{"id":10708,"date":"2025-07-23T14:32:16","date_gmt":"2025-07-23T07:32:16","guid":{"rendered":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/?p=10708"},"modified":"2025-07-23T14:32:17","modified_gmt":"2025-07-23T07:32:17","slug":"phong-van-sales","status":"publish","type":"post","link":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/phong-van-viec-lam\/phong-van-sales","title":{"rendered":"Ph\u1ecfng v\u1ea5n Sales: B\u00ed k\u00edp thuy\u1ebft ph\u1ee5c"},"content":{"rendered":"\n

Kh\u00f4ng ai b\u00e1n \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m t\u1ed1t n\u1ebfu kh\u00f4ng \u201cb\u00e1n\u201d \u0111\u01b0\u1ee3c ch\u00ednh m\u00ecnh tr\u01b0\u1edbc. Bu\u1ed5i ph\u1ecfng v\u1ea5n Sales<\/strong> ch\u00ednh l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ea7u ti\u00ean \u0111\u1ec3 b\u1ea1n ch\u1ee9ng minh kh\u1ea3 n\u0103ng ch\u1ed1t deal quan tr\u1ecdng nh\u1ea5t: thuy\u1ebft ph\u1ee5c nh\u00e0 tuy\u1ec3n d\u1ee5ng r\u1eb1ng b\u1ea1n l\u00e0 ng\u01b0\u1eddi x\u1ee9ng \u0111\u00e1ng. V\u1eady l\u00e0m sao \u0111\u1ec3 b\u01b0\u1edbc v\u00e0o ph\u00f2ng ph\u1ecfng v\u1ea5n v\u1edbi t\u00e2m th\u1ebf c\u1ee7a m\u1ed9t ng\u01b0\u1eddi l\u00e0m ch\u1ee7 cu\u1ed9c ch\u01a1i?<\/p>\n\n\n\n

\"ph\u1ecfng<\/figure>\n\n\n\n

Ph\u1ecfng v\u1ea5n Sales l\u00e0 g\u00ec?<\/h2>\n\n\n\n

Ph\u1ecfng v\u1ea5n Sales l\u00e0 qu\u00e1 tr\u00ecnh nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u00e1nh gi\u00e1 \u1ee9ng vi\u00ean cho v\u1ecb tr\u00ed kinh doanh th\u00f4ng qua vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi, quan s\u00e1t ph\u1ea3n \u1ee9ng v\u00e0 \u0111o l\u01b0\u1eddng kh\u1ea3 n\u0103ng ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c. Kh\u00e1c v\u1edbi nh\u1eefng bu\u1ed5i ph\u1ecfng v\u1ea5n h\u00e0nh ch\u00ednh hay k\u1ef9 thu\u1eadt, ph\u1ecfng v\u1ea5n Sales th\u01b0\u1eddng ch\u00fa tr\u1ecdng v\u00e0o c\u00e1ch b\u1ea1n giao ti\u1ebfp, thuy\u1ebft ph\u1ee5c, x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng v\u00e0 th\u1ec3 hi\u1ec7n m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n g\u1eafn li\u1ec1n v\u1edbi k\u1ebft qu\u1ea3 kinh doanh.<\/p>\n\n\n\n

\n

Ph\u1ecfng v\u1ea5n l\u00e0 bu\u1ed5i b\u00e1n h\u00e0ng m\u1ed9t \u0111\u1ed1i m\u1ed9t v\u00e0 \u201cs\u1ea3n ph\u1ea9m\u201d ch\u00ednh l\u00e0 b\u1ea1n.<\/strong><\/strong><\/p>\n<\/blockquote>\n\n\n\n

\u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 cu\u1ed9c \u0111\u1ed1i tho\u1ea1i gi\u1eefa hai b\u00ean m\u00e0 c\u00f2n l\u00e0 \u201cphi\u00ean b\u1ea3n demo\u201d c\u1ee7a ch\u00ednh b\u1ea1n, m\u1ed9t \u201cng\u01b0\u1eddi b\u00e1n h\u00e0ng\u201d \u0111ang ch\u00e0o b\u00e1n s\u1ea3n ph\u1ea9m l\u00e0 k\u1ef9 n\u0103ng v\u00e0 t\u01b0 duy c\u1ee7a m\u00ecnh. Th\u00f4ng qua ph\u1ecfng v\u1ea5n, nh\u00e0 tuy\u1ec3n d\u1ee5ng s\u1ebd \u0111\u00e1nh gi\u00e1 li\u1ec7u b\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng th\u00edch nghi v\u1edbi \u00e1p l\u1ef1c doanh s\u1ed1, kh\u1ea3 n\u0103ng hi\u1ec3u kh\u00e1ch h\u00e0ng v\u00e0 cam k\u1ebft v\u1edbi k\u1ebft qu\u1ea3 hay kh\u00f4ng.<\/p>\n\n\n\n

