{"id":10841,"date":"2025-08-06T09:47:49","date_gmt":"2025-08-06T02:47:49","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=10841"},"modified":"2025-08-06T09:48:21","modified_gmt":"2025-08-06T02:48:21","slug":"workload-la-gi","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/goc-ky-nang\/workload-la-gi","title":{"rendered":"Workload l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c"},"content":{"rendered":"\n

Gi\u1eef \u0111\u01b0\u1ee3c s\u1ef1 c\u00e2n b\u1eb1ng gi\u1eefa kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00e0 n\u0103ng su\u1ea5t c\u00e1 nh\u00e2n lu\u00f4n l\u00e0 m\u1ed9t b\u00e0i to\u00e1n nan gi\u1ea3i trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf. Workload l\u00e0 g\u00ec<\/strong> kh\u00f4ng ch\u1ec9 l\u00e0 c\u00e2u h\u1ecfi c\u1ee7a ng\u01b0\u1eddi m\u1edbi \u0111i l\u00e0m, m\u00e0 c\u00f2n l\u00e0 tr\u0103n tr\u1edf c\u1ee7a c\u1ea3 nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd gi\u00e0u kinh nghi\u1ec7m. B\u00e0i vi\u1ebft sau s\u1ebd gi\u00fap b\u1ea1n ti\u1ebfp c\u1eadn v\u1ea5n \u0111\u1ec1 n\u00e0y m\u1ed9t c\u00e1ch to\u00e0n di\u1ec7n v\u00e0 th\u1ef1c ti\u1ec5n h\u01a1n.<\/p>\n\n\n\n

\"Workload<\/figure>\n\n\n\n

Workload l\u00e0 g\u00ec ?<\/h2>\n\n\n\n

Workload l\u00e0 thu\u1eadt ng\u1eef ti\u1ebfng Anh d\u00f9ng \u0111\u1ec3 ch\u1ec9 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c<\/strong> m\u00e0 m\u1ed9t c\u00e1 nh\u00e2n ho\u1eb7c m\u1ed9t nh\u00f3m \u0111\u1ea3m nh\u1eadn trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh. Kh\u00e1i ni\u1ec7m n\u00e0y kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 s\u1ed1 l\u01b0\u1ee3ng nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao, m\u00e0 c\u00f2n bao h\u00e0m c\u1ea3 m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p, \u00e1p l\u1ef1c v\u00e0 th\u1eddi gian c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh nh\u1eefng nhi\u1ec7m v\u1ee5 \u0111\u00f3.<\/p>\n\n\n\n

Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i, workload tr\u1edf th\u00e0nh m\u1ed9t ch\u1ec9 s\u1ed1 quan tr\u1ecdng gi\u00fap \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00e1 nh\u00e2n, kh\u1ea3 n\u0103ng ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c v\u00e0 hi\u1ec7u qu\u1ea3 t\u1ed5 ch\u1ee9c. Vi\u1ec7c hi\u1ec3u \u0111\u00fang workload gi\u00fap nh\u00e2n vi\u00ean ch\u1ee7 \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c, trong khi nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 h\u1ee3p l\u00fd, tr\u00e1nh t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i ho\u1eb7c l\u00e3ng ph\u00ed ngu\u1ed3n l\u1ef1c.<\/p>\n\n\n\n

\n

Kh\u00f4ng c\u00f3 workload l\u00fd t\u01b0\u1edfng, ch\u1ec9 c\u00f3 s\u1ef1 ph\u00e2n b\u1ed5 h\u1ee3p l\u00fd.<\/strong><\/strong><\/p>\n<\/blockquote>\n\n\n\n

Kh\u00e1c v\u1edbi \u201cproductivity\u201d (n\u0103ng su\u1ea5t) \u2013 t\u1eadp trung v\u00e0o \u0111\u1ea7u ra, workload ch\u00fa tr\u1ecdng v\u00e0o \u0111\u1ea7u v\u00e0o v\u00e0 m\u1ee9c \u0111\u1ed9 ch\u1ecbu t\u1ea3i c\u1ee7a con ng\u01b0\u1eddi. C\u0169ng kh\u00f4ng n\u00ean nh\u1ea7m l\u1eabn workload v\u1edbi deadline hay effort, v\u00ec workload l\u00e0 t\u1ed5ng th\u1ec3 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, c\u00f2n deadline ch\u1ec9 l\u00e0 m\u1ed1c th\u1eddi gian, v\u00e0 effort ph\u1ea3n \u00e1nh n\u1ed7 l\u1ef1c c\u00e1 nh\u00e2n. Vi\u1ec7c \u0111\u00e1nh gi\u00e1 \u0111\u00fang workload l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u \u0111\u1ec3 duy tr\u00ec hi\u1ec7u su\u1ea5t b\u1ec1n v\u1eefng v\u00e0 s\u1ee9c kh\u1ecfe tinh th\u1ea7n l\u00e2u d\u00e0i.<\/p>\n\n\n\n

