{"id":15756,"date":"2026-03-30T12:09:49","date_gmt":"2026-03-30T05:09:49","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=15756"},"modified":"2026-05-28T12:13:18","modified_gmt":"2026-05-28T05:13:18","slug":"nhan-vien-ban-ve-may-bay-la-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/nhan-vien-ban-ve-may-bay-la-gi","title":{"rendered":"Nh\u00e2n Vi\u00ean B\u00e1n V\u00e9 M\u00e1y Bay L\u00e0 G\u00ec? C\u00f4ng Vi\u1ec7c, K\u1ef9 N\u0103ng V\u00e0 C\u01a1 H\u1ed9i"},"content":{"rendered":"
Ng\u00e0nh h\u00e0ng kh\u00f4ng Vi\u1ec7t Nam ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd sau \u0111\u1ea1i d\u1ecbch, k\u00e9o theo nhu c\u1ea7u tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean b\u00e1n v\u00e9 m\u00e1y bay<\/strong> t\u0103ng \u0111\u00e1ng k\u1ec3 t\u1ea1i c\u00e1c h\u00e3ng bay, \u0111\u1ea1i l\u00fd v\u00e9 v\u00e0 c\u00f4ng ty du l\u1ecbch l\u1eef h\u00e0nh. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed ph\u00f9 h\u1ee3p cho ng\u01b0\u1eddi y\u00eau th\u00edch l\u0129nh v\u1ef1c h\u00e0ng kh\u00f4ng, c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t v\u00e0 mong mu\u1ed1n m\u1ed9t c\u00f4ng vi\u1ec7c \u1ed5n \u0111\u1ecbnh v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p.<\/p>\n T\u1ed5ng quan nhanh<\/strong><\/p>\n \u2013 Nh\u00e2n vi\u00ean b\u00e1n v\u00e9 m\u00e1y bay (Airline Ticketing Agent) t\u01b0 v\u1ea5n, \u0111\u1eb7t ch\u1ed7 v\u00e0 xu\u1ea5t v\u00e9 m\u00e1y bay cho kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n ho\u1eb7c doanh nghi\u1ec7p.<\/p>\n \u2013 L\u00e0m vi\u1ec7c t\u1ea1i ph\u00f2ng v\u00e9 h\u00e3ng bay, \u0111\u1ea1i l\u00fd v\u00e9 (IATA Agent), c\u00f4ng ty du l\u1ecbch ho\u1eb7c ph\u00f2ng v\u00e9 tr\u1ef1c tuy\u1ebfn (OTA).<\/p>\n \u2013 M\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n 7\u201312 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng, c\u1ed9ng th\u00eam hoa h\u1ed3ng theo doanh s\u1ed1 b\u00e1n v\u00e9.<\/p>\n \u2013 Y\u00eau c\u1ea7u th\u00e0nh th\u1ea1o h\u1ec7 th\u1ed1ng \u0111\u1eb7t v\u00e9 GDS (Amadeus, Sabre ho\u1eb7c Galileo) v\u00e0 ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 quy \u0111\u1ecbnh h\u00e0ng kh\u00f4ng.<\/p>\n<\/div>\n Nh\u00e2n vi\u00ean b\u00e1n v\u00e9 m\u00e1y bay (Airline Ticketing Agent) l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m t\u01b0 v\u1ea5n l\u1ecbch bay, gi\u00e1 v\u00e9, ch\u00ednh s\u00e1ch h\u00e0nh l\u00fd v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 li\u00ean quan, sau \u0111\u00f3 th\u1ef1c hi\u1ec7n \u0111\u1eb7t ch\u1ed7 v\u00e0 xu\u1ea5t v\u00e9 cho kh\u00e1ch h\u00e0ng. V\u1ecb tr\u00ed n\u00e0y c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c t\u1ea1i qu\u1ea7y v\u00e9 s\u00e2n bay, v\u0103n ph\u00f2ng h\u00e3ng h\u00e0ng kh\u00f4ng, \u0111\u1ea1i l\u00fd v\u00e9 \u0111\u01b0\u1ee3c c\u1ea5p ph\u00e9p b\u1edfi Hi\u1ec7p h\u1ed9i V\u1eadn t\u1ea3i H\u00e0ng kh\u00f4ng Qu\u1ed1c t\u1ebf (IATA), c\u00f4ng ty du l\u1ecbch l\u1eef h\u00e0nh ho\u1eb7c n\u1ec1n t\u1ea3ng \u0111\u1eb7t v\u00e9 tr\u1ef1c tuy\u1ebfn (OTA \u2014 Online Travel Agency) nh\u01b0 Traveloka, Booking.com.