Ph\u1ecfng v\u1ea5n Sales c\u00f3 th\u1ec3 di\u1ec5n ra d\u01b0\u1edbi nhi\u1ec1u h\u00ecnh th\u1ee9c nh\u01b0 tr\u1ef1c ti\u1ebfp, online, ph\u1ecfng v\u1ea5n nh\u00f3m ho\u1eb7c m\u00f4 ph\u1ecfng t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf. D\u00f9 \u1edf h\u00ecnh th\u1ee9c n\u00e0o, \u1ee9ng vi\u00ean c\u0169ng c\u1ea7n chu\u1ea9n b\u1ecb k\u1ef9 l\u01b0\u1ee1ng c\u1ea3 v\u1ec1 n\u1ed9i dung l\u1eabn phong th\u00e1i \u0111\u1ec3 th\u1ec3 hi\u1ec7n b\u1ea3n l\u0129nh c\u1ee7a m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng c\u1ea7n c\u00f3 khi ph\u1ecfng v\u1ea5n Sales<\/h2>\n\n\n\n

M\u1ed9t bu\u1ed5i ph\u1ecfng v\u1ea5n th\u00e0nh c\u00f4ng kh\u00f4ng ch\u1ec9 d\u1ef1a v\u00e0o c\u00e2u tr\u1ea3 l\u1eddi hay m\u00e0 c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1ch \u1ee9ng vi\u00ean th\u1ec3 hi\u1ec7n nh\u1eefng k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i c\u1ee7a ngh\u1ec1 Sales. \u0110\u00e2y l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 m\u00e0 nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u1eb7c bi\u1ec7t ch\u00fa \u00fd \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng h\u00f2a nh\u1eadp, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea1t ch\u1ec9 ti\u00eau c\u1ee7a \u1ee9ng vi\u00ean trong th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

Tr\u01b0\u1edbc h\u1ebft, giao ti\u1ebfp l\u00e0 k\u1ef9 n\u0103ng n\u1ec1n t\u1ea3ng. \u1ee8ng vi\u00ean c\u1ea7n n\u00f3i r\u00f5 r\u00e0ng, l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch di\u1ec5n \u0111\u1ea1t linh ho\u1ea1t theo \u0111\u1ed1i t\u01b0\u1ee3ng. Kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c kh\u00f4ng ch\u1ec9 n\u1eb1m \u1edf t\u1eeb ng\u1eef m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n qua c\u00e1ch b\u1ea1n ph\u1ea3n \u1ee9ng tr\u01b0\u1edbc nh\u1eefng c\u00e2u h\u1ecfi th\u1eed th\u00e1ch.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n v\u00e0 x\u1eed l\u00fd t\u1eeb ch\u1ed1i c\u0169ng r\u1ea5t quan tr\u1ecdng. Nh\u00e0 tuy\u1ec3n d\u1ee5ng th\u01b0\u1eddng \u0111\u00e1nh gi\u00e1 cao nh\u1eefng \u1ee9ng vi\u00ean c\u00f3 t\u01b0 duy t\u00edch c\u1ef1c, bi\u1ebft xoay chuy\u1ec3n t\u00ecnh hu\u1ed1ng thay v\u00ec n\u00e9 tr\u00e1nh v\u1ea5n \u0111\u1ec1.<\/p>\n\n\n\n

Ngo\u00e0i ra, s\u1ef1 ki\u00ean tr\u00ec, kh\u1ea3 n\u0103ng ch\u1ecbu \u00e1p l\u1ef1c v\u00e0 linh ho\u1ea1t v\u1edbi m\u1ee5c ti\u00eau doanh s\u1ed1 c\u0169ng l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 \u0111\u01b0\u1ee3c \u01b0u ti\u00ean. M\u1ed9t \u1ee9ng vi\u00ean hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m, n\u1eafm b\u1eaft t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 c\u00f3 chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp c\u1eadn r\u00f5 r\u00e0ng s\u1ebd lu\u00f4n t\u1ea1o \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf ngay t\u1eeb v\u00f2ng ph\u1ecfng v\u1ea5n \u0111\u1ea7u ti\u00ean.<\/p>\n\n\n\n

