{"id":12710,"date":"2026-02-05T08:55:03","date_gmt":"2026-02-05T01:55:03","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=12710"},"modified":"2026-03-25T14:03:53","modified_gmt":"2026-03-25T07:03:53","slug":"nganh-quan-tri-khach-san-la-gi-ra-truong-lam-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/tu-van-nghe-nghiep\/nganh-quan-tri-khach-san-la-gi-ra-truong-lam-gi","title":{"rendered":"Ng\u00e0nh Qu\u1ea3n Tr\u1ecb Kh\u00e1ch S\u1ea1n L\u00e0 G\u00ec Ra Tr\u01b0\u1eddng L\u00e0m G\u00ec?"},"content":{"rendered":"

Ng\u00e0nh du l\u1ecbch v\u00e0 kh\u00e1ch s\u1ea1n t\u1ea1i Vi\u1ec7t Nam \u0111ang b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd sau \u0111\u1ea1i d\u1ecbch, k\u00e9o theo nhu c\u1ea7u nh\u00e2n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng cao t\u0103ng v\u1ecdt. Trong b\u1ed1i c\u1ea3nh \u0111\u00f3, c\u00e2u h\u1ecfi ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec ra tr\u01b0\u1eddng l\u00e0m g\u00ec<\/strong> tr\u1edf th\u00e0nh m\u1ed1i quan t\u00e2m h\u00e0ng \u0111\u1ea7u c\u1ee7a h\u00e0ng ngh\u00ecn h\u1ecdc sinh, sinh vi\u00ean v\u00e0 ph\u1ee5 huynh tr\u00ean c\u1ea3 n\u01b0\u1edbc. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd cung c\u1ea5p b\u1ee9c tranh to\u00e0n di\u1ec7n t\u1eeb ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m \u0111\u1ebfn l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn trong ng\u00e0nh.<\/p>\n

\"Ng\u00e0nh<\/figure>\n

1. Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec?<\/h2>\n

Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n (Hotel Management hay Hospitality Management) l\u00e0 ng\u00e0nh h\u1ecdc chuy\u00ean \u0111\u00e0o t\u1ea1o nh\u00e2n l\u1ef1c c\u00f3 kh\u1ea3 n\u0103ng v\u1eadn h\u00e0nh, qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c c\u01a1 s\u1edf l\u01b0u tr\u00fa du l\u1ecbch, bao g\u1ed3m kh\u00e1ch s\u1ea1n, resort, khu ngh\u1ec9 d\u01b0\u1ee1ng, c\u0103n h\u1ed9 d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c m\u00f4 h\u00ecnh l\u01b0u tr\u00fa m\u1edbi nh\u01b0 homestay cao c\u1ea5p, boutique hotel.<\/p>\n

Kh\u00e1c v\u1edbi suy ngh\u0129 ph\u1ed5 bi\u1ebfn r\u1eb1ng h\u1ecdc qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ch\u1ec9 \u0111\u1ec3 \u201cph\u1ee5c v\u1ee5 ph\u00f2ng\u201d hay \u201c\u0111\u1ee9ng l\u1ec5 t\u00e2n,\u201d ng\u00e0nh h\u1ecdc n\u00e0y th\u1ef1c ch\u1ea5t bao tr\u00f9m ph\u1ea1m vi r\u1ed9ng h\u01a1n r\u1ea5t nhi\u1ec1u. Sinh vi\u00ean \u0111\u01b0\u1ee3c trang b\u1ecb ki\u1ebfn th\u1ee9c \u0111a l\u0129nh v\u1ef1c t\u1eeb qu\u1ea3n tr\u1ecb kinh doanh, t\u00e0i ch\u00ednh, marketing, qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 cho \u0111\u1ebfn ngh\u1ec7 thu\u1eadt \u1ea9m th\u1ef1c, t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n

Ph\u00e2n bi\u1ec7t qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n v\u00e0 qu\u1ea3n tr\u1ecb du l\u1ecbch<\/h3>\n

Nhi\u1ec1u th\u00ed sinh th\u01b0\u1eddng nh\u1ea7m l\u1eabn hai ng\u00e0nh n\u00e0y. Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n t\u1eadp trung v\u00e0o vi\u1ec7c v\u1eadn h\u00e0nh v\u00e0 qu\u1ea3n l\u00fd c\u01a1 s\u1edf l\u01b0u tr\u00fa, nh\u00e0 h\u00e0ng, d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng ngay t\u1ea1i \u0111i\u1ec3m \u0111\u1ebfn. Trong khi \u0111\u00f3, qu\u1ea3n tr\u1ecb du l\u1ecbch h\u01b0\u1edbng \u0111\u1ebfn thi\u1ebft k\u1ebf tour, \u0111i\u1ec1u h\u00e0nh h\u00e3ng l\u1eef h\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n \u0111i\u1ec3m \u0111\u1ebfn. Tuy nhi\u00ean, hai ng\u00e0nh c\u00f3 nhi\u1ec1u \u0111i\u1ec3m giao thoa, v\u00e0 ng\u01b0\u1eddi h\u1ecdc qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 chuy\u1ec3n sang l\u0129nh v\u1ef1c du l\u1ecbch l\u1eef h\u00e0nh sau khi t\u1ed1t nghi\u1ec7p.<\/p>\n

M\u00e3 ng\u00e0nh v\u00e0 h\u1ec7 \u0111\u00e0o t\u1ea1o t\u1ea1i Vi\u1ec7t Nam<\/h3>\n

Theo Th\u00f4ng t\u01b0 s\u1ed1 09\/2022\/TT-BGD\u0110T c\u1ee7a B\u1ed9 Gi\u00e1o d\u1ee5c v\u00e0 \u0110\u00e0o t\u1ea1o v\u1ec1 danh m\u1ee5c th\u1ed1ng k\u00ea ng\u00e0nh \u0111\u00e0o t\u1ea1o, qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n thu\u1ed9c nh\u00f3m ng\u00e0nh Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 du l\u1ecbch v\u00e0 l\u1eef h\u00e0nh, m\u00e3 ng\u00e0nh 7810201. Hi\u1ec7n nay, ng\u00e0nh n\u00e0y \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u1edf nhi\u1ec1u b\u1eadc h\u1ecdc:<\/p>\n

\u2013 B\u1eadc trung c\u1ea5p k\u00e9o d\u00e0i 2 n\u0103m, t\u1eadp trung ch\u1ee7 y\u1ebfu v\u00e0o k\u1ef9 n\u0103ng ngh\u1ec1 v\u00e0 th\u1ef1c h\u00e0nh.<\/p>\n

\u2013 B\u1eadc cao \u0111\u1eb3ng k\u00e9o d\u00e0i 3 n\u0103m, k\u1ebft h\u1ee3p gi\u1eefa l\u00fd thuy\u1ebft qu\u1ea3n tr\u1ecb v\u00e0 th\u1ef1c h\u00e0nh chuy\u00ean m\u00f4n.<\/p>\n

\u2013 B\u1eadc \u0111\u1ea1i h\u1ecdc k\u00e9o d\u00e0i 4 n\u0103m, \u0111\u00e0o t\u1ea1o chuy\u00ean s\u00e2u v\u1ec1 qu\u1ea3n tr\u1ecb v\u1eadn h\u00e0nh v\u00e0 chi\u1ebfn l\u01b0\u1ee3c kinh doanh kh\u00e1ch s\u1ea1n.<\/p>\n

\u2013 Ngo\u00e0i ra c\u00f2n c\u00f3 h\u1ec7 li\u00ean th\u00f4ng v\u00e0 v\u0103n b\u1eb1ng 2 d\u00e0nh cho ng\u01b0\u1eddi \u0111\u00e3 c\u00f3 b\u1eb1ng ng\u00e0nh kh\u00e1c mu\u1ed1n chuy\u1ec3n \u0111\u1ed5i sang l\u0129nh v\u1ef1c hospitality.<\/p>\n

2. Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n g\u1ed3m nh\u1eefng g\u00ec?<\/h2>\n

Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n b\u1eadc \u0111\u1ea1i h\u1ecdc th\u01b0\u1eddng k\u00e9o d\u00e0i 4 n\u0103m (kho\u1ea3ng 120\u2013135 t\u00edn ch\u1ec9), \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf theo h\u01b0\u1edbng k\u1ebft h\u1ee3p ch\u1eb7t ch\u1ebd gi\u1eefa l\u00fd thuy\u1ebft v\u00e0 th\u1ef1c h\u00e0nh. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c nh\u00f3m ki\u1ebfn th\u1ee9c ch\u00ednh m\u00e0 sinh vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c h\u1ecdc.<\/p>\n

Kh\u1ed1i ki\u1ebfn th\u1ee9c \u0111\u1ea1i c\u01b0\u01a1ng<\/h3>\n

Bao g\u1ed3m c\u00e1c m\u00f4n n\u1ec1n t\u1ea3ng nh\u01b0 kinh t\u1ebf vi m\u00f4, kinh t\u1ebf v\u0129 m\u00f4, nguy\u00ean l\u00fd qu\u1ea3n tr\u1ecb, ph\u00e1p lu\u1eadt \u0111\u1ea1i c\u01b0\u01a1ng, tin h\u1ecdc \u1ee9ng d\u1ee5ng v\u00e0 ngo\u1ea1i ng\u1eef. Ri\u00eang ngo\u1ea1i ng\u1eef, h\u1ea7u h\u1ebft c\u00e1c tr\u01b0\u1eddng y\u00eau c\u1ea7u sinh vi\u00ean \u0111\u1ea1t t\u1ed1i thi\u1ec3u IELTS 5.5 ho\u1eb7c t\u01b0\u01a1ng \u0111\u01b0\u01a1ng khi t\u1ed1t nghi\u1ec7p, m\u1ed9t s\u1ed1 ch\u01b0\u01a1ng tr\u00ecnh qu\u1ed1c t\u1ebf y\u00eau c\u1ea7u IELTS 6.0 tr\u1edf l\u00ean.<\/p>\n