<\/p>\n Kh\u00e1c v\u1edbi nh\u00e2n vi\u00ean check-in t\u1ea1i s\u00e2n bay, ng\u01b0\u1eddi b\u00e1n v\u00e9 m\u00e1y bay t\u1eadp trung v\u00e0o giai \u0111o\u1ea1n tr\u01b0\u1edbc chuy\u1ebfn bay \u2014 t\u1eeb t\u01b0 v\u1ea5n h\u00e0nh tr\u00ecnh, so s\u00e1nh gi\u00e1 gi\u1eefa c\u00e1c h\u00e3ng \u0111\u1ebfn h\u1ed7 tr\u1ee3 \u0111\u1ed5i\/ho\u00e0n v\u00e9 khi kh\u00e1ch c\u00f3 nhu c\u1ea7u thay \u0111\u1ed5i l\u1ecbch tr\u00ecnh.<\/p>\n Theo C\u1ee5c H\u00e0ng kh\u00f4ng Vi\u1ec7t Nam (CAAV), s\u1ea3n l\u01b0\u1ee3ng h\u00e0nh kh\u00e1ch qua c\u00e1c c\u1ea3ng h\u00e0ng kh\u00f4ng Vi\u1ec7t Nam \u0111\u00e3 v\u01b0\u1ee3t m\u1ed1c 100 tri\u1ec7u l\u01b0\u1ee3t\/n\u0103m, t\u1ea1o ra nhu c\u1ea7u nh\u00e2n s\u1ef1 l\u1edbn trong chu\u1ed7i d\u1ecbch v\u1ee5 h\u00e0ng kh\u00f4ng bao g\u1ed3m c\u1ea3 v\u1ecb tr\u00ed b\u00e1n v\u00e9.<\/p>\n<\/blockquote>\n C\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n v\u00e9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 “b\u1ea5m v\u00e9”. H\u1ecd \u0111\u00f3ng vai tr\u00f2 t\u01b0 v\u1ea5n vi\u00ean, gi\u00fap kh\u00e1ch h\u00e0ng t\u00ecm \u0111\u01b0\u1ee3c ph\u01b0\u01a1ng \u00e1n bay ph\u00f9 h\u1ee3p nh\u1ea5t v\u1ec1 gi\u00e1, th\u1eddi gian v\u00e0 d\u1ecbch v\u1ee5 \u0111i k\u00e8m.<\/p>\n B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng t\u1ea1i chuy\u00ean m\u1ee5c vi\u1ec7c l\u00e0m du l\u1ecbch<\/a><\/em><\/strong> \u0111\u1ec3 xem y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 m\u00e0 c\u00e1c h\u00e3ng bay v\u00e0 \u0111\u1ea1i l\u00fd v\u00e9 \u0111\u1eb7t ra cho v\u1ecb tr\u00ed n\u00e0y.<\/p>\n
<\/figure>\n1. Nh\u00e2n vi\u00ean b\u00e1n v\u00e9 m\u00e1y bay l\u00e0 g\u00ec?<\/h2>\n
\n
2. C\u00f4ng vi\u1ec7c h\u1eb1ng ng\u00e0y<\/h2>\n
\n\n
\n \nC\u00f4ng vi\u1ec7c<\/th>\n M\u00f4 t\u1ea3 chi ti\u1ebft<\/th>\n<\/tr>\n<\/thead>\n \n T\u01b0 v\u1ea5n h\u00e0nh tr\u00ecnh<\/td>\n So s\u00e1nh l\u1ecbch bay, h\u1ea1ng v\u00e9 (Economy, Business, First), gi\u00e1 v\u00e9 v\u00e0 ch\u00ednh s\u00e1ch ho\u00e0n\/\u0111\u1ed5i gi\u1eefa c\u00e1c h\u00e3ng<\/td>\n<\/tr>\n \n \u0110\u1eb7t ch\u1ed7 v\u00e0 xu\u1ea5t v\u00e9<\/td>\n Thao t\u00e1c tr\u00ean h\u1ec7 th\u1ed1ng GDS (Amadeus, Sabre, Galileo) ho\u1eb7c website h\u00e3ng bay \u0111\u1ec3 book ch\u1ed7 v\u00e0 issue v\u00e9<\/td>\n<\/tr>\n \n X\u1eed l\u00fd \u0111\u1ed5i\/ho\u00e0n v\u00e9<\/td>\n H\u1ed7 tr\u1ee3 kh\u00e1ch thay \u0111\u1ed5i ng\u00e0y bay, n\u00e2ng h\u1ea1ng v\u00e9 ho\u1eb7c ho\u00e0n v\u00e9 theo ch\u00ednh s\u00e1ch t\u1eebng h\u00e3ng<\/td>\n<\/tr>\n \n T\u01b0 v\u1ea5n d\u1ecbch v\u1ee5 b\u1ed5 sung<\/td>\n H\u00e0nh l\u00fd k\u00fd g\u1eedi, ch\u1ecdn ch\u1ed7 ng\u1ed3i, b\u1ea3o hi\u1ec3m du l\u1ecbch, visa transit, \u0111\u01b0a \u0111\u00f3n s\u00e2n bay<\/td>\n<\/tr>\n \n Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/td>\n Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc qua \u0111i\u1ec7n tho\u1ea1i, email, chat, x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u1ec1 chuy\u1ebfn bay<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n