Trang ph\u1ee5c v\u00e0 t\u00e1c phong khi \u0111i ph\u1ecfng v\u1ea5n Sales<\/h2>\n\n\n\n

\u1ea4n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean trong bu\u1ed5i ph\u1ecfng v\u1ea5n th\u01b0\u1eddng \u0111\u1ebfn t\u1eeb trang ph\u1ee5c v\u00e0 t\u00e1c phong, \u0111\u1eb7c bi\u1ec7t v\u1edbi v\u1ecb tr\u00ed Sales \u2013 n\u01a1i h\u00ecnh \u1ea3nh c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 ph\u1ea3n \u00e1nh phong c\u00e1ch l\u00e0m vi\u1ec7c. M\u1ed9t b\u1ed9 trang ph\u1ee5c g\u1ecdn g\u00e0ng, ph\u00f9 h\u1ee3p v\u1edbi m\u00f4i tr\u01b0\u1eddng doanh nghi\u1ec7p s\u1ebd gi\u00fap b\u1ea1n th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 ch\u1ec9n chu.<\/p>\n\n\n\n

\u1ee8ng vi\u00ean n\u00ean \u01b0u ti\u00ean trang ph\u1ee5c trung t\u00ednh, l\u1ecbch s\u1ef1 v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a c\u00f4ng ty. V\u1edbi doanh nghi\u1ec7p B2B truy\u1ec1n th\u1ed1ng, vest ho\u1eb7c s\u01a1 mi t\u00f4ng nh\u00e3 nh\u1eb7n l\u00e0 l\u1ef1a ch\u1ecdn an to\u00e0n. Ng\u01b0\u1ee3c l\u1ea1i, v\u1edbi m\u00f4i tr\u01b0\u1eddng tr\u1ebb, n\u0103ng \u0111\u1ed9ng, c\u00f3 th\u1ec3 ch\u1ecdn ki\u1ec3u \u0103n m\u1eb7c hi\u1ec7n \u0111\u1ea1i nh\u01b0ng v\u1eabn k\u00edn \u0111\u00e1o.<\/p>\n\n\n\n

V\u1ec1 t\u00e1c phong, h\u00e3y gi\u1eef \u00e1nh m\u1eaft t\u1ef1 tin, b\u1eaft tay d\u1ee9t kho\u00e1t, ng\u1ed3i th\u1eb3ng l\u01b0ng v\u00e0 lu\u00f4n m\u1ec9m c\u01b0\u1eddi \u0111\u00fang l\u00fac. Tr\u00e1nh c\u1eed ch\u1ec9 th\u1eeba, rung ch\u00e2n, ho\u1eb7c c\u1eaft l\u1eddi ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n. Nh\u1eefng chi ti\u1ebft nh\u1ecf n\u00e0y kh\u00f4ng ch\u1ec9 th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 t\u00f4n tr\u1ecdng m\u00e0 c\u00f2n cho th\u1ea5y b\u1ea1n c\u00f3 t\u1ed1 ch\u1ea5t c\u1ee7a m\u1ed9t ng\u01b0\u1eddi l\u00e0m kinh doanh chuy\u00ean nghi\u1ec7p.<\/p>\n\n\n\n

C\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n Sales th\u01b0\u1eddng g\u1eb7p<\/h2>\n\n\n\n

Nh\u00e0 tuy\u1ec3n d\u1ee5ng v\u1ecb tr\u00ed Sales th\u01b0\u1eddng kh\u00f4ng quan t\u00e2m qu\u00e1 nhi\u1ec1u \u0111\u1ebfn b\u1eb1ng c\u1ea5p m\u00e0 ch\u00fa tr\u1ecdng v\u00e0o kh\u1ea3 n\u0103ng th\u1ef1c chi\u1ebfn. Nh\u1eefng c\u00e2u h\u1ecfi trong bu\u1ed5i ph\u1ecfng v\u1ea5n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 l\u00e0m r\u00f5 kinh nghi\u1ec7m, k\u1ef9 n\u0103ng, t\u01b0 duy x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng v\u00e0 th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c c\u1ee7a \u1ee9ng vi\u00ean.<\/p>\n\n\n\n

M\u1ed9t s\u1ed1 nh\u00f3m c\u00e2u h\u1ecfi ph\u1ed5 bi\u1ebfn c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn nh\u01b0:<\/p>\n\n\n\n

