{"id":14202,"date":"2026-03-16T14:43:14","date_gmt":"2026-03-16T07:43:14","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=14202"},"modified":"2026-05-28T12:16:52","modified_gmt":"2026-05-28T05:16:52","slug":"ky-nang-lam-viec-nhom","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/ky-nang-lam-viec-nhom","title":{"rendered":"K\u1ef9 N\u0103ng L\u00e0m Vi\u1ec7c Nh\u00f3m: C\u00e1ch R\u00e8n Luy\u1ec7n v\u00e0 Ph\u00e1t Tri\u1ec3n B\u1ec1n V\u1eefng"},"content":{"rendered":"
Trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng vi\u1ec7c hi\u1ec7n \u0111\u1ea1i, r\u1ea5t \u00edt nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh b\u1edfi m\u1ed9t c\u00e1 nh\u00e2n \u0111\u01a1n \u0111\u1ed9c. T\u1eeb chi\u1ebfn d\u1ecbch marketing \u0111\u1ebfn d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m, t\u1ea5t c\u1ea3 \u0111\u1ec1u c\u1ea7n ph\u1ed1i h\u1ee3p. K\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m<\/strong> ng\u00e0y c\u00e0ng tr\u1edf th\u00e0nh y\u00eau c\u1ea7u c\u1ed1t l\u00f5i nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u00e1nh gi\u00e1 cao \u2014 kh\u00f4ng k\u00e9m chuy\u00ean m\u00f4n. R\u00e8n luy\u1ec7n \u0111\u00fang c\u00e1ch l\u00e0 b\u01b0\u1edbc kh\u1edfi \u0111\u1ea7u thi\u1ebft th\u1ef1c.<\/p>\n T\u1ed5ng quan nhanh v\u1ec1 k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m<\/strong> <\/p>\n \u2013 Teamwork kh\u00f4ng ch\u1ec9 l\u00e0 “l\u00e0m c\u00f9ng nhau” m\u00e0 l\u00e0 ph\u1ed1i h\u1ee3p c\u00f3 chi\u1ebfn l\u01b0\u1ee3c, ph\u00e2n vai r\u00f5 r\u00e0ng v\u00e0 giao ti\u1ebfp ch\u1ee7 \u0111\u1ed9ng.<\/p>\n \u2013 M\u00f4 h\u00ecnh Tuckman (Forming\u2013Storming\u2013Norming\u2013Performing) m\u00f4 t\u1ea3 4 giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n t\u1ef1 nhi\u00ean c\u1ee7a m\u1ecdi nh\u00f3m l\u00e0m vi\u1ec7c.<\/p>\n \u2013 Theo nghi\u00ean c\u1ee9u c\u1ee7a Patrick Lencioni trong The Five Dysfunctions of a Team<\/em>, thi\u1ebfu tin t\u01b0\u1edfng l\u00e0 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 d\u1eabn \u0111\u1ebfn nh\u00f3m th\u1ea5t b\u1ea1i.<\/p>\n \u2013 K\u1ef9 n\u0103ng n\u00e0y c\u00f3 th\u1ec3 h\u1ecdc v\u00e0 c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c \u2014 kh\u00f4ng ph\u1ea3i \u0111\u1eb7c \u0111i\u1ec3m b\u1ea9m sinh.