Ph\u00e2n lo\u1ea1i workload trong c\u00f4ng vi\u1ec7c<\/h2>\n\n\n\n

Workload kh\u00f4ng ch\u1ec9 l\u00e0 con s\u1ed1 th\u1ec3 hi\u1ec7n l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c m\u00e0 c\u00f2n \u0111\u01b0\u1ee3c chia th\u00e0nh nhi\u1ec1u lo\u1ea1i kh\u00e1c nhau d\u1ef1a tr\u00ean b\u1ea3n ch\u1ea5t v\u00e0 c\u00e1ch t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn ng\u01b0\u1eddi lao \u0111\u1ed9ng. Vi\u1ec7c hi\u1ec3u r\u00f5 c\u00e1c d\u1ea1ng workload gi\u00fap c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ph\u00e2n b\u1ed5, ki\u1ec3m so\u00e1t c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd.<\/p>\n\n\n\n

Ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 workload \u0111\u1ecbnh l\u01b0\u1ee3ng<\/strong> (quantitative workload), ph\u1ea3n \u00e1nh s\u1ed1 l\u01b0\u1ee3ng nhi\u1ec7m v\u1ee5 c\u1ea7n ho\u00e0n th\u00e0nh trong m\u1ed9t th\u1eddi gian c\u1ee5 th\u1ec3. \u0110\u00e2y l\u00e0 d\u1ea1ng d\u1ec5 \u0111o l\u01b0\u1eddng nh\u1ea5t nh\u01b0ng c\u0169ng d\u1ec5 g\u00e2y qu\u00e1 t\u1ea3i n\u1ebfu kh\u00f4ng qu\u1ea3n l\u00fd t\u1ed1t.<\/p>\n\n\n\n

Ti\u1ebfp theo l\u00e0 workload tinh th\u1ea7n<\/strong> (mental workload) v\u1edbi kh\u1ed1i l\u01b0\u1ee3ng x\u1eed l\u00fd th\u00f4ng tin, t\u01b0 duy v\u00e0 ra quy\u1ebft \u0111\u1ecbnh m\u00e0 c\u00f4ng vi\u1ec7c \u0111\u00f2i h\u1ecfi. Nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c s\u00e1ng t\u1ea1o, nghi\u00ean c\u1ee9u, k\u1ef9 thu\u1eadt th\u01b0\u1eddng g\u1eb7p lo\u1ea1i workload n\u00e0y nhi\u1ec1u h\u01a1n.<\/p>\n\n\n\n

M\u1ed9t d\u1ea1ng kh\u00e1c l\u00e0 workload c\u1ea3m x\u00fac<\/strong> (emotional workload) th\u01b0\u1eddng th\u1ea5y \u1edf c\u00e1c v\u1ecb tr\u00ed d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, gi\u00e1o d\u1ee5c, ch\u0103m s\u00f3c n\u01a1i ng\u01b0\u1eddi lao \u0111\u1ed9ng ph\u1ea3i ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac \u0111\u1ec3 duy tr\u00ec h\u00ecnh \u1ea3nh t\u00edch c\u1ef1c.<\/p>\n\n\n\n

Ngo\u00e0i ra c\u00f2n c\u00f3 underload<\/strong> (thi\u1ebfu vi\u1ec7c) khi\u1ebfn nh\u00e2n vi\u00ean m\u1ea5t \u0111\u1ed9ng l\u1ef1c v\u00e0 overload<\/strong> (qu\u00e1 t\u1ea3i) l\u00e0 nguy\u00ean nh\u00e2n ch\u00ednh d\u1eabn \u0111\u1ebfn stress v\u00e0 burnout n\u1ebfu k\u00e9o d\u00e0i.<\/p>\n\n\n\n