C\u00e2u h\u1ecfi h\u00e0nh vi: D\u00f9ng \u0111\u1ec3 khai th\u00e1c kinh nghi\u1ec7m trong qu\u00e1 kh\u1ee9, ch\u1eb3ng h\u1ea1n \u201cH\u00e3y k\u1ec3 v\u1ec1 m\u1ed9t l\u1ea7n b\u1ea1n v\u01b0\u1ee3t ch\u1ec9 ti\u00eau doanh s\u1ed1\u201d ho\u1eb7c \u201cB\u1ea1n \u0111\u00e3 t\u1eebng th\u1ea5t b\u1ea1i trong vi\u1ec7c ch\u1ed1t deal n\u00e0o ch\u01b0a?\u201d.<\/p>\n\n\n\n

C\u00e2u h\u1ecfi \u0111o l\u01b0\u1eddng: T\u1eadp trung v\u00e0o s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 nh\u01b0 \u201cDoanh s\u1ed1 cao nh\u1ea5t b\u1ea1n t\u1eebng \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u00e0 bao nhi\u00eau?\u201d, \u201cB\u1ea1n ti\u1ebfp c\u1eadn trung b\u00ecnh bao nhi\u00eau kh\u00e1ch h\u00e0ng m\u1ed7i ng\u00e0y?\u201d.<\/p>\n\n\n\n

C\u00e2u h\u1ecfi t\u00ecnh hu\u1ed1ng gi\u1ea3 \u0111\u1ecbnh: Nh\u00e0 tuy\u1ec3n d\u1ee5ng \u0111\u1eb7t b\u1ea1n v\u00e0o k\u1ecbch b\u1ea3n th\u1ef1c t\u1ebf nh\u01b0 \u201cN\u1ebfu kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i nhi\u1ec1u l\u1ea7n, b\u1ea1n s\u1ebd x\u1eed l\u00fd ra sao?\u201d, ho\u1eb7c \u201cB\u1ea1n l\u00e0m g\u00ec khi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh gi\u1ea3m gi\u00e1 s\u00e2u h\u01a1n?\u201d.<\/p>\n\n\n\n

C\u00e2u h\u1ecfi c\u00e1 nh\u00e2n: Kh\u00e1m ph\u00e1 \u0111\u1ecbnh h\u01b0\u1edbng ngh\u1ec1 nghi\u1ec7p v\u00e0 \u0111\u1ed9ng l\u1ef1c nh\u01b0 \u201cT\u1ea1i sao b\u1ea1n ch\u1ecdn ngh\u1ec1 Sales?\u201d, \u201cB\u1ea1n mong mu\u1ed1n thu nh\u1eadp bao nhi\u00eau sau 1 n\u0103m?\u201d.<\/p>\n\n\n\n

Vi\u1ec7c nh\u1eadn di\u1ec7n v\u00e0 luy\u1ec7n t\u1eadp tr\u01b0\u1edbc c\u00e1c d\u1ea1ng c\u00e2u h\u1ecfi n\u00e0y gi\u00fap b\u1ea1n ch\u1ee7 \u0111\u1ed9ng h\u01a1n khi b\u01b0\u1edbc v\u00e0o ph\u1ecfng v\u1ea5n th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

C\u00e1ch tr\u1ea3 l\u1eddi ph\u1ecfng v\u1ea5n Sales \u1ea5n t\u01b0\u1ee3ng<\/h2>\n\n\n\n

Tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch \u1ea5n t\u01b0\u1ee3ng trong ph\u1ecfng v\u1ea5n Sales kh\u00f4ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c n\u00f3i nhi\u1ec1u, m\u00e0 l\u00e0 n\u00f3i \u0111\u00fang, tr\u00fang, ng\u1eafn g\u1ecdn v\u00e0 thuy\u1ebft ph\u1ee5c. M\u1ea5u ch\u1ed1t n\u1eb1m \u1edf vi\u1ec7c truy\u1ec1n t\u1ea3i n\u0103ng l\u1ef1c th\u1ef1c t\u1ebf th\u00f4ng qua v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 v\u00e0 ng\u00f4n ng\u1eef chuy\u00ean nghi\u1ec7p.<\/p>\n\n\n\n

M\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p hi\u1ec7u qu\u1ea3 l\u00e0 s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh STAR (Situation, Task, Action, Result). Thay v\u00ec k\u1ec3 chung chung, b\u1ea1n n\u00ean tr\u00ecnh b\u00e0y t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3, nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao, h\u00e0nh \u0111\u1ed9ng b\u1ea1n th\u1ef1c hi\u1ec7n v\u00e0 k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng. V\u00ed d\u1ee5: \u201cT\u00f4i \u0111\u01b0\u1ee3c giao t\u0103ng 20% doanh s\u1ed1 trong qu\u00fd 2, t\u00f4i \u0111\u00e3 tri\u1ec3n khai l\u1ea1i quy tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 k\u1ebft qu\u1ea3 l\u00e0 doanh s\u1ed1 t\u0103ng 27% so v\u1edbi qu\u00fd tr\u01b0\u1edbc.\u201d<\/p>\n\n\n\n

