{"id":17528,"date":"2026-04-14T15:35:02","date_gmt":"2026-04-14T08:35:02","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=17528"},"modified":"2026-05-29T23:52:06","modified_gmt":"2026-05-29T16:52:06","slug":"cmo-la-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/cmo-la-gi","title":{"rendered":"CMO l\u00e0 g\u00ec? M\u00f4 t\u1ea3 chi ti\u1ebft c\u00f4ng vi\u1ec7c gi\u00e1m \u0111\u1ed1c marketing trong doanh nghi\u1ec7p"},"content":{"rendered":"\n
<\/p>
L\u00e0n s\u00f3ng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 c\u00f9ng s\u1ef1 d\u1ecbch chuy\u1ec3n h\u00e0nh vi ng\u01b0\u1eddi ti\u00eau d\u00f9ng sang k\u00eanh online \u0111\u00e3 \u0111\u1ea9y vai tr\u00f2 marketing l\u00ean t\u1ea7m chi\u1ebfn l\u01b0\u1ee3c h\u01a1n bao gi\u1edd h\u1ebft. Trong b\u1ed1i c\u1ea3nh \u0111\u00f3, CMO – <\/strong>Gi\u00e1m \u0111\u1ed1c Marketing tr\u1edf th\u00e0nh v\u1ecb tr\u00ed \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p Vi\u1ec7t Nam s\u0103n \u0111\u00f3n, \u0111\u1eb7c bi\u1ec7t \u1edf nh\u00f3m c\u00f4ng ty FMCG, t\u00e0i ch\u00ednh v\u00e0 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed. <\/p>\n\n H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u CMO l\u00e0 g\u00ec, m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c gi\u00e1m \u0111\u1ed1c marketing, n\u0103ng l\u1ef1c b\u1eaft bu\u1ed9c v\u00e0 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn th\u1ef1c t\u1ebf qua b\u00e0i vi\u1ebft n\u00e0y nh\u00e9.<\/p>\n\n\n\n CMO (Chief Marketing Officer) l\u00e0 Gi\u00e1m \u0111\u1ed1c marketing \u2013 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cao nh\u1ea5t v\u1ec1 to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb, truy\u1ec1n th\u00f4ng v\u00e0 x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a doanh nghi\u1ec7p. <\/p>\n\n\n\n Trong c\u00e1c l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, CMO th\u01b0\u1eddng ng\u1ed3i ngang h\u00e0ng v\u1edbi CFO (Chief Financial Officer – Gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh), COO (Chief Operating Officer- Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh) v\u00e0 b\u00e1o c\u00e1o tr\u1ef1c ti\u1ebfp l\u00ean CEO, \u0111\u1ed3ng th\u1eddi ph\u1ed1i h\u1ee3p ch\u1eb7t ch\u1ebd v\u1edbi b\u1ed9 ph\u1eadn kinh doanh \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m c\u00e1c chi\u1ebfn d\u1ecbch t\u1ea1o ra doanh thu th\u1ef1c t\u1ebf.<\/p>\n\n\n\n Kh\u00e1c v\u1edbi tr\u01b0\u1edfng ph\u00f2ng marketing thu\u1ea7n t\u00fay t\u1eadp trung v\u00e0o th\u1ef1c thi chi\u1ebfn d\u1ecbch, CMO c\u00f3 t\u1ea7m nh\u00ecn d\u00e0i h\u1ea1n t\u1eeb 3 – 5 n\u0103m, c\u00e2n \u0111\u1ed1i ng\u00e2n s\u00e1ch h\u00e0ng ch\u1ee5c \u0111\u1ebfn h\u00e0ng tr\u0103m t\u1ef7 \u0111\u1ed3ng v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c k\u00eanh m\u1edbi nh\u01b0 qu\u1ea3ng c\u00e1o truy\u1ec1n h\u00ecnh, website, app