C\u00e1c y\u1ebfu t\u1ed1 l\u00e0m t\u0103ng workload<\/h2>\n\n\n\n

Workload gia t\u0103ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng \u0111\u1ebfn t\u1eeb s\u1ed1 l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, m\u00e0 c\u00f2n b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi nhi\u1ec1u y\u1ebfu t\u1ed1 ch\u1ee7 quan v\u00e0 kh\u00e1ch quan trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c. M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n ph\u1ed5 bi\u1ebfn l\u00e0 thi\u1ebfu h\u1ee5t nh\u00e2n s\u1ef1 ho\u1eb7c ph\u00e2n b\u1ed5 c\u00f4ng vi\u1ec7c kh\u00f4ng h\u1ee3p l\u00fd, d\u1eabn \u0111\u1ebfn vi\u1ec7c m\u1ed9t c\u00e1 nh\u00e2n ph\u1ea3i g\u00e1nh qu\u00e1 nhi\u1ec1u nhi\u1ec7m v\u1ee5 c\u00f9ng l\u00fac.<\/p>\n\n\n\n

Ngo\u00e0i ra, v\u0103n h\u00f3a l\u00e0m vi\u1ec7c \u0111\u1ec1 cao s\u1ef1 \u0111a nhi\u1ec7m v\u00e0 th\u1eddi gian l\u00e0m vi\u1ec7c k\u00e9o d\u00e0i c\u0169ng g\u00f3p ph\u1ea7n \u0111\u1ea9y kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c l\u00ean cao. Khi nh\u00e2n vi\u00ean ph\u1ea3i li\u00ean t\u1ee5c chuy\u1ec3n \u0111\u1ed5i gi\u1eefa c\u00e1c \u0111\u1ea7u vi\u1ec7c m\u00e0 kh\u00f4ng c\u00f3 th\u1eddi gian ph\u1ee5c h\u1ed3i, hi\u1ec7u su\u1ea5t gi\u1ea3m nh\u01b0ng workload l\u1ea1i t\u0103ng.<\/p>\n\n\n\n

K\u1ef3 v\u1ecdng thi\u1ebfu th\u1ef1c t\u1ebf t\u1eeb c\u1ea5p tr\u00ean c\u0169ng l\u00e0 m\u1ed9t \u00e1p l\u1ef1c ti\u1ec1m \u1ea9n. Khi m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c v\u01b0\u1ee3t xa n\u0103ng l\u1ef1c ho\u1eb7c ngu\u1ed3n l\u1ef1c hi\u1ec7n c\u00f3, nh\u00e2n vi\u00ean d\u1ec5 r\u01a1i v\u00e0o tr\u1ea1ng th\u00e1i c\u0103ng th\u1eb3ng li\u00ean t\u1ee5c. Cu\u1ed1i c\u00f9ng, vi\u1ec7c thi\u1ebfu k\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c c\u00e1 nh\u00e2n ho\u1eb7c kh\u00f4ng s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 c\u0169ng khi\u1ebfn c\u00f4ng vi\u1ec7c b\u1ecb d\u1ed3n \u1ee9 v\u00e0 tr\u1edf n\u00ean n\u1eb7ng n\u1ec1 h\u01a1n so v\u1edbi th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

D\u1ea5u hi\u1ec7u nh\u1eadn bi\u1ebft workload qu\u00e1 t\u1ea3i<\/h2>\n\n\n\n

Vi\u1ec7c nh\u1eadn bi\u1ebft s\u1edbm c\u00e1c d\u1ea5u hi\u1ec7u qu\u00e1 t\u1ea3i c\u00f4ng vi\u1ec7c gi\u00fap c\u00e1 nh\u00e2n k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh v\u00e0 tr\u00e1nh r\u01a1i v\u00e0o kh\u1ee7ng ho\u1ea3ng t\u00e2m l\u00fd. M\u1ed9t trong nh\u1eefng bi\u1ec3u hi\u1ec7n \u0111\u1ea7u ti\u00ean l\u00e0 c\u1ea3m gi\u00e1c m\u1ec7t m\u1ecfi li\u00ean t\u1ee5c d\u00f9 \u0111\u00e3 ngh\u1ec9 ng\u01a1i \u0111\u1ea7y \u0111\u1ee7. Ng\u01b0\u1eddi lao \u0111\u1ed9ng th\u01b0\u1eddng xuy\u00ean th\u1ea5y thi\u1ebfu n\u0103ng l\u01b0\u1ee3ng, kh\u00f3 t\u1eadp trung v\u00e0 d\u1ec5 m\u1eafc l\u1ed7i trong nh\u1eefng nhi\u1ec7m v\u1ee5 quen thu\u1ed9c.<\/p>\n\n\n\n

