{"id":14535,"date":"2026-03-24T14:31:04","date_gmt":"2026-03-24T07:31:04","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=14535"},"modified":"2026-05-28T12:14:55","modified_gmt":"2026-05-28T05:14:55","slug":"ky-nang-mem-la-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/goc-ky-nang\/ky-nang-mem-la-gi","title":{"rendered":"K\u1ef9 n\u0103ng m\u1ec1m l\u00e0 g\u00ec? Ph\u00e2n lo\u1ea1i, vai tr\u00f2 v\u00e0 c\u00e1ch r\u00e8n luy\u1ec7n hi\u1ec7u qu\u1ea3"},"content":{"rendered":"
Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c ng\u00e0y c\u00e0ng c\u1ea1nh tranh, n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n ch\u01b0a \u0111\u1ee7 \u0111\u1ec3 gi\u00fap m\u1ed9t ng\u01b0\u1eddi n\u1ed5i b\u1eadt. Nh\u00e0 tuy\u1ec3n d\u1ee5ng hi\u1ec7n nay \u0111\u00e1nh gi\u00e1 cao k\u1ef9 n\u0103ng m\u1ec1m<\/strong> \u2014 nh\u00f3m n\u0103ng l\u1ef1c phi chuy\u00ean m\u00f4n quy\u1ebft \u0111\u1ecbnh c\u00e1ch b\u1ea1n giao ti\u1ebfp, h\u1ee3p t\u00e1c v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng. Theo b\u00e1o c\u00e1o Future of Jobs Report c\u1ee7a World Economic Forum, h\u01a1n 40% k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i m\u00e0 doanh nghi\u1ec7p y\u00eau c\u1ea7u s\u1ebd thay \u0111\u1ed5i trong v\u00f2ng n\u0103m n\u0103m t\u1edbi, v\u00e0 ph\u1ea7n l\u1edbn thu\u1ed9c nh\u00f3m soft skills.<\/p>\n T\u1ed5ng quan nhanh<\/strong><\/p>\n \u2013 K\u1ef9 n\u0103ng m\u1ec1m (Soft Skills) l\u00e0 t\u1eadp h\u1ee3p c\u00e1c n\u0103ng l\u1ef1c li\u00ean quan \u0111\u1ebfn giao ti\u1ebfp, t\u01b0 duy v\u00e0 qu\u1ea3n l\u00fd b\u1ea3n th\u00e2n, kh\u00f4ng g\u1eafn v\u1edbi chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt c\u1ee5 th\u1ec3.<\/p>\n \u2013 Theo LinkedIn Learning, k\u1ef9 n\u0103ng m\u1ec1m n\u1eb1m trong top \u01b0u ti\u00ean tuy\u1ec3n d\u1ee5ng t\u1ea1i h\u01a1n 89% doanh nghi\u1ec7p to\u00e0n c\u1ea7u.<\/p>\n \u2013 B\u00e0i vi\u1ebft gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 kh\u00e1i ni\u1ec7m, ph\u00e2n lo\u1ea1i, so s\u00e1nh v\u1edbi k\u1ef9 n\u0103ng c\u1ee9ng v\u00e0 ph\u01b0\u01a1ng ph\u00e1p r\u00e8n luy\u1ec7n th\u1ef1c t\u1ebf.<\/p>\n<\/div>\n K\u1ef9 n\u0103ng m\u1ec1m (Soft Skills) l\u00e0 nh\u00f3m n\u0103ng l\u1ef1c phi chuy\u00ean m\u00f4n li\u00ean quan \u0111\u1ebfn c\u00e1ch m\u1ed9t ng\u01b0\u1eddi t\u01b0\u01a1ng t\u00e1c, giao ti\u1ebfp v\u00e0 l\u00e0m vi\u1ec7c c\u00f9ng ng\u01b0\u1eddi kh\u00e1c. Kh\u00e1c v\u1edbi ki\u1ebfn th\u1ee9c k\u1ef9 thu\u1eadt hay b\u1eb1ng c\u1ea5p chuy\u00ean ng\u00e0nh, k\u1ef9 n\u0103ng m\u1ec1m trong c\u00f4ng vi\u1ec7c th\u1ec3 hi\u1ec7n qua h\u00e0nh vi, th\u00e1i \u0111\u1ed9 v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n. Daniel Goleman \u2014 t\u00e1c gi\u1ea3 cu\u1ed1n s\u00e1ch n\u1ed5i ti\u1ebfng Emotional Intelligence \u2014 t\u1eebng nh\u1ea5n m\u1ea1nh r\u1eb1ng tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac \u0111\u00f3ng g\u00f3p t\u1edbi 67% n\u0103ng l\u1ef1c c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u su\u1ea5t v\u01b0\u1ee3t tr\u1ed9i, l\u1edbn h\u01a1n c\u1ea3 ch\u1ec9 s\u1ed1 IQ v\u00e0 chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt c\u1ed9ng l\u1ea1i.