Kh\u1ed1i ki\u1ebfn th\u1ee9c chuy\u00ean ng\u00e0nh<\/h3>\n

Sinh vi\u00ean ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c h\u1ecdc m\u1ed9t h\u1ec7 th\u1ed1ng m\u00f4n chuy\u00ean ng\u00e0nh phong ph\u00fa, bao g\u1ed3m Qu\u1ea3n tr\u1ecb v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n (Hotel Operations Management), Qu\u1ea3n tr\u1ecb l\u1ec5 t\u00e2n v\u00e0 d\u1ecbch v\u1ee5 ph\u00f2ng (Front Office & Housekeeping Management), Qu\u1ea3n tr\u1ecb nh\u00e0 h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng (Food & Beverage Management), Qu\u1ea3n tr\u1ecb doanh thu kh\u00e1ch s\u1ea1n (Revenue Management). B\u00ean c\u1ea1nh \u0111\u00f3, ch\u01b0\u01a1ng tr\u00ecnh c\u00f2n \u0111\u00e0o t\u1ea1o Marketing kh\u00e1ch s\u1ea1n v\u00e0 du l\u1ecbch s\u1ed1 (Digital Hospitality Marketing), Qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh trong ng\u00e0nh d\u1ecbch v\u1ee5 (Hospitality Financial Management), Qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 ng\u00e0nh kh\u00e1ch s\u1ea1n (Hospitality Human Resource Management), T\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n v\u00e0 h\u1ed9i ngh\u1ecb (MICE & Event Management), c\u00f9ng c\u00e1c m\u00f4n v\u1ec1 Lu\u1eadt du l\u1ecbch v\u00e0 quy \u0111\u1ecbnh ng\u00e0nh (Lu\u1eadt Du l\u1ecbch 2017 s\u1ed1 09\/2017\/QH14). T\u1ed5ng h\u1ee3p l\u1ea1i, c\u00e1c m\u00f4n h\u1ecdc n\u00e0y trang b\u1ecb cho sinh vi\u00ean n\u0103ng l\u1ef1c qu\u1ea3n l\u00fd to\u00e0n di\u1ec7n m\u1ed9t c\u01a1 s\u1edf l\u01b0u tr\u00fa t\u1eeb v\u1eadn h\u00e0nh, t\u00e0i ch\u00ednh \u0111\u1ebfn nh\u00e2n s\u1ef1 v\u00e0 marketing.<\/p>\n

Th\u1ef1c t\u1eadp v\u00e0 tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf<\/h3>\n

\u0110\u00e2y l\u00e0 \u0111i\u1ec3m kh\u00e1c bi\u1ec7t l\u1edbn c\u1ee7a ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n so v\u1edbi nhi\u1ec1u ng\u00e0nh kinh t\u1ebf kh\u00e1c. Sinh vi\u00ean th\u01b0\u1eddng ph\u1ea3i ho\u00e0n th\u00e0nh \u00edt nh\u1ea5t 2 k\u1ef3 th\u1ef1c t\u1eadp t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n, resort th\u1ef1c t\u1ebf, m\u1ed7i k\u1ef3 t\u1eeb 3 \u0111\u1ebfn 6 th\u00e1ng. Nhi\u1ec1u tr\u01b0\u1eddng c\u00f3 m\u1ed1i li\u00ean k\u1ebft tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n l\u1edbn nh\u01b0 Marriott, Accor, IHG, Vinpearl, M\u01b0\u1eddng Thanh \u0111\u1ec3 t\u1ea1o c\u01a1 h\u1ed9i th\u1ef1c t\u1eadp cho sinh vi\u00ean.<\/p>\n

> Kinh nghi\u1ec7m th\u1ef1c t\u1ebf ch\u00ednh l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 nh\u1ea5t c\u1ee7a sinh vi\u00ean ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n. Nh\u00e0 tuy\u1ec3n d\u1ee5ng trong ng\u00e0nh hospitality lu\u00f4n \u0111\u00e1nh gi\u00e1 cao \u1ee9ng vi\u00ean \u0111\u00e3 c\u00f3 th\u1eddi gian l\u00e0m vi\u1ec7c th\u1ef1c t\u1ebf t\u1ea1i c\u00e1c c\u01a1 s\u1edf l\u01b0u tr\u00fa, b\u1edfi \u0111\u00e2y l\u00e0 ng\u00e0nh m\u00e0 l\u00fd thuy\u1ebft ch\u1ec9 chi\u1ebfm 30%, c\u00f2n l\u1ea1i 70% l\u00e0 k\u1ef9 n\u0103ng v\u1eadn h\u00e0nh v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng.<\/strong><\/p>\n

3. Ra tr\u01b0\u1eddng l\u00e0m g\u00ec \u2013 H\u01a1n 10 v\u1ecb tr\u00ed vi\u1ec7c l\u00e0m h\u1ea5p d\u1eabn<\/h2>\n

\u0110\u00e2y l\u00e0 ph\u1ea7n tr\u1ecdng t\u00e2m gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec ra tr\u01b0\u1eddng l\u00e0m g\u00ec. Th\u1ef1c t\u1ebf, c\u1eed nh\u00e2n ng\u00e0nh n\u00e0y c\u00f3 th\u1ec3 \u0111\u1ea3m nh\u1eadn r\u1ea5t nhi\u1ec1u v\u1ecb tr\u00ed kh\u00e1c nhau trong h\u1ec7 sinh th\u00e1i kh\u00e1ch s\u1ea1n v\u00e0 d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa.<\/p>\n

Nh\u00e2n vi\u00ean v\u00e0 qu\u1ea3n l\u00fd l\u1ec5 t\u00e2n (Front Office)<\/h3>\n

B\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n l\u00e0 \u201cb\u1ed9 m\u1eb7t\u201d c\u1ee7a kh\u00e1ch s\u1ea1n, n\u01a1i t\u1ea1o \u1ea5n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean v\u1edbi kh\u00e1ch h\u00e0ng. Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n \u0111\u1ea3m nh\u1eadn vi\u1ec7c \u0111\u00f3n ti\u1ebfp, l\u00e0m th\u1ee7 t\u1ee5c nh\u1eadn \u2013 tr\u1ea3 ph\u00f2ng (check-in\/check-out), x\u1eed l\u00fd y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00e1c d\u1ecbch v\u1ee5. L\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn t\u1ea1i b\u1ed9 ph\u1eadn n\u00e0y th\u01b0\u1eddng l\u00e0: Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n, Gi\u00e1m s\u00e1t l\u1ec5 t\u00e2n (Front Office Supervisor), Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n (Front Office Manager), v\u00e0 Tr\u1ee3 l\u00fd T\u1ed5ng qu\u1ea3n l\u00fd (Assistant General Manager).<\/p>\n

Qu\u1ea3n l\u00fd nh\u00e0 h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng (F&B)<\/h3>\n

B\u1ed9 ph\u1eadn F&B (Food and Beverage) l\u00e0 m\u1ed9t trong nh\u1eefng b\u1ed9 ph\u1eadn t\u1ea1o doanh thu l\u1edbn nh\u1ea5t cho kh\u00e1ch s\u1ea1n, \u0111\u1eb7c bi\u1ec7t t\u1ea1i c\u00e1c resort v\u00e0 kh\u00e1ch s\u1ea1n 4\u20135 sao. Sinh vi\u00ean t\u1ed1t nghi\u1ec7p c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c \u1edf c\u00e1c v\u1ecb tr\u00ed: Nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 nh\u00e0 h\u00e0ng, Gi\u00e1m s\u00e1t F&B, Qu\u1ea3n l\u00fd nh\u00e0 h\u00e0ng (Restaurant Manager), Gi\u00e1m \u0111\u1ed1c F&B (F&B Director). Ngo\u00e0i ra, v\u1edbi s\u1ef1 b\u00f9ng n\u1ed5 c\u1ee7a xu h\u01b0\u1edbng \u1ea9m th\u1ef1c tr\u1ea3i nghi\u1ec7m, nhi\u1ec1u kh\u00e1ch s\u1ea1n c\u1ea7n chuy\u00ean gia t\u01b0 v\u1ea5n th\u1ef1c \u0111\u01a1n v\u00e0 ph\u00e1t tri\u1ec3n concept nh\u00e0 h\u00e0ng.<\/p>\n

Qu\u1ea3n l\u00fd bu\u1ed3ng ph\u00f2ng (Housekeeping)<\/h3>\n

B\u1ed9 ph\u1eadn bu\u1ed3ng ph\u00f2ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng ph\u00f2ng \u1edf, v\u1ec7 sinh c\u00f4ng c\u1ed9ng, gi\u1eb7t l\u00e0 v\u00e0 c\u1ea3nh quan n\u1ed9i th\u1ea5t. C\u00e1c v\u1ecb tr\u00ed bao g\u1ed3m: Nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng, Gi\u00e1m s\u00e1t t\u1ea7ng, Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn bu\u1ed3ng ph\u00f2ng (Executive Housekeeper). \u0110\u00e2y l\u00e0 b\u1ed9 ph\u1eadn th\u01b0\u1eddng b\u1ecb \u0111\u00e1nh gi\u00e1 th\u1ea5p nh\u01b0ng th\u1ef1c t\u1ebf \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng OTA (Online Travel Agency) nh\u01b0 Booking.com, Agoda.<\/p>\n