Khi workload v\u01b0\u1ee3t qu\u00e1 ng\u01b0\u1ee1ng ch\u1ecbu \u0111\u1ef1ng, kh\u1ea3 n\u0103ng s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c suy gi\u1ea3m r\u00f5 r\u1ec7t. Nh\u00e2n vi\u00ean c\u00f3 xu h\u01b0\u1edbng tr\u00ec ho\u00e3n, n\u00e9 tr\u00e1nh nhi\u1ec7m v\u1ee5 ho\u1eb7c c\u1ea3m th\u1ea5y hoang mang tr\u01b0\u1edbc danh s\u00e1ch c\u00f4ng vi\u1ec7c d\u00e0i kh\u00f4ng h\u1ed3i k\u1ebft. Ngo\u00e0i ra, vi\u1ec7c m\u1ea5t \u0111\u1ed9ng l\u1ef1c, th\u01b0\u1eddng xuy\u00ean c\u1ea3m th\u1ea5y b\u1ee9c b\u1ed1i, c\u00e1u g\u1eaft ho\u1eb7c kh\u00f4ng c\u00f2n h\u1ee9ng th\u00fa v\u1edbi c\u00f4ng vi\u1ec7c c\u0169ng l\u00e0 t\u00edn hi\u1ec7u c\u1ea3nh b\u00e1o r\u00f5 r\u00e0ng.<\/p>\n\n\n\n

Nh\u1eefng d\u1ea5u hi\u1ec7u n\u00e0y n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi s\u1ebd nhanh ch\u00f3ng d\u1eabn \u0111\u1ebfn h\u1ec7 qu\u1ea3 nghi\u00eam tr\u1ecdng h\u01a1n v\u1ec1 th\u1ec3 ch\u1ea5t v\u00e0 tinh th\u1ea7n, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng l\u00e0m vi\u1ec7c l\u00e2u d\u00e0i.<\/p>\n\n\n\n

\u1ea2nh h\u01b0\u1edfng c\u1ee7a workload \u0111\u1ebfn s\u1ee9c kh\u1ecfe tinh th\u1ea7n<\/h2>\n\n\n\n

Khi workload v\u01b0\u1ee3t ng\u01b0\u1ee1ng ki\u1ec3m so\u00e1t trong th\u1eddi gian d\u00e0i, h\u1ec7 th\u1ea7n kinh v\u00e0 c\u1ea3m x\u00fac c\u1ee7a con ng\u01b0\u1eddi s\u1ebd ph\u1ea3i ch\u1ecbu \u00e1p l\u1ef1c nghi\u00eam tr\u1ecdng. Kh\u00f4ng c\u00f2n d\u1eebng l\u1ea1i \u1edf c\u1ea3m gi\u00e1c m\u1ec7t m\u1ecfi th\u00f4ng th\u01b0\u1eddng, nhi\u1ec1u ng\u01b0\u1eddi b\u1eaft \u0111\u1ea7u xu\u1ea5t hi\u1ec7n d\u1ea5u hi\u1ec7u stress m\u00e3n t\u00ednh v\u1edbi t\u00ecnh tr\u1ea1ng m\u1ea5t ng\u1ee7 k\u00e9o d\u00e0i, ch\u00e1n \u0103n, lo \u00e2u v\u00e0 t\u00e2m tr\u1ea1ng th\u1ea5t th\u01b0\u1eddng. C\u01a1 th\u1ec3 lu\u00f4n trong tr\u1ea1ng th\u00e1i c\u1ea3nh gi\u00e1c cao \u0111\u1ed9 khi\u1ebfn \u0111\u1ea7u \u00f3c kh\u00f4ng th\u1ec3 th\u01b0 gi\u00e3n, d\u00f9 \u0111\u00e3 r\u1eddi kh\u1ecfi c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n

