{"id":15299,"date":"2026-03-26T16:20:39","date_gmt":"2026-03-26T09:20:39","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=15299"},"modified":"2026-05-28T12:14:03","modified_gmt":"2026-05-28T05:14:03","slug":"horeca-la-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/horeca-la-gi","title":{"rendered":"HoReCa L\u00e0 G\u00ec? T\u00ecm Hi\u1ec3u Ng\u00e0nh D\u1ecbch V\u1ee5 Kh\u00e1ch S\u1ea1n, Nh\u00e0 H\u00e0ng V\u00e0 Caf\u00e9"},"content":{"rendered":"

Th\u1ecb tr\u01b0\u1eddng d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng v\u00e0 l\u01b0u tr\u00fa Vi\u1ec7t Nam \u0111\u1ea1t doanh thu h\u01a1n 620.000 t\u1ef7 \u0111\u1ed3ng n\u0103m 2024 theo T\u1ed5ng c\u1ee5c Th\u1ed1ng k\u00ea, cho th\u1ea5y s\u1ee9c h\u00fat c\u1ee7a l\u0129nh v\u1ef1c ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng. V\u1eady HoReCa l\u00e0 g\u00ec<\/strong> v\u00e0 ng\u00e0nh n\u00e0y bao g\u1ed3m nh\u1eefng ph\u00e2n kh\u00fac n\u00e0o? B\u00e0i vi\u1ebft ph\u00e2n t\u00edch to\u00e0n di\u1ec7n v\u1ec1 m\u00f4 h\u00ecnh HoReCa \u2013 t\u1eeb kh\u00e1i ni\u1ec7m, \u0111\u1eb7c th\u00f9 v\u1eadn h\u00e0nh \u0111\u1ebfn c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p cho ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/p>\n

\"\"<\/figure>\n
\n

T\u1ed5ng quan nhanh v\u1ec1 HoReCa:<\/strong><\/p>\n

\u2013 HoReCa l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Hotel \u2013 Restaurant \u2013 Caf\u00e9\/Catering, ch\u1ec9 ng\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n, nh\u00e0 h\u00e0ng v\u00e0 qu\u00e1n c\u00e0 ph\u00ea\/d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng.<\/p>\n

\u2013 T\u1ea1i Vi\u1ec7t Nam, k\u00eanh HoReCa chi\u1ebfm h\u01a1n 35% t\u1ed5ng gi\u00e1 tr\u1ecb ti\u00eau th\u1ee5 th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng theo b\u00e1o c\u00e1o c\u1ee7a Euromonitor International.<\/p>\n

\u2013 M\u1ee9c l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m t\u1eeb 6\u201310 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng cho nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5, l\u00ean \u0111\u1ebfn 25\u201350 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng cho v\u1ecb tr\u00ed qu\u1ea3n l\u00fd c\u1ea5p cao t\u00f9y quy m\u00f4 doanh nghi\u1ec7p.<\/p>\n<\/div>\n

1. HoReCa l\u00e0 g\u00ec? Kh\u00e1i ni\u1ec7m v\u00e0 ngu\u1ed3n g\u1ed1c thu\u1eadt ng\u1eef<\/h2>\n

HoReCa l\u00e0 thu\u1eadt ng\u1eef vi\u1ebft t\u1eaft t\u1eeb ba t\u1eeb ti\u1ebfng Anh: Hotel (Kh\u00e1ch s\u1ea1n), Restaurant (Nh\u00e0 h\u00e0ng) v\u00e0 Caf\u00e9 ho\u1eb7c Catering (Qu\u00e1n c\u00e0 ph\u00ea \/ D\u1ecbch v\u1ee5 \u0103n u\u1ed1ng). Thu\u1eadt ng\u1eef n\u00e0y b\u1eaft ngu\u1ed3n t\u1eeb ng\u00e0nh ph\u00e2n ph\u1ed1i th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng (F&B Distribution) t\u1ea1i ch\u00e2u \u00c2u, d\u00f9ng \u0111\u1ec3 ph\u00e2n bi\u1ec7t k\u00eanh ti\u00eau th\u1ee5 d\u1ecbch v\u1ee5 (on-trade) v\u1edbi k\u00eanh b\u00e1n l\u1ebb tr\u1ef1c ti\u1ebfp cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng (off-trade). N\u00f3i c\u00e1ch kh\u00e1c, HoReCa l\u00e0 k\u00eanh ph\u00e2n ph\u1ed1i m\u00e0 s\u1ea3n ph\u1ea9m th\u1ef1c ph\u1ea9m, \u0111\u1ed3 u\u1ed1ng \u0111\u01b0\u1ee3c ti\u00eau th\u1ee5 ngay t\u1ea1i \u0111i\u1ec3m b\u00e1n thay v\u00ec mang v\u1ec1 nh\u00e0.<\/p>\n

Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam, HoReCa kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t k\u00eanh ph\u00e2n ph\u1ed1i m\u00e0 \u0111\u00e3 ph\u00e1t tri\u1ec3n th\u00e0nh m\u1ed9t ng\u00e0nh d\u1ecbch v\u1ee5 ho\u00e0n ch\u1ec9nh v\u1edbi h\u1ec7 sinh th\u00e1i phong ph\u00fa. T\u1eeb c\u00e1c t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf nh\u01b0 Marriott International, Accor, IHG \u0111\u1ebfn chu\u1ed7i c\u00e0 ph\u00ea n\u1ed9i \u0111\u1ecba nh\u01b0 Highlands Coffee, The Coffee House v\u00e0 h\u00e0ng tr\u0103m ngh\u00ecn nh\u00e0 h\u00e0ng \u0111\u1ed9c l\u1eadp \u2013 t\u1ea5t c\u1ea3 \u0111\u1ec1u thu\u1ed9c h\u1ec7 sinh th\u00e1i HoReCa. Theo Hi\u1ec7p h\u1ed9i Du l\u1ecbch Vi\u1ec7t Nam, c\u1ea3 n\u01b0\u1edbc c\u00f3 h\u01a1n 35.000 c\u01a1 s\u1edf l\u01b0u tr\u00fa v\u00e0 h\u00e0ng tr\u0103m ngh\u00ecn nh\u00e0 h\u00e0ng, qu\u00e1n c\u00e0 ph\u00ea \u0111ang ho\u1ea1t \u0111\u1ed9ng.<\/p>\n

\u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ed1t l\u00f5i c\u1ee7a HoReCa so v\u1edbi ng\u00e0nh b\u00e1n l\u1ebb l\u00e0 tr\u1ea3i nghi\u1ec7m t\u1ea1i ch\u1ed7. Kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 mua s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n tr\u1ea3 ti\u1ec1n cho kh\u00f4ng gian, d\u1ecbch v\u1ee5 ph\u1ee5c v\u1ee5, b\u1ea7u kh\u00f4ng kh\u00ed v\u00e0 to\u00e0n b\u1ed9 tr\u1ea3i nghi\u1ec7m m\u00e0 c\u01a1 s\u1edf kinh doanh mang l\u1ea1i. Ch\u00ednh y\u1ebfu t\u1ed1 n\u00e0y quy\u1ebft \u0111\u1ecbnh gi\u00e1 tr\u1ecb gia t\u0103ng v\u00e0 bi\u00ean l\u1ee3i nhu\u1eadn c\u1ee7a c\u00e1c doanh nghi\u1ec7p trong ng\u00e0nh.<\/p>\n

2. Ba tr\u1ee5 c\u1ed9t c\u1ee7a ng\u00e0nh HoReCa<\/h2>\n

M\u1ed7i tr\u1ee5 c\u1ed9t trong m\u00f4 h\u00ecnh HoReCa c\u00f3 \u0111\u1eb7c th\u00f9 v\u1eadn h\u00e0nh, \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng v\u00e0 y\u00eau c\u1ea7u nh\u00e2n s\u1ef1 ri\u00eang bi\u1ec7t. Vi\u1ec7c hi\u1ec3u r\u00f5 t\u1eebng ph\u00e2n kh\u00fac gi\u00fap ng\u01b0\u1eddi lao \u0111\u1ed9ng l\u1ef1a ch\u1ecdn h\u01b0\u1edbng \u0111i ph\u00f9 h\u1ee3p v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p thi\u1ebft k\u1ebf chi\u1ebfn l\u01b0\u1ee3c ph\u00e2n ph\u1ed1i hi\u1ec7u qu\u1ea3.<\/p>\n