Ngo\u00e0i n\u1ed9i dung, phong th\u00e1i tr\u1ea3 l\u1eddi c\u0169ng r\u1ea5t quan tr\u1ecdng. H\u00e3y gi\u1eef \u00e1nh m\u1eaft t\u1ef1 tin, m\u1ea1ch n\u00f3i r\u00f5 r\u00e0ng v\u00e0 t\u00f4n tr\u1ecdng th\u1eddi gian c\u1ee7a ng\u01b0\u1eddi nghe. Kh\u00f4ng n\u00ean n\u00f3i lan man, l\u1eb7p \u00fd ho\u1eb7c \u0111\u1ed5 l\u1ed7i cho ng\u01b0\u1eddi kh\u00e1c trong nh\u1eefng c\u00e2u h\u1ecfi v\u1ec1 th\u1ea5t b\u1ea1i.<\/p>\n\n\n\n

Cu\u1ed1i c\u00f9ng, n\u1ebfu ch\u01b0a t\u1eebng l\u00e0m Sales, b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 g\u00e2y \u1ea5n t\u01b0\u1ee3ng b\u1eb1ng c\u00e1c kinh nghi\u1ec7m t\u01b0\u01a1ng t\u1ef1 nh\u01b0 b\u00e1n h\u00e0ng online, d\u1eabn d\u1eaft c\u00e2u l\u1ea1c b\u1ed9 ho\u1eb7c c\u00e1c k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n trong m\u00f4i tr\u01b0\u1eddng h\u1ecdc thu\u1eadt.<\/p>\n\n\n\n

C\u00e1ch v\u01b0\u1ee3t qua b\u00e0i test ph\u1ecfng v\u1ea5n Sales<\/h2>\n\n\n\n

B\u00ean c\u1ea1nh ph\u1ea7n trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp, nhi\u1ec1u c\u00f4ng ty c\u00f2n s\u1eed d\u1ee5ng b\u00e0i test \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 t\u01b0 duy v\u00e0 kh\u1ea3 n\u0103ng th\u1ef1c chi\u1ebfn c\u1ee7a \u1ee9ng vi\u00ean Sales. \u0110\u00e2y c\u00f3 th\u1ec3 l\u00e0 b\u00e0i ki\u1ec3m tra tr\u1eafc nghi\u1ec7m, b\u00e0i m\u00f4 ph\u1ecfng t\u00ecnh hu\u1ed1ng, ho\u1eb7c y\u00eau c\u1ea7u x\u1eed l\u00fd m\u1ed9t k\u1ecbch b\u1ea3n b\u00e1n h\u00e0ng c\u1ee5 th\u1ec3.<\/p>\n\n\n\n

C\u00e1c d\u1ea1ng b\u00e0i test th\u01b0\u1eddng xoay quanh vi\u1ec7c \u0111o l\u01b0\u1eddng kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch kh\u00e1ch h\u00e0ng, x\u1eed l\u00fd t\u1eeb ch\u1ed1i, x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u, v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p h\u1ee3p l\u00fd. V\u00ed d\u1ee5, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u vi\u1ebft k\u1ecbch b\u1ea3n ch\u00e0o h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c x\u1eed l\u00fd email ph\u00e0n n\u00e0n t\u1eeb kh\u00e1ch.<\/p>\n\n\n\n

\u0110\u1ec3 v\u01b0\u1ee3t qua nh\u1eefng b\u00e0i test n\u00e0y, h\u00e3y luy\u1ec7n t\u1eadp c\u00e1c t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf tr\u01b0\u1edbc bu\u1ed5i ph\u1ecfng v\u1ea5n, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng t\u00ecnh hu\u1ed1ng c\u00f3 \u00e1p l\u1ef1c v\u1ec1 th\u1eddi gian ho\u1eb7c y\u00eau c\u1ea7u v\u1ec1 doanh s\u1ed1. Ngo\u00e0i ra, b\u1ea1n n\u00ean b\u00e1m s\u00e1t c\u00e1c nguy\u00ean t\u1eafc giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u00e0 tr\u00ecnh b\u00e0y g\u00e3y g\u1ecdn, \u0111i th\u1eb3ng v\u00e0o tr\u1ecdng t\u00e2m.<\/p>\n\n\n\n