N\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c can thi\u1ec7p k\u1ecbp th\u1eddi, t\u00ecnh tr\u1ea1ng n\u00e0y d\u1ec5 d\u1eabn \u0111\u1ebfn h\u1ed9i ch\u1ee9ng ki\u1ec7t s\u1ee9c ngh\u1ec1 nghi\u1ec7p, th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 burnout. Ng\u01b0\u1eddi m\u1eafc burnout m\u1ea5t ho\u00e0n to\u00e0n \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c, tr\u1edf n\u00ean v\u00f4 c\u1ea3m v\u1edbi nhi\u1ec7m v\u1ee5 v\u00e0 c\u1ea3m th\u1ea5y c\u1ea1n ki\u1ec7t c\u1ea3 th\u1ec3 ch\u1ea5t l\u1eabn tinh th\u1ea7n. Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, burnout k\u00e9o theo c\u00e1c v\u1ea5n \u0111\u1ec1 t\u00e2m l\u00fd nghi\u00eam tr\u1ecdng h\u01a1n nh\u01b0 tr\u1ea7m c\u1ea3m, ho\u1ea3ng lo\u1ea1n v\u00e0 r\u1ed1i lo\u1ea1n lo \u00e2u.<\/p>\n\n\n\n

T\u1ed5 ch\u1ee9c Y t\u1ebf Th\u1ebf gi\u1edbi (WHO) \u0111\u00e3 c\u00f4ng nh\u1eadn burnout l\u00e0 m\u1ed9t hi\u1ec7n t\u01b0\u1ee3ng ngh\u1ec1 nghi\u1ec7p v\u00e0 khuy\u1ebfn ngh\u1ecb c\u00e1c doanh nghi\u1ec7p c\u1ea7n c\u00f3 ch\u00ednh s\u00e1ch ki\u1ec3m so\u00e1t workload h\u1ee3p l\u00fd \u0111\u1ec3 b\u1ea3o v\u1ec7 s\u1ee9c kh\u1ecfe t\u00e2m th\u1ea7n cho ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/p>\n\n\n\n

C\u00e1ch \u0111o l\u01b0\u1eddng workload hi\u1ec7u qu\u1ea3<\/h2>\n\n\n\n

\u0110\u1ec3 qu\u1ea3n l\u00fd workload hi\u1ec7u qu\u1ea3, b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean l\u00e0 bi\u1ebft c\u00e1ch \u0111o l\u01b0\u1eddng kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch th\u1ef1c t\u1ebf v\u00e0 kh\u00e1ch quan. M\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p ph\u1ed5 bi\u1ebfn l\u00e0 ghi ch\u00e9p l\u1ea1i to\u00e0n b\u1ed9 nhi\u1ec7m v\u1ee5 trong tu\u1ea7n v\u00e0 \u01b0\u1edbc l\u01b0\u1ee3ng th\u1eddi gian th\u1ef1c t\u1ebf \u0111\u00e3 d\u00e0nh cho t\u1eebng c\u00f4ng vi\u1ec7c. Vi\u1ec7c n\u00e0y gi\u00fap c\u00e1 nh\u00e2n nh\u1eadn di\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng \u0111\u1ea7u vi\u1ec7c chi\u1ebfm nhi\u1ec1u th\u1eddi gian nh\u1ea5t v\u00e0 li\u1ec7u ch\u00fang c\u00f3 t\u01b0\u01a1ng x\u1ee9ng v\u1edbi gi\u00e1 tr\u1ecb t\u1ea1o ra hay kh\u00f4ng.<\/p>\n\n\n\n

Ngo\u00e0i vi\u1ec7c \u0111o b\u1eb1ng th\u1eddi gian, ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u0169ng c\u00f3 th\u1ec3 t\u1ef1 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 c\u0103ng th\u1eb3ng c\u1ee7a m\u00ecnh theo t\u1eebng nhi\u1ec7m v\u1ee5 th\u00f4ng qua c\u00e1c b\u1ea3ng c\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n nh\u01b0 thang \u0111o \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c ho\u1eb7c nh\u1eadt k\u00fd c\u1ea3m x\u00fac. V\u1edbi nh\u00f3m ho\u1eb7c t\u1ed5 ch\u1ee9c, vi\u1ec7c t\u1ed5ng h\u1ee3p b\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9 \u0111\u1ecbnh k\u1ef3, ph\u00e2n t\u00edch backlog v\u00e0 l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c t\u1ed3n \u0111\u1ecdng l\u00e0 nh\u1eefng ch\u1ec9 s\u1ed1 gi\u00fap ph\u1ea3n \u00e1nh r\u00f5 t\u00ecnh tr\u1ea1ng ph\u00e2n ph\u1ed1i workload gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean. \u0110o l\u01b0\u1eddng \u0111\u00fang kh\u00f4ng ch\u1ec9 gi\u00fap ph\u00e2n b\u1ed5 t\u1ed1t h\u01a1n m\u00e0 c\u00f2n l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u1ec1 l\u00e2u d\u00e0i.<\/p>\n\n\n\n