\n\n\n\n\n\n\n\n
Tr\u1ee5 c\u1ed9t<\/th>\nPh\u1ea1m vi<\/th>\n\u0110\u1eb7c th\u00f9 v\u1eadn h\u00e0nh<\/th>\nV\u1ecb tr\u00ed vi\u1ec7c l\u00e0m ti\u00eau bi\u1ec3u<\/th>\n<\/tr>\n<\/thead>\n
Hotel (Kh\u00e1ch s\u1ea1n)<\/td>\nKh\u00e1ch s\u1ea1n, resort, homestay, hostel, khu ngh\u1ec9 d\u01b0\u1ee1ng<\/td>\nV\u1eadn h\u00e0nh 24\/7, d\u1ecbch v\u1ee5 \u0111a d\u1ea1ng (l\u01b0u tr\u00fa, F&B, spa, h\u1ed9i ngh\u1ecb), ti\u00eau chu\u1ea9n sao qu\u1ed1c t\u1ebf<\/td>\nL\u1ec5 t\u00e2n (Receptionist), Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (Hotel Manager), Gi\u00e1m s\u00e1t bu\u1ed3ng ph\u00f2ng (Housekeeping Supervisor)<\/td>\n<\/tr>\n
Restaurant (Nh\u00e0 h\u00e0ng)<\/td>\nNh\u00e0 h\u00e0ng fine dining, casual dining, QSR, nh\u00e0 h\u00e0ng ti\u1ec7c c\u01b0\u1edbi, b\u1ebfp \u0103n c\u00f4ng nghi\u1ec7p<\/td>\nQu\u1ea3n l\u00fd nguy\u00ean li\u1ec7u, ki\u1ec3m so\u00e1t chi ph\u00ed th\u1ef1c ph\u1ea9m (food cost), ti\u00eau chu\u1ea9n an to\u00e0n v\u1ec7 sinh th\u1ef1c ph\u1ea9m<\/td>\n\u0110\u1ea7u b\u1ebfp (Chef), Qu\u1ea3n l\u00fd nh\u00e0 h\u00e0ng (Restaurant Manager), Ph\u1ee5 b\u1ebfp (Commis Chef)<\/td>\n<\/tr>\n
Caf\u00e9 \/ Catering<\/td>\nQu\u00e1n c\u00e0 ph\u00ea, tr\u00e0 s\u1eefa, bar, d\u1ecbch v\u1ee5 ti\u1ec7c ngo\u00e0i tr\u1eddi, su\u1ea5t \u0103n c\u00f4ng nghi\u1ec7p<\/td>\nL\u01b0u l\u01b0\u1ee3ng kh\u00e1ch cao, s\u1ea3n ph\u1ea9m ti\u00eau chu\u1ea9n h\u00f3a, t\u1ed1c \u0111\u1ed9 ph\u1ee5c v\u1ee5 nhanh<\/td>\nPha ch\u1ebf (Barista\/Bartender), Qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng (Store Manager), \u0110i\u1ec1u ph\u1ed1i catering<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n

B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng t\u1ea1i chuy\u00ean m\u1ee5c vi\u1ec7c l\u00e0m nh\u00e0 h\u00e0ng \/ d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng<\/a><\/em><\/strong> \u0111\u1ec3 n\u1eafm b\u1eaft nhu c\u1ea7u tuy\u1ec3n d\u1ee5ng th\u1ef1c t\u1ebf trong ng\u00e0nh HoReCa hi\u1ec7n nay.<\/p>\n

\n

L\u01b0u \u00fd quan tr\u1ecdng:<\/strong> HoReCa v\u00e0 Hospitality c\u00f3 ph\u1ea1m vi giao nhau nh\u01b0ng kh\u00f4ng ho\u00e0n to\u00e0n gi\u1ed1ng nhau. HoReCa nh\u1ea5n m\u1ea1nh g\u00f3c \u0111\u1ed9 k\u00eanh ph\u00e2n ph\u1ed1i F&B (th\u1ef1c ph\u1ea9m v\u00e0 \u0111\u1ed3 u\u1ed1ng), trong khi Hospitality bao tr\u00f9m r\u1ed9ng h\u01a1n g\u1ed3m c\u1ea3 du l\u1ecbch l\u1eef h\u00e0nh, t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n v\u00e0 gi\u1ea3i tr\u00ed.<\/p>\n<\/div>\n

3. K\u1ef9 n\u0103ng c\u1ea7n c\u00f3 \u0111\u1ec3 l\u00e0m vi\u1ec7c trong ng\u00e0nh HoReCa<\/h2>\n

Ng\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n nh\u00e0 h\u00e0ng caf\u00e9 \u0111\u00f2i h\u1ecfi s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa k\u1ef9 n\u0103ng ph\u1ee5c v\u1ee5, qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u1edbi nh\u1ecbp \u0111\u1ed9 c\u00f4ng vi\u1ec7c nhanh. Ng\u01b0\u1eddi lao \u0111\u1ed9ng trong ng\u00e0nh HoReCa ph\u1ea3i s\u1eb5n s\u00e0ng l\u00e0m vi\u1ec7c theo ca, k\u1ec3 c\u1ea3 cu\u1ed1i tu\u1ea7n v\u00e0 ng\u00e0y l\u1ec5, \u0111\u1ed3ng th\u1eddi gi\u1eef th\u00e1i \u0111\u1ed9 chuy\u00ean nghi\u1ec7p ngay c\u1ea3 khi \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c l\u00ean cao trong gi\u1edd cao \u0111i\u1ec3m. Kh\u00e1c v\u1edbi nhi\u1ec1u ng\u00e0nh v\u0103n ph\u00f2ng, HoReCa y\u00eau c\u1ea7u s\u1ef1 linh ho\u1ea1t v\u00e0 kh\u1ea3 n\u0103ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng t\u1ee9c th\u00ec.<\/p>\n