hay h\u1ee3p t\u00e1c v\u1edbi ng\u01b0\u1eddi c\u00f3 \u1ea3nh h\u01b0\u1edfng. <\/p>\n\n\n\n T\u00f9y m\u00f4 h\u00ecnh doanh nghi\u1ec7p, CMO c\u00f3 th\u1ec3 ki\u00eam lu\u00f4n vai tr\u00f2 Chief Growth Officer (Gi\u00e1m \u0111\u1ed1c T\u0103ng tr\u01b0\u1edfng) ho\u1eb7c Chief Brand Officer (Gi\u00e1m \u0111\u1ed1c Th\u01b0\u01a1ng hi\u1ec7u) khi c\u00f4ng ty ch\u01b0a \u0111\u1ee7 l\u1edbn \u0111\u1ec3 t\u00e1ch ri\u00eang c\u00e1c v\u1ecb tr\u00ed n\u00e0y.<\/p>\n\n\n\n “M\u1ed9t CMO gi\u1ecfi kh\u00f4ng ch\u1ec9 bi\u1ebft k\u1ec3 chuy\u1ec7n th\u01b0\u01a1ng hi\u1ec7u, m\u00e0 c\u00f2n ph\u1ea3i \u0111\u1ecdc \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o l\u00e3i l\u1ed7 v\u00e0 hi\u1ec3u r\u00f5 m\u1ed7i \u0111\u1ed3ng ng\u00e2n s\u00e1ch \u0111ang \u0111\u00f3ng g\u00f3p bao nhi\u00eau v\u00e0o l\u1ee3i nhu\u1eadn.” \u2013 Quan \u0111i\u1ec3m ph\u1ed5 bi\u1ebfn trong c\u1ed9ng \u0111\u1ed3ng marketing leader t\u1ea1i Vi\u1ec7t Nam.<\/strong><\/p>\n<\/blockquote>\n\n\n\n Nhi\u1ec7m v\u1ee5 c\u1ee7a m\u1ed9t CMO c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia th\u00e0nh b\u1ed1n nh\u00f3m l\u1edbn: x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c, ph\u00e1t tri\u1ec3n th\u01b0\u01a1ng hi\u1ec7u, qu\u1ea3n l\u00fd c\u00e1c k\u00eanh truy\u1ec1n th\u00f4ng v\u00e0 \u0111i\u1ec1u h\u00e0nh \u0111\u1ed9i ng\u0169 marketing.<\/p>\n\n\n\n M\u1ed7i nh\u00f3m nhi\u1ec7m v\u1ee5 \u0111\u1ec1u c\u00f3 KPI ri\u00eang v\u00e0 \u0111\u00f2i h\u1ecfi m\u1ee9c \u0111\u1ed9 ph\u1ed1i h\u1ee3p li\u00ean ph\u00f2ng ban cao. Ng\u01b0\u1eddi gi\u1eef v\u1ecb tr\u00ed n\u00e0y th\u01b0\u1eddng d\u00e0nh kho\u1ea3ng 40% th\u1eddi gian cho c\u00e1c cu\u1ed9c h\u1ecdp c\u1ea5p cao, 30% cho ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 30% c\u00f2n l\u1ea1i cho vi\u1ec7c d\u1eabn d\u1eaft \u0111\u1ed9i ng\u0169.<\/p>\n\n\n\n Nh\u00f3m nhi\u1ec7m v\u1ee5 chi\u1ebfn l\u01b0\u1ee3c th\u01b0\u1eddng l\u00e0 ph\u1ea7n kh\u00f3 nh\u1ea5t v\u00ec \u0111\u00f2i h\u1ecfi CMO \u0111\u1ecdc hi\u1ec3u b\u00e1o c\u00e1o t\u00e0i ch\u00ednh, ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng v\u00e0 d\u1ef1 b\u00e1o th\u1ecb tr\u01b0\u1eddng trong b\u1ed1i c\u1ea3nh nhi\u1ec1u bi\u1ebfn \u0111\u1ed9ng. C\u00e1c quy\u1ebft \u0111\u1ecbnh sai \u1edf t\u1ea7ng chi\u1ebfn l\u01b0\u1ee3c th\u01b0\u1eddng t\u1ed1n k\u00e9m h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi l\u1ed7i th\u1ef1c thi chi\u1ebfn d\u1ecbch n\u00ean \u0111\u00e2y l\u00e0 ph\u1ea7n \u0111\u01b0\u1ee3c h\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb theo d\u00f5i s\u00e1t sao.<\/p>\n\n\n\n \u2013 Ch\u1ee7 tr\u00ec cu\u1ed9c h\u1ecdp \u0111\u1ecbnh h\u01b0\u1edbng v\u1edbi c\u00e1c tr\u01b0\u1edfng nh\u00f3m Brand, Digital, Trade, Content \u0111\u1ec3 c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9 chi\u1ebfn d\u1ecbch.