C\u00e1ch qu\u1ea3n l\u00fd workload c\u00e1 nh\u00e2n<\/h2>\n\n\n\n

Qu\u1ea3n l\u00fd workload hi\u1ec7u qu\u1ea3 kh\u00f4ng ch\u1ec9 gi\u00fap t\u0103ng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n b\u1ea3o v\u1ec7 s\u1ee9c kh\u1ecfe tinh th\u1ea7n v\u00e0 duy tr\u00ec s\u1ef1 \u1ed5n \u0111\u1ecbnh trong s\u1ef1 nghi\u1ec7p. M\u1ed9t trong nh\u1eefng nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i l\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch c\u00f4ng vi\u1ec7c theo ng\u00e0y ho\u1eb7c tu\u1ea7n, trong \u0111\u00f3 ph\u00e2n lo\u1ea1i r\u00f5 c\u00e1c nhi\u1ec7m v\u1ee5 quan tr\u1ecdng, kh\u1ea9n c\u1ea5p v\u00e0 c\u00f3 th\u1ec3 ho\u00e3n l\u1ea1i. Ma tr\u1eadn Eisenhower l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p \u0111\u01a1n gi\u1ea3n nh\u01b0ng c\u1ef1c k\u1ef3 h\u1eefu \u00edch \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh \u01b0u ti\u00ean r\u00f5 r\u00e0ng.<\/p>\n\n\n\n

K\u1ef9 thu\u1eadt Pomodoro c\u0169ng \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng b\u1eb1ng c\u00e1ch chia nh\u1ecf th\u1eddi gian l\u00e0m vi\u1ec7c th\u00e0nh c\u00e1c phi\u00ean t\u1eadp trung ng\u1eafn xen k\u1ebd th\u1eddi gian ngh\u1ec9 ng\u1eafn. B\u00ean c\u1ea1nh \u0111\u00f3, nguy\u00ean t\u1eafc 80\/20 gi\u00fap nh\u1eadn di\u1ec7n \u0111\u00e2u l\u00e0 c\u00f4ng vi\u1ec7c mang l\u1ea1i gi\u00e1 tr\u1ecb cao nh\u1ea5t \u0111\u1ec3 t\u1eadp trung ngu\u1ed3n l\u1ef1c t\u1ed1i \u0111a.<\/p>\n\n\n\n

Ngo\u00e0i ra, bi\u1ebft t\u1eeb ch\u1ed1i nh\u1eefng \u0111\u1ea7u vi\u1ec7c kh\u00f4ng c\u1ea7n thi\u1ebft v\u00e0 thi\u1ebft l\u1eadp ranh gi\u1edbi r\u00f5 r\u00e0ng gi\u1eefa c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n l\u00e0 \u0111i\u1ec1u r\u1ea5t quan tr\u1ecdng. Qu\u1ea3n l\u00fd workload kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ea5n \u0111\u1ec1 th\u1eddi gian, m\u00e0 c\u00f2n l\u00e0 b\u00e0i to\u00e1n v\u1ec1 n\u0103ng l\u01b0\u1ee3ng, s\u1ef1 t\u1eadp trung v\u00e0 k\u1ef9 n\u0103ng l\u1ef1a ch\u1ecdn \u0111i\u1ec1u \u0111\u00e1ng \u01b0u ti\u00ean.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng ph\u00e2n b\u1ed5 workload cho nh\u00e0 qu\u1ea3n l\u00fd<\/h2>\n\n\n\n

\u0110\u1ed1i v\u1edbi nh\u00e0 qu\u1ea3n l\u00fd, vi\u1ec7c ph\u00e2n b\u1ed5 workload h\u1ee3p l\u00fd kh\u00f4ng ch\u1ec9 gi\u00fap \u0111\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c chung m\u00e0 c\u00f2n duy tr\u00ec tinh th\u1ea7n v\u00e0 n\u0103ng su\u1ea5t c\u1ee7a c\u1ea3 \u0111\u1ed9i nh\u00f3m. Tr\u01b0\u1edbc ti\u00ean, qu\u1ea3n l\u00fd c\u1ea7n \u0111\u00e1nh gi\u00e1 \u0111\u00fang n\u0103ng l\u1ef1c v\u00e0 gi\u1edbi h\u1ea1n ch\u1ecbu t\u1ea3i c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean, thay v\u00ec giao vi\u1ec7c theo c\u1ea3m t\u00ednh ho\u1eb7c d\u1ef1a v\u00e0o m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng nh\u1eadn nhi\u1ec7m v\u1ee5.<\/p>\n\n\n\n