Trong ng\u00e0nh HoReCa, v\u1ecb tr\u00ed bellman<\/a> l\u00e0 m\u1ed9t trong nh\u1eefng vai tr\u00f2 quan tr\u1ecdng t\u1ea1i b\u1ed9 ph\u1eadn ti\u1ec1n s\u1ea3nh kh\u00e1ch s\u1ea1n.<\/p>\n

\u2013 K\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng (Customer Service) l\u00e0 n\u1ec1n t\u1ea3ng b\u1eaft bu\u1ed9c, \u0111\u1eb7c bi\u1ec7t kh\u1ea3 n\u0103ng l\u1eafng nghe, th\u1ea5u hi\u1ec3u nhu c\u1ea7u v\u00e0 x\u1eed l\u00fd ph\u00e0n n\u00e0n m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p gi\u00fap duy tr\u00ec uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

\u2013 Ki\u1ebfn th\u1ee9c qu\u1ea3n l\u00fd chi ph\u00ed th\u1ef1c ph\u1ea9m (Food Cost Management) r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi m\u1ea3ng nh\u00e0 h\u00e0ng v\u00e0 catering, n\u01a1i bi\u00ean l\u1ee3i nhu\u1eadn th\u01b0\u1eddng ch\u1ec9 dao \u0111\u1ed9ng 10\u201315% n\u1ebfu kh\u00f4ng ki\u1ec3m so\u00e1t ch\u1eb7t ch\u1ebd.<\/p>\n

\u2013 K\u1ef9 n\u0103ng s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nh\u01b0 POS (Point of Sale), h\u1ec7 th\u1ed1ng \u0111\u1eb7t b\u00e0n\/\u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn v\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kho l\u00e0 y\u00eau c\u1ea7u ph\u1ed5 bi\u1ebfn t\u1ea1i c\u00e1c chu\u1ed7i F&B v\u00e0 kh\u00e1ch s\u1ea1n quy m\u00f4.<\/p>\n

\u2013 Kh\u1ea3 n\u0103ng ngo\u1ea1i ng\u1eef (ti\u1ebfng Anh giao ti\u1ebfp, TOEIC t\u1eeb 450 \u0111i\u1ec3m tr\u1edf l\u00ean) gi\u00fap m\u1edf r\u1ed9ng c\u01a1 h\u1ed9i l\u00e0m vi\u1ec7c t\u1ea1i c\u00e1c chu\u1ed7i qu\u1ed1c t\u1ebf v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch n\u01b0\u1edbc ngo\u00e0i hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

V\u1ec1 ch\u1ee9ng ch\u1ec9 chuy\u00ean ng\u00e0nh, ch\u1ee9ng ch\u1ec9 an to\u00e0n v\u1ec7 sinh th\u1ef1c ph\u1ea9m theo Ngh\u1ecb \u0111\u1ecbnh 15\/2018\/N\u0110-CP l\u00e0 y\u00eau c\u1ea7u ph\u00e1p l\u00fd b\u1eaft bu\u1ed9c \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean ch\u1ebf bi\u1ebfn v\u00e0 ph\u1ee5c v\u1ee5 th\u1ef1c ph\u1ea9m. Ngo\u00e0i ra, c\u00e1c ch\u1ee9ng ch\u1ec9 qu\u1ed1c t\u1ebf nh\u01b0 WSET (Wine & Spirit Education Trust) cho m\u1ea3ng \u0111\u1ed3 u\u1ed1ng hay ServSafe cho qu\u1ea3n l\u00fd an to\u00e0n th\u1ef1c ph\u1ea9m c\u0169ng \u0111\u01b0\u1ee3c nhi\u1ec1u nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u00e1nh gi\u00e1 cao.<\/p>\n

4. \u0110\u00e0o t\u1ea1o v\u00e0 l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p<\/h2>\n

Ng\u00e0nh HoReCa c\u00f3 \u0111\u1eb7c \u0111i\u1ec3m \u0111\u00e1ng ch\u00fa \u00fd l\u00e0 kh\u00f4ng y\u00eau c\u1ea7u qu\u00e1 cao v\u1ec1 b\u1eb1ng c\u1ea5p \u1edf c\u00e1c v\u1ecb tr\u00ed kh\u1edfi \u0111\u1ea7u. Nhi\u1ec1u nh\u00e2n vi\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb v\u1ecb tr\u00ed ph\u1ee5c v\u1ee5, pha ch\u1ebf ho\u1eb7c ph\u1ee5 b\u1ebfp m\u00e0 ch\u1ec9 c\u1ea7n t\u1ed1t nghi\u1ec7p THPT ho\u1eb7c trung c\u1ea5p ngh\u1ec1. Tuy nhi\u00ean, \u0111\u1ec3 th\u0103ng ti\u1ebfn l\u00ean c\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd, ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u v\u1ec1 qu\u1ea3n tr\u1ecb kinh doanh d\u1ecbch v\u1ee5 l\u00e0 c\u1ea7n thi\u1ebft.<\/p>\n