Qu\u1ea3n tr\u1ecb doanh thu kh\u00e1ch s\u1ea1n (Revenue Management)<\/h3>\n

\u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c c\u00e1c t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf coi tr\u1ecdng. Chuy\u00ean vi\u00ean qu\u1ea3n tr\u1ecb doanh thu c\u00f3 nhi\u1ec7m v\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1eb7t ph\u00f2ng, t\u1ed1i \u01b0u h\u00f3a gi\u00e1 b\u00e1n theo th\u1eddi gian th\u1ef1c, d\u1ef1 b\u00e1o c\u00f4ng su\u1ea5t ph\u00f2ng v\u00e0 \u0111\u1ec1 xu\u1ea5t chi\u1ebfn l\u01b0\u1ee3c gi\u00e1 linh ho\u1ea1t. V\u1ecb tr\u00ed Revenue Manager t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n 4\u20135 sao qu\u1ed1c t\u1ebf \u0111\u00f2i h\u1ecfi n\u0103ng l\u1ef1c ph\u00e2n t\u00edch s\u1ed1 li\u1ec7u cao v\u00e0 kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd doanh thu nh\u01b0 IDeaS, Duetto hay Atomize.<\/p>\n

T\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n v\u00e0 h\u1ed9i ngh\u1ecb (Event & MICE)<\/h3>\n

Ng\u00e0nh MICE (Meetings, Incentives, Conferences, Exhibitions) t\u1ea1i Vi\u1ec7t Nam \u0111ang ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng. Nhi\u1ec1u kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng l\u1edbn c\u00f3 b\u1ed9 ph\u1eadn ri\u00eang chuy\u00ean ph\u1ee5 tr\u00e1ch t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n, h\u1ed9i ngh\u1ecb, ti\u1ec7c c\u01b0\u1edbi v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u1eb7c bi\u1ec7t. C\u00e1c v\u1ecb tr\u00ed trong l\u0129nh v\u1ef1c n\u00e0y g\u1ed3m: Nh\u00e2n vi\u00ean \u0111i\u1ec1u ph\u1ed1i s\u1ef1 ki\u1ec7n, Qu\u1ea3n l\u00fd s\u1ef1 ki\u1ec7n (Event Manager), Gi\u00e1m \u0111\u1ed1c h\u1ed9i ngh\u1ecb (Conference & Banquet Director).<\/p>\n

Qu\u1ea3n l\u00fd resort v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng<\/h3>\n

V\u1edbi \u0111\u01b0\u1eddng b\u1edd bi\u1ec3n d\u00e0i h\u01a1n 3.260 km v\u00e0 nhi\u1ec1u v\u00f9ng n\u00fai, cao nguy\u00ean h\u1ea5p d\u1eabn, Vi\u1ec7t Nam s\u1edf h\u1eefu h\u1ec7 th\u1ed1ng resort phong ph\u00fa. Qu\u1ea3n l\u00fd resort \u0111\u00f2i h\u1ecfi ki\u1ebfn th\u1ee9c t\u1ed5ng h\u1ee3p b\u1edfi c\u00e1c khu ngh\u1ec9 d\u01b0\u1ee1ng th\u01b0\u1eddng t\u00edch h\u1ee3p nhi\u1ec1u d\u1ecbch v\u1ee5: l\u01b0u tr\u00fa, \u1ea9m th\u1ef1c, spa, gi\u1ea3i tr\u00ed, th\u1ec3 thao d\u01b0\u1edbi n\u01b0\u1edbc, golf. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi mu\u1ed1n ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p to\u00e0n di\u1ec7n trong ng\u00e0nh hospitality.<\/p>\n

Sales & Marketing kh\u00e1ch s\u1ea1n<\/h3>\n

B\u1ed9 ph\u1eadn kinh doanh v\u00e0 marketing \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c thu h\u00fat kh\u00e1ch h\u00e0ng. C\u00e1c v\u1ecb tr\u00ed bao g\u1ed3m: Nh\u00e2n vi\u00ean kinh doanh (Sales Executive), Qu\u1ea3n l\u00fd kinh doanh nh\u00f3m (Group Sales Manager), Gi\u00e1m \u0111\u1ed1c kinh doanh (Director of Sales), Gi\u00e1m \u0111\u1ed1c marketing (Director of Marketing). Trong th\u1eddi \u0111\u1ea1i s\u1ed1, ki\u1ebfn th\u1ee9c v\u1ec1 Digital Marketing, SEO kh\u00e1ch s\u1ea1n v\u00e0 qu\u1ea3n tr\u1ecb danh ti\u1ebfng tr\u1ef1c tuy\u1ebfn (Online Reputation Management) ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c \u01b0u ti\u00ean.<\/p>\n

Qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 ng\u00e0nh kh\u00e1ch s\u1ea1n (HR Hospitality)<\/h3>\n

Ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh th\u00e2m d\u1ee5ng lao \u0111\u1ed9ng, n\u00ean b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 lu\u00f4n \u0111\u00f3ng vai tr\u00f2 chi\u1ebfn l\u01b0\u1ee3c. Chuy\u00ean vi\u00ean nh\u00e2n s\u1ef1 kh\u00e1ch s\u1ea1n \u0111\u1ea3m nh\u1eadn tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, x\u00e2y d\u1ef1ng ch\u1ebf \u0111\u1ed9 ph\u00fac l\u1ee3i v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i. T\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c (turnover rate) trong ng\u00e0nh kh\u00e1ch s\u1ea1n t\u1ea1i Vi\u1ec7t Nam kh\u00e1 cao, dao \u0111\u1ed9ng 25\u201340% m\u1ed7i n\u0103m theo nhi\u1ec1u kh\u1ea3o s\u00e1t ng\u00e0nh, n\u00ean vai tr\u00f2 HR c\u00e0ng tr\u1edf n\u00ean quan tr\u1ecdng.<\/p>\n

Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 (Quality Assurance)<\/h3>\n

Nhi\u1ec1u t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf nh\u01b0 Marriott, Hilton, Accor c\u00f3 h\u1ec7 th\u1ed1ng ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng nghi\u00eam ng\u1eb7t. Chuy\u00ean vi\u00ean QA ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u00e1nh gi\u00e1, gi\u00e1m s\u00e1t v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 theo ti\u00eau chu\u1ea9n th\u01b0\u01a1ng hi\u1ec7u, \u0111\u1ea3m b\u1ea3o kh\u00e1ch s\u1ea1n \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau chu\u1ea9n x\u1ebfp h\u1ea1ng sao theo Th\u00f4ng t\u01b0 s\u1ed1 06\/2017\/TT-BVHTTDL c\u1ee7a B\u1ed9 V\u0103n h\u00f3a, Th\u1ec3 thao v\u00e0 Du l\u1ecbch v\u1ec1 quy \u0111\u1ecbnh chi ti\u1ebft m\u1ed9t s\u1ed1 \u0111i\u1ec1u c\u1ee7a Lu\u1eadt Du l\u1ecbch.<\/p>\n

Chuy\u00ean vi\u00ean t\u01b0 v\u1ea5n v\u00e0 \u0111\u00e0o t\u1ea1o ng\u00e0nh kh\u00e1ch s\u1ea1n<\/h3>\n

Sau khi t\u00edch l\u0169y \u0111\u1ee7 kinh nghi\u1ec7m (th\u01b0\u1eddng t\u1eeb 10 n\u0103m tr\u1edf l\u00ean), nhi\u1ec1u chuy\u00ean gia ng\u00e0nh kh\u00e1ch s\u1ea1n chuy\u1ec3n sang vai tr\u00f2 t\u01b0 v\u1ea5n m\u1edf kh\u00e1ch s\u1ea1n m\u1edbi, t\u01b0 v\u1ea5n v\u1eadn h\u00e0nh cho c\u00e1c ch\u1ee7 \u0111\u1ea7u t\u01b0 ho\u1eb7c tr\u1edf th\u00e0nh gi\u1ea3ng vi\u00ean, chuy\u00ean gia \u0111\u00e0o t\u1ea1o. \u0110\u00e2y l\u00e0 h\u01b0\u1edbng \u0111i mang l\u1ea1i thu nh\u1eadp h\u1ea5p d\u1eabn v\u00e0 t\u1ef1 do v\u1ec1 th\u1eddi gian.<\/p>\n

Kh\u1edfi nghi\u1ec7p trong l\u0129nh v\u1ef1c l\u01b0u tr\u00fa<\/h3>\n

V\u1edbi ki\u1ebfn th\u1ee9c n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc, nhi\u1ec1u c\u1eed nh\u00e2n qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ch\u1ecdn con \u0111\u01b0\u1eddng kh\u1edfi nghi\u1ec7p: m\u1edf homestay, boutique hotel, qu\u00e1n c\u00e0 ph\u00ea \u2013 nh\u00e0 h\u00e0ng, ho\u1eb7c ph\u00e1t tri\u1ec3n n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 ph\u1ee5c v\u1ee5 ng\u00e0nh l\u01b0u tr\u00fa. Xu h\u01b0\u1edbng du l\u1ecbch tr\u1ea3i nghi\u1ec7m v\u00e0 l\u01b0u tr\u00fa b\u1ea3n \u0111\u1ecba \u0111ang t\u1ea1o ra nhi\u1ec1u c\u01a1 h\u1ed9i cho nh\u1eefng ng\u01b0\u1eddi tr\u1ebb d\u00e1m ngh\u0129 d\u00e1m l\u00e0m.<\/p>\n