Quan tr\u1ecdng h\u01a1n c\u1ea3 l\u00e0 th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c t\u01b0 duy b\u00e1n h\u00e0ng logic, l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m v\u00e0 bi\u1ebft c\u00e1ch ph\u1ea3n \u1ee9ng linh ho\u1ea1t v\u1edbi th\u1eed th\u00e1ch b\u1ea5t ng\u1edd.<\/p>\n\n\n\n

Nh\u1eefng l\u1ed7i th\u01b0\u1eddng g\u1eb7p khi ph\u1ecfng v\u1ea5n Sales<\/h2>\n\n\n\n

D\u00f9 c\u00f3 k\u1ef9 n\u0103ng t\u1ed1t, nhi\u1ec1u \u1ee9ng vi\u00ean v\u1eabn \u0111\u00e1nh m\u1ea5t c\u01a1 h\u1ed9i v\u00ec m\u1eafc ph\u1ea3i nh\u1eefng l\u1ed7i c\u01a1 b\u1ea3n trong bu\u1ed5i ph\u1ecfng v\u1ea5n Sales. Vi\u1ec7c nh\u1eadn di\u1ec7n s\u1edbm v\u00e0 tr\u00e1nh l\u1eb7p l\u1ea1i nh\u1eefng sai s\u00f3t n\u00e0y c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n t\u1ea1o l\u1ee3i th\u1ebf r\u00f5 r\u1ec7t tr\u01b0\u1edbc nh\u00e0 tuy\u1ec3n d\u1ee5ng.<\/p>\n\n\n\n

M\u1ed9t l\u1ed7i ph\u1ed5 bi\u1ebfn l\u00e0 tr\u1ea3 l\u1eddi thi\u1ebfu tr\u1ecdng t\u00e2m, kh\u00f4ng g\u1eafn v\u1edbi k\u1ebft qu\u1ea3 c\u1ee5 th\u1ec3. Nh\u00e0 tuy\u1ec3n d\u1ee5ng lu\u00f4n mu\u1ed1n th\u1ea5y con s\u1ed1, minh ch\u1ee9ng r\u00f5 r\u00e0ng ch\u1ee9 kh\u00f4ng ph\u1ea3i nh\u1eefng l\u1eddi h\u1ee9a chung chung. Tr\u00ecnh b\u00e0y d\u00e0i d\u00f2ng, l\u1eb7p \u00fd ho\u1eb7c s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef qu\u00e1 ph\u00f4 tr\u01b0\u01a1ng c\u0169ng khi\u1ebfn ng\u01b0\u1eddi nghe gi\u1ea3m thi\u1ec7n c\u1ea3m.<\/p>\n\n\n\n

Ngo\u00e0i n\u1ed9i dung, ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 v\u00e0 th\u00e1i \u0111\u1ed9 c\u0169ng \u1ea3nh h\u01b0\u1edfng l\u1edbn. Tr\u00e1nh giao ti\u1ebfp m\u1eaft k\u00e9m, ng\u1ed3i kh\u00f4ng v\u1eefng hay c\u00f3 c\u1eed ch\u1ec9 nh\u01b0 rung ch\u00e2n, khoanh tay. \u0110\u00e2y l\u00e0 nh\u1eefng bi\u1ec3u hi\u1ec7n khi\u1ebfn b\u1ea1n b\u1ecb \u0111\u00e1nh gi\u00e1 l\u00e0 thi\u1ebfu t\u1ef1 tin ho\u1eb7c thi\u1ebfu chuy\u00ean nghi\u1ec7p.<\/p>\n\n\n\n

Cu\u1ed1i c\u00f9ng, m\u1ed9t s\u1ed1 \u1ee9ng vi\u00ean d\u1ec5 m\u1eafc l\u1ed7i t\u00e2m l\u00fd nh\u01b0 \u0111\u1ed5 l\u1ed7i cho c\u00f4ng ty c\u0169, th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 b\u1ecb \u0111\u1ed9ng ho\u1eb7c qu\u00e1 n\u00f4n n\u00f3ng v\u1ec1 l\u01b0\u01a1ng th\u01b0\u1edfng. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 l\u00e0m gi\u1ea3m \u0111\u00e1ng k\u1ec3 c\u01a1 h\u1ed9i b\u01b0\u1edbc ti\u1ebfp v\u00e0o v\u00f2ng sau.<\/p>\n\n\n\n