\n

“Ng\u00e0nh HoReCa l\u00e0 m\u1ed9t trong s\u1ed1 \u00edt ng\u00e0nh m\u00e0 kinh nghi\u1ec7m th\u1ef1c t\u1ebf c\u00f3 gi\u00e1 tr\u1ecb ngang b\u1eb1ng ho\u1eb7c th\u1eadm ch\u00ed cao h\u01a1n b\u1eb1ng c\u1ea5p. Nhi\u1ec1u t\u1ed5ng b\u1ebfp tr\u01b0\u1edfng v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n th\u00e0nh c\u00f4ng \u0111\u1ec1u b\u1eaft \u0111\u1ea7u t\u1eeb nh\u1eefng v\u1ecb tr\u00ed khi\u00eam t\u1ed1n nh\u1ea5t.” \u2013 Quan \u0111i\u1ec3m ph\u1ed5 bi\u1ebfn trong ng\u00e0nh d\u1ecbch v\u1ee5.<\/p>\n<\/blockquote>\n

\u2013 B\u1eadc \u0111\u1ea1i h\u1ecdc c\u00f3 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n \u2013 Nh\u00e0 h\u00e0ng t\u1ea1i \u0110H Kinh t\u1ebf TP.HCM (UEH), \u0110H Hoa Sen, HUTECH v\u00e0 \u0110H Nguy\u1ec5n T\u1ea5t Th\u00e0nh v\u1edbi ch\u01b0\u01a1ng tr\u00ecnh th\u1ef1c t\u1eadp t\u1eeb n\u0103m th\u1ee9 hai.<\/p>\n

\u2013 B\u1eadc cao \u0111\u1eb3ng v\u00e0 trung c\u1ea5p ngh\u1ec1 nh\u01b0 Tr\u01b0\u1eddng C\u0110 Du l\u1ecbch S\u00e0i G\u00f2n (Saigontourist), C\u0110 Ngh\u1ec1 Du l\u1ecbch H\u00e0 N\u1ed9i, Tr\u01b0\u1eddng Trung c\u1ea5p Vi\u1ec7t Giao cung c\u1ea5p ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o th\u1ef1c h\u00e0nh nhi\u1ec1u, th\u1eddi gian ng\u1eafn (2\u20133 n\u0103m).<\/p>\n

\u2013 C\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o chuy\u00ean bi\u1ec7t t\u1eeb Le Cordon Bleu (\u1ea9m th\u1ef1c Ph\u00e1p), tr\u01b0\u1eddng d\u1ea1y pha ch\u1ebf IBCA ho\u1eb7c c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 c\u1ee7a t\u1eadp \u0111o\u00e0n Marriott, Accor gi\u00fap n\u00e2ng cao chuy\u00ean m\u00f4n nhanh ch\u00f3ng.<\/p>\n

L\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn \u0111i\u1ec3n h\u00ecnh trong ng\u00e0nh HoReCa th\u01b0\u1eddng theo m\u00f4 h\u00ecnh: nh\u00e2n vi\u00ean \u2192 t\u1ed5 tr\u01b0\u1edfng\/gi\u00e1m s\u00e1t (Supervisor) \u2192 tr\u01b0\u1edfng b\u1ed9 ph\u1eadn (Head of Department) \u2192 qu\u1ea3n l\u00fd (Manager) \u2192 t\u1ed5ng qu\u1ea3n l\u00fd (General Manager). T\u1ed1c \u0111\u1ed9 th\u0103ng ti\u1ebfn ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o n\u0103ng l\u1ef1c th\u1ef1c t\u1ebf v\u00e0 th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c h\u01a1n l\u00e0 th\u00e2m ni\u00ean \u0111\u01a1n thu\u1ea7n.<\/p>\n

5. M\u1ee9c l\u01b0\u01a1ng v\u00e0 ph\u00fac l\u1ee3i ng\u00e0nh HoReCa<\/h2>\n

M\u1ee9c thu nh\u1eadp trong ng\u00e0nh HoReCa c\u00f3 bi\u00ean \u0111\u1ed9 r\u1ed9ng, ph\u1ee5 thu\u1ed9c v\u00e0o ph\u00e2n kh\u00fac kinh doanh, quy m\u00f4 doanh nghi\u1ec7p, khu v\u1ef1c \u0111\u1ecba l\u00fd v\u00e0 tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng. C\u00e1c chu\u1ed7i qu\u1ed1c t\u1ebf v\u00e0 kh\u00e1ch s\u1ea1n 4\u20135 sao th\u01b0\u1eddng c\u00f3 ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 t\u1ed1t h\u01a1n, bao g\u1ed3m c\u1ea3 ph\u00fac l\u1ee3i phi t\u00e0i ch\u00ednh nh\u01b0 \u0103n ca mi\u1ec5n ph\u00ed, k\u00fd t\u00fac x\u00e1, b\u1ea3o hi\u1ec3m s\u1ee9c kh\u1ecfe m\u1edf r\u1ed9ng v\u00e0 c\u01a1 h\u1ed9i \u0111\u00e0o t\u1ea1o qu\u1ed1c t\u1ebf.<\/p>\n