4. M\u1ee9c l\u01b0\u01a1ng ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n t\u1ea1i Vi\u1ec7t Nam<\/h2>\n

M\u1ee9c l\u01b0\u01a1ng trong ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ph\u1ee5 thu\u1ed9c v\u00e0o nhi\u1ec1u y\u1ebfu t\u1ed1: h\u1ea1ng sao c\u1ee7a kh\u00e1ch s\u1ea1n, th\u01b0\u01a1ng hi\u1ec7u qu\u1ed1c t\u1ebf hay n\u1ed9i \u0111\u1ecba, v\u1ecb tr\u00ed \u0111\u1ecba l\u00fd, kinh nghi\u1ec7m l\u00e0m vi\u1ec7c v\u00e0 tr\u00ecnh \u0111\u1ed9 ngo\u1ea1i ng\u1eef. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 khung l\u01b0\u01a1ng tham kh\u1ea3o cho t\u1eebng c\u1ea5p b\u1eadc, t\u1ed5ng h\u1ee3p t\u1eeb d\u1eef li\u1ec7u tuy\u1ec3n d\u1ee5ng tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng vi\u1ec7c l\u00e0m ph\u1ed5 bi\u1ebfn t\u1ea1i Vi\u1ec7t Nam nh\u01b0 VietnamWorks, TopCV v\u00e0 CareerBuilder.<\/p>\n

V\u1ecb tr\u00ed m\u1edbi ra tr\u01b0\u1eddng (0\u20132 n\u0103m kinh nghi\u1ec7m)<\/h3>\n

\u2013 Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n: 7.000.000 \u2013 12.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 Nh\u00e2n vi\u00ean F&B: 6.000.000 \u2013 10.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 Nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng: 6.000.000 \u2013 9.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 Nh\u00e2n vi\u00ean kinh doanh (Sales): 8.000.000 \u2013 13.000.000 \u0111\u1ed3ng\/th\u00e1ng (bao g\u1ed3m hoa h\u1ed3ng)<\/p>\n

L\u01b0u \u00fd: M\u1ee9c l\u01b0\u01a1ng tr\u00ean ch\u01b0a bao g\u1ed3m ph\u1ee5 c\u1ea5p \u0103n ca, ph\u1ee5 c\u1ea5p \u0111i l\u1ea1i, tips t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c ph\u00fac l\u1ee3i kh\u00e1c. T\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf 5 sao, tips c\u00f3 th\u1ec3 b\u1ed5 sung th\u00eam 2.000.000 \u2013 5.000.000 \u0111\u1ed3ng\/th\u00e1ng, \u0111\u1eb7c bi\u1ec7t t\u1ea1i c\u00e1c v\u1ecb tr\u00ed ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch.<\/p>\n

V\u1ecb tr\u00ed gi\u00e1m s\u00e1t, qu\u1ea3n l\u00fd c\u1ea5p trung (3\u20137 n\u0103m)<\/h3>\n

\u2013 Gi\u00e1m s\u00e1t c\u00e1c b\u1ed9 ph\u1eadn (Supervisor): 12.000.000 \u2013 18.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn (Department Head): 18.000.000 \u2013 30.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 Revenue Manager: 20.000.000 \u2013 35.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 Sales Manager: 18.000.000 \u2013 28.000.000 \u0111\u1ed3ng\/th\u00e1ng (ch\u01b0a t\u00ednh hoa h\u1ed3ng)<\/p>\n

V\u1ecb tr\u00ed qu\u1ea3n l\u00fd c\u1ea5p cao (8+ n\u0103m)<\/h3>\n

\u2013 Gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn (Director): 30.000.000 \u2013 55.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 Ph\u00f3 T\u1ed5ng qu\u1ea3n l\u00fd (Deputy\/Assistant General Manager): 40.000.000 \u2013 70.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 T\u1ed5ng qu\u1ea3n l\u00fd (General Manager): 50.000.000 \u2013 120.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/p>\n

\u2013 T\u1ed5ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf 5 sao t\u1ea1i c\u00e1c th\u00e0nh ph\u1ed1 l\u1edbn: 80.000.000 \u2013 200.000.000 \u0111\u1ed3ng\/th\u00e1ng ho\u1eb7c cao h\u01a1n, t\u00f9y th\u01b0\u01a1ng hi\u1ec7u v\u00e0 quy m\u00f4<\/p>\n

Ngo\u00e0i l\u01b0\u01a1ng c\u01a1 b\u1ea3n, c\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd c\u1ea5p cao t\u1ea1i t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng nhi\u1ec1u quy\u1ec1n l\u1ee3i h\u1ea5p d\u1eabn: ph\u00f2ng \u1edf mi\u1ec5n ph\u00ed t\u1ea1i kh\u00e1ch s\u1ea1n trong h\u1ec7 th\u1ed1ng tr\u00ean to\u00e0n c\u1ea7u, b\u1ea3o hi\u1ec3m s\u1ee9c kh\u1ecfe cao c\u1ea5p, th\u01b0\u1edfng hi\u1ec7u qu\u1ea3 kinh doanh h\u00e0ng n\u0103m (th\u01b0\u1eddng t\u1eeb 2\u20136 th\u00e1ng l\u01b0\u01a1ng), v\u00e0 c\u01a1 h\u1ed9i lu\u00e2n chuy\u1ec3n c\u00f4ng t\u00e1c t\u1ea1i c\u00e1c qu\u1ed1c gia kh\u00e1c.<\/p>\n

5. Nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u00e0nh c\u00f4ng trong ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h2>\n

\u0110\u1ec3 tr\u1ea3 l\u1eddi tr\u1ecdn v\u1eb9n c\u00e2u h\u1ecfi ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec ra tr\u01b0\u1eddng l\u00e0m g\u00ec, kh\u00f4ng th\u1ec3 b\u1ecf qua nh\u1eefng k\u1ef9 n\u0103ng then ch\u1ed1t m\u00e0 sinh vi\u00ean c\u1ea7n trau d\u1ed3i.<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng (Hospitality Skills)<\/h3>\n

Ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh d\u1ecbch v\u1ee5, n\u01a1i con ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 con ng\u01b0\u1eddi. Kh\u1ea3 n\u0103ng giao ti\u1ebfp chuy\u00ean nghi\u1ec7p, l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng, th\u1ea5u hi\u1ec3u nhu c\u1ea7u kh\u00e1ch h\u00e0ng v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i kh\u00e9o l\u00e9o l\u00e0 n\u1ec1n t\u1ea3ng kh\u00f4ng th\u1ec3 thi\u1ebfu. Trong ng\u00e0nh hospitality, c\u00f3 m\u1ed9t nguy\u00ean t\u1eafc b\u1ea5t th\u00e0nh v\u0103n: \u201cKh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 qu\u00ean nh\u1eefng g\u00ec b\u1ea1n n\u00f3i, nh\u01b0ng h\u1ecd s\u1ebd kh\u00f4ng bao gi\u1edd qu\u00ean c\u1ea3m gi\u00e1c m\u00e0 b\u1ea1n mang l\u1ea1i.\u201d<\/p>\n

Ngo\u1ea1i ng\u1eef<\/h3>\n

Ti\u1ebfng Anh l\u00e0 y\u00eau c\u1ea7u b\u1eaft bu\u1ed9c trong ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n, \u0111\u1eb7c bi\u1ec7t khi l\u00e0m vi\u1ec7c t\u1ea1i c\u00e1c th\u01b0\u01a1ng hi\u1ec7u qu\u1ed1c t\u1ebf. Ngo\u00e0i ti\u1ebfng Anh, th\u00e0nh th\u1ea1o th\u00eam m\u1ed9t ngo\u1ea1i ng\u1eef th\u1ee9 hai nh\u01b0 ti\u1ebfng Trung, ti\u1ebfng Nh\u1eadt, ti\u1ebfng H\u00e0n hay ti\u1ebfng Ph\u00e1p s\u1ebd l\u00e0 l\u1ee3i th\u1ebf c\u1ea1nh tranh r\u1ea5t l\u1edbn, b\u1edfi \u0111\u00e2y l\u00e0 nh\u1eefng th\u1ecb tr\u01b0\u1eddng kh\u00e1ch qu\u1ed1c t\u1ebf quan tr\u1ecdng c\u1ee7a Vi\u1ec7t Nam.<\/p>\n

K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd v\u00e0 l\u00e3nh \u0111\u1ea1o<\/h3>\n

Kh\u00e1ch s\u1ea1n l\u00e0 m\u00f4i tr\u01b0\u1eddng v\u1eadn h\u00e0nh 24\/7, \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd \u0111a nhi\u1ec7m, ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3, gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng cho \u0111\u1ed9i ng\u0169. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ecfi c\u1ea7n bi\u1ebft c\u00e1ch x\u00e2y d\u1ef1ng v\u0103n h\u00f3a d\u1ecbch v\u1ee5, t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean v\u00e0 duy tr\u00ec ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ed3ng \u0111\u1ec1u.<\/p>\n

K\u1ef9 n\u0103ng ph\u00e2n t\u00edch v\u00e0 t\u01b0 duy s\u1ed1 li\u1ec7u<\/h3>\n

Ng\u00e0nh kh\u00e1ch s\u1ea1n hi\u1ec7n \u0111\u1ea1i ng\u00e0y c\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o d\u1eef li\u1ec7u. C\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), Occupancy Rate, GOPPAR (Gross Operating Profit Per Available Room) l\u00e0 \u201cng\u00f4n ng\u1eef chung\u201d m\u00e0 b\u1ea5t k\u1ef3 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n n\u00e0o c\u0169ng c\u1ea7n n\u1eafm v\u1eefng. Kh\u1ea3 n\u0103ng \u0111\u1ecdc hi\u1ec3u b\u00e1o c\u00e1o t\u00e0i ch\u00ednh, ph\u00e2n t\u00edch xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao.<\/p>\n