C\u00e1c c\u00e2u h\u1ecfi n\u00ean h\u1ecfi ng\u01b0\u1ee3c nh\u00e0 tuy\u1ec3n d\u1ee5ng khi ph\u1ecfng v\u1ea5n Sales<\/h2>\n\n\n\n

Cu\u1ed1i bu\u1ed5i ph\u1ecfng v\u1ea5n, khi nh\u00e0 tuy\u1ec3n d\u1ee5ng h\u1ecfi \u201cB\u1ea1n c\u00f3 c\u00e2u h\u1ecfi g\u00ec kh\u00f4ng?\u201d, \u0111\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 ph\u00e9p l\u1ecbch s\u1ef1 m\u00e0 l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n th\u1ec3 hi\u1ec7n s\u1ef1 ch\u1ee7 \u0111\u1ed9ng, t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c v\u00e0 mong mu\u1ed1n g\u1eafn b\u00f3 d\u00e0i l\u00e2u.<\/p>\n\n\n\n

Nh\u1eefng c\u00e2u h\u1ecfi th\u00f4ng minh c\u00f3 th\u1ec3 xoay quanh \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p nh\u01b0 \u201cDoanh nghi\u1ec7p c\u00f3 l\u1ed9 tr\u00ecnh \u0111\u00e0o t\u1ea1o Sales m\u1edbi nh\u01b0 th\u1ebf n\u00e0o?\u201d, ho\u1eb7c \u201c\u0110\u1ed9i ng\u0169 kinh doanh hi\u1ec7n t\u1ea1i \u0111ang t\u1eadp trung v\u00e0o k\u00eanh n\u00e0o nhi\u1ec1u nh\u1ea5t?\u201d.<\/p>\n\n\n\n

B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 h\u1ecfi v\u1ec1 v\u0103n h\u00f3a \u0111\u1ed9i nh\u00f3m v\u00e0 c\u01a1 ch\u1ebf ghi nh\u1eadn k\u1ebft qu\u1ea3: \u201cDoanh s\u1ed1 \u0111\u01b0\u1ee3c ghi nh\u1eadn theo c\u00e1 nh\u00e2n hay t\u1eadp th\u1ec3?\u201d, \u201cHoa h\u1ed3ng \u0111\u01b0\u1ee3c t\u00ednh theo t\u1eebng th\u00e1ng hay qu\u00fd?\u201d.<\/p>\n\n\n\n

Tuy nhi\u00ean, n\u00ean tr\u00e1nh h\u1ecfi ngay v\u1ec1 m\u1ee9c l\u01b0\u01a1ng ho\u1eb7c ng\u00e0y ngh\u1ec9 n\u1ebfu ch\u01b0a \u0111\u01b0\u1ee3c g\u1ee3i m\u1edf tr\u01b0\u1edbc. Vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi c\u1ea7n \u0111\u00fang th\u1eddi \u0111i\u1ec3m v\u00e0 th\u1ec3 hi\u1ec7n r\u1eb1ng b\u1ea1n quan t\u00e2m \u0111\u1ebfn hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c, kh\u00f4ng ch\u1ec9 l\u00e0 quy\u1ec1n l\u1ee3i c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

C\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng sau ph\u1ecfng v\u1ea5n Sales<\/h2>\n\n\n\n

\u1ea4n t\u01b0\u1ee3ng t\u1ed1t kh\u00f4ng k\u1ebft th\u00fac khi b\u1ea1n r\u1eddi kh\u1ecfi ph\u00f2ng ph\u1ecfng v\u1ea5n. \u0110\u1ed1i v\u1edbi v\u1ecb tr\u00ed Sales, n\u01a1i kh\u1ea3 n\u0103ng theo \u0111u\u1ed5i kh\u00e1ch h\u00e0ng v\u00e0 duy tr\u00ec quan h\u1ec7 \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t, h\u00e0nh \u0111\u1ed9ng sau bu\u1ed5i ph\u1ecfng v\u1ea5n c\u00f3 th\u1ec3 n\u00f3i l\u00ean r\u1ea5t nhi\u1ec1u \u0111i\u1ec1u.<\/p>\n\n\n\n