\n\n\n\n\n\n\n\n\n\n\n
V\u1ecb tr\u00ed<\/th>\nKinh nghi\u1ec7m<\/th>\nM\u1ee9c l\u01b0\u01a1ng tham kh\u1ea3o (tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng)<\/th>\n<\/tr>\n<\/thead>\n
Nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 \/ Barista<\/td>\n0\u20131 n\u0103m<\/td>\n6\u201310<\/td>\n<\/tr>\n
\u0110\u1ea7u b\u1ebfp (Cook \/ Commis Chef)<\/td>\n1\u20133 n\u0103m<\/td>\n8\u201315<\/td>\n<\/tr>\n
Gi\u00e1m s\u00e1t (Supervisor)<\/td>\n2\u20134 n\u0103m<\/td>\n10\u201318<\/td>\n<\/tr>\n
B\u1ebfp tr\u01b0\u1edfng (Head Chef \/ Sous Chef)<\/td>\n5\u20138 n\u0103m<\/td>\n18\u201335<\/td>\n<\/tr>\n
Qu\u1ea3n l\u00fd nh\u00e0 h\u00e0ng \/ F&B Manager<\/td>\n5+ n\u0103m<\/td>\n20\u201340<\/td>\n<\/tr>\n
T\u1ed5ng Qu\u1ea3n l\u00fd (General Manager)<\/td>\n10+ n\u0103m<\/td>\n35\u201360+<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n

Ngo\u00e0i m\u1ee9c l\u01b0\u01a1ng c\u1ed1 \u0111\u1ecbnh, nhi\u1ec1u v\u1ecb tr\u00ed trong ng\u00e0nh HoReCa c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng tip (ti\u1ec1n boa) t\u1eeb kh\u00e1ch h\u00e0ng \u2013 \u0111\u1eb7c bi\u1ec7t ph\u1ed5 bi\u1ebfn t\u1ea1i c\u00e1c nh\u00e0 h\u00e0ng cao c\u1ea5p v\u00e0 kh\u00e1ch s\u1ea1n ph\u1ee5c v\u1ee5 kh\u00e1ch qu\u1ed1c t\u1ebf. Service charge (ph\u00ed d\u1ecbch v\u1ee5 5\u201310% c\u1ed9ng v\u00e0o h\u00f3a \u0111\u01a1n) c\u0169ng \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 c\u01a1 s\u1edf ph\u00e2n chia l\u1ea1i cho nh\u00e2n vi\u00ean, t\u1ea1o th\u00eam ngu\u1ed3n thu nh\u1eadp \u0111\u00e1ng k\u1ec3.<\/p>\n

6. Xu h\u01b0\u1edbng ph\u00e1t tri\u1ec3n ng\u00e0nh HoReCa t\u1ea1i Vi\u1ec7t Nam<\/h2>\n

Ng\u00e0nh HoReCa \u0111ang chuy\u1ec3n m\u00ecnh m\u1ea1nh m\u1ebd d\u01b0\u1edbi t\u00e1c \u0111\u1ed9ng c\u1ee7a thay \u0111\u1ed5i h\u00e0nh vi ti\u00eau d\u00f9ng, \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0 xu h\u01b0\u1edbng \u1ea9m th\u1ef1c m\u1edbi. C\u00e1c doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 c\u1ea7n gi\u1ecfi ph\u1ee5c v\u1ee5 m\u00e0 c\u00f2n ph\u1ea3i th\u00edch \u1ee9ng nhanh v\u1edbi nh\u1eefng chuy\u1ec3n \u0111\u1ed5i n\u00e0y \u0111\u1ec3 duy tr\u00ec n\u0103ng l\u1ef1c c\u1ea1nh tranh trong th\u1ecb tr\u01b0\u1eddng ng\u00e0y c\u00e0ng s\u00f4i \u0111\u1ed9ng.<\/p>\n

\u2013 \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 trong qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh nh\u01b0 h\u1ec7 th\u1ed1ng POS t\u00edch h\u1ee3p, \u0111\u1eb7t b\u00e0n tr\u1ef1c tuy\u1ebfn qua \u1ee9ng d\u1ee5ng, menu \u0111i\u1ec7n t\u1eed (QR code menu) v\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kho th\u00f4ng minh gi\u00fap t\u1ed1i \u01b0u chi ph\u00ed v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n