K\u1ef9 n\u0103ng c\u00f4ng ngh\u1ec7<\/h3>\n

Th\u00e0nh th\u1ea1o c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n (PMS \u2013 Property Management System) nh\u01b0 Opera c\u1ee7a Oracle, Mews, Cloudbeds l\u00e0 y\u00eau c\u1ea7u c\u01a1 b\u1ea3n. Ngo\u00e0i ra, hi\u1ec3u bi\u1ebft v\u1ec1 c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i tr\u1ef1c tuy\u1ebfn (OTA), h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd k\u00eanh b\u00e1n (Channel Manager), ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM) v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 marketing s\u1ed1 s\u1ebd gi\u00fap b\u1ea1n c\u00f3 l\u1ee3i th\u1ebf l\u1edbn tr\u00ean th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng.<\/p>\n

Kh\u1ea3 n\u0103ng ch\u1ecbu \u00e1p l\u1ef1c v\u00e0 linh ho\u1ea1t<\/h3>\n

Ng\u00e0nh kh\u00e1ch s\u1ea1n n\u1ed5i ti\u1ebfng v\u1edbi nh\u1ecbp \u0111\u1ed9 c\u00f4ng vi\u1ec7c nhanh, ca k\u00edp li\u00ean t\u1ee5c v\u00e0 nhi\u1ec1u t\u00ecnh hu\u1ed1ng ph\u00e1t sinh b\u1ea5t ng\u1edd. Ng\u01b0\u1eddi l\u00e0m trong ng\u00e0nh c\u1ea7n c\u00f3 s\u1ee9c kh\u1ecfe t\u1ed1t, kh\u1ea3 n\u0103ng th\u00edch nghi cao v\u00e0 tinh th\u1ea7n s\u1eb5n s\u00e0ng l\u00e0m vi\u1ec7c v\u00e0o cu\u1ed1i tu\u1ea7n, l\u1ec5 T\u1ebft \u2013 th\u1eddi \u0111i\u1ec3m m\u00e0 h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ngh\u1ec9 ng\u01a1i nh\u01b0ng l\u1ea1i l\u00e0 m\u00f9a cao \u0111i\u1ec3m c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

6. B\u1ee9c tranh ng\u00e0nh du l\u1ecbch v\u00e0 kh\u00e1ch s\u1ea1n Vi\u1ec7t Nam<\/h2>\n

Hi\u1ec3u r\u00f5 b\u1ed1i c\u1ea3nh ng\u00e0nh s\u1ebd gi\u00fap b\u1ea1n \u0111\u00e1nh gi\u00e1 \u0111\u00fang ti\u1ec1m n\u0103ng khi ch\u1ecdn theo h\u1ecdc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n.<\/p>\n

D\u1eef li\u1ec7u kh\u00e1ch qu\u1ed1c t\u1ebf v\u00e0 n\u1ed9i \u0111\u1ecba<\/h3>\n

Theo s\u1ed1 li\u1ec7u t\u1eeb T\u1ed5ng c\u1ee5c Th\u1ed1ng k\u00ea, n\u0103m 2024 Vi\u1ec7t Nam \u0111\u00f3n kho\u1ea3ng 17,5 tri\u1ec7u l\u01b0\u1ee3t kh\u00e1ch qu\u1ed1c t\u1ebf, v\u01b0\u1ee3t m\u1ee5c ti\u00eau \u0111\u1eb7t ra. M\u1ee5c ti\u00eau n\u0103m 2025 l\u00e0 \u0111\u00f3n 18\u201320 tri\u1ec7u l\u01b0\u1ee3t kh\u00e1ch qu\u1ed1c t\u1ebf. Kh\u00e1ch du l\u1ecbch n\u1ed9i \u0111\u1ecba c\u0169ng duy tr\u00ec \u1edf m\u1ee9c cao, \u0111\u1ea1t h\u01a1n 110 tri\u1ec7u l\u01b0\u1ee3t trong n\u0103m 2024. Nh\u1eefng con s\u1ed1 n\u00e0y cho th\u1ea5y nhu c\u1ea7u l\u01b0u tr\u00fa ti\u1ebfp t\u1ee5c t\u0103ng m\u1ea1nh.<\/p>\n

H\u1ec7 th\u1ed1ng c\u01a1 s\u1edf l\u01b0u tr\u00fa<\/h3>\n

T\u00ednh \u0111\u1ebfn cu\u1ed1i n\u0103m 2024, c\u1ea3 n\u01b0\u1edbc c\u00f3 h\u01a1n 38.000 c\u01a1 s\u1edf l\u01b0u tr\u00fa du l\u1ecbch v\u1edbi kho\u1ea3ng 800.000 bu\u1ed3ng ph\u00f2ng. Trong \u0111\u00f3, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch s\u1ea1n t\u1eeb 3 sao tr\u1edf l\u00ean li\u00ean t\u1ee5c t\u0103ng, \u0111\u1eb7c bi\u1ec7t t\u1ea1i c\u00e1c th\u00e0nh ph\u1ed1 du l\u1ecbch tr\u1ecdng \u0111i\u1ec3m nh\u01b0 \u0110\u00e0 N\u1eb5ng, Ph\u00fa Qu\u1ed1c, Nha Trang, H\u1ea1 Long, H\u1ed9i An v\u00e0 TP. H\u1ed3 Ch\u00ed Minh.<\/p>\n

Ch\u00ednh s\u00e1ch visa th\u00f4ng tho\u00e1ng<\/h3>\n

Ngh\u1ecb quy\u1ebft s\u1ed1 127\/NQ-CP n\u0103m 2023 c\u1ee7a Ch\u00ednh ph\u1ee7 v\u1ec1 n\u00e2ng th\u1eddi h\u1ea1n th\u1ecb th\u1ef1c \u0111i\u1ec7n t\u1eed t\u1eeb 30 ng\u00e0y l\u00ean 90 ng\u00e0y v\u00e0 m\u1edf r\u1ed9ng danh s\u00e1ch qu\u1ed1c gia \u0111\u01b0\u1ee3c mi\u1ec5n th\u1ecb th\u1ef1c \u0111\u00e3 t\u1ea1o c\u00fa h\u00edch l\u1edbn cho ng\u00e0nh du l\u1ecbch. Ch\u00ednh s\u00e1ch n\u00e0y gi\u00fap Vi\u1ec7t Nam c\u1ea1nh tranh t\u1ed1t h\u01a1n v\u1edbi Th\u00e1i Lan, Indonesia v\u00e0 Malaysia trong vi\u1ec7c thu h\u00fat kh\u00e1ch l\u01b0u tr\u00fa d\u00e0i ng\u00e0y.<\/p>\n

L\u00e0n s\u00f3ng \u0111\u1ea7u t\u01b0 v\u00e0o l\u01b0u tr\u00fa cao c\u1ea5p<\/h3>\n

Nhi\u1ec1u th\u01b0\u01a1ng hi\u1ec7u kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf h\u00e0ng \u0111\u1ea7u \u0111ang \u0111\u1ea9y m\u1ea1nh m\u1edf r\u1ed9ng t\u1ea1i Vi\u1ec7t Nam, bao g\u1ed3m Marriott International (v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u JW Marriott, Sheraton, Le M\u00e9ridien, Four Points), Accor (Sofitel, Pullman, M\u00f6venpick, MGallery), IHG (InterContinental, Crowne Plaza, Holiday Inn), Hyatt, Hilton v\u00e0 nhi\u1ec1u t\u1eadp \u0111o\u00e0n kh\u00e1c. \u0110\u00e2y l\u00e0 t\u00edn hi\u1ec7u t\u00edch c\u1ef1c cho th\u1ea5y nhu c\u1ea7u nh\u00e2n s\u1ef1 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n s\u1ebd ti\u1ebfp t\u1ee5c t\u0103ng trong nh\u1eefng n\u0103m t\u1edbi.<\/p>\n

7. L\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn \u2013 T\u1eeb th\u1ef1c t\u1eadp sinh \u0111\u1ebfn T\u1ed5ng qu\u1ea3n l\u00fd<\/h2>\n

M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m h\u1ea5p d\u1eabn khi t\u00ecm hi\u1ec3u ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec ra tr\u01b0\u1eddng l\u00e0m g\u00ec ch\u00ednh l\u00e0 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng trong ng\u00e0nh.<\/p>\n

N\u0103m 1\u20132: Th\u1ef1c t\u1eadp sinh v\u00e0 nh\u00e2n vi\u00ean m\u1edbi (Entry Level)<\/h3>\n

Giai \u0111o\u1ea1n n\u00e0y, b\u1ea1n s\u1ebd b\u1eaft \u0111\u1ea7u t\u1eeb c\u00e1c v\u1ecb tr\u00ed c\u01a1 b\u1ea3n t\u1ea1i m\u1ed9t b\u1ed9 ph\u1eadn c\u1ee5 th\u1ec3: l\u1ec5 t\u00e2n, F&B, bu\u1ed3ng ph\u00f2ng ho\u1eb7c kinh doanh. M\u1ee5c ti\u00eau ch\u00ednh l\u00e0 h\u1ecdc h\u1ecfi quy tr\u00ecnh v\u1eadn h\u00e0nh, hi\u1ec3u v\u0103n h\u00f3a d\u1ecbch v\u1ee5 v\u00e0 x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng k\u1ef9 n\u0103ng ngh\u1ec1. Thu nh\u1eadp \u1edf giai \u0111o\u1ea1n n\u00e0y th\u01b0\u1eddng t\u1eeb 7.000.000 \u2013 12.000.000 \u0111\u1ed3ng\/th\u00e1ng.<\/p>\n

N\u0103m 3\u20135: Gi\u00e1m s\u00e1t (Supervisor)<\/h3>\n

Sau khi n\u1eafm v\u1eefng quy tr\u00ecnh, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1ec1 b\u1ea1t l\u00ean v\u1ecb tr\u00ed gi\u00e1m s\u00e1t, ch\u1ecbu tr\u00e1ch nhi\u1ec7m h\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean m\u1edbi, qu\u1ea3n l\u00fd ca tr\u1ef1c v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5. \u0110\u00e2y l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m quan tr\u1ecdng \u0111\u1ec3 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o.<\/p>\n