<\/p>\n\n\n\n \u2013 Ng\u1ed3i c\u00f9ng CFO \u0111\u1ec3 r\u00e0 so\u00e1t chi ti\u00eau marketing, \u0111i\u1ec1u ch\u1ec9nh ng\u00e2n s\u00e1ch c\u00e1c k\u00eanh \u0111ang v\u01b0\u1ee3t ng\u00e2n s\u00e1ch. <\/p>\n\n\n\n \u2013 L\u00e0m vi\u1ec7c v\u1edbi agency qu\u1ea3ng c\u00e1o, c\u00f4ng ty nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng truy\u1ec1n \u0111\u1ea1t y\u00eau c\u1ea7u, m\u1ee5c ti\u00eau v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng cho m\u1ed9t d\u1ef1 \u00e1n c\u0169ng nh\u01b0 \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i v\u1ec1 c\u00e1c \u0111\u1ec1 xu\u1ea5t s\u00e1ng t\u1ea1o. <\/p>\n\n\n\n \u2013 B\u00e1o c\u00e1o v\u1edbi CEO ho\u1eb7c H\u1ed9i \u0111\u1ed3ng qu\u1ea3n tr\u1ecb v\u1ec1 ch\u1ec9 s\u1ed1 s\u1ee9c kh\u1ecfe th\u01b0\u01a1ng hi\u1ec7u, m\u1ee9c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng v\u00e0 c\u00e1c r\u1ee7i ro truy\u1ec1n th\u00f4ng ti\u1ec1m \u1ea9n.<\/p>\n\n\n\n -D\u00e0nh th\u1eddi gian \u0111\u1ecdc b\u00e1o c\u00e1o th\u1ecb tr\u01b0\u1eddng, c\u1eadp nh\u1eadt xu h\u01b0\u1edbng c\u00f4ng ngh\u1ec7 AI t\u1ea1o sinh trong marketing v\u00e0 g\u1eb7p g\u1ee1 \u0111\u1ed1i t\u00e1c truy\u1ec1n th\u00f4ng \u0111\u1ec3 m\u1edf r\u1ed9ng m\u1ea1ng l\u01b0\u1edbi quan h\u1ec7.<\/p>\n\n\n\n Th\u1ecb tr\u01b0\u1eddng tuy\u1ec3n d\u1ee5ng c\u1ea5p cao hi\u1ec7n nay y\u00eau c\u1ea7u CMO v\u1eeba c\u00f3 t\u01b0 duy th\u01b0\u01a1ng hi\u1ec7u s\u1eafc s\u1ea3o v\u1eeba th\u00e0nh th\u1ea1o c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u. \u0110\u00e2y l\u00e0 l\u00fd do v\u00ec sao nhi\u1ec1u CMO t\u1ea1i Vi\u1ec7t Nam hi\u1ec7n \u0111i l\u00ean t\u1eeb n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd th\u01b0\u01a1ng hi\u1ec7u r\u1ed3i b\u1ed5 sung th\u00eam k\u1ef9 n\u0103ng marketing d\u1ef1a tr\u00ean l\u01b0\u1ee3t click, l\u01b0\u1ee3t \u0111\u0103ng k\u00fd, \u0111\u01a1n h\u00e0ng ho\u1eb7c doanh thu th\u00f4ng qua c\u00e1c ch\u1ee9ng ch\u1ec9 ng\u1eafn h\u1ea1n.<\/p>\n\n\n\n C\u00e1c k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n bao g\u1ed3m: l\u1eadp k\u1ebf ho\u1ea1ch marketing t\u1ed5ng th\u1ec3, qu\u1ea3n tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u, ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng qua Google Analytics \u0111\u1ecdc hi\u1ec3u b\u00e1o c\u00e1o th\u1ecb tr\u01b0\u1eddng v\u00e0 tri\u1ec3n khai CRM (qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng). <\/p>\n\n\n\n
<\/figure>\n\n\n\n1. CMO l\u00e0 g\u00ec v\u00e0 vai tr\u00f2 trong doanh nghi\u1ec7p<\/h2>\n\n\n\n
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2. M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Gi\u00e1m \u0111\u1ed1c marketing <\/h2>\n\n\n\n
Nhi\u1ec7m v\u1ee5 h\u00e0ng tu\u1ea7n \u0111i\u1ec3n h\u00ecnh<\/h3>\n\n\n\n
3. K\u1ef9 n\u0103ng v\u00e0 ki\u1ebfn th\u1ee9c b\u1eaft bu\u1ed9c c\u1ee7a m\u1ed9t CMO<\/h2>\n\n\n\n