch v\u1ee5 \u0111\u00e3 d\u1ea1y cho c\u00f4 r\u1ea5t nhi\u1ec1u \u0111i\u1ec1u. \u201cN\u1ebfu b\u1ea1n l\u00e0 sinh vi\u00ean, h\u00e3y th\u1eed \u0111\u1ebfn v\u1edbi ng\u00e0nh d\u1ecbch v\u1ee5, c\u00f4ng vi\u1ec7c s\u1ebd gi\u00fap b\u1ea1n tr\u01b0\u1edfng th\u00e0nh r\u1ea5t nhi\u1ec1u!\u201d – v\u1edbi kinh nghi\u1ec7m c\u1ee7a m\u00ecnh, Th\u00fay Vi ch\u00e2n th\u00e0nh chia s\u1ebb l\u1eddi khuy\u00ean \u0111\u1ebfn c\u00e1c b\u1ea1n sinh vi\u00ean \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t c\u00f4ng vi\u1ec7c l\u00e0m th\u00eam. \u0110\u1ed1i v\u1edbi c\u00f4, ng\u00e0nh d\u1ecbch v\u1ee5 \u0111\u00e3 mang l\u1ea1i cho c\u00f4 nh\u1eefng \u0111i\u1ec1u sau \u0111\u00e2y:<\/p>\n\n\n\n

\"\"<\/figure>
\n

1. K\u1ef9 n\u0103ng s\u1ed1ng<\/strong><\/h4>\n\n\n\n

\u201cM\u00ecnh ngh\u0129 kh\u00f4ng ng\u00e0nh n\u00e0o d\u1ea1y k\u1ef9 n\u0103ng s\u1ed1ng t\u1ed1t nh\u01b0 ng\u00e0nh d\u1ecbch v\u1ee5\u201d – Th\u00fay Vi kh\u1eb3ng \u0111\u1ecbnh. B\u1ea1n s\u1ebd c\u00f3 c\u01a1 h\u1ed9i c\u1ecd x\u00e1t v\u1edbi nhi\u1ec1u t\u1ec7p kh\u00e1ch v\u1edbi nhi\u1ec1u c\u00e1 t\u00ednh kh\u00e1c nhau t\u1eeb \u0111\u00f3 n\u00e2ng cao k\u1ef9 n\u0103ng giao ti\u1ebfp, \u0111\u00e0m ph\u00e1n, x\u1eed l\u00ed t\u00ecnh hu\u1ed1ng – nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u1edf x\u00e3 h\u1ed9i ng\u00e0y nay. V\u00ed d\u1ee5, l\u00e0m ng\u00e0nh d\u1ecbch v\u1ee5 s\u1ebd gi\u00fap b\u1ea1n bi\u1ebft c\u00e1ch giao ti\u1ebfp, x\u1eed l\u00fd v\u1edbi ki\u1ec3u ng\u01b0\u1eddi kh\u00f3 t\u00ednh, \u0111\u00f3 l\u00e0 \u201cim l\u1eb7ng\u201d \u0111\u1ec3 gi\u1ea3i h\u00f2a xung \u0111\u1ed9t. Ch\u00ednh nh\u1eefng k\u1ef9 n\u0103ng n\u00e0y s\u1ebd gi\u00fap b\u1ea1n tr\u1edf n\u00ean nhanh nh\u1ea1y h\u01a1n trong c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 \u0111\u1eddi s\u1ed1ng.<\/p>\n<\/div><\/div>\n\n\n\n

\u201cN\u1ebfu b\u1ea1n l\u00e0 sinh vi\u00ean, h\u00e3y th\u1eed \u0111\u1ebfn v\u1edbi ng\u00e0nh d\u1ecbch v\u1ee5, c\u00f4ng vi\u1ec7c s\u1ebd gi\u00fap b\u1ea1n tr\u01b0\u1edfng th\u00e0nh r\u1ea5t nhi\u1ec1u!\u201d<\/p><\/blockquote>\n\n\n\n