<\/p>\n\n<\/div>\n K\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m (teamwork skills) l\u00e0 t\u1eadp h\u1ee3p c\u00e1c n\u0103ng l\u1ef1c cho ph\u00e9p m\u1ed9t c\u00e1 nh\u00e2n c\u1ed9ng t\u00e1c hi\u1ec7u qu\u1ea3 v\u1edbi ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c ti\u00eau chung. \u0110\u00e2y kh\u00f4ng ph\u1ea3i ch\u1ec9 l\u00e0 vi\u1ec7c ng\u1ed3i c\u00f9ng ph\u00f2ng hay tham gia cu\u1ed9c h\u1ecdp \u2014 m\u00e0 l\u00e0 kh\u1ea3 n\u0103ng l\u1eafng nghe t\u00edch c\u1ef1c, chia s\u1ebb tr\u00e1ch nhi\u1ec7m, x\u1eed l\u00fd xung \u0111\u1ed9t mang t\u00ednh x\u00e2y d\u1ef1ng v\u00e0 duy tr\u00ec tinh th\u1ea7n t\u1eadp th\u1ec3 ngay c\u1ea3 khi \u00e1p l\u1ef1c cao.<\/p>\n Nh\u00e0 t\u01b0 v\u1ea5n qu\u1ea3n tr\u1ecb Patrick Lencioni trong cu\u1ed1n The Five Dysfunctions of a Team<\/em> (2002) \u0111\u00e3 ch\u1ec9 ra r\u1eb1ng h\u1ea7u h\u1ebft nh\u00f3m l\u00e0m vi\u1ec7c th\u1ea5t b\u1ea1i kh\u00f4ng ph\u1ea3i v\u00ec thi\u1ebfu t\u00e0i n\u0103ng, m\u00e0 v\u00ec thi\u1ebfu tin t\u01b0\u1edfng l\u1eabn nhau, n\u00e9 tr\u00e1nh m\u00e2u thu\u1eabn l\u00e0nh m\u1ea1nh v\u00e0 kh\u00f4ng cam k\u1ebft v\u1edbi quy\u1ebft \u0111\u1ecbnh chung. \u0110\u00e2y l\u00e0 l\u00fd do v\u00ec sao hai nh\u00f3m c\u00f3 c\u00f9ng tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n nh\u01b0ng cho ra k\u1ebft qu\u1ea3 ho\u00e0n to\u00e0n kh\u00e1c nhau.<\/p>\n Trong kh\u1ea3o s\u00e1t c\u1ee7a LinkedIn n\u0103m 2023, “teamwork v\u00e0 h\u1ee3p t\u00e1c” li\u00ean t\u1ee5c n\u1eb1m trong top 5 k\u1ef9 n\u0103ng m\u1ec1m \u0111\u01b0\u1ee3c nh\u00e0 tuy\u1ec3n d\u1ee5ng t\u00ecm ki\u1ebfm nhi\u1ec1u nh\u1ea5t \u2014 \u0111\u1eb7c bi\u1ec7t \u1edf c\u00e1c v\u1ecb tr\u00ed c\u1ea5p trung v\u00e0 l\u00e3nh \u0111\u1ea1o nh\u00f3m. V\u1edbi xu h\u01b0\u1edbng l\u00e0m vi\u1ec7c hybrid v\u00e0 cross-functional team ng\u00e0y c\u00e0ng ph\u1ed5 bi\u1ebfn, l\u00e0m vi\u1ec7c theo nh\u00f3m hi\u1ec7u qu\u1ea3 kh\u00f4ng c\u00f2n l\u00e0 l\u1ee3i th\u1ebf m\u00e0 \u0111\u00e3 l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft.<\/p>\n M\u00f4 h\u00ecnh Tuckman’s Stages of Group Development do nh\u00e0 t\u00e2m l\u00fd h\u1ecdc Bruce Tuckman \u0111\u1ec1 xu\u1ea5t n\u0103m 1965 \u2014 v\u00e0 b\u1ed5 sung giai \u0111o\u1ea1n th\u1ee9 n\u0103m n\u0103m 1977 \u2014 v\u1eabn l\u00e0 khung tham chi\u1ebfu ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u1ec3 hi\u1ec3u v\u00f2ng \u0111\u1eddi c\u1ee7a m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c. Bi\u1ebft m\u00ecnh \u0111ang \u1edf giai \u0111o\u1ea1n n\u00e0o s\u1ebd gi\u00fap b\u1ea1n kh\u00f4ng ho\u1ea3ng lo\u1ea1n khi nh\u00f3m g\u1eb7p s\u00f3ng gi\u00f3.