N\u0103m 5\u20138: Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn (Department Head \/ Manager)<\/h3>\n

\u1ede c\u1ea5p n\u00e0y, b\u1ea1n qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 m\u1ed9t b\u1ed9 ph\u1eadn, ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 ng\u00e2n s\u00e1ch, nh\u00e2n s\u1ef1, k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o v\u00e0 m\u1ee5c ti\u00eau kinh doanh c\u1ee7a b\u1ed9 ph\u1eadn. Nhi\u1ec1u ng\u01b0\u1eddi \u1edf giai \u0111o\u1ea1n n\u00e0y ch\u1ecdn chuy\u00ean s\u00e2u v\u00e0o m\u1ed9t l\u0129nh v\u1ef1c (v\u00ed d\u1ee5: Revenue Management, Sales, F&B) ho\u1eb7c m\u1edf r\u1ed9ng kinh nghi\u1ec7m b\u1eb1ng c\u00e1ch lu\u00e2n chuy\u1ec3n gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.<\/p>\n

N\u0103m 8\u201312: Gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn (Director)<\/h3>\n

V\u1ecb tr\u00ed Director \u0111\u00f2i h\u1ecfi t\u1ea7m nh\u00ecn chi\u1ebfn l\u01b0\u1ee3c, kh\u1ea3 n\u0103ng ph\u1ed1i h\u1ee3p li\u00ean b\u1ed9 ph\u1eadn v\u00e0 \u0111\u00f3ng g\u00f3p v\u00e0o \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n chung c\u1ee7a kh\u00e1ch s\u1ea1n. C\u00e1c v\u1ecb tr\u00ed ph\u1ed5 bi\u1ebfn: Director of Operations, Director of Sales & Marketing, Director of F&B, Director of Revenue.<\/p>\n

N\u0103m 12\u201315+: Ph\u00f3 T\u1ed5ng qu\u1ea3n l\u00fd v\u00e0 T\u1ed5ng qu\u1ea3n l\u00fd (AGM \/ GM)<\/h3>\n

T\u1ed5ng qu\u1ea3n l\u00fd (General Manager) l\u00e0 v\u1ecb tr\u00ed cao nh\u1ea5t t\u1ea1i m\u1ed9t kh\u00e1ch s\u1ea1n, ch\u1ecbu tr\u00e1ch nhi\u1ec7m to\u00e0n di\u1ec7n v\u1ec1 ho\u1ea1t \u0111\u1ed9ng kinh doanh, ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, qu\u1ea3n l\u00fd \u0111\u1ed9i ng\u0169 v\u00e0 \u0111\u1ea1i di\u1ec7n kh\u00e1ch s\u1ea1n tr\u01b0\u1edbc ch\u1ee7 s\u1edf h\u1eefu. \u0110\u1ec3 \u0111\u1ea1t v\u1ecb tr\u00ed GM t\u1ea1i kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf 5 sao, th\u00f4ng th\u01b0\u1eddng c\u1ea7n \u00edt nh\u1ea5t 12\u201315 n\u0103m kinh nghi\u1ec7m, trong \u0111\u00f3 c\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c t\u1ea1i nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c nhau v\u00e0 t\u1ed1t nh\u1ea5t l\u00e0 t\u1ea1i nhi\u1ec1u qu\u1ed1c gia.<\/p>\n

> L\u1ed9 tr\u00ecnh t\u1eeb nh\u00e2n vi\u00ean \u0111\u1ebfn T\u1ed5ng qu\u1ea3n l\u00fd trong ng\u00e0nh kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 m\u1ea5t 12\u201315 n\u0103m, nh\u01b0ng \u0111\u1ed5i l\u1ea1i l\u00e0 s\u1ef1 nghi\u1ec7p \u1ed5n \u0111\u1ecbnh, thu nh\u1eadp h\u1ea5p d\u1eabn v\u00e0 c\u01a1 h\u1ed9i tr\u1ea3i nghi\u1ec7m v\u0103n h\u00f3a \u0111a d\u1ea1ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi \u2013 \u0111i\u1ec1u m\u00e0 r\u1ea5t \u00edt ng\u00e0nh ngh\u1ec1 kh\u00e1c c\u00f3 th\u1ec3 mang l\u1ea1i.<\/strong><\/p>\n

8. C\u00e1c t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n l\u1edbn \u0111ang tuy\u1ec3n d\u1ee5ng t\u1ea1i Vi\u1ec7t Nam<\/h2>\n

Khi t\u00ecm hi\u1ec3u ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec ra tr\u01b0\u1eddng l\u00e0m g\u00ec, vi\u1ec7c bi\u1ebft r\u00f5 nh\u1eefng \u201c\u00f4ng l\u1edbn\u201d trong ng\u00e0nh s\u1ebd gi\u00fap b\u1ea1n \u0111\u1ecbnh h\u01b0\u1edbng n\u1ed9p \u0111\u01a1n th\u1ef1c t\u1eadp v\u00e0 xin vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

Marriott International<\/h3>\n

Marriott l\u00e0 t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi v\u1edbi h\u01a1n 30 th\u01b0\u01a1ng hi\u1ec7u. T\u1ea1i Vi\u1ec7t Nam, Marriott \u0111ang v\u1eadn h\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n nhi\u1ec1u kh\u00e1ch s\u1ea1n cao c\u1ea5p nh\u01b0 JW Marriott Hanoi, JW Marriott Phu Quoc, Sheraton Saigon, Le M\u00e9ridien Saigon, The Luxury Collection Danang. T\u1eadp \u0111o\u00e0n n\u00e0y n\u1ed5i ti\u1ebfng v\u1edbi ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o qu\u1ea3n l\u00fd (Marriott Development Program \u2013 Voyage) d\u00e0nh cho sinh vi\u00ean m\u1edbi t\u1ed1t nghi\u1ec7p, k\u00e9o d\u00e0i 12\u201318 th\u00e1ng.<\/p>\n

Accor<\/h3>\n

Accor l\u00e0 t\u1eadp \u0111o\u00e0n kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u ch\u00e2u \u00c2u, hi\u1ec7n di\u1ec7n m\u1ea1nh m\u1ebd t\u1ea1i Vi\u1ec7t Nam v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u Sofitel Legend Metropole Hanoi (m\u1ed9t trong nh\u1eefng kh\u00e1ch s\u1ea1n bi\u1ec3u t\u01b0\u1ee3ng c\u1ee7a H\u00e0 N\u1ed9i), Sofitel Saigon Plaza, Pullman, M\u00f6venpick, Novotel, ibis. Accor c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh Accor Heartist d\u00e0nh cho nh\u00e2n vi\u00ean v\u00e0 nhi\u1ec1u c\u01a1 h\u1ed9i lu\u00e2n chuy\u1ec3n qu\u1ed1c t\u1ebf.<\/p>\n

Vinpearl (thu\u1ed9c Vingroup)<\/h3>\n

Vinpearl l\u00e0 th\u01b0\u01a1ng hi\u1ec7u ngh\u1ec9 d\u01b0\u1ee1ng l\u1edbn nh\u1ea5t Vi\u1ec7t Nam, s\u1edf h\u1eefu v\u00e0 v\u1eadn h\u00e0nh h\u1ec7 th\u1ed1ng h\u01a1n 35 kh\u00e1ch s\u1ea1n v\u00e0 resort tr\u00ean to\u00e0n qu\u1ed1c, t\u1eeb Ph\u00fa Qu\u1ed1c, Nha Trang, \u0110\u00e0 N\u1eb5ng \u0111\u1ebfn H\u1ea1 Long, H\u1ed9i An. Vinpearl th\u01b0\u1eddng xuy\u00ean tuy\u1ec3n d\u1ee5ng s\u1ed1 l\u01b0\u1ee3ng l\u1edbn nh\u00e2n s\u1ef1 \u1edf nhi\u1ec1u c\u1ea5p b\u1eadc v\u00e0 l\u00e0 n\u01a1i ph\u00f9 h\u1ee3p \u0111\u1ec3 b\u1eaft \u0111\u1ea7u s\u1ef1 nghi\u1ec7p cho sinh vi\u00ean m\u1edbi ra tr\u01b0\u1eddng.<\/p>\n

M\u01b0\u1eddng Thanh Hospitality<\/h3>\n

M\u01b0\u1eddng Thanh l\u00e0 chu\u1ed7i kh\u00e1ch s\u1ea1n t\u01b0 nh\u00e2n l\u1edbn nh\u1ea5t \u0110\u00f4ng D\u01b0\u01a1ng v\u1edbi h\u01a1n 60 kh\u00e1ch s\u1ea1n t\u1ea1i Vi\u1ec7t Nam v\u00e0 L\u00e0o. H\u1ec7 th\u1ed1ng M\u01b0\u1eddng Thanh c\u00f3 4 ph\u00e2n kh\u00fac: M\u01b0\u1eddng Thanh Luxury, M\u01b0\u1eddng Thanh Grand, M\u01b0\u1eddng Thanh Holiday v\u00e0 M\u01b0\u1eddng Thanh. V\u1edbi m\u1ea1ng l\u01b0\u1edbi r\u1ed9ng kh\u1eafp, \u0111\u1eb7c bi\u1ec7t t\u1ea1i c\u00e1c t\u1ec9nh trung du mi\u1ec1n n\u00fai v\u00e0 khu v\u1ef1c \u00edt c\u00f3 th\u01b0\u01a1ng hi\u1ec7u qu\u1ed1c t\u1ebf, M\u01b0\u1eddng Thanh t\u1ea1o c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m cho nhi\u1ec1u sinh vi\u00ean ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n.<\/p>\n