\u2013 Xu h\u01b0\u1edbng F&B b\u1ec1n v\u1eefng (Sustainable F&B) v\u1edbi vi\u1ec7c s\u1eed d\u1ee5ng nguy\u00ean li\u1ec7u \u0111\u1ecba ph\u01b0\u01a1ng (farm-to-table), gi\u1ea3m l\u00e3ng ph\u00ed th\u1ef1c ph\u1ea9m (food waste reduction) v\u00e0 bao b\u00ec th\u00e2n thi\u1ec7n m\u00f4i tr\u01b0\u1eddng \u0111ang \u0111\u01b0\u1ee3c nhi\u1ec1u th\u01b0\u01a1ng hi\u1ec7u l\u1edbn t\u1ea1i Vi\u1ec7t Nam \u00e1p d\u1ee5ng.<\/p>\n

\u2013 M\u00f4 h\u00ecnh cloud kitchen (b\u1ebfp trung t\u00e2m chuy\u00ean giao h\u00e0ng) v\u00e0 ghost restaurant ph\u00e1t tri\u1ec3n m\u1ea1nh nh\u1edd n\u1ec1n t\u1ea3ng giao \u0111\u1ed3 \u0103n nh\u01b0 GrabFood, ShopeeFood, t\u1ea1o ra ph\u00e2n kh\u00fac vi\u1ec7c l\u00e0m m\u1edbi trong chu\u1ed7i cung \u1ee9ng F&B.<\/p>\n

Theo nghi\u00ean c\u1ee9u c\u1ee7a Statista, th\u1ecb tr\u01b0\u1eddng F&B Vi\u1ec7t Nam d\u1ef1 ki\u1ebfn \u0111\u1ea1t gi\u00e1 tr\u1ecb h\u01a1n 40 t\u1ef7 USD v\u00e0o n\u0103m 2028. S\u1ef1 t\u0103ng tr\u01b0\u1edfng n\u00e0y k\u00e9o theo nhu c\u1ea7u nh\u00e2n l\u1ef1c HoReCa c\u00f3 chuy\u00ean m\u00f4n, \u0111\u1eb7c bi\u1ec7t \u1edf c\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd chu\u1ed7i v\u00e0 chuy\u00ean gia \u1ea9m th\u1ef1c.<\/p>\n

\n

L\u1eddi khuy\u00ean th\u1ef1c t\u1ebf:<\/strong> N\u1ebfu mu\u1ed1n ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng trong ng\u00e0nh HoReCa, h\u00e3y t\u1eadp trung x\u00e2y d\u1ef1ng chuy\u00ean m\u00f4n s\u00e2u \u1edf m\u1ed9t ph\u00e2n kh\u00fac c\u1ee5 th\u1ec3 (kh\u00e1ch s\u1ea1n, nh\u00e0 h\u00e0ng ho\u1eb7c caf\u00e9) thay v\u00ec d\u00e0n tr\u1ea3i. \u0110\u1ed3ng th\u1eddi, trau d\u1ed3i k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh v\u00e0 marketing s\u1ed1 s\u1ebd gi\u00fap b\u1ea1n th\u0103ng ti\u1ebfn nhanh h\u01a1n l\u00ean c\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd.<\/p>\n<\/div>\n

7. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n

1. HoReCa v\u00e0 Hospitality kh\u00e1c nhau nh\u01b0 th\u1ebf n\u00e0o?<\/em><\/strong><\/p>\n

HoReCa t\u1eadp trung v\u00e0o ba ph\u00e2n kh\u00fac c\u1ee5 th\u1ec3: kh\u00e1ch s\u1ea1n, nh\u00e0 h\u00e0ng v\u00e0 qu\u00e1n c\u00e0 ph\u00ea\/d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng, th\u01b0\u1eddng \u0111\u01b0\u1ee3c nh\u00ecn t\u1eeb g\u00f3c \u0111\u1ed9 k\u00eanh ph\u00e2n ph\u1ed1i th\u1ef1c ph\u1ea9m \u2013 \u0111\u1ed3 u\u1ed1ng. Hospitality c\u00f3 ph\u1ea1m vi r\u1ed9ng h\u01a1n, bao g\u1ed3m c\u1ea3 du l\u1ecbch l\u1eef h\u00e0nh, t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n MICE v\u00e0 gi\u1ea3i tr\u00ed ngh\u1ec9 d\u01b0\u1ee1ng.<\/p>\n

2. L\u00e0m vi\u1ec7c trong ng\u00e0nh HoReCa c\u00f3 c\u1ea7n b\u1eb1ng \u0111\u1ea1i h\u1ecdc kh\u00f4ng?<\/em><\/strong><\/p>\n