2. M\u1edf mang ki\u1ebfn th\u1ee9c<\/strong><\/h4>\n\n\n\n

B\u00ean c\u1ea1nh nh\u1eefng k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n \u0111\u01b0\u1ee3c h\u1ecdc t\u1eeb c\u00f4ng ty nh\u01b0 pha ch\u1ebf, thu ng\u00e2n, ki\u1ec3m k\u00ea s\u1ed5 s\u00e1ch,… th\u00ec b\u1ea1n c\u00f2n c\u00f3 c\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng \u0111\u1ed3ng nghi\u1ec7p xung quanh. V\u00e0 Th\u00fay Vi cho r\u1eb1ng, h\u1ecdc h\u1ecfi l\u1eabn nhau l\u00e0 ki\u1ebfn th\u1ee9c l\u1edbn nh\u1ea5t m\u00e0 c\u00f4 t\u00edch l\u0169y trong th\u1eddi gian qua. H\u1ecdc h\u1ecfi c\u00e1ch pha ch\u1ebf nhanh h\u01a1n, h\u1ecdc h\u1ecfi c\u00e1ch \u0111\u00f3ng g\u00f3i s\u1ea3n ph\u1ea9m k\u1ef9 c\u00e0ng, nhanh g\u1ecdn t\u1eeb nh\u1eefng ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng,… Ch\u00ednh nh\u1eefng b\u00e0i h\u1ecdc nh\u1ecf nhoi t\u1eeb c\u00e1c b\u1ea1n \u0111\u1ed3ng nghi\u1ec7p l\u00e0 ch\u00eca kh\u00f3a gi\u00fap c\u00f4 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c n\u0103ng su\u1ea5t h\u01a1n.<\/p>\n\n\n\n

3. Ni\u1ec1m vui trong c\u00f4ng vi\u1ec7c<\/strong><\/h4>\n\n\n\n

B\u00ean c\u1ea1nh gi\u00e1 tr\u1ecb v\u1eadt ch\u1ea5t, gi\u00e1 tr\u1ecb tinh th\u1ea7n trong c\u00f4ng vi\u1ec7c l\u00e0 \u0111i\u1ec1u ti\u00ean quy\u1ebft khi\u1ebfn cho m\u1ed7i ng\u00e0y l\u00e0m vi\u1ec7c tr\u1edf n\u00ean \u00fd ngh\u0129a. Kh\u00f4ng ch\u1ec9 l\u00e0 ni\u1ec1m vui t\u1eeb \u0111\u1ed3ng nghi\u1ec7p nh\u1eefng l\u00fac l\u00e0m vi\u1ec7c c\u00f9ng nhau, c\u00f2n l\u00e0 ni\u1ec1m vui t\u1eeb kh\u00e1ch h\u00e0ng. T\u1eeb kho\u1ea3nh kh\u1eafc h\u00e0i l\u00f2ng t\u1eebng s\u1ea3n ph\u1ea9m \u0111\u1ebfn nh\u1eefng l\u1eddi h\u1ecfi th\u0103m, khen th\u01b0\u1edfng \u0111\u1ec1u l\u00e0 \u0111\u1ed9ng l\u1ef1c m\u1ed7i ng\u00e0y \u0111i l\u00e0m c\u1ee7a Th\u00fay Vi.<\/p>\n\n\n\n

C\u1ea3m \u01a1n ch\u1ecb Th\u00fay Vi v\u00ec nh\u1eefng chia s\u1ebb th\u1eadt th\u00fa v\u1ecb.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Th\u00fay Vi – qu\u1ea3n l\u00fd m\u1ed9t c\u1eeda h\u00e0ng coffee \u1edf TP.HCM, l\u00e0 nh\u00e2n v\u1eadt n\u1eef th\u1ee9 3 trong series \u201cK\u1ec3 c\u00e2u chuy\u1ec7n ngh\u1ec1\u201d, c\u00f4 \u0111\u1ea1i …<\/p>\n","protected":false},"author":58,"featured_media":7574,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[36,35],"class_list":["post-182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ke-cau-chuyen-nghe","tag-quan-ly-cua-hang","tag-store-manager"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=182"}],"version-history":[{"count":2,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/182\/revisions"}],"predecessor-version":[{"id":1852,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/182\/revisions\/1852"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/7574"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}