C\u00e1c t\u1eadp \u0111o\u00e0n qu\u1ed1c t\u1ebf kh\u00e1c<\/h3>\n

\u2013 IHG (InterContinental, Crowne Plaza, Holiday Inn) hi\u1ec7n c\u00f3 m\u1eb7t t\u1ea1i H\u00e0 N\u1ed9i, TP.HCM, \u0110\u00e0 N\u1eb5ng v\u00e0 Ph\u00fa Qu\u1ed1c.<\/p>\n

\u2013 Hilton \u0111ang v\u1eadn h\u00e0nh c\u00e1c c\u01a1 s\u1edf Hilton Hanoi Opera, Hilton Garden Inn v\u00e0 DoubleTree by Hilton t\u1ea1i nhi\u1ec1u th\u00e0nh ph\u1ed1 l\u1edbn.<\/p>\n

\u2013 Hyatt s\u1edf h\u1eefu Park Hyatt Saigon (m\u1ed9t trong nh\u1eefng kh\u00e1ch s\u1ea1n sang tr\u1ecdng nh\u1ea5t TP.HCM) c\u00f9ng Hyatt Regency v\u00e0 \u0111ang m\u1edf r\u1ed9ng th\u00eam c\u00e1c d\u1ef1 \u00e1n m\u1edbi.<\/p>\n

\u2013 Minor Hotels v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u Anantara, Avani, Tivoli \u0111ang ph\u00e1t tri\u1ec3n nhi\u1ec1u resort t\u1ea1i mi\u1ec1n Trung Vi\u1ec7t Nam.<\/p>\n

\u2013 Sun Group th\u00f4ng qua Sun Hospitality Group \u0111ang \u0111\u1ea7u t\u01b0 m\u1ea1nh v\u00e0o c\u00e1c d\u1ef1 \u00e1n l\u01b0u tr\u00fa t\u1ea1i \u0110\u00e0 N\u1eb5ng, Ph\u00fa Qu\u1ed1c v\u00e0 Sa Pa.<\/p>\n

9. Nh\u1eefng l\u1eddi khuy\u00ean d\u00e0nh cho sinh vi\u00ean ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h2>\n

\u0110\u1ea7u t\u01b0 v\u00e0o ngo\u1ea1i ng\u1eef ngay t\u1eeb n\u0103m nh\u1ea5t<\/h3>\n

\u0110\u1eebng \u0111\u1ee3i \u0111\u1ebfn khi s\u1eafp t\u1ed1t nghi\u1ec7p m\u1edbi c\u1ea3i thi\u1ec7n ngo\u1ea1i ng\u1eef. H\u00e3y \u0111\u1eb7t m\u1ee5c ti\u00eau \u0111\u1ea1t IELTS 6.5 ho\u1eb7c t\u01b0\u01a1ng \u0111\u01b0\u01a1ng tr\u01b0\u1edbc khi ra tr\u01b0\u1eddng. N\u1ebfu c\u00f3 kh\u1ea3 n\u0103ng, h\u00e3y h\u1ecdc th\u00eam ti\u1ebfng Trung, ti\u1ebfng Nh\u1eadt ho\u1eb7c ti\u1ebfng H\u00e0n \u2013 \u0111\u00e2y l\u00e0 nh\u1eefng ng\u00f4n ng\u1eef gi\u00fap b\u1ea1n n\u1ed5i b\u1eadt h\u01a1n trong m\u1eaft nh\u00e0 tuy\u1ec3n d\u1ee5ng.<\/p>\n

Th\u1ef1c t\u1eadp s\u1edbm v\u00e0 th\u1ef1c t\u1eadp nhi\u1ec1u<\/h3>\n

\u0110\u1eebng ch\u1ec9 \u0111\u1ee3i k\u1ef3 th\u1ef1c t\u1eadp b\u1eaft bu\u1ed9c c\u1ee7a tr\u01b0\u1eddng. H\u00e3y ch\u1ee7 \u0111\u1ed9ng xin th\u1ef1c t\u1eadp b\u00e1n th\u1eddi gian t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n ngay t\u1eeb n\u0103m th\u1ee9 2. Kinh nghi\u1ec7m th\u1ef1c t\u1ebf t\u1ea1i nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c nhau s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c th\u1ebf m\u1ea1nh v\u00e0 \u0111am m\u00ea c\u1ee7a m\u00ecnh.<\/p>\n

X\u00e2y d\u1ef1ng m\u1ea1ng l\u01b0\u1edbi quan h\u1ec7 (Networking)<\/h3>\n

Ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh m\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u00f3ng vai tr\u00f2 r\u1ea5t l\u1edbn. H\u00e3y tham gia c\u00e1c h\u1ed9i th\u1ea3o ng\u00e0nh, s\u1ef1 ki\u1ec7n do c\u00e1c hi\u1ec7p h\u1ed9i ngh\u1ec1 nghi\u1ec7p t\u1ed5 ch\u1ee9c (nh\u01b0 Hi\u1ec7p h\u1ed9i Kh\u00e1ch s\u1ea1n Vi\u1ec7t Nam \u2013 VHA), k\u1ebft n\u1ed1i v\u1edbi anh ch\u1ecb c\u1ef1u sinh vi\u00ean \u0111ang l\u00e0m trong ng\u00e0nh v\u00e0 duy tr\u00ec li\u00ean l\u1ea1c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p t\u1ea1i n\u01a1i th\u1ef1c t\u1eadp.<\/p>\n

C\u00e2n nh\u1eafc ch\u1ee9ng ch\u1ec9 ngh\u1ec1 qu\u1ed1c t\u1ebf<\/h3>\n

B\u00ean c\u1ea1nh b\u1eb1ng \u0111\u1ea1i h\u1ecdc, c\u00e1c ch\u1ee9ng ch\u1ec9 ngh\u1ec1 qu\u1ed1c t\u1ebf c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n t\u0103ng gi\u00e1 tr\u1ecb tr\u00ean th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng. M\u1ed9t s\u1ed1 ch\u1ee9ng ch\u1ec9 \u0111\u00e1ng c\u00e2n nh\u1eafc: AHLEI (American Hotel & Lodging Educational Institute), ServSafe (ch\u1ee9ng ch\u1ec9 an to\u00e0n th\u1ef1c ph\u1ea9m qu\u1ed1c t\u1ebf), WSET (Wine & Spirit Education Trust) cho h\u01b0\u1edbng F&B.<\/p>\n

Gi\u1eef tinh th\u1ea7n c\u1ea7u ti\u1ebfn v\u00e0 khi\u00eam t\u1ed1n<\/h3>\n

Ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh b\u1eaft \u0111\u1ea7u t\u1eeb th\u1ef1c h\u00e0nh. Ngay c\u1ea3 v\u1ecb tr\u00ed T\u1ed5ng qu\u1ea3n l\u00fd c\u0169ng t\u1eebng \u0111i lau s\u00e0n, b\u01b0ng b\u00ea ph\u1ee5c v\u1ee5. \u0110\u1eebng ng\u1ea1i l\u00e0m nh\u1eefng c\u00f4ng vi\u1ec7c c\u01a1 b\u1ea3n nh\u1ea5t \u2013 \u0111\u00f3 ch\u00ednh l\u00e0 c\u00e1ch b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng v\u1eadn h\u00e0nh v\u00e0 x\u00e2y d\u1ef1ng s\u1ef1 t\u00f4n tr\u1ecdng t\u1eeb \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean.<\/p>\n

10. Xu h\u01b0\u1edbng t\u01b0\u01a1ng lai c\u1ee7a ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n 2026 v\u00e0 xa h\u01a1n<\/h2>\n

Kh\u00e1ch s\u1ea1n th\u00f4ng minh (Smart Hotel)<\/h3>\n

\u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 IoT (Internet of Things), tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111ang thay \u0111\u1ed5i c\u00e1ch v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n. Nhi\u1ec1u kh\u00e1ch s\u1ea1n t\u1ea1i Vi\u1ec7t Nam \u0111\u00e3 tri\u1ec3n khai check-in t\u1ef1 \u0111\u1ed9ng b\u1eb1ng kiosk, kh\u00f3a ph\u00f2ng th\u00f4ng minh b\u1eb1ng \u0111i\u1ec7n tho\u1ea1i, chatbot h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7 v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd n\u0103ng l\u01b0\u1ee3ng t\u1ef1 \u0111\u1ed9ng. Xu h\u01b0\u1edbng n\u00e0y \u0111\u00f2i h\u1ecfi nh\u00e2n s\u1ef1 ng\u00e0nh kh\u00e1ch s\u1ea1n kh\u00f4ng ch\u1ec9 gi\u1ecfi d\u1ecbch v\u1ee5 m\u00e0 c\u00f2n ph\u1ea3i hi\u1ec3u v\u00e0 th\u00edch nghi v\u1edbi c\u00f4ng ngh\u1ec7.<\/p>\n

Du l\u1ecbch b\u1ec1n v\u1eefng (Sustainable Tourism)<\/h3>\n

Xu h\u01b0\u1edbng du l\u1ecbch xanh v\u00e0 l\u01b0u tr\u00fa b\u1ec1n v\u1eefng \u0111ang ng\u00e0y c\u00e0ng m\u1ea1nh m\u1ebd. Nhi\u1ec1u kh\u00e1ch s\u1ea1n v\u00e0 resort t\u1ea1i Vi\u1ec7t Nam \u0111\u00e3 b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n c\u00e1c s\u00e1ng ki\u1ebfn gi\u1ea3m thi\u1ec3u r\u00e1c th\u1ea3i nh\u1ef1a, ti\u1ebft ki\u1ec7m n\u0103ng l\u01b0\u1ee3ng, s\u1eed d\u1ee5ng nguy\u00ean li\u1ec7u \u0111\u1ecba ph\u01b0\u01a1ng v\u00e0 b\u1ea3o t\u1ed3n v\u0103n h\u00f3a b\u1ea3n \u0111\u1ecba. Ki\u1ebfn th\u1ee9c v\u1ec1 ESG (Environmental, Social, Governance) v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng s\u1ebd tr\u1edf th\u00e0nh l\u1ee3i th\u1ebf cho nh\u00e2n s\u1ef1 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n trong t\u01b0\u01a1ng lai.<\/p>\n

Tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a (Personalization)<\/h3>\n

V\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a d\u1eef li\u1ec7u l\u1edbn (Big Data) v\u00e0 AI, kh\u00e1ch s\u1ea1n ng\u00e0y c\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m cho t\u1eebng kh\u00e1ch h\u00e0ng: t\u1eeb vi\u1ec7c g\u1ee3i \u00fd ph\u00f2ng ph\u00f9 h\u1ee3p s\u1edf th\u00edch, chu\u1ea9n b\u1ecb \u0111\u1ed3 u\u1ed1ng y\u00eau th\u00edch s\u1eb5n trong ph\u00f2ng cho \u0111\u1ebfn thi\u1ebft k\u1ebf l\u1ecbch tr\u00ecnh tr\u1ea3i nghi\u1ec7m ri\u00eang. Nh\u00e2n s\u1ef1 ng\u00e0nh kh\u00e1ch s\u1ea1n c\u1ea7n ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m \u201cwow\u201d cho kh\u00e1ch.<\/p>\n

M\u00f4 h\u00ecnh l\u01b0u tr\u00fa \u0111a d\u1ea1ng h\u00f3a<\/h3>\n

B\u00ean c\u1ea1nh kh\u00e1ch s\u1ea1n truy\u1ec1n th\u1ed1ng, c\u00e1c m\u00f4 h\u00ecnh l\u01b0u tr\u00fa m\u1edbi \u0111ang ph\u00e1t tri\u1ec3n m\u1ea1nh: serviced apartment (c\u0103n h\u1ed9 d\u1ecbch v\u1ee5), co-living space, glamping (c\u1eafm tr\u1ea1i sang tr\u1ecdng), capsule hotel, wellness retreat. S\u1ef1 \u0111a d\u1ea1ng n\u00e0y m\u1edf ra nhi\u1ec1u c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p m\u1edbi cho ng\u01b0\u1eddi h\u1ecdc qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n.<\/p>\n

\u1ee8ng d\u1ee5ng AI trong qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h3>\n

C\u00e1c c\u00f4ng c\u1ee5 AI \u0111ang d\u1ea7n \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o nhi\u1ec1u quy tr\u00ecnh: chatbot d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, h\u1ec7 th\u1ed1ng pricing t\u1ef1 \u0111\u1ed9ng, d\u1ef1 b\u00e1o nhu c\u1ea7u, ph\u00e2n t\u00edch \u0111\u00e1nh gi\u00e1 kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn, t\u1ed1i \u01b0u l\u1ecbch l\u00e0m vi\u1ec7c nh\u00e2n vi\u00ean. Hi\u1ec3u v\u00e0 bi\u1ebft c\u00e1ch t\u1eadn d\u1ee5ng AI s\u1ebd l\u00e0 k\u1ef9 n\u0103ng thi\u1ebft y\u1ebfu cho th\u1ebf h\u1ec7 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ti\u1ebfp theo.<\/p>\n

11. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/h2>\n

Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 kh\u00f3 xin vi\u1ec7c kh\u00f4ng?<\/em><\/strong><\/p>\n

Kh\u00f4ng. Ng\u00e0nh kh\u00e1ch s\u1ea1n t\u1ea1i Vi\u1ec7t Nam hi\u1ec7n \u0111ang trong t\u00ecnh tr\u1ea1ng thi\u1ebfu h\u1ee5t nh\u00e2n s\u1ef1 ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u1eb7c bi\u1ec7t \u1edf ph\u00e2n kh\u00fac 4\u20135 sao. N\u1ebfu b\u1ea1n c\u00f3 ngo\u1ea1i ng\u1eef t\u1ed1t, kinh nghi\u1ec7m th\u1ef1c t\u1eadp th\u1ef1c t\u1ebf v\u00e0 th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p, c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m l\u00e0 r\u1ea5t r\u1ed9ng m\u1edf. Nhi\u1ec1u sinh vi\u00ean ng\u00e0nh n\u00e0y \u0111\u00e3 c\u00f3 l\u1eddi m\u1eddi l\u00e0m vi\u1ec7c t\u1eeb khi ch\u01b0a t\u1ed1t nghi\u1ec7p.<\/p>\n

H\u1ecdc qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 c\u1ea7n gi\u1ecfi ngo\u1ea1i ng\u1eef kh\u00f4ng?<\/em><\/strong><\/p>\n

Ti\u1ebfng Anh giao ti\u1ebfp l\u00e0 y\u00eau c\u1ea7u t\u1ed1i thi\u1ec3u, \u0111\u1eb7c bi\u1ec7t n\u1ebfu b\u1ea1n mu\u1ed1n l\u00e0m vi\u1ec7c t\u1ea1i kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf. Tuy nhi\u00ean, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n ngo\u1ea1i ng\u1eef song song v\u1edbi qu\u00e1 tr\u00ecnh h\u1ecdc. Nhi\u1ec1u tr\u01b0\u1eddng c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh h\u1ed7 tr\u1ee3 ti\u1ebfng Anh chuy\u00ean ng\u00e0nh, v\u00e0 m\u00f4i tr\u01b0\u1eddng th\u1ef1c t\u1eadp t\u1ea1i kh\u00e1ch s\u1ea1n qu\u1ed1c t\u1ebf c\u0169ng l\u00e0 c\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi \u0111\u1ec3 r\u00e8n luy\u1ec7n.<\/p>\n

Ngo\u00e0i kh\u00e1ch s\u1ea1n, ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f2n l\u00e0m vi\u1ec7c \u1edf \u0111\u00e2u?<\/em><\/strong><\/p>\n

C\u1eed nh\u00e2n ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c t\u1ea1i nhi\u1ec1u l\u0129nh v\u1ef1c ngo\u00e0i kh\u00e1ch s\u1ea1n truy\u1ec1n th\u1ed1ng: h\u00e3ng h\u00e0ng kh\u00f4ng (qu\u1ea3n l\u00fd ph\u00f2ng ch\u1edd VIP, d\u1ecbch v\u1ee5 m\u1eb7t \u0111\u1ea5t), du thuy\u1ec1n, khu vui ch\u01a1i gi\u1ea3i tr\u00ed, c\u00f4ng ty t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n, c\u00f4ng ty t\u01b0 v\u1ea5n du l\u1ecbch \u2013 kh\u00e1ch s\u1ea1n, c\u01a1 s\u1edf \u0111\u00e0o t\u1ea1o ngh\u1ec1 du l\u1ecbch, v\u00e0 th\u1eadm ch\u00ed c\u1ea3 l\u0129nh v\u1ef1c b\u1ea5t \u0111\u1ed9ng s\u1ea3n ngh\u1ec9 d\u01b0\u1ee1ng.<\/p>\n

Qua b\u00e0i vi\u1ebft chi ti\u1ebft n\u00e0y, c\u00e2u tr\u1ea3 l\u1eddi cho th\u1eafc m\u1eafc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec ra tr\u01b0\u1eddng l\u00e0m g\u00ec<\/strong> \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch r\u00f5 r\u00e0ng. \u0110\u00e2y l\u00e0 ng\u00e0nh h\u1ecdc gi\u00e0u ti\u1ec1m n\u0103ng v\u1edbi h\u1ec7 sinh th\u00e1i vi\u1ec7c l\u00e0m \u0111a d\u1ea1ng, l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng v\u00e0 m\u1ee9c thu nh\u1eadp h\u1ea5p d\u1eabn t\u1ea1i c\u1ea3 doanh nghi\u1ec7p n\u1ed9i \u0111\u1ecba l\u1eabn t\u1eadp \u0111o\u00e0n qu\u1ed1c t\u1ebf. Trong b\u1ed1i c\u1ea3nh ng\u00e0nh du l\u1ecbch Vi\u1ec7t Nam \u0111ang ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd v\u00e0 ti\u1ebfp t\u1ee5c t\u0103ng tr\u01b0\u1edfng, nhu c\u1ea7u nh\u00e2n s\u1ef1 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ch\u1ea5t l\u01b0\u1ee3ng cao s\u1ebd ng\u00e0y c\u00e0ng l\u1edbn. Ch\u1ec9 c\u1ea7n b\u1ea1n trang b\u1ecb \u0111\u1ea7y \u0111\u1ee7 ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng ngo\u1ea1i ng\u1eef v\u00e0 tinh th\u1ea7n c\u1ea7u ti\u1ebfn, ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n s\u1ebd m\u1edf ra m\u1ed9t t\u01b0\u01a1ng lai ngh\u1ec1 nghi\u1ec7p phong ph\u00fa v\u00e0 \u0111\u1ea7y c\u1ea3m h\u1ee9ng.<\/p>\n

Minh An<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

T\u00ecm hi\u1ec3u ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec ra tr\u01b0\u1eddng l\u00e0m g\u00ec, m\u1ee9c l\u01b0\u01a1ng c\u1ee5 th\u1ec3 v\u00e0 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn chi ti\u1ebft. Kh\u00e1m ph\u00e1 ngay!<\/p>\n","protected":false},"author":58,"featured_media":12753,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[91],"class_list":["post-12710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tu-van-nghe-nghiep","tag-huong-nghiep"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/12710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=12710"}],"version-history":[{"count":8,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/12710\/revisions"}],"predecessor-version":[{"id":14832,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/12710\/revisions\/14832"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/12753"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=12710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=12710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=12710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}