Nhi\u1ec1u v\u1ecb tr\u00ed kh\u1edfi \u0111\u1ea7u trong ng\u00e0nh HoReCa nh\u01b0 nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5, barista hay ph\u1ee5 b\u1ebfp kh\u00f4ng y\u00eau c\u1ea7u b\u1eb1ng \u0111\u1ea1i h\u1ecdc. Tuy nhi\u00ean, \u0111\u1ec3 th\u0103ng ti\u1ebfn l\u00ean c\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd, ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u v\u1ec1 qu\u1ea3n tr\u1ecb kinh doanh d\u1ecbch v\u1ee5 v\u00e0 ngo\u1ea1i ng\u1eef s\u1ebd l\u00e0 l\u1ee3i th\u1ebf quan tr\u1ecdng.<\/p>\n

3. Ng\u00e0nh HoReCa ph\u00f9 h\u1ee3p v\u1edbi ai?<\/em><\/strong><\/p>\n

Ng\u00e0nh HoReCa ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng ng\u01b0\u1eddi y\u00eau th\u00edch ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng, c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp t\u1ed1t, ch\u1ecbu \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c theo ca v\u00e0 s\u1eb5n s\u00e0ng l\u00e0m vi\u1ec7c v\u00e0o cu\u1ed1i tu\u1ea7n, ng\u00e0y l\u1ec5. T\u00ednh c\u00e1ch n\u0103ng \u0111\u1ed9ng, t\u1ec9 m\u1ec9 v\u00e0 tinh th\u1ea7n \u0111\u1ed3ng \u0111\u1ed9i l\u00e0 nh\u1eefng ph\u1ea9m ch\u1ea5t \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao trong ng\u00e0nh.<\/p>\n

Ng\u00e0nh HoReCa l\u00e0 l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 n\u0103ng \u0111\u1ed9ng v\u1edbi nhi\u1ec1u c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m \u0111a d\u1ea1ng t\u1eeb v\u1ecb tr\u00ed kh\u1edfi \u0111\u1ea7u \u0111\u1ebfn qu\u1ea3n l\u00fd c\u1ea5p cao. Hi\u1ec3u r\u00f5 HoReCa l\u00e0 g\u00ec<\/strong> gi\u00fap ng\u01b0\u1eddi lao \u0111\u1ed9ng x\u00e1c \u0111\u1ecbnh \u0111\u00fang ph\u00e2n kh\u00fac ph\u00f9 h\u1ee3p v\u00e0 x\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng. V\u1edbi th\u1ecb tr\u01b0\u1eddng F&B v\u00e0 d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa ti\u1ebfp t\u1ee5c t\u0103ng tr\u01b0\u1edfng, ng\u00e0nh HoReCa t\u1ea1i Vi\u1ec7t Nam v\u1eabn l\u00e0 l\u1ef1a ch\u1ecdn \u0111\u00e1ng c\u00e2n nh\u1eafc cho nh\u1eefng ai y\u00eau th\u00edch c\u00f4ng vi\u1ec7c ph\u1ee5c v\u1ee5 v\u00e0 mong mu\u1ed1n ph\u00e1t tri\u1ec3n trong m\u00f4i tr\u01b0\u1eddng n\u0103ng \u0111\u1ed9ng.<\/p>\n

Minh An<\/strong><\/p>\n

N\u1ed9i dung trong b\u00e0i mang t\u00ednh tham kh\u1ea3o v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng t\u1ed5ng quan; c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p v\u00e0 thu nh\u1eadp th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o n\u0103ng l\u1ef1c, kinh nghi\u1ec7m, v\u1ecb tr\u00ed, doanh nghi\u1ec7p v\u00e0 th\u1eddi \u0111i\u1ec3m th\u1ecb tr\u01b0\u1eddng.<\/em><\/p>\n

\n<\/p>","protected":false},"excerpt":{"rendered":"

T\u00ecm hi\u1ec3u HoReCa l\u00e0 g\u00ec, \u0111\u1eb7c th\u00f9 v\u1eadn h\u00e0nh, c\u00e1c v\u1ecb tr\u00ed vi\u1ec7c l\u00e0m ph\u1ed5 bi\u1ebfn, k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 v\u00e0 c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p trong ng\u00e0nh kh\u00e1ch s\u1ea1n nh\u00e0 h\u00e0ng caf\u00e9 t\u1ea1i Vi\u1ec7t Nam.<\/p>\n","protected":false},"author":58,"featured_media":15340,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[98],"class_list":["post-15299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep","tag-kien-thuc-nganh"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/15299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=15299"}],"version-history":[{"count":5,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/15299\/revisions"}],"predecessor-version":[{"id":16858,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/15299\/revisions\/16858"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/15340"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=15299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=15299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=15299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}