<\/p>\n Forming (H\u00ecnh th\u00e0nh):<\/strong> C\u00e1c th\u00e0nh vi\u00ean v\u1eeba quen nhau, l\u1ecbch s\u1ef1 v\u00e0 th\u0103m d\u00f2. \u0110\u00e2y l\u00e0 l\u00fac c\u1ea7n thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau chung, ph\u00e2n c\u00f4ng vai tr\u00f2 s\u01a1 b\u1ed9 v\u00e0 t\u1ea1o kh\u00f4ng gian \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi t\u1ef1 gi\u1edbi thi\u1ec7u th\u1ef1c s\u1ef1 \u2014 kh\u00f4ng ch\u1ec9 ch\u1ee9c danh m\u00e0 c\u1ea3 th\u1ebf m\u1ea1nh v\u00e0 phong c\u00e1ch l\u00e0m vi\u1ec7c.<\/p>\n Storming (Xung \u0111\u1ed9t):<\/strong> Khi nh\u00f3m b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c th\u1ef1c s\u1ef1, m\u00e2u thu\u1eabn xu\u1ea5t hi\u1ec7n. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n nhi\u1ec1u nh\u00f3m tan r\u00e3 ho\u1eb7c b\u1ecb “\u0111\u00f3ng b\u0103ng” v\u00ec tr\u00e1nh n\u00e9. Tr\u00ean th\u1ef1c t\u1ebf, \u0111\u00e2y l\u00e0 giai \u0111o\u1ea1n c\u1ea7n thi\u1ebft \u2014 nh\u00f3m marketing c\u1ee7a Unilever Vi\u1ec7t Nam t\u1eebng m\u00f4 t\u1ea3 r\u1eb1ng ph\u1ea7n l\u1edbn quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c hay c\u1ee7a h\u1ecd ra \u0111\u1eddi t\u1eeb nh\u1eefng bu\u1ed5i tranh lu\u1eadn c\u0103ng th\u1eb3ng \u1edf giai \u0111o\u1ea1n Storming, kh\u00f4ng ph\u1ea3i t\u1eeb s\u1ef1 \u0111\u1ed3ng thu\u1eadn d\u1ec5 d\u00e0ng.<\/p>\n
<\/figure>\n1. K\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m l\u00e0 g\u00ec v\u00e0 v\u00ec sao n\u00f3 quan tr\u1ecdng<\/h2>\n
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\n \nTh\u00e0nh ph\u1ea7n k\u1ef9 n\u0103ng<\/th>\n Bi\u1ec3u hi\u1ec7n c\u1ee5 th\u1ec3<\/th>\n T\u1ea7m quan tr\u1ecdng<\/th>\n<\/tr>\n<\/thead>\n \n Giao ti\u1ebfp r\u00f5 r\u00e0ng<\/td>\n Tr\u00ecnh b\u00e0y \u00fd ki\u1ebfn ng\u1eafn g\u1ecdn, h\u1ecfi l\u1ea1i khi ch\u01b0a hi\u1ec3u<\/td>\n R\u1ea5t cao<\/td>\n<\/tr>\n \n L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng<\/td>\n Kh\u00f4ng ng\u1eaft l\u1eddi, ph\u1ea3n h\u1ed3i c\u00f3 \u00fd ngh\u0129a<\/td>\n Cao<\/td>\n<\/tr>\n \n Tin t\u01b0\u1edfng v\u00e0 trao quy\u1ec1n<\/td>\n Kh\u00f4ng ki\u1ec3m so\u00e1t vi m\u00f4, d\u00e1m giao vi\u1ec7c<\/td>\n R\u1ea5t cao<\/td>\n<\/tr>\n \n Gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t<\/td>\n Ph\u00e2n bi\u1ec7t xung \u0111\u1ed9t \u00fd t\u01b0\u1edfng vs. xung \u0111\u1ed9t c\u00e1 nh\u00e2n<\/td>\n Cao<\/td>\n<\/tr>\n \n Tr\u00e1ch nhi\u1ec7m t\u1eadp th\u1ec3<\/td>\n Kh\u00f4ng \u0111\u1ed5 l\u1ed7i, c\u00f9ng nhau x\u1eed l\u00fd khi sai<\/td>\n R\u1ea5t cao<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n 2. C\u00e1c giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n nh\u00f3m v\u00e0 c\u00e1ch v\u01b0\u1ee3t qua t\u1eebng giai \u0111o\u1ea1n<\/h2>\n