M\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng kh\u00e1c l\u00e0 thi\u1ebft l\u1eadp c\u01a1 ch\u1ebf theo d\u00f5i ti\u1ebfn \u0111\u1ed9 v\u00e0 ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean. Khi c\u00f3 s\u1ef1 minh b\u1ea1ch trong giao vi\u1ec7c, nh\u00e2n vi\u00ean s\u1ebd ch\u1ee7 \u0111\u1ed9ng h\u01a1n trong s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 ph\u1ea3n \u00e1nh k\u1ecbp th\u1eddi n\u1ebfu b\u1ecb qu\u00e1 t\u1ea3i. Qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n l\u01b0u \u00fd tr\u00e1nh r\u01a1i v\u00e0o t\u00ecnh tr\u1ea1ng d\u1ed3n qu\u00e1 nhi\u1ec1u vi\u1ec7c cho nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi, \u0111i\u1ec1u n\u00e0y tuy hi\u1ec7u qu\u1ea3 ng\u1eafn h\u1ea1n nh\u01b0ng d\u1ec5 d\u1eabn \u0111\u1ebfn m\u1ea5t c\u00e2n b\u1eb1ng trong \u0111\u1ed9i nh\u00f3m v\u1ec1 l\u00e2u d\u00e0i.<\/p>\n\n\n\n

Ph\u00e2n b\u1ed5 workload hi\u1ec7u qu\u1ea3 l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa n\u0103ng l\u1ef1c \u0111\u00e1nh gi\u00e1 con ng\u01b0\u1eddi, s\u1ef1 c\u00f4ng b\u1eb1ng trong \u0111i\u1ec1u ph\u1ed1i v\u00e0 kh\u1ea3 n\u0103ng nh\u00ecn xa \u0111\u1ec3 t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t t\u1eadp th\u1ec3 theo th\u1eddi gian.<\/p>\n\n\n\n

C\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd workload<\/h2>\n\n\n\n

Trong th\u1eddi \u0111\u1ea1i s\u1ed1, vi\u1ec7c \u1ee9ng d\u1ee5ng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p thi\u1ebft th\u1ef1c gi\u00fap c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c ki\u1ec3m so\u00e1t workload hi\u1ec7u qu\u1ea3 h\u01a1n. C\u00e1c n\u1ec1n t\u1ea3ng ph\u1ed5 bi\u1ebfn nh\u01b0 Trello, Asana hay Notion cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng l\u1eadp danh s\u00e1ch c\u00f4ng vi\u1ec7c, ph\u00e2n chia \u0111\u1ea7u m\u1ee5c theo d\u1ef1 \u00e1n v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 theo th\u1eddi gian th\u1ef1c.<\/p>\n\n\n\n

N\u1ebfu m\u1ee5c ti\u00eau l\u00e0 theo d\u00f5i th\u1eddi gian l\u00e0m vi\u1ec7c, c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 Clockify ho\u1eb7c Toggl c\u00f3 th\u1ec3 gi\u00fap ghi l\u1ea1i th\u1eddi l\u01b0\u1ee3ng th\u1ef1c t\u1ebf d\u00e0nh cho t\u1eebng nhi\u1ec7m v\u1ee5, t\u1eeb \u0111\u00f3 h\u1ed7 tr\u1ee3 \u0111\u00e1nh gi\u00e1 workload ch\u00ednh x\u00e1c h\u01a1n. \u01afu \u0111i\u1ec3m l\u1edbn c\u1ee7a nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y l\u00e0 kh\u1ea3 n\u0103ng tr\u1ef1c quan h\u00f3a kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, d\u1ec5 chia s\u1ebb gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean v\u00e0 linh ho\u1ea1t t\u00f9y ch\u1ec9nh theo nhu c\u1ea7u s\u1eed d\u1ee5ng.<\/p>\n\n\n\n

Vi\u1ec7c l\u1ef1a ch\u1ecdn c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p n\u00ean d\u1ef1a v\u00e0o quy m\u00f4 c\u00f4ng vi\u1ec7c, t\u00ednh ch\u1ea5t ng\u00e0nh ngh\u1ec1 v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u1ed1i h\u1ee3p trong nh\u00f3m \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 t\u1ed1i \u0111a trong vi\u1ec7c ph\u00e2n b\u1ed5 v\u00e0 ki\u1ec3m so\u00e1t workload.<\/p>\n\n\n\n

Workload \u1ea3nh h\u01b0\u1edfng th\u1ebf n\u00e0o \u0111\u1ebfn s\u1ef1 nghi\u1ec7p d\u00e0i h\u1ea1n?<\/h2>\n\n\n\n

C\u00e1ch m\u1ed9t ng\u01b0\u1eddi ti\u1ebfp c\u1eadn v\u00e0 x\u1eed l\u00fd workload kh\u00f4ng ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t t\u1ee9c th\u1eddi m\u00e0 c\u00f2n \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c h\u00ecnh th\u00e0nh t\u01b0 duy ngh\u1ec1 nghi\u1ec7p v\u00e0 \u0111\u1ecbnh h\u00ecnh con \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i. Khi bi\u1ebft c\u00e1ch l\u00e0m ch\u1ee7 workload, c\u00e1 nh\u00e2n s\u1ebd duy tr\u00ec \u0111\u01b0\u1ee3c s\u1ef1 \u1ed5n \u0111\u1ecbnh, ch\u1ee7 \u0111\u1ed9ng v\u00e0 linh ho\u1ea1t tr\u01b0\u1edbc c\u00e1c thay \u0111\u1ed5i trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n

Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu li\u00ean t\u1ee5c b\u1ecb cu\u1ed1n v\u00e0o t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i ho\u1eb7c l\u01b0\u1eddi bi\u1ebfng v\u00ec underload, n\u0103ng l\u1ef1c th\u1ef1c t\u1ebf s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e1t huy \u0111\u00fang m\u1ee9c, d\u1ec5 d\u1eabn \u0111\u1ebfn s\u1ef1 tr\u00ec tr\u1ec7 v\u00e0 m\u1ea5t c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd workload hi\u1ec7u qu\u1ea3 c\u00f2n th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p, tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m v\u00e0 kh\u1ea3 n\u0103ng t\u1ef1 \u0111i\u1ec1u ph\u1ed1i \u2013 nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 t\u1ea1o d\u1ef1ng ni\u1ec1m tin t\u1eeb \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u1ea5p tr\u00ean.<\/p>\n\n\n\n

Trong d\u00e0i h\u1ea1n, ng\u01b0\u1eddi bi\u1ebft c\u00e2n b\u1eb1ng workload s\u1ebd c\u00f3 n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc \u0111\u1ec3 ti\u1ebfn xa h\u01a1n trong s\u1ef1 nghi\u1ec7p, duy tr\u00ec hi\u1ec7u su\u1ea5t b\u1ec1n v\u1eefng v\u00e0 tr\u00e1nh \u0111\u01b0\u1ee3c nh\u1eefng kh\u1ee7ng ho\u1ea3ng kh\u00f4ng c\u1ea7n thi\u1ebft v\u1ec1 s\u1ee9c kh\u1ecfe hay \u0111\u1ecbnh h\u01b0\u1edbng c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

Qu\u1ea3n l\u00fd kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c kh\u00f4ng ph\u1ea3i l\u00e0 n\u1ed7 l\u1ef1c l\u00e0m cho xong, m\u00e0 l\u00e0 c\u00e1ch b\u1ea1n ch\u1ee7 \u0111\u1ed9ng s\u1eafp x\u1ebfp \u0111\u1ec3 kh\u00f4ng b\u1ecb cu\u1ed1n v\u00e0o gu\u1ed3ng quay qu\u00e1 t\u1ea3i. Khi hi\u1ec3u r\u00f5 Workload l\u00e0 g\u00ec<\/strong>, b\u1ea1n s\u1ebd bi\u1ebft ki\u1ec3m so\u00e1t nh\u1ecbp \u0111\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi n\u0103ng l\u1ef1c v\u00e0 m\u1ee5c ti\u00eau, thay v\u00ec \u0111\u1ec3 c\u00f4ng vi\u1ec7c d\u1eabn d\u1eaft c\u1ea3m x\u00fac, th\u00f3i quen v\u00e0 l\u1ef1a ch\u1ecdn ngh\u1ec1 nghi\u1ec7p c\u1ee7a ch\u00ednh m\u00ecnh.<\/p>\n\n\n\n

Tr\u00ed Nh\u00e2n<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

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