Ngay trong v\u00f2ng 24 gi\u1edd, b\u1ea1n n\u00ean g\u1eedi m\u1ed9t email c\u1ea3m \u01a1n ng\u1eafn g\u1ecdn, chuy\u00ean nghi\u1ec7p \u0111\u1ebfn nh\u00e0 tuy\u1ec3n d\u1ee5ng. Trong \u0111\u00f3, h\u00e3y th\u1ec3 hi\u1ec7n s\u1ef1 tr\u00e2n tr\u1ecdng v\u1edbi c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c ph\u1ecfng v\u1ea5n, \u0111\u1ed3ng th\u1eddi nh\u1ea5n m\u1ea1nh m\u1ed9t \u0111i\u1ec3m m\u1ea1nh n\u1ed5i b\u1eadt b\u1ea1n \u0111\u00e3 th\u1ec3 hi\u1ec7n \u0111\u1ec3 nh\u00e0 tuy\u1ec3n d\u1ee5ng d\u1ec5 ghi nh\u1edb.<\/p>\n\n\n\n

N\u1ebfu sau v\u00e0i ng\u00e0y ch\u01b0a c\u00f3 ph\u1ea3n h\u1ed3i, b\u1ea1n c\u00f3 th\u1ec3 g\u1eedi m\u1ed9t email follow-up nh\u1eb9 nh\u00e0ng, cho th\u1ea5y b\u1ea1n th\u1eadt s\u1ef1 quan t\u00e2m \u0111\u1ebfn v\u1ecb tr\u00ed v\u00e0 s\u1eb5n s\u00e0ng th\u1ea3o lu\u1eadn th\u00eam n\u1ebfu c\u1ea7n.<\/p>\n\n\n\n

Tuy nhi\u00ean, h\u00e3y tr\u00e1nh li\u00ean h\u1ec7 qu\u00e1 nhi\u1ec1u ho\u1eb7c th\u1ec3 hi\u1ec7n t\u00e2m l\u00fd n\u00f4n n\u00f3ng. M\u1ed9t \u1ee9ng vi\u00ean Sales gi\u1ecfi l\u00e0 ng\u01b0\u1eddi bi\u1ebft gi\u1eef li\u00ean l\u1ea1c \u0111\u00fang l\u00fac, \u0111\u00fang c\u00e1ch v\u00e0 lu\u00f4n duy tr\u00ec th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c \u0111\u1ebfn ph\u00fat cu\u1ed1i c\u00f9ng.<\/p>\n\n\n\n

D\u00f9 k\u1ebft qu\u1ea3 ra sao, m\u1ed7i bu\u1ed5i ph\u1ecfng v\u1ea5n Sales<\/strong> \u0111\u1ec1u l\u00e0 tr\u1ea3i nghi\u1ec7m gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 ch\u00ednh m\u00ecnh v\u00e0 m\u00f4i tr\u01b0\u1eddng m\u00ecnh h\u01b0\u1edbng \u0111\u1ebfn. \u0110\u00f3 kh\u00f4ng ch\u1ec9 l\u00e0 h\u00e0nh tr\u00ecnh chinh ph\u1ee5c nh\u00e0 tuy\u1ec3n d\u1ee5ng, m\u00e0 c\u00f2n l\u00e0 b\u01b0\u1edbc ti\u1ebfn trong h\u00e0nh tr\u00ecnh ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p. Khi b\u1ea1n th\u1eadt s\u1ef1 l\u1eafng nghe, h\u1ecdc h\u1ecfi v\u00e0 gi\u1eef v\u1eefng tinh th\u1ea7n ch\u1ee7 \u0111\u1ed9ng, th\u00e0nh c\u00f4ng s\u1ebd \u0111\u1ebfn nh\u01b0 m\u1ed9t \u0111i\u1ec1u t\u1ea5t y\u1ebfu.<\/p>\n\n\n\n

Tr\u00ed Nh\u00e2n<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Kh\u00f4ng ai b\u00e1n \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m t\u1ed1t n\u1ebfu kh\u00f4ng \u201cb\u00e1n\u201d \u0111\u01b0\u1ee3c ch\u00ednh m\u00ecnh tr\u01b0\u1edbc. Bu\u1ed5i ph\u1ecfng v\u1ea5n Sales ch\u00ednh l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ea7u ti\u00ean \u0111\u1ec3 …<\/p>\n","protected":false},"author":59,"featured_media":10709,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[89],"class_list":["post-10708","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-phong-van-viec-lam","tag-phong-van"],"_links":{"self":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/10708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/comments?post=10708"}],"version-history":[{"count":1,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/10708\/revisions"}],"predecessor-version":[{"id":10710,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/posts\/10708\/revisions\/10710"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media\/10709"}],"wp:attachment":[{"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/media?parent=10708"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/categories?post=10708"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mb668s.com\/cam-nang-7mb66-xoc-dia\/wp-json\/wp\/v2\/tags?post=10708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}