<\/p>\n Thu\u1eadt ng\u1eef “soft skills” xu\u1ea5t hi\u1ec7n l\u1ea7n \u0111\u1ea7u trong t\u00e0i li\u1ec7u hu\u1ea5n luy\u1ec7n c\u1ee7a Qu\u00e2n \u0111\u1ed9i Hoa K\u1ef3 v\u00e0o cu\u1ed1i th\u1eadp ni\u00ean 1960, khi c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u nh\u1eadn ra r\u1eb1ng k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o, \u0111\u1ed9ng vi\u00ean \u0111\u1ed3ng \u0111\u1ed9i v\u00e0 x\u1eed l\u00fd xung \u0111\u1ed9t kh\u00f4ng th\u1ec3 \u0111o l\u01b0\u1eddng b\u1eb1ng b\u00e0i ki\u1ec3m tra truy\u1ec1n th\u1ed1ng. T\u1eeb \u0111\u00f3 \u0111\u1ebfn nay, kh\u00e1i ni\u1ec7m n\u00e0y \u0111\u00e3 m\u1edf r\u1ed9ng sang m\u1ecdi l\u0129nh v\u1ef1c ngh\u1ec1 nghi\u1ec7p, t\u1eeb t\u00e0i ch\u00ednh, c\u00f4ng ngh\u1ec7 \u0111\u1ebfn gi\u00e1o d\u1ee5c v\u00e0 y t\u1ebf.<\/p>\n C\u00f3 nhi\u1ec1u c\u00e1ch ph\u00e2n nh\u00f3m, nh\u01b0ng d\u1ef1a tr\u00ean t\u00ednh \u1ee9ng d\u1ee5ng trong c\u00f4ng vi\u1ec7c, k\u1ef9 n\u0103ng m\u1ec1m th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia th\u00e0nh b\u1ed1n nh\u00f3m ch\u00ednh. M\u1ed7i nh\u00f3m \u0111\u00e1p \u1ee9ng m\u1ed9t kh\u00eda c\u1ea1nh kh\u00e1c nhau trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p. Vi\u1ec7c hi\u1ec3u r\u00f5 t\u1eebng nh\u00f3m gi\u00fap b\u1ea1n t\u1ef1 \u0111\u00e1nh gi\u00e1 \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu v\u00e0 x\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh r\u00e8n luy\u1ec7n ph\u00f9 h\u1ee3p.<\/p>\n \u2013 Nh\u00f3m giao ti\u1ebfp bao g\u1ed3m k\u1ef9 n\u0103ng l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng, thuy\u1ebft tr\u00ecnh, \u0111\u00e0m ph\u00e1n v\u00e0 vi\u1ebft email chuy\u00ean nghi\u1ec7p \u2014 \u0111\u00e2y l\u00e0 n\u1ec1n t\u1ea3ng cho m\u1ecdi t\u01b0\u01a1ng t\u00e1c trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf.<\/p>\n \u2013 Nh\u00f3m t\u01b0 duy ph\u1ea3n bi\u1ec7n g\u1ed3m kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1, ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 s\u00e1ng t\u1ea1o gi\u1ea3i ph\u00e1p, gi\u00fap ng\u01b0\u1eddi lao \u0111\u1ed9ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p m\u1ed9t c\u00e1ch logic.<\/p>\n \u2013 Nh\u00f3m qu\u1ea3n l\u00fd b\u1ea3n th\u00e2n bao g\u1ed3m qu\u1ea3n l\u00fd th\u1eddi gian, ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac v\u00e0 kh\u1ea3 n\u0103ng t\u1ef1 h\u1ecdc, l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 duy tr\u00ec hi\u1ec7u su\u1ea5t \u1ed5n \u0111\u1ecbnh d\u01b0\u1edbi \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c.<\/p>\n \u2013 Nh\u00f3m l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 l\u00e3nh \u0111\u1ea1o th\u1ec3 hi\u1ec7n qua kh\u1ea3 n\u0103ng h\u1ee3p t\u00e1c, \u1ee7y quy\u1ec1n, gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng cho \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n Nhi\u1ec1u v\u1ecb tr\u00ed trong l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1 (Human Resources) \u0111\u1eb7c bi\u1ec7t coi tr\u1ecdng to\u00e0n b\u1ed9 c\u00e1c nh\u00f3m k\u1ef9 n\u0103ng m\u1ec1m k\u1ec3 tr\u00ean. T\u1ea1i c\u00e1c doanh nghi\u1ec7p l\u1edbn, nh\u00e0 tuy\u1ec3n d\u1ee5ng th\u01b0\u1eddng \u0111\u00e1nh gi\u00e1 soft skills qua ph\u1ecfng v\u1ea5n h\u00e0nh vi (Behavioral Interview) v\u00e0 b\u00e0i t\u1eadp t\u00ecnh hu\u1ed1ng, b\u00ean c\u1ea1nh y\u00eau c\u1ea7u chuy\u00ean m\u00f4n. N\u1ebfu b\u1ea1n quan t\u00e2m \u0111\u1ebfn c\u00e1c c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p trong l\u0129nh v\u1ef1c n\u00e0y, h\u00e3y tham kh\u1ea3o v\u1ecb tr\u00ed vi\u1ec7c l\u00e0m nh\u00e2n s\u1ef1 t\u1ea1i CareerLink<\/a><\/em><\/strong> \u0111\u1ec3 t\u00ecm c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p.<\/p>\n
<\/figure>\n1. K\u1ef9 n\u0103ng m\u1ec1m l\u00e0 g\u00ec?<\/h2>\n
2. Ph\u00e2n lo\u1ea1i c\u00e1c k\u1ef9 n\u0103ng m\u1ec1m ph\u1ed5 bi\u